International Sales Manager

Job Title: International Sales Manager – Export Marketing

Department: Sales & Marketing – Exports
Location: [City, Country] | Frequent International Travel Required
Reports To: Director – International Business / VP – Sales

Key Responsibilities:Sales & Business Development

• Identify and develop new international markets for ceramic products (tiles, sanitaryware, etc.).
• Meet or exceed export sales targets in assigned regions.
• Build and manage relationships with international distributors, agents, and key clients.
• Negotiate pricing, terms, and contracts in alignment with company policies.
• Participate in international trade fairs, exhibitions, and customer visits.

Market Research & Strategy

• Conduct market analysis to understand competitor landscape, customer needs, pricing, and trends.
• Recommend product modifications or new product developments for specific markets.
• Develop and implement strategic sales plans to achieve market penetration and growth.

Customer Relationship Management

• Ensure high levels of customer satisfaction through effective communication and timely delivery.
• Resolve customer complaints and ensure after-sales support in collaboration with internal teams.
• Regularly communicate with clients to strengthen business relationships and secure repeat orders.

Logistics & Documentation

• Coordinate with the logistics and export documentation teams to ensure smooth shipment processes.
• Monitor export operations, including LC handling, customs clearance, and freight forwarding.

Team Collaboration & Reporting

• Collaborate with production, logistics, and finance teams for order planning and fulfillment.
• Provide monthly sales reports, forecasts, and market intelligence to senior management.
• Train and guide junior sales/export executives as needed.

Experience:

• Minimum 5–20 years of experience in international sales/export marketing, preferably in the ceramics or building materials industry.

Skills:

• Strong understanding of international trade regulations, Incoterms, and export documentation.
• Excellent negotiation, communication, and presentation skills.
• Fluency in English (mandatory); knowledge of additional foreign languages is a plus.
• Ability to travel internationally as required.
• Proven track record of developing and managing international clients/distributors.

Job Type: Full-time

Pay: ₹16,429.39 - ₹200,000.00 per month

Work Location: In person