IT Associate

Key Responsibilities:

1. Hardware Maintenance & Support

• Diagnose and resolve issues for desktops, laptops, printers, and peripherals.
• Install, configure, and upgrade computer hardware and software.
• Maintain inventory and coordinate hardware procurement and warranty services.
• Perform system maintenance and performance optimizations.

2. Technical Support

• Provide end-user support via phone, email, or in person.
• Troubleshoot hardware/software problems and ensure timely resolution.
• Support setup and onboarding of new hardware/software for users.
• Educate staff on best practices in IT usage and basic troubleshooting.

3. Web Designing & Front-End Development

• Design and develop responsive websites optimized for desktop, tablet, and mobile.
• Use HTML, CSS, JavaScript, and design tools (Figma, Photoshop, Adobe XD, etc.).
• Create wireframes, prototypes, and visual mockups to communicate design intent.
• Ensure websites are accessible, SEO-friendly, and cross-browser compatible.
• Maintain and update existing web properties using CMS platforms (WordPress, Webflow, etc.).

4. Documentation & Training

• Prepare and maintain system documentation, user guides, and SOPs.
• Conduct training sessions and create support content for staff.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Web Design, IT, or a related field (or equivalent experience).
• Familiarity with IT hardware components and technical troubleshooting.
• Hands-on experience in web design and development.
• Proficiency in design and prototyping tools like Figma, Adobe XD, Photoshop.
• Solid understanding of HTML, CSS, JavaScript, and responsive design.
• Knowledge of CMS platforms and basic JavaScript frameworks.
• Strong communication, time management, and problem-solving skills.
• Team-oriented with the ability to manage multiple projects.

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• Exp. Preferred : 1-3 years

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Shift:

• Day shift

Work Location: In person