0 - 4 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Handle international customer queries via calls, chats, or emails
Deliver accurate information and resolve issues efficiently
Maintain a high level of customer satisfaction (CSAT)
Follow company SOPs and quality standards
Meet daily/weekly performance metrics (AHT, FCR, etc.)
Escalate unresolved issues to higher support tiers when needed
Competitive in-hand salary: 19K42K
Night shift allowance + performance incentives
Cab facility (per company policy)
Great growth opportunities & internal promotions
Supportive and inclusive work culture
Vibrantzz Management Services Hiring For International BPO
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