Posted:21 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive International Voice / Collections Process

Location:


Company Overview

We are a leading International BPO providing world-class customer support and collections services for global clients. We offer a high-growth environment, comprehensive training, and performance-driven incentives.


Key Responsibilities

  • Handle inbound/outbound customer calls for US/UK clients.

  • Execute collections calls with professionalism and empathy.

  • Maintain accurate records of customer interactions and follow-ups.

  • Meet daily/weekly/monthly performance targets.

  • Follow call scripts and ensure compliance with quality standards.


Eligibility Criteria

  • SSC (10th Pass)

  • HSC (12th Pass)

  • HSC / Graduate Freshers

  • Excellent English communication skills

  • night shifts and rotational schedules


Key Skills

  • Strong verbal communication (English)

  • Confidence in handling international calls

  • Target-oriented and quick learner

  • Basic computer knowledge and typing speed


What We Offer

  • Salary: 21,000 35,000 (Net Take Home)

  • Attractive incentives based on performance

  • Full training provided for freshers

  • Growth opportunities within the company

  • Positive and professional work environment


How to Apply

Immediate Joiners Preferred

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