Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Project Role : Test Automation Engineer Project Role Description : Use quality processes, automation tools, and methodologies to transform testing products and solutions. Run end-to-end quality engineering function with a focus on automation to improve control, accuracy and integrity. Must have skills : TOSCA Testsuite Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Test Automation Engineer, you will utilize quality processes, automation tools, and methodologies to enhance testing products and solutions. Your typical day will involve running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in the testing process. You will collaborate with various teams to ensure that the automation strategies align with the overall project goals and contribute to delivering high-quality software products. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Mentor junior team members to enhance their skills and knowledge in automation testing. Professional & Technical Skills: - Must To Have Skills: Proficiency in TOSCA Testsuite. - TOSCA Automation experience—mandatory (Certification will be preferred) - SAP testing experience—mandatory - Strong understanding of test automation frameworks and methodologies. - Experience with continuous integration and continuous deployment practices. - Familiarity with scripting languages to enhance automation capabilities. - Ability to analyze and interpret test results to provide actionable insights. - Prior experience in SAP implementation projects, including testing of business processes and integrations, is highly desired. - Proficiency in TOSCA Test Automation (creating and maintaining test cases, test suites, etc.). - Design, develop, and maintain automated test scripts using TOSCA Test Suite for SAP applications. - Perform test data management and set up automated test scripts for continuous testing. - Identify automation opportunities within SAP testing processes and improve efficiency and coverage. - Maintain and manage test automation frameworks within TOSCA to ensure alignment with project requirements. - Identify, report, and track defects discovered during testing using defect management tool - ALM/ Jira /Octane. Additional Information: - The candidate should have minimum 5 years of experience in TOSCA Testsuite. - This position is based in Pune. - A 15 years full time education is required.
Posted 1 day ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Project Role : Test Automation Engineer Project Role Description : Use quality processes, automation tools, and methodologies to transform testing products and solutions. Run end-to-end quality engineering function with a focus on automation to improve control, accuracy and integrity. Must have skills : TOSCA Testsuite Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Test Automation Engineer, you will utilize quality processes, automation tools, and methodologies to enhance testing products and solutions. Your typical day will involve running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in the testing process. You will collaborate with various teams to ensure that the automation strategies align with the overall project goals and contribute to delivering high-quality software products. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and maintain automated test scripts to ensure comprehensive test coverage. - Collaborate with cross-functional teams to identify testing requirements and improve automation processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in TOSCA Testsuite. - TOSCA Automation experience—mandatory (Certification will be preferred) - SAP testing experience—mandatory - Prior experience in SAP implementation projects, including testing of business processes and integrations, is highly desired. - Strong understanding of test automation frameworks and methodologies. - Experience with continuous integration and continuous deployment practices. - Familiarity with scripting languages to enhance automation capabilities. - Ability to analyze test results and provide actionable insights for improvement. - Proficiency in TOSCA Test Automation (creating and maintaining test cases, test suites, etc.). - Design, develop, and maintain automated test scripts using TOSCA Test Suite for SAP applications. - Perform test data management and set up automated test scripts for continuous testing. - Identify automation opportunities within SAP testing processes and improve efficiency and coverage. - Maintain and manage test automation frameworks within TOSCA to ensure alignment with project requirements. - Identify, report, and track defects discovered during testing using defect management tool - ALM/ Jira /Octane. Additional Information: - The candidate should have minimum 3 years of experience in TOSCA Testsuite. - This position is based at our Pune office. - A 15 years full time education is required.
Posted 1 day ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Project Role : Test Automation Engineer Project Role Description : Use quality processes, automation tools, and methodologies to transform testing products and solutions. Run end-to-end quality engineering function with a focus on automation to improve control, accuracy and integrity. Must have skills : TOSCA Testsuite Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Test Automation Engineer, you will utilize quality processes, automation tools, and methodologies to enhance testing products and solutions. Your typical day will involve running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in the testing process. You will collaborate with various teams to ensure that the automation strategies align with the overall project goals and contribute to delivering high-quality software products. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and maintain automated test scripts to ensure comprehensive test coverage. - Analyze test results and provide feedback to the development team for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in TOSCA Testsuite. - TOSCA Automation experience—mandatory (Certification will be preferred) - SAP testing experience—mandatory - Prior experience in SAP implementation projects, including testing of business processes and integrations, is highly desired. - Proficiency in TOSCA Test Automation (creating and maintaining test cases, test suites, etc.). - Strong understanding of test automation frameworks and methodologies. - Experience with scripting languages such as Java or Python. - Familiarity with continuous integration and continuous deployment (CI/CD) practices. - Ability to troubleshoot and resolve issues in automated test environments. - Design, develop, and maintain automated test scripts using TOSCA Test Suite for SAP applications. - Perform test data management and set up automated test scripts for continuous testing. - Identify automation opportunities within SAP testing processes and improve efficiency and coverage. - Maintain and manage test automation frameworks within TOSCA to ensure alignment with project requirements. - Identify, report, and track defects discovered during testing using defect management tool - ALM/ Jira /Octane. Additional Information: - The candidate should have minimum 3 years of experience in TOSCA Testsuite. - This position is based in Pune. - A 15 years full time education is required.
