551 Investigation Jobs - Page 2

we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and tactfully within our SLAs. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: At least two years of experiences in a AML S anctions An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Assist in document verification, fingerprint analysis, and digital evidence collection. Support forensic investigations across physical and cyber domains with proper documentation. Stay updated on forensic tools, techniques, and legal standards. Performance bonus Retention bonus

He is authorized to sign (as a doer / reviewer / verifier) [May not be limited to]: Engineering GMP Documents. Qualification Documents. Break down/Preventive maintenance report. QMS documents review and closing. Any other documents related to QMS. Ensure that Engineering QMS Documents (Deviation, CAPA CC) are closed within timeline. Implementation of CAPA within time limit. Tracking of department QMS documents ((Deviation, CAPA CC) Preparation of GMP and QMS record. Preparation of Internal and external audit Compliance report. Participate in engineering investigation. To impart required training to concern persons. Participate in monthly Quality Review board meetings and update status of Eng. CAPA, Deviation and Change control. Coordination with cross functional department for closing of QMS documents. To ensure that department biannual due SOPs are revised before due date. To update the status of issued Qualification protocol on monthly basis. To ensure timely closing of FMS and EDMS issued forms. Ensure timely completion of SOPs training. Tracking and Handling of training related activity. Ensure timely retrieval of SOP from QA and maintain the SOP Index. Documents are maintain as per SOP.

Job Description Visiting to manufacturing and warehouse facility to ensure that activities are being carried out by following GMP requirements and as per approved procedures. Line clearance for the process operation during manufacturing activity. To ensure that facilities are maintained to be GMP ready always. Follow-up to close the findings as per established procedures Review and initiation of QMS elements like change control, deviation, CAPA, Market complaint, Investigation etc. Preparation and review of APQR of manufactured products Ensure that process and cleaning validation activities are being carried out by following approved protocols Work Experience 3 to 6 Years Education Masters B. Tech in Biotechnology Competencies 1. Strategic Agility 2. Innovation Creativity 3. Customer Centricity 4. Developing Talent

Manage the lifecycle of all Major Incidents and function as the single point of contact (SPOC) during end-to-end management of all IT priority1 incidents between the resolver groups and the internal/external stakeholders. Leveraging technology to issue all communications and providing key stakeholder management Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed Matrix management of people, processes and resources - including resolving conflict to move forward to resolution Being accountable for resolving the outage via workaround or permanent fix Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews Supporting and nurturing process improvements and knowledge base improvements Continually maintaining and developing tools and resources to manage major incidents effectively Providing periodic major incident metrics reports Person Specification Excellent listening skills. A willingness to problem solve. Strong verbal written communication skills. Resilience - being able to handle complaints from customers. The ability to work as part of a team. Be self-driven pro-active. Essential Good organization skills including the ability to prioritize workload within agreed parameters Ability to communicate effectively in writing and verbally, adapting style to suit the audience Ability to understand and demonstrate commitment to Sutherland s Major Incident Policy and to ensure all activities are consistent with it Basic Technical knowledge on Networking, Infrastructure, Zscaler. Desirable Experience in leading projects and motivation of others. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management teleconferences in a structured manner. High degree of initiative, responsibility, reliability and proactive action. Should have a minimum of 1 to 2 years experience with IT Incident management role. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management te

Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance validate the submissions against shared triggers Success in claim investigation based upon strong medical legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment Training Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Vendor Payment Reconciliation

