IT Application Manager

The Opportunity

This role involves managing or performing work across multiple areas of an organization's overall IT Platform/Infrastructure including analysis, development, and administration of IT Systems Software, Hardware, and Databases.

How You'll Make An Impact

• Oversee the administration, configuration, and maintenance of the applications platform to ensure optimal performance and availability.
• Collaborates with IS Service Managers, Application Manager, Solution Architect and Specialists to estimate the effort for IS solution/services development, change requests and releases. Is responsible for entire requirements management process. Ensure that the final solution meets business objectives and adds to the bottom line.
• Provide support and training to end-users, helping them leverage the platform effectively.
• Work closely with cross-functional teams, including IT, operations, and business units, to understand their needs and deliver tailored solutions in line with organizational guidelines and policies.
• Stay up to date with the latest developments in process intelligence, data engineering, and technologies, proposing and implementing best practices to improve the overall application architecture.
• Provides guidance or support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility.
• For assigned tasks, executes all actions in IT processes according to agreed RACIS specification.
• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  

Your Background

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
• Overall 8+ years of experience with minimum of 5 years of experience in managing application / platforms.
• Experience in IT service management (ITSM) practices, including incidents, problem, and change management. Experience in IT Applications Management and Service Delivery in multinational companies.
• Proven experience in managing projects, including planning, execution, and monitoring.
• Proficiency in SQL and data integration tools, experience in ETL process, and process mining methodologies.
• Demonstrated ability to manage and engage with cross-functional stakeholders at various levels, ensuring their needs and expectations are met.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proficiency in both spoken & written English language is required.
  

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time balancing soaring electricity demand, while decarbonizing the power system.Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.