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Us We are developing a state-of-the-art ERP solution tailored for the pharmaceutical industry. Our product integrates complex business processes and cutting-edge technologies to meet industry standards and drive operational efficiency. We are seeking a highly skilled Testers to ensure the quality and reliability of our software by defining comprehensive test strategies and scenarios. Job Overview As a Senior Software Tester you will play a pivotal role in ensuring the quality, reliability, and compliance of our ERP systems designed specifically for the pharmaceutical sector. You will lead testing efforts, collaborate with cross-functional teams, and implement best practices to deliver robust software solutions that meet stringent industry standards and regulatory requirements. Key Responsibilities Test Planning & Strategy: Develop comprehensive test plans, strategies, and test cases based on detailed business and technical requirements. Define testing methodologies and processes to ensure thorough coverage of functional and non-functional requirements. Test Execution: Lead and execute functional, regression, integration, system, performance, and security testing for complex ERP modules. Utilize automated testing tools (e.g., Selenium, QTP) to enhance testing efficiency and coverage. Perform manual testing where automation is not feasible, ensuring meticulous attention to detail. Collaboration & Communication: Work closely with developers, business analysts, product managers, and other stakeholders to understand requirements and identify potential issues early. Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives. Facilitate effective communication within the QA team and across departments to ensure alignment on project goals and timelines. Quality Advocacy: Champion quality assurance best practices and foster a culture of continuous improvement within the team. Mentor and guide junior testers, providing training and support to enhance their skills and performance. Conduct code and test reviews to ensure adherence to quality standards and identify areas for improvement. Compliance & Documentation: Ensure that all testing activities comply with relevant pharmaceutical industry regulations (e.g., FDA 21 CFR Part 11, GxP). Maintain detailed and accurate documentation of test cases, test results, defects, and QA processes. Validate data migration and ensure data integrity within the ERP system. Issue Management: Identify, document, and track defects and issues using tools like JIRA or Bugzilla. Collaborate with development teams to prioritize and resolve issues in a timely manner. Verify fixes and perform regression testing to ensure issues are fully resolved. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications (e.g., ISTQB Advanced Level) is a plus. Experience: Minimum of 5 years experience in software testing, preferably within ERP systems. Proven track record of leading QA teams and managing complex testing projects. Technical Skills: In-depth knowledge of software testing methodologies, tools, and processes. Proficiency with automated testing frameworks (e.g., Selenium, TestNG) and scripting languages (e.g., Java, Python). Experience with test management and defect tracking tools such as JIRA, HP ALM, or similar. Familiarity with SQL and database testing. Regulatory Knowledge: Strong understanding of pharmaceutical industry regulations and standards (e.g., FDA, EMA, cGMP). Experience ensuring software compliance with regulatory requirements, including data integrity and electronic records management. Soft Skills: Excellent analytical and problem-solving abilities. Strong leadership and team management skills. Exceptional communication skills, both verbal and written. Ability to manage multiple priorities and work under tight deadlines. Detail-oriented with a commitment to delivering high-quality results.
Posted 1 day ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Team Overview: Global Credit & Model Risk Oversight, Transaction Monitoring & GRC Capabilities (CMRC) provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of Timeliness, Quality and process efficiency. Responsibilities include: Implementation of defined rules on Lucy platform in order to identify the AML alerts. Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules. Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios. Partner with Tech teams in designing and building next generation data quality controls. Drive automation initiatives within existing processes and fully optimize delivery effort and processing time Effectively manage relationship with stakeholders across multiple geographies Contribute into evaluating and/or developing right tools, common components, and capabilities Follow industry best agile practices to deliver on key priorities Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders. Minimum Qualifications Academic Background: Bachelor’s degree with up to 2 year of relevant work experience Strong Hive, SQL skills, knowledge of Big data and related technologies Hands on experience on Hadoop & Shell Scripting is a plus Understanding of Data Architecture & Data Engineering concepts Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience Willingness to Collaborate with Cross-Functional teams to drive validation and project execution Good to have skills - Python / Py-Spark Excellent Analytical & critical thinking with attention to detail Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda: · Ability to apply thought leadership and come up with ideas · Take complete perspective into picture while designing solutions · Use market best practices to design solutions Bring Others with You: Collaborate with multiple stakeholders and other scrum team to deliver on promise · Learn from peers and leaders · Coach and help peers Do It the Right Way: Communicate Effectively · Be candid and clear in communications · Make Decisions Quickly & Effectively · Live the company culture and values We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 day ago
5.0 - 6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description: Must possess strong knowledge of product quality, product safety and inspection procedures. A solid understanding of sewing is essential. Extensive work experience with a reputable retailer in similar capacity is required. Basic proficiency in computer application is expected. , Skills & Requirements: Must be a graduate in any discipline. A degree or certification in Apparel or Textile technology is an added advantage. Good written communication skill in English is a must. 5-6 years' work experience in woven apparel. Personality: Highly organised and analytical. Open minded and flexible in approach. Must be a team player. High integrity and the ability to make honest /accurate decision.
