IT Application Manager

0 years

3 - 7 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – IT Application (NBFC | Automation | Cloud)

Key Responsibilities:

  • Manage day-to-day operations of LOS, LMS, CBS, CRM, Field App & Collections App.
  • Ensure smooth functioning of onboarding, KYC, underwriting, disbursement, repayment & NPA workflows.
  • Lead implementation of new applications and configure schemes, rule engines, workflows; conduct UAT & go-live.
  • Handle system integrations including Credit Bureau, KYC, Payment, WhatsApp, CRM, ERP & Marketing APIs.
  • Build automations using n8n, Power Automate, Zapier and create workflows across LOS → LMS → CBS → Accounting.
  • Develop WhatsApp automation flows, webhook triggers, scheduled jobs, and approval pipelines.
  • Write SQL queries for MIS, reconciliation, debugging, audits & data migration.
  • Manage cloud deployments on GCP/Azure – VMs, firewalls, IAM, storage, SSL & monitoring.
  • Ensure RBI-compliant security, audit readiness, RBAC, logs & data protection.
  • Coordinate with vendors and internal teams; manage SLAs and system changes.
  • Provide L1/L2 support for LOS/LMS/CBS, KYC, payment systems & field apps.
  • Ensure accurate data flow to BI tools and support marketing automation, alerts & MIS reporting

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Work Location: In person

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