Job Profile: Senior Network Engineer
Key Tasks & Responsibilities
- Configuration management, troubleshooting, and technical support for TPG-T customers.
- Fault and change management, including end-to-end troubleshooting, root cause analysis, outage handling, and corrective actions.
- Provide technical leadership in complex and critical situations, ensuring minimal downtime and maximum service availability.
- Collaborate with internal teams and customers to ensure seamless delivery of network solutions.
Core Competencies
- Strong analytical and problem-solving skills in Data Networks.
- Expertise in Operations and Maintenance (O&M) of large-scale networks.
- Ability to remain effective under pressure and exercise independent judgment.
- Customer-focused mindset with a proven ability to deliver quality service.
- Effective team player with strong collaboration skills.
Technical Skills
- Network Design & Implementation: Proven experience in designing and deploying complex network solutions.
- Routing & Switching: Deep knowledge of routing protocols and switching technologies.
- Network Security: Proficiency in Firewalls, VPNs, IDS/IPS, and related security tools.
- Network Automation & Scripting: Hands-on experience with Python, Ansible, and Unix shell scripting.
- Strong knowledge of Juniper JUNOS, Cisco IOS, Cisco Wireless, and F5 Load Balancers.
- Proficiency in routing and telecom protocols: MPLS, BGP, OSPF, RIP, EIGRP, TCP/IP, Static Routing, STP, GTP, RANAPP.
- Working knowledge of Internet protocols and systems: IMAP, POP, SMTP, HTTP, LDAP, XML.
- Familiarity with network management and monitoring tools: Wireshark, Ethereal, MRTG, Cacti, eHealth, CiscoWorks, TACACS+, Junos Space, Netcool, HPOV NNM, Agilent.
Professional Background
- Experience: Minimum 7+ years in network engineering or architecture roles.
- Project Management: Proven track record of managing network projects end-to-end.
- Troubleshooting: Strong ability to diagnose and resolve complex network issues efficiently.
- Vendor Management: Experience coordinating with hardware and software vendors.
- Certifications (Preferred):
- Cisco: CCDE, CCDP, CCNP, CCSP, CCIP, CCIE
- Security: CCSA, CCSE
- Juniper: JNCIP
Interfaces
- TPG-T Technology Operations Team (Service Operations, Service Managers)
- TPG-T Technology Team
- TPG Project Managers
- Service Delivery Managers, Network & Service Managers, Problem Leads, Change Leads
- 3rd Party Manager
- External Partners / Vendors – IBM, HP, Unisys, Kordia, etc.
Key Attributes
- Proven ability to work collaboratively to achieve common objectives and customer expectations.
- Adaptable to evolving environments with a continuous improvement mindset.
- Strong skills in: Planning, Leadership, Communication, Negotiation, and Problem-Solving.
- Highly process-oriented with a focus on operational excellence.
- Excellent written and verbal communication, facilitation, and interpersonal skills.
- Proactive in identifying improvement opportunities and driving change.
- Strong negotiation, conflict resolution, and influencing skills.
- Analytical, data-driven decision maker with comfort in handling statistics.
- Results and outcome-oriented, with the ability to communicate effectively at all organizational levels.
Skills: skills,management,cisco,security,troubleshooting,routing protocols,telephonic networking,scripting,python,ansible,juniper,junos
