International Voice & Blended Process Professional

0 - 5 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Work effectively in a team to achieve common goals.
  • Maintain accurate records of customer interactions.
  • Stay updated with process changes and adapt quickly.
  • Collaborate with other teams to improve overall performance.

Job Requirements

  • Minimum 1 year of experience in international voice or blended processes.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic environment and adapt to changes.
  • Strong analytical and critical thinking skills.
  • Experience with CRM software and ticketing systems.
  • Ability to work flexible shifts and meet productivity targets.
  • UG education: Any Graduate.

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