At Amazon, our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, insist on the highest standards, and obsess over our customers. When employees are raising concerns, we owe them a fair, effective, and timely management of their case. Investigate highly sensitive HR and Employee Relations issues, including: Conducting employee interviews; reviewing evidences, preparing investigation reports, providing recommendations, implementation of remedial actions and closure with the claimant. Proposing remedial action based on investigation findings. Develop investigator capabilities in the PXT (HR) team and create a pool of ER trained investigators. Independently manage and assign cases to the trained investigators. Ensure adherence to SLAs and timely closure/ resolution to appropriate personnel. Investigate and report the findings of the investigation to the leadership. Multi-task and liaison with Global teams, Labour and Employment legal leadership, Amazon legal leadership. Consult with appropriate partner teams on critical issues, as and when required. Analyze aggregate investigation data to identify issue trends and opportunities for proactive risk mitigation. Provide strategic recommendations to the business to proactively address systemic issues About the team We are unbiased fact finders and truth-seekers and we work to: Safeguard the employee experience to proactively advance the Amazon brand; Ensure defects are analyzed and resolved quickly with care Identify and recommend sustainable and scalable solutions that may significantly impact employees, partners, and the world at large; and Offer trending insights to stakeholders to inform pattern-matching and strategic decision making. Bachelor degree in law or human resources (Law preferred) At least 3 years combined human resources, labor relations, investigative, or legal experience, and demonstrated experience in employee relations and associate advocacy At least 1 year experience at Amazon Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation Working knowledge of employment and labor laws in India Excellent communication, influencing, and collaboration skills Ability to build trusted relationships and credibility with diverse stakeholders Experience managing high-level escalations of complex employee relations issues Proficient in Microsoft Office Suite systems including, but not limited to, Outlook, Word, Excel, and PowerPoint. Law degree or equivalent Ability to work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization. Strong verbal and written communication skills and an ability to write clearly and succinctly for senior leadership Experience managing cross-team projects and initiatives Ability to influence and partner with different levels of the organization to achieve results

1 To investigate and verify insurance health claims 2 Required to work on computers and make calls to our clients 3 discuss cases with patients and doctors. We provide full training

Role: Senior Executive / Internal Investigation- OGC KPMG India Experience- 4-5 years of relevant experience Location: Gurugram, Haryana Role & Responsibilities: Role / Job Summary: We are seeking a detail-oriented and experienced professional to join our Ethics & Compliance team as an Internal Investigator with 4-5 years of experience. The role involves managing and conducting comprehensive investigations into complaints, including whistleblower reports, employee grievances, and other ethical concerns. The successful candidate will develop investigation plans, conduct interviews, analyze evidence, and collaborate with stakeholders to ensure alignment with organizational policies and objectives. Key Responsibilities: 1. Complaint Management: Receive and evaluate complaints, whistleblower reports, and other grievances to determine investigation priorities. Maintain confidentiality and handle sensitive issues with discretion and professionalism. 2. Investigation Planning: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. Ensure all investigative steps comply with organizational policies and legal requirements. 3. Evidence Collection and Analysis: Gather and analyze relevant documents, records, and other forms of evidence. Conduct in-depth analysis of findings to determine the validity of allegations. 4. Conduct Interviews: Plan and conduct interviews with complainants, witnesses, and respondents in a structured and unbiased manner. Document interview proceedings accurately for use in investigation reports. 5. Collaboration with Stakeholders: Work closely with HR, legal teams, and senior management to align investigation processes and outcomes with organizational objectives. Provide guidance and support to stakeholders throughout the investigation process. 6. Reporting and Documentation: Prepare detailed investigation reports that document findings, analysis, and recommended actions. Skills and Qualifications Required: Minium qualification- LLB degree from a reputed law school 1. Excellent Drafting and Communication Skills. 2. Effective stakeholder engagement. 3. Critical thinking and investigation acumen. 4. Attention to details. 5. Time Management.

Knowledge about basic QMS elements OOS,OOT and laboratory incidents. Good communication skill Good writing skill in English. Good collaborative skill with CFT. Well aware about Track wise software Additionally if he/she have knowledge regarding Deviation, Change control, Change action and Effectiveness check elements

