IT Associate

As the individual responsible for overseeing the day-to-day functions of the department, you will be accountable for the effective installation, configuration, operation, and maintenance of systems hardware and software along with related infrastructure. It is imperative that you ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values, thereby enabling both staff and end users to operate seamlessly. Your primary responsibilities will include the following: - Installation of Information Systems: This involves installing, configuring, upgrading, and troubleshooting devices such as Personal Computers, Desktops, Servers, and Peripherals. - Securing of IT Infrastructure: You will be tasked with securing the IT network and infrastructure from viruses, malwares, or any other potential attacks to safeguard the company's data. - Systems Troubleshooting Skills: It is crucial to verify the proper functioning of peripherals, promptly arrange repairs for hardware failures, conduct fault diagnosis and resolution, and liaise with vendors when necessary. - Data Backup: Ensuring that data is appropriately backed up as per the schedule and verifying the consistency of backup data. - User Support and Quality Assurance: Providing technical support for both hardware and software issues that users may encounter to minimize breakdowns. - Leadership: Training the team on software and hardware, troubleshooting issues, and offering technical support as needed. - Administration: Taking up the responsibilities of the Administration department on a day-to-day basis. - Staying Updated: Keeping abreast of trends in the continuously evolving information technology industry, conducting regular IT audits to identify weaknesses, and fortifying them. In addition to the core responsibilities, you will also be expected to: - Perform daily rounds to the waste segregation area, ensuring its cleanliness and adherence to proper decoy systems. - Monitor the back areas to ensure proper waste segregation, particularly by F&B(P) & F&B(S) departments. - Check the Grease trap oil separating machine and coordinate with KST & maintenance to ensure its proper functioning. - Coordinate various RT-related celebrations and conduct community development programs when possible.,