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description Northbrick is a highly trusted real estate advisory firm based in Noida NCR region. Since 2015, we have been facilitating high-value residential and commercial transactions for homeowners, investors, and institutional buyers across India and beyond. Our expertise spans ultra-luxury homes, premium commercial and retail assets, and comprehensive investment guidance for NRIs and HNIs. Awarded "Accelerator of the Year" & "Legends of Excellence" by Godrej Properties, we are known for our discretion, integrity, and market intelligence that set us apart. Role Description This is a full-time on-site role for a Real Estate Specialist at Northbrick, located in Noida. The Real Estate Specialist will be responsible for managing client relationships, conducting property tours, advising clients on market conditions and property values, coordinating real estate transactions, and providing exceptional customer service. They will also assist in real estate development projects and work closely with sales teams to achieve sales targets and growth objectives. Qualifications \n Knowledge of Real Estate and Real Property Strong Customer Service skills Experience in Real Estate Development Proven Sales skills and track record Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience in the Noida NCR real estate market is a plus Bachelor's degree in Real Estate, Business, or a related field
Posted 1 day ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When your part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make meaningful contributions to the world. Location/Division Specific Information Thermo Fisher Scientific is in search of a dynamic professional to assume a multifaceted role as a Connected Solutions Specialist within the Laboratory Equipment Services, Instrument and Enterprise Division. Discover Impactful Work This position involves collaborating closely with commercial and service teams to effectively demonstrate the unique value proposition of the Connectivity Solutions portfolio. A Day In The Life The ideal candidate will provide sales support for Connectivity including technical and operational support focusing on aligning customer requirements with monitoring and service solutions. This role demands a versatile professional capable of seamlessly integrating sales, services and technical expertise, to meet both organizational and customer needs. Responsibilities Excel as a Connectivity Sales Specialist within APJ region throughout the sales, service and post-sales activities including technical knowledge support. Collaborate with regional product specialists, sales and service representatives to develop sales funnels and lead conversion. Demonstrate our solutions to customers while addressing their business requirements, communicating the overall value proposition in a clear, customer-friendly fashion. Provide support to our sales organization to prepare solution quotes to customers. Provide after-sales technical support and oversee installation preparation activities with an end-to-end overview. Serve as training resource of technical product knowledge for Connected Solutions, as required. Keys To Success Education Bachelor’s degree in business administration, with networking, or equivalent work experience Experience Consultative sales experience with IT and software-based products. Customer service experience, preferred three years of experience. Knowledge, Skills, Abilities Skilled in IT infrastructure and Operating Systems. Strong organizational and project management. Excellent oral and written communication skills. Multilingual (Korean/Japanese) is a plus. Physical Requirements / Work Environment Travel as needed to support Connect Solutions Commercial opportunities. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Posted 1 day ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Title : Brand Marketing Manager Department : Sales Location Gujarat : Ahmedabad No. of Positions : 1 Joining Period : Immediate Job Description A Brand Manager is responsible for adapting a brand strategy for a company's target market. As the 'brand guardian', brand managers maintain brand integrity across all company marketing initiatives and communications, and may manage a portfolio of products. Highly adept at Digital Marketing, Communication Development, Go-To-Market strategy, Negotiations, Stakeholder management, Media Planning, Consumer Research, Brand Management, ATL, BTL, Brand Sponsorships & Strategic Partnerships. Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term. Your scope will include Saanvi Nirman and its managed projects (likely to be working on a number of different projects or different brands at the same time ) and typically need to pitch to clients . Responsibilities include: Business Development Procure work through interaction with clients, design partners and associations Cultivate and preserve relationships that will further Saanvi Nirman’s mission and vision. Research, network, and gain information about market segments, potential clients across Gujarat Work with business development manager to support project life cycle and growth of current client accounts Manage and increase scope and consistency of software and introduce efficiencies Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends Developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers' expectations and to build the credibility of brands Analysing the success of marketing campaigns and creating reports Supervising advertising, product design and other forms of marketing to maintain consistency in branding Meeting with clients and working with colleagues across multiple departments (such as marketing assistants, marketing managers and chief marketing officers) Organising events such as product launches, exhibitions and photo shoots. Marketing Assisting with product development, pricing and new product launches as well as developing new business opportunities Assist marketing manager with project promotion and photography Support marketing manager with developing, tracking and reporting on marketing KPIs Maintain and improve marketing database Support marketing manager to preserve current client relationships and facilitate the growth of each account Analysis of sales forecasts and relevant financials and reporting on product sales Competitive analysis Branding Lead external communications to effectively promote our Brand to all stakeholders, including (but not limited to) clients, design partners, subcontractors, press and stakeholders Oversee advertising and sponsorship branding efforts, Lead & Oversee the look/feel of Saanvi Nirman Branding of interviews, client meetings and job sites Lead internal communications to inform, inspire and recognize the Saanvi Nirman team across all departments and across Gujarat Create divisional branding that is consistent with Saanvi Nirman overall brand, while targeting and honoring the uniqueness of each market segment Develop and implement “Thought Leadership” and coordinate activities that establish the Saanvi Nirman team in the role of experts Employ a wide range of mediums (written, video, graphics, and photography) to communicate effectively both internally and externally Coordinate branding and marketing events as needed Planning and execution of all communications and media actions on all channels, including online and social media and also work within a team to contribute to the social media strategy and execution of brand Design and consistently deliver collateral materials, promotional items and signage, Lead the effort for a consistent companywide brand look and message Manage a budget to prioritize and best use resources to accomplish the goals of the department and company Develop, track and report on KPIs to measure brand strength Creating and managing promotional collateral to establish and maintain product branding Competitor and customer insights analysis Required Skills · Dynamic, aggressive, result oriented, presentable and self-starter with understanding of luxury brands and selling techniques. · Knowledge of the real estate industry with excellent communication skills, presentation, time management, crisis management and team coordination. · Excellence in sales and marketing with positive attitude and team playing ability. · A flair for establishing an instant rapport with clients and committed to delivering a high level of customer service. · Brand awareness - a clear understanding of brands and the marketing mix Determination and perseverance · Relationship management skills and strong focus on results Qualification: Graduates & post Graduates, preferably MBA with specialization in marketing. Experience Required A dedicated, passionate, and result driven marketing professional with 4+ years of experience in brand communication, marketing strategy, campaign management, and marketing executions. Worked with reputed companies with project experience across Gujarat market. Knowledge and background in the construction industry will be an added advantage.