The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Trust organization protects, guides, and mobilizes the creation of trust in our community and on our platform. We hire quality talent who embody our company values and hold a steadfast commitment to creating a world where anyone in the Airbnb community can host, travel, and connect with peace of mind. The Service Delivery Ops team, as part of the Trust Operations PIO (Platform Integrity Operations) organization , will be responsible for reviewing users or reservations for risks to our users or the Airbnb platform. Work on complex cases, build subject matter expertise around online / offline risks and support enablement initiatives across Trust Operations. About you You come from an Online/Offline Risk background. Able to solve new or escalated problems which require considerable judgment. You set the highest standards of quality for your work, and hold yourself and others accountable. Able to act as a subject matter expert and provide inputs on how we can enhance internal policies, tools and workflows. The Difference You Will Make: As an Operations Investigation Specialist, you’ll drive towards mastery in your role, challenge the status quo, be accountable and share your opinion. You think about the community, participate in Airbnb wide initiatives on how we can improve our product, services and user experience. You use logic, gather data and analyze data to propose effective solutions to a variety of problems. You dig deeper and utilize all available resources to reach the best possible solution. You exchange complex information and ideas effectively, able to use tact and diplomacy when dealing with your own and other teams. A Typical Day: Enhance your Risk management, fraud prevention skills, Operational skills. Work with the Global teams including product, policy and legal. Exposure to work with a diverse culture. Suggest operational improvement ideas and see the ideas getting implemented. Improve your data skills. Improve your stakeholder management skills Be a Subject Matter Expert in operation / process / workflow improvements Your Expertise: 2-4 years of experience within risk management, fraud prevention, or Trust and Safety Excellent interpersonal and communication skills, both written and verbal. Solution and outcome-oriented Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities. Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes Ability to detect vulnerabilities in existing and new products or features, making suggestions to improve it through data gathering and analysis. Ability to anticipate the ever-evolving fraudulent behaviors through data monitoring and analysis. Follow up with Product and cross functional teams to take pre-emptive actions to prevent fraud. Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies. Familiarity with the Google suite: mail, docs, sheets, and slides. Fluency in another language other than English will be a plus. Experience of working as a Subject Matter Expert with cross functional and cross regional working group. Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace : A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity : During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved. Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Join us as a Customer Service Operations Analyst we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and within our service targets. we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you'll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Role Holder will be an Operations analyst within Financial Crime Services performing Sanctions and Anti Money Laundering Checks on Transactions and Customers. Investigate all the alerts received in the screening / filtering application as per Operational procedures and within agreed cut-off times, Identify potential hits and escalate as per standard operating procedure Maintain accurate and appropriate documentation for alerts processed. Monitor queues and ensure that allocated work is completed as per agreed timelines. 3-8 years of e xperience in AML is perferred.

Invoice to Pay Assistant Job ID 309481 Date posted 06/04/2025 Location : Gurgaon, India Category FINANCE Job Status Salaried Full Time Job Purpose and Impact The Support Staff, Accounts Payable / Accounts Receivable Process job performs routine administrative tasks in support of the organizations accounts payable or accounts receivable processes to enable accurate financial transactions, efficient cash flow management and compliance. Working under general supervision for routine administrative tasks, this job helps maintain financial records, resolve billing discrepancies, generate invoices, or verify and process invoices. This job also works closely with internal cross functional teams to facilitate billing or invoicing operations and delivers excellent customer service externally. Key Accountabilities INVOICING: Assists in the preparation, generation or processing of invoices, ensuring accuracy and adherence to billing policies and procedures. CUSTOMER SERVICE: Responds to routine customer or supplier inquiries regarding billing or invoicing, providing timely and accurate information and addressing any concerns or disputes. BALANCE RECONCILIATION: Partners to process and reconcile accounts receivable balances using established administrative procedures, maintaining accuracy and investigating discrepancies. DOCUMENTATION: Supports the maintenance of billing or invoicing records and documentation, assuring proper filing and organization for easy retrieval and audit purposes. RECORDS MAINTENANCE: Assists with maintaining financial records related to accounts payable or accounts receivable processes in line with applicable policies, procedures and regulatory requirements. COLLABORATION: Collaborates with cross functional teams to timely and accurately process customer or supplier payments. Qualifications Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

About the team The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners Buyers, Brands, Vendors, Sellers, and Employees in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally. SEPO operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SEPO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. 1+ years of customer service experience Speak, write, and read fluently in English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or e-commerce Demonstrated problem solving and analytical skills Proven ability to work productively and efficiently in an independent setting Proven ability to clearly communicate with managers and associates at all levels Global perspective and solid understanding of business objectives Excellent attention to detail and work with the highest level of accuracy

Job Title: PMA - Manager Production (Injectables) Business Unit: SGO Grade G10 Location: Halol-1 Key Responsibilities Position Summary - This role is responsible for managing and overseeing critical aspects of the production process, ensuring adherence to quality standards and regulatory compliance. Authorize to sign as a doer/ reviewer and approval in following documents CAPA, Investigation and UPD closure Impact and Risk Assessment, Justification, FMEA Any other documents required for the execution of activities To involve, prepare, review of Investigation and to give compliance of Investigation Handling of incident, investigation, cross functional incident and investigation Handling of corrective and preventive action Handling of impact analysis and to give compliance of investigation report and UPD To undergo functional training, cGMP training or any other training identified as per schedule Any other responsibility assigned by department head after ensuring the relevant training status Travel Estimate As required Job Scope Job Requirements Educational Qualification B. Pharm / M. Pharm Experience Tenure : 14+ Years

