International Chat & Voice Professional

0 - 5 years

2 - 6 Lacs

noida

Posted:9 hours ago| Platform: Naukri logo

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Skills Required

chat process bpo blended process email support email non voice process calls chat support non voice kpo bpo non voice email process customer care executive customer support backend technical support chat collection call center web chat international bpo uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues via chat and voice.
  • Provide excellent customer service and ensure satisfaction.
  • Work effectively in a team to achieve common goals.
  • Utilize problem-solving skills to address complex issues.
  • Maintain accurate records of customer interactions.
  • Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

  • Minimum 1 year of experience in a related field, preferably in BPO or BPM.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and changing environment.
  • Strong problem-solving and analytical skills.
  • Proficient in using technology and software applications.
  • Ability to adapt to new processes and procedures quickly.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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