Posted 1 day ago
0.0 - 1.0 years
0 - 0 Lacs
Jorhat, Assam
On-site
No.of Position: 4 Person Location: Jorhat Experience: 1-3 Years in the same or similar field Qualification: ITI / Diploma or equivalent (electronics or electrical) Salary: As per company norms Duties and responsibilities may include, but are not limited to the following: Electrical & Power Electronic systems maintenance & installation Air Conditioning system maintenance & installation. Electrical wiring. Electrical Panel Board Installation.. Attending & rectifying site problem. Testing of electrical equipments Technical/Professional Knowledge: Knowledge & experience of the Air Conditioner,Motor, Solar, inverter, UPS, E.V. Charger etc Previous experience in a technical environment with proven leadership abilities. Ability to identify key issues. Ability to creatively or strategically overcome internal challenges or obstacles. Attention to detail and a high degree of accuracy. High level of integrity, discretion, and accountability. Strong working knowledge of electrical application or repair techniques. Ability to work independently in a busy environment. Ability to effectively communicate both verbally and in writing. Ability to work well under pressure. Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Ability to perform basic calculations and mathematical figures. Job Category: Service Engineer Job Type: Full Time Job Location: Jorhat Call me on -+919401910757 Job Types: Full-time, Part-time, Permanent Pay: ₹8,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Ability to commute/relocate: Jorhat, Assam: Reliably commute or planning to relocate before starting work (Preferred) Experience: Electrician: 1 year (Required) total work: 1 year (Preferred) Work Location: In person Expected Start Date: 12/08/2025
Posted 1 day ago
8.0 years
0 Lacs
Moradabad, Uttar Pradesh, India
On-site
About the Company API, founded in 1994, is a global leader in quality management solutions for the hardline industry, encompassing furniture, home appliances, toys, and electronics. We pride ourselves on delivering tailor-made solutions that empower our clients to excel in their markets. With a commitment to agility and innovation, we ensure product safety and sustainability, meeting the diverse needs of consumers worldwide. Job Responsibilities Oversee and manage the quality assurance and compliance processes for hardline products. Develop and implement quality management systems and policies to ensure compliance with regulatory requirements and company standards. Conduct regular audits and inspections to assess product quality and compliance, identifying areas for improvement. Collaborate with cross-functional teams to develop and execute risk mitigation plans related to quality and compliance. Maintain strong relationships with clients, ensuring their needs are met with a high level of integrity and responsiveness. Provide training and guidance to staff on quality management practices and compliance issues. Monitor industry trends and regulatory changes, proactively adapting quality strategies accordingly. Prepare detailed reports on quality metrics, compliance status, and improvement initiatives for senior management. Requirements Experience: Over 8 years of experience in quality management within the hardline industry. Integrity: High level of integrity and a client-centric approach. Pressure Management: Ability to work effectively under pressure and meet tight deadlines. Compliance Awareness: Strong awareness of compliance and internal control principles, with proactive management skills. Project Management: Excellent project management skills to ensure the successful implementation of risk mitigation plans. Travel: Willingness to travel as required . Language Proficiency: Proficiency in English is essential
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title Medical Manager/Medical Advisor Business Unit Sun Emerging Markets Job Grade G9A – G8 Location : Mumbai At Sun Pharma, we commit to helping you “Create your own sunshine” — by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Key Responsibilities Core scientific member of cross-functional franchise team and a disease area expert, responsible for scientific enablement of respective business cluster Conceptualization and project management of wide range of medical activities that are aligned to the respective franchise strategy like: New Product Ideation New Product Evaluation Therapeutic rationale & relevant Medical support for regulatory submissions Regulatory justifications for products Pre-launch & launch preparations including product monograph, training manuals, training & CME slides Franchise Medical Education programs Promotional and non-promotional material review & approval Answering queries Marketing and Sales training Real world Clinical Research and Publications – Planning and Execution (including development of relevant documents viz. protocol, CRF, CSR, manuscript etc) Advisory board meetings Developing Insight driven Medical Plans Interaction & Engagement of identified Key Opinion leaders in a peer-to-peer capacity through medical affairs activities, in alignment with the overall strategic plan to shape disease areas of interest A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, obtain insights into patients’ treatment trends and insights in the disease areas of interest and to be considered a trusted scientific counterpart Responsible for identifying knowledge gaps, practice gaps and data gaps and provide recommendations for devising medical & product education programs, evidence generation