Job Description Visiting to manufacturing facility to ensure that activities are being carried out by following GMP requirements and as per approved procedures. Line clearance for the process operation during manufacturing activity. To ensure that facilities are maintained to be GMP ready always. Follow-up to close the findings as per established procedures. To identify new procedures along with Manufacturing team and ensuring implementation and also do the gap analysis in existing procedures Review initiation of QMS elements like change control, deviation, CAPA investigation etc Preparation and review of APQR of manufactured products. Work Experience 4 to 6 years i Education Masters Post Graduation in Biotechnology Competencies 2. Innovation Creativity 4. Developing Talent 5. Result Orientation 8. Stakeholder Management

Responsibilities: Review of formulation development documents like trade dress for new product, feasibility report, justification for specification, scientific study protocol and report and pharmaceutical development report. Health insurance Provident fund

Role: Documentation Department: Production Location: Bidar About Us: Sai Life Sciences is one of the fastest-growing Contract Research, Development, and Manufacturing Organizations (CRDMOs). As a pure-play, full-service partner, we collaborate with over 300 global innovator pharma and biotech companies to accelerate the discovery, development, and commercialization of their NCE programs. We have over 3000 employees across our facilities in India, the UK, and the USA, working together to deliver scientific excellence and customer success. We are a Great Place to Work certified organization with a culture of openness, mutual respect, and inclusivity. We embrace diversity and follow equal opportunity practices across all levels. Key Responsibilities : Drafting and Review of Investigation Reports in co-ordination with cross functional departments like Production Blocks, Maintenance, Process Engineering, QA, CQA, PR&D, QC and AR&D etc. Preparation of Quality Risk Assessment and its Impact Assessment Reports as or when required. Handling of documents related to Quality Management System (QMS) like Change controls, Deviations, Planned changes, CAPAs etc., as per requirement in co-ordination with cross functional departments like Production Blocks, Maintenance, Process Engineering, QA, CQA, PR&D, QC, AR&D etc. Follow the cGMP compliance by following the SOPs and approved procedures. Responsible for any activities assigned by HOD or Senior Management. Experience/Qualification: M.Sc/B.Tech/Diploma (Chemistry/Chemical) with 4-9 years of relevant industry experience. Key Competencies (Technical, Functional & Behavioral): 1. Must have GMP requirement and QMS knowledge. 2. Excellent written communication, interpersonal skills, data analysis and understanding of business processes.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate/Process Developer, Invoice to Cash Your role will require youto utilize your skills to process Invoice to Cash (Receivables / Disbursements/ Cash Apps) transactions for a major P&C Insurance client. You will berequired to process with expected accuracy and within the expected timelines asper the business requirement. Responsibilities Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. Investigate and resolve any payment discrepancies. Monitor customer accounts for overdue payments. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Serve as the primary point of contact for customer inquiries related to invoices, and payments. Qualifications Minimum qualifications Graduate in Commerce (B. Com) Freshers are eligible Demonstrateand cultivate customer focus, collaboration, accountability, initiative, andinnovation. Proficientwith Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal Astrong attention to detail; analytical skills and the ability to multi-task areimportant Preferred qualifications Prior experience in Accounts Receivable/Invoice to Cash A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Asst. Manager, Auto Claims In this role the claims Supervisor is responsible for the management of adjusters responsible for coverage and negligence investigations and resolution of your team’s claims in a low complexity, and high-volume and fast paced environment. This role is responsible for managing quality assurance, performance, and training activates with adjusters, clients, attorneys, and medical providers. The position is involved in developing and implementing on-going strategies, enhancing processes, materials, and communication tools. In addition, the position works closely in meeting client performance and quality standards. Responsibilities •Managing and coaching a team of claims adjusters, including setting goals, providing feedback, and conducting performance evaluations. •Ensuring that all claims are processed in a timely and efficient manner, and that all relevant policies and procedures are followed. •Developing and implementing processes and procedures to improve claims handling and ensure customer satisfaction. •Monitoring claims trends and identifying areas for improvement, such as training needs or process changes. •Coordinating with internal and external stakeholders, such as other departments, vendors, and customers, to ensure that all claims are handled effectively. •Providing regular updates to management on team performance, claims metrics, and trends. •Participating in departmental meetings and training sessions to stay informed about policy changes and new procedures. •Maintaining a high level of accuracy and attention to detail to ensure that all claims are handled ethically and in compliance with relevant laws and regulations. •Building strong relationships with internal and external stakeholders, such as customers, brokers, and vendors. •Working shift hours 08.00 AM CST to 05.00 PM CST Qualifications we seek in you! Minimum qualifications •Experience in handling Auto claims operations MD the US, Europe, India or LatAm •Experience leading adjudicating team of Auto MD the US, Europe, India or LatAm •College Diploma or commensurate work experience •Fluent in both spoken and written English •Ability to problem solve and create/update new processes that will improve operational efficiency and accuracy. •Strong written and oral communication skills •Thorough understanding of insurance claims best practices •Strong investigation and analytical skills •Must have willingness to roll-up your sleeves and put in the work as needed alongside your adjusters. •Proficient in MS Office (Word, Excel, PowerPoint) Preferred Qualifications/ Skills •Experience handling fast track/low touch claims •Insurance Designation(s) •Lean Six Sigma Certification(s) Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Candidate should be currently working as a Manager OR Deputy Manager on papers in a Fintech process, preferably in a BPO. Work Location - Bangalore Shift - Rotational shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

