Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

US-Based Voice Customer Service (Healthcare)

Location:

Education:

Experience:

HSC/Graduate Freshers eligible

Minimum 6 months of BPO experience preferred

Shift & Schedule:

5 days working, 2 days off (Rotational)

US-based night rotational shift (5:30 pm- 9:30 am, 9 hours window)

Salary Range:

 

Key Responsibilities:

Handle inbound and outbound calls for US healthcare clients

Provide accurate information and resolve customer queries effectively

Ensure excellent customer satisfaction through clear communication

Adhere to compliance and quality standards

Maintain call logs and update customer records

Skills Required:

Strong verbal communication skills in English

Ability to handle pressure and multitask

Good listening and problem-solving skills

Willingness to work in rotational night shifts

Why Join Us

Competitive salary and growth opportunities

Exposure to international healthcare processes

Supportive work culture with professional training

Contact for Application:

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