IT Infra Architect

You will be responsible for developing and maintaining the technical roadmap for IT services, infrastructure, and business applications. This includes aligning architecture with business goals, regulatory requirements, and industry standards. Additionally, you will provide expert advice on solution design, integration, and optimization. As part of your role, you will lead the design of end-to-end solutions, ensuring interoperability between platforms such as ServiceNow, ManageEngine, and various SaaS applications. You will oversee API strategies, data flows, and system interfaces. Your decision-making authority will involve owning architecture decisions for new initiatives, enhancements, and troubleshooting, balancing technical feasibility, cost, scalability, and compliance in all recommendations. Collaborating with service delivery, application support, infrastructure, and business teams will also be crucial for delivering seamless, integrated solutions. You will establish and enforce architecture standards, review processes, and documentation, ensuring adherence to ITSM processes and regulatory guidelines. Furthermore, identifying opportunities for automation, service improvement, and technology transformation will be part of your responsibilities. You will also lead initiatives for innovation, transformation, and joint go-to-market projects. Acting as a trusted advisor to business and IT leadership, you will translate complex business requirements into actionable technical solutions and communicate architectural concepts clearly to technical and non-technical audiences. Qualifications: - Education: Bachelors or Masters degree in Computer Science, Information Technology, or related field. - Experience: 8+ years in IT architecture or solution design roles, preferably in managed services or multi-vendor environments. - Proven track record across infrastructure (Windows, Linux, VMware, Storage, Networking), cloud platforms (AWS, Azure), workplace technologies (O365, Teams, Intune). - Strong background in system integration, API management, and data interoperability. - Certifications (Preferred): TOGAF, AWS/Azure Architect, ITIL, or equivalent. - Skills: Enterprise architecture frameworks and solution design methodologies, ITSM tools and processes (ServiceNow, ManageEngine), security best practices, and regulatory compliance. Additionally, excellent communication, leadership, and stakeholder management skills are required.,