and special projects Ability to convert insights on disease trends and treatment patterns from KOLs into viable and formidable solutions to shape the therapeutic areas of interest Responsible for devising optimal training plan to ensure flow of latest medical developments in the given to sales & marketing team Jointly responsible with marketing teams to support optimal patient outcomes through communication of data, information, and insights to shape disease areas of interest Representing the organization in various internal & external scientific platforms Collaborating with thought leaders to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute Receiving and processing scientific information requests received from physicians & internal stakeholders Ability to handle complex questions from health care professionals related to company products or disease area to satisfaction Responsible for ensuring that all promotional materials are approved within stipulated timelines and in alignment with company approval process Conduct of robust medical evaluation of new products through thorough desk research and interactions with KOLs Related Experience Requirement Prefer 5 to 8 years working experience in the pharmaceutical industry or research company in a capacity of Regional Medical Advisor or HO Medical Advisor Training in medical writing, clinical trial methodologies, research design and ICH – GCP will be added advantage Experience in strategizing/driving evidence generation projects preferred Must have working knowledge of regulations pertaining to Health care professionals interactions (MCI code of ethics for doctors, UCPMP Code for Pharma, IFPMA, FCPA etc) Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Strategic mindset with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer capacity Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in any of the following therapy areas would be a must: Neurology, Psychiatry, Gastro-enetrology Competency Requirement Integrity driven decision making skills In-depth scientific knowledge Collaboration and teaming with ability to work in a matrix environment Strategic thinking & sound analytical skills Big picture orientation with attention to detail Sense of urgency & desire to excel Intellectual curiosity Self-awareness and adaptability to work in a matrix environment Result oriented and performance driven Excellent interpersonal & communication skills to effectively interact with a broad range of audience Physical Requirements/working Conditions The role is majority office based but will involve leader interactions with frequent need based international travel. Occasionally, it requires work on weekends or travel in case of planned medical events. Travel Estimate 10 – 20% Job Requirements Educational Qualification MBBS with M.D. Pharmacology/Medicine or fulltime post-graduate qualification of at least 2-years’ duration in any discipline of medicine Experience Tenure : 5 to 8 years of experience as a Regional/Head Office based Medical Advisor with a reputed pharmaceutical organization Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Posted 1 day ago
5.0 years
0 Lacs
Sonipat, Haryana, India
Remote
Reports to: Director, Centre for Social Impact and Philanthropy Location: Ashoka University Campus and Okhla Office Experience: Minimum 5 years of total work experience, preferably experience in the social sector and/or media, PR, or strategic communications. Nature of Work: Full Time About Ashoka University: Ashoka University -India’s premier interdisciplinary teaching and research university. An institution that has become a beacon of academic excellence in less than 10 years since its inception. At Ashoka, we encourage you to embrace the new, push the boundaries for continuous learning, and adapt to a world of constant change because we believe that each Ashokan is capable of becoming a thought leader. As part of our thriving and committed workforce, you will: Be Mission-Driven: Champion interdisciplinary learning, innovative pedagogy, and academic rigour to transform Indian higher education. Think Strategically: Collaborate with visionary minds to shape the future of higher education through strategic planning and a forward-thinking approach. Act Authentically: Embrace authenticity and integrity, fostering an inclusive and supportive environment where every voice is valued. Take Accountability: Own your work and drive positive change, as an empowering individual seeking to make a meaningful contribution. Build Collaboration: Experience the power of teamwork and diverse perspectives, working collectively towards our shared goals. Deliver Excellence: Strive for excellence in all aspects, upholding the highest standards of academic excellence, student support, and professional development opportunities. At Ashoka University, we are on a mission to redefine higher education and create a remarkable space where innovation and collaboration thrive. As a pioneering force in interdisciplinary learning, we continually grow and adapt to stay at the forefront of educational excellence with emphasis on inclusivity and equal opportunity. Our philosophy revolves around care, well-being, and connection, which are deeply embedded in everything we do. When you join our community, you become part of an extraordinary journey in which you can unleash your potential and make a meaningful impact. Where education empowers, where innovation thrives, and where excellence and humility coexist. We truly believe the world will enrich itself when there is progress with purpose. About the Centre for Social