International Voice Process || Customer Care & Upselling (UK Shift)

Hiring Alert International Voice Process (UK Telecom Inbound Voice)

Company Name: CogentHubCX.AI

Job Role: Customer Service & Upselling/Telesales (Inbound UK Telecom)

Location: 756, Udyog Vihar Phase V Rd, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122022

Date of Joining: 22nd December

How to Apply:

Click on "Apply Now" or share your CV at 8420595139 (Sridip)

Job Highlights:

Profile: International Voice Process (Customer Support + Upselling/Telesales)

Process Type: Inbound UK Telecom

Location: Gurugram (On-Site)

Shifts: Rotational (Any 9-hour shift between 12:30 PM 1:30 AM IST)

Working Days: 5 Days a Week (2 Rotational Split Offs)

Facilities: Home Drop Provided

Salary:

*Freshers: 22,000 Take-Home + Lucrative Incentives

*Experienced: 30% Hike on Last CTC (Up to 5 LPA) + Incentives

Who Should Apply?

We are looking for energetic, fluent English speakers who are passionate about customer service and capable of identifying upselling opportunities.

This is a perfect opportunity for:

*Freshers looking to start a career in international BPO

*Experienced candidates from any voice process (domestic/international)

*Candidates with excellent spoken English and interpersonal skills

Key Responsibilities:

*Handle inbound customer queries for a leading UK telecom brand

*Provide accurate information and timely resolution

*Identify customer needs and recommend suitable upgrades/services (Upselling/Telesales)

*Ensure customer satisfaction and maintain high service quality standards

Requirements:

*Minimum 12th Pass / Graduate (Any Stream)

*Strong command over spoken English

*Willingness to work in rotational shifts

*Prior BPO experience preferred but not mandatory

Why Join CogentHubCX.AI?

*Fast-growing AI-powered customer experience company

*Great exposure to international telecom clients

*Transparent growth and incentive structure

*Friendly, collaborative work culture

How to Apply:

Click on "Apply Now" or share your CV at 8420595139 (Sridip)