JOB DESCRIPTION CS Intern Qualification : CS Professional Passed Experience : Fresher or 6 Month Intership Department : Secretarial Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience CS Professional Passed | Fresher or 6 Month Intership Skills & Knowledge Sound Knowledge of Companies Act, 2013 and Other Allied Laws Good Communication Skills Good Drafting Skills Presentable Good Acumen Ability to Perform and Team Builder Good Academic Track Record Duties & Responsibilities Drafting of Applications, Petitions, Resolutions and Other Allied Documents Compliance Management Department Visit Client Handling Salary & Offers Your Consolidated Stipend will be 1,80,000 to 2,16,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

JOB DESCRIPTION Chartered Accountant Qualification : ICAI Membership Experience : Minimum 01 to 02 Years Department : Accounts Location : Kirti Nagar, West Delh Work Type : On-site Relevant Industry Experience CA Internship under CA Firm | Minimum 1 year post membership experience in CA firm Skills & Knowledge Working Knowledge of Income Tax, TDS, GST, PF, ESI and Companies Act, 2013 Expert in Handling Statutory Audits, Tax Audits, GST Audits and Department Cases Analytical Thinking Good Communication Skills Teamwork and Leadership Problem-solving Attitude Duties & Responsibilities Internal Audit Statutory and Tax Audit GST Audit Finalization of Book of Accounts Preparation and finalization of the balance sheet in accordance with Companies Act, 2013 and the Income Tax Act Filing of Returns - GST, Income Tax, TDS, PF and ESI Liaisoning or Appearance Before Departments Salary & Offers Your consolidated salary will be 6,00,000 to 7,20,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

Responsible for document management like BMR s, BPR s, master SOP s etc. Responsible for preparation & review of the master documents of production. Responsible to ensure UAF working in area. Responsible for the handling of change control, deviations, investigation & CAPA, etc Responsible to give training to all the subordinates, technicians and operators of the department. Activities other than defined in the job responsibility are to be done, as per the requirement of HOD, by following HOD s instruction and guidance. Responsible for line clearance activity before commencing the operations. Responsible to check that all the records and logbooks related to aseptic manufacturing, vial filling and vial sealing machine. Responsible for preparation, review, revision, control and implementation of standard operating procedures of sterile manufacturing department. Responsible to ensure cleaning and sanitization of General, Controlled & Aseptic area. Inform immediately to department functional head for any observation/disturbance with respect to documents and machines found in area. Responsible for monitoring all the activities related to General, Control & Aseptic area. Responsible to ensure qualification and calibration status of equipment and instruments to avoid due/overdue. Responsible to ensure scheduled activity of respective area/equipment/instruments. Responsible to attend training as per schedule and to ensure training and work as per TNI. Follow the cGMP, Good Document Practice and discipline in the Company Premises.

Performing software testing to identify and report bugs Ensuring software quality by detecting grammar, design, and content issues Logging identified bugs as tickets, assigning them to developers, and tracking their resolution Investigating and testing client-reported issues, verifying fixes, and forwarding resolved tickets to the support team Q