Impact and Philanthropy (CSIP) The Centre for Social Impact and Philanthropy (CSIP) is India’s first academic center dedicated to advancing philanthropy and the social sector. As a premier "do-tank," CSIP combines academic rigor with practical insights to drive meaningful change. We create knowledge products, develop leaders, influence strategy, and strengthen sectoral capabilities. With a strong leadership team, including an engaged Advisory Board of sector leaders, donors, and intermediaries, CSIP has pioneered first-of-its-kind knowledge products, insights, capacity-building programs, and convenings over the last decade. Entering our second decade, we are adopting a startup mindset with a focus on data-driven philanthropy and sector maturity. Our goal is to accelerate the creation and adoption of evidence-based knowledge to shape a more effective social sector. We seek entrepreneurial leaders passionate about driving impact and institution building. As a strategic center of Ashoka University, CSIP is positioned for expansion and invites professionals with a growth mindset to join our journey. Role and Responsibilities The role will be in supporting CSIP’s communications and outreach efforts through consistent, high-quality content creation, digital media management, public relations support, and event communication. Remote applicants are invited to apply. Key Responsibilities Develop a cohesive narrative strategy aligned with the organization’s mission, vision, and fundraising goals. Craft tailored messaging for segmented audiences: general public, prospective funders, partners, students, alumni, and sector stakeholders. Create and maintain core fundraising materials (e.g., proposals, decks, one-pagers, concept notes) with a unified voice and design consistency. Lead organizational communications, including newsletters, social media strategy, and regular stakeholder updates across all external channels (website, social handles, email). Guide internal teams to ensure message alignment across the organization. Craft content and storytelling for key events, including assets, media kits, speaker communication, pre and post event communications Work with external vendors to develop high-quality media assets, including graphics, video scripts, donor features, impact stories, and brand-aligned visual content. Build and implement a strategic communications plan, including content calendars, audience engagement goals, and media outreach. Elevate CSIP’s public presence, raising all external communications' quality, clarity, and credibility. Qualifications and Experience Bachelor’s or Master’s degree in Communications, Journalism, Marketing, Public Relations, Development Studies, or a related field. Minimum 5 years of total work experience Prior experience in the social sector and/or media, PR, or strategic communications Skills and Competencies Strong written and verbal communication, narrative building, and storytelling skills, including voice consistency across all communication materials. Familiarity with design tools (e.g., Canva, Adobe Suite), social media management platforms, and CMS like WordPress. Ability to work collaboratively across teams and independently manage timelines in a fast-paced startup environment. Ability to deal with ambiguity and provide direction in a growth organization Strong understanding of how to tailor messages for varied stakeholders (e.g., donors, partners, students, alumni, sector professionals). Proficiency in designing and implementing customized comms plans by audience group. Experience in the development sector strongly preferred
Posted 1 day ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Wesoftek Solutions is a fast-growing product engineering and technology consulting company, building modern, scalable, and secure digital platforms for customers. We’re looking for a Senior SQL Developer with 3–5 years of experience for Jaipur location. 𝗥𝗼𝗹𝗲: Senior SQL Developer 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Jaipur, Rajasthan 𝗧𝘆𝗽𝗲: Full-time 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 3-5 years 𝗜𝗺𝗺𝗲𝗱𝗶𝗮𝘁𝗲 𝗝𝗼𝗶𝗻𝗲𝗿𝘀 𝗢𝗻𝗹𝘆 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Design, develop, and maintain SQL database solutions for business applications • Write complex queries, stored procedures, triggers, and views for data processing • Optimize SQL queries and ensure high performance and scalability of databases • Work with developers, analysts, and stakeholders to support application development and reporting needs • Ensure database security, integrity, and compliance with best practices • Perform troubleshooting, debugging, and root cause analysis of database issues • Collaborate on database migration, backup, and recovery strategies • Create and maintain technical documentation for database systems 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: • 3–5 years of proven experience as an SQL Developer or Database Developer • Strong command over Oracle / PostgreSQL / MySQL • Proficiency in writing and optimizing complex SQL queries • Knowledge of indexing, query plans, and performance tuning techniques • Experience with data modeling, schema design, and normalization concepts • Familiarity with ETL processes and reporting tools (SSRS, Power BI, Superset etc.) • Good understanding of database security, roles, and permissions • Hands-on experience with backup, recovery, and disaster recovery planning • Strong problem-solving and analytical skills with attention to detail • Ability to work collaboratively in a fast-paced team environment Immediate joining preferred.
