International Voice Process || Customer Care & Upselling (UK Shift)

0 - 5 years

4 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

URGENT HIRING International Voice Process!

HOW TO APPLY:

Click on "Apply Now" or

Share your CV on WhatsApp: 8420595139 (Sridip Sharma - HR)

About the Role:

Handle inbound customer queries for a leading UK telecom brand with expertise in customer support and service upselling. This is an exciting opportunity to work with international clients and develop your career in the BPO sector.

Key Responsibilities:

  • Handle inbound customer queries for UK telecom brand
  • Provide accurate information and timely query resolution
  • Identify customer needs and recommend suitable upgrades/services (Upselling)
  • Ensure customer satisfaction and maintain high service quality standards
  • Maintain professional communication with customers at all times

Who Should Apply:

We're looking for energetic, fluent English speakers passionate about customer service:


Freshers looking to start career in international BPO

Experienced candidates from any voice process (domestic/international)

Candidates with excellent spoken English and interpersonal skills

Those seeking international exposure and career growth

Why Join CogentHubCX.AI:

Fast-growing AI-powered customer experience company

Great exposure to international telecom clients

Transparent growth and incentive structure

Friendly, collaborative work culture

Professional development opportunities

Flexible shift timings with home drop facility

Salary & Benefits:

  • Freshers: 22,000 Take-Home + Lucrative Performance Incentives
  • Experienced: 30% Hike on Last CTC (Up to 5 LPA) + Performance Incentives
  • Home Drop Facility
  • 5 Days Working Week
  • Rotational Shifts with Flexibility

Act fast! 20+ positions open. Immediate interviews happening now!

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