Investor Relations and Founder Operations

Investor Relations & Founder Operations

Role: Founder Ops / Investor Desk Coordinator

Experience: 2–4 years

Reporting To: Founder / Senior Leadership

Role Overview

We are looking for a highly organised, detail-oriented Founder Ops / Investor Desk Coordinator to manage investor communications and operational coordination on behalf of the Founder.

This role is execution and coordination focused, not a deal-making or advisory position. The candidate will act as the single point of operational contact for investor communications, follow-ups, scheduling, and CRM hygiene-ensuring a smooth, professional investor experience.

Key Responsibilities

1. Investor Communication & Outreach

Execute investor email outreach on behalf of the Founder using delegated email access

Send follow-ups, reminders, and acknowledgments as per defined templates and instructions

Maintain professional, timely, and accurate communication with investors

2. Meeting Coordination & Scheduling

Schedule investor calls, meetings, and follow-ups across calendars

Coordinate availability between Founder, investors, and internal teams

Share meeting links, agendas, and reminders in advance

3. CRM & Data Management

Maintain accurate and up-to-date CRM records for all investor interactions

Track outreach status, follow-ups, meetings, and responses

Ensure daily CRM hygiene with zero data gaps

4. Founder Support & Daily Reporting

Provide daily investor activity summaries to the Founder

Track pending follow-ups, action items, and next steps

Act as an execution arm to reduce Founder’s operational load

5. Internal Coordination

Coordinate with internal teams for data, decks, or materials without explaining deals

Ensure timely sharing of requested documents or information

Maintain confidentiality and professionalism at all times

Ideal Candidate Profile

2–4 years of experience in founder support, investor relations coordination, EA, or ops roles

1. Strong written communication and email etiquette
2. Excellent organisational and follow-up skills
3. Comfortable working with CRMs, calendars, and structured workflows
4. High ownership, discretion, and attention to detail
5. Ability to work under confidentiality and time pressure

Tools & Skills (Preferred)

CRM tools (HubSpot, Zoho, Salesforce, or similar)

Google Workspace / Microsoft Office

Calendar management & scheduling tools

Structured reporting and task tracking