Posted 1 day ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute to key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact for the project - Manage the team and ensure successful project delivery - Collaborate with multiple teams to make key decisions - Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components - Strong understanding of statistical analysis and machine learning algorithms - Experience with data visualization tools such as Tableau or Power BI - Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information: - The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components - This position is based at our Hyderabad office - A 15 years full-time education is required
Posted 1 day ago
4.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
The Database Administrator (DBA) will manage and optimize databases for Project Quasar’s RAN Cutover, ensuring reliable storage and retrieval of data during OSS system migrations. This role supports data integrity and performance for market-by-market cutovers. Responsibilities • Manage and optimize databases for OSS data migration. • Ensure data integrity and performance during cutover processes. • Implement database backups, recovery, and security measures. • Collaborate with data engineers to support ETL pipelines. • Monitor and tune database performance. • Document database configurations and processes. Qualifications • Bachelor’s degree in Computer Science, IT, or a related field. • 4+ years of experience as a Database Administrator. • Expertise in database systems (e.g., SQL Server, Oracle, Snowflake). • Experience with ETL processes and data migrations. • Strong problem-solving skills. • Must be located in India and eligible to work. Preferred Skills • Experience in telecommunications or OSS systems. • Knowledge of Snowflake or Databricks. • Familiarity with cloud-based databases. • Certifications in database administration (e.g., Oracle DBA, Microsoft SQL Server).
Posted 1 day ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Strong hands on developer / devops for Credit Grading Hive in PE. This is for a #1 priority for the FFG program and a strong engineering talent is required to drive the rebuild of CreditMate legacy platform. The skillset requires is to complete overhaul and develop an inhouse solution in latest technology stack The person will be part of the team developing new CreditMate aligned with CC wide Unified UI / UX strategy. Key Responsibilities Strategy Advice future technology capabilities and architecture design considering business objectives, technology strategy, trends and regulatory requirements Awareness and understanding of the Group’s business strategy and model appropriate to the role. Business Awareness and understanding of the wider business, economic and market environment in which the Group operates. Understand and Recommend business flows and translate them to API Ecosyste Processes Responsible for executing and supervising microservices development to facilitate business capabilities and orchestrate to achieve business outcome People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Risk Management The ability to interpret the Portfolio Key Risks, identify key issues based on this information and put in place appropriate controls and measure Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders Product Owners, Hive Leads, Client Coverage Tech and Biz Stakeholders Qualifications Education: Computer Science It Btech Certifications: Java, Kubernetes, Languages: Java, Quarkus, Spring, Sql, Python Skills And Experience Participates in development of multiple or large software products and estimates and monitors development costs based on functional and technical requirements. Delivery Experience as Tech Project manager and analysis skills Contrasts advantages and drawbacks of different development languages and tools. Expertise in RDBMS solutions (Oracle, PostgreSQL) & NoSQL offerings (Cassandra, MongoDB, etc) Experience in distributed technologies e.g. Kafka, Apache MQ, RabbitMQ etc. will be added advantage Strong knowledge in application integration using Web Service (SOAP/REST/GRPC) or Messaging using JMS. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Should have overall tech experience of 10+ years. Expert in Control-M development and admin console. Hands on experience in PL/SQL and Unix Good knowledge in DevSecOps process and Jenkins configurations and Rundeck development and one touch deployment. Experience in various DevOps controls and its implementation. Experience in analytical, design, programming, troubleshooting and problem-solving abilities Experience in providing status updates to stakeholders and senior management. Hands-on experience in leading a team Strategy The resource should have good knowledge experience in managing a development team and exposure to DevOps and engineering activities. Business A resource should have predominant banking experience. He should have worked closely with the business providing quality deliverables Processes Resource should follow the SCB processes. Risk Management The resource should be able to manage risk and should be able to provide plans/ideas for mitigation Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Liquidity business users. Other Responsibilities Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills And Experience DevSecOps Oracle Unix Control M About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Strategy Contribute to overall WRB Operations leadership requirements Engage key stakeholders and support functions for strategic transformation and governance responsibilities Business Enable and encourage continuous improvement initiatives for delivering end to end superior client experience and value proposition for both client and bank Client obsession and Identify strategic opportunities for transformation of service standards Support and lead change initiatives and provide feedback for change proposals Deliver sustainable cost saves and service levels on par with or superior to competition Processes Delivery against agreed service standards (TAT, Accuracy, Referrals) including all financial settlements to all external entities Handle transaction posting in line with DoA issued to self Inputs to Service management through forums like JSR / SRMs discussing service trends, key business strategies and actions required to be taken Ensure accounting accuracy, recon, across client life cycle of Liability Operations Deepen e2e digital capabilities from Multi touch to single touch to zero touch processing Meet Liability compliance requirements as applicable to local service delivery from GBS To exercise complete discretion in decisions on the responsibilities vested and other tasks assigned. To always perform while balancing risk with innovation. Incorporate own creativity and innovation into the assignments and develop the work product further. Work independently on the strategic goals and attain operational implementation of the same by using own discretion and innovation. Degree of care and caution to be exercised throughout the performance at work, specifically on account of the nature of work. Key Responsibilities People & Talent Enabling a conducive environment for people including effective engagement Client Centric Able to create impact directly or indirectly through professional behaviour and appearance. Understands that the action he/ she does has an impact on the customer directly or indirectly and be responsible/accountable for the actions undertaken. Understands basic customer service requirements and relates error free processing to customer service Responds promptly in an efficient and accurate manner as per the required TAT Communication. Data Analytics Able to analyse the process to understand the dimensions of the job Co-relate all the inputs, analysis and summarize the findings. Able to analyse the trends and patterns vis-à-vis the duties and responsibilities entrusted. Always on the lookout to improve the processes and policies of data analytics Strategy Formulation & Implementation Understands the strategies and priorities of the organization Able to execute actions that will contribute towards achieving business strategies Generating action plans for strategy implementation Ensure compliance with relevant laws, regulations, and internal policies. Autonomy to take decisions specific to the duties and responsibilities entrusted for improvement in the assignments to be performed. Skills And Experience Risk Management Ensuring adherence to all Group Policies and Procedures and adequate training to staff to ensure compliance at all times Proactive identification, preventive controls and mitigation of key process / operational risks Strong detective controls and continuous learning and fixing from risk incidents Ensuring timely reporting of risk items as per the Group Risk Management Framework Drive robust risk culture and initiatives across the unit resulting in minimal or zero risk incidents and zero regulatory breaches or overdue of agreed actions. Support business continuity strategies and participate in testing at regular intervals as per standards agreed with country stake holders Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Global Head Liabilities Operations Global Head ,Liabilities OB & Servicing Teams WRB Country Onboarding and Servicing & Transacting heads and Region heads Peer Unit Heads in GBS India, Malaysia and China Support Function leads (HR/Finance/Tech/Training/Operational Risk) in GBS India Qualifications Should have Accounting knowledge and related work experience Should have Banking Product knowledge on Liability and Lending Products like CASA, Deposits, CC, Loans, etc Competencies Action Oriented Customer Focus Gives Clarity & Guidance Develops Talent Nimble Learning Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Should have overall tech experience of 10+ years. Expert in ETL tool Datastage 11x & above. Hands on experience in PL/SQL and Unix Good knowledge in DevSecOps process ,Jenkins configurations and Rundeck development and one touch deployment. Experience in various DevOps controls and its implementation. Experience in analytical, design, programming, troubleshooting and problem-solving abilities Experience in providing status updates to stakeholders and senior management. Hands-on experience in leading a team Strategy The resource should have good knowledge experience in managing a development team and exposure to DevOps and engineering activities. Business A resource should have predominant banking experience. He should have worked closely with the business providing quality deliverables Processes Resource should follow the SCB processes. Risk Management The resource should be able to manage risk and should be able to provide plans/ideas for mitigation Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Liquidity business users. Other Responsibilities Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills And Experience Datastage DevSecOps Oracle Unix Control M SS Qualifications Bachelor's degree in computer engineering or equivalent Certification in Datastage/ETL Tools (Good to have) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Test Manager role in core banking Understand User Story, design functional test scenarios/ test cases and test execution through manual & automation scripts Experience in Interface Testing involving uploads, downloads, reports, batch runs etc Experience in coordination with Interface teams and stakeholders Atleast 7-10 yrs experience in testing preferably in Banking Domain Working experience in Agile Testing Good in testing concepts like Requirement Traceability Matrix (RTM), Testing Techniques/Approaches etc Good knowledge in Java language & Selennium Knowledge on latest technologies like BDD framework and show flexibility towards learning for multi skilling within scrum team Experience in developing automation scripts through Java framework Able to automate test cases through tools like Selenium, API & EDMi services automation framework proposed by the Bank Able to lean and move towards full stack developer role Key Responsibilities Strategy Awareness and Understanding of Business Strategy and Model Business Banking Processes Agile Methodology People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to review team structure/capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback Governance As per SCB proecess Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills And Experience Testing – Selenium API Agile Process Qualifications B.E / B.Tech/MCA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
5.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Ensuring high quality customer service, ensuring internal and external compliance on all branch transactions, handling difficult customer situations and leading the overall service agenda for the branch. Responsibilities Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank Manage attrition of the base Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, Know Your Customer & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management as an employee, you are responsible for working with the Bank to ensure a safe and healthy workplace for all. As part of the Health and Safety guidelines you should Key Responsibilities Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents; and Bring to the attention of the management any hazard in the workplaceRegulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Motivating and guiding a team of front-office staff in order to achieve and exceed sales and service targets for the branch. Skills And Experience Good in Systems/ Microsoft Office At least 5-6 years of overall experience Banking knowledge Leadership skills Strong Communication Skills Customer Orientation Sales Focus Qualifications Graduate/ Post Graduate Customer Orientation Anywhere between 1 - 4 years of overall experience Banking knowledge Understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Strategy To manage the operations of the Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level. To manage daily operations to achieve service quality by meeting / exceeding service standards and achieving zero defect for Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) To discharge operational duties of the Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM), as instructed by the Manager of the Unit/ Head of Department and ensure that the established service standards are met Direct staff responsibilities as per current Organization Chart in Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) Key Responsibilities Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times. Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality. Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money – laundering regulations and guidelines. Embed the Group’s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Other Responsibilities Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgment. Leading the Cash Management Operations to achieve quality service by meeting the prescribed objectives and goals. Assist the Manager in overseeing the daily operations of the Payment team and contribute towards meeting the team’s objectives. Manage staff individual performance, against set objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates. Primarily process within the TAT agreed with CPC in the SLA and also other functions as requested by the Manager/ Head of Department. Ensure that the set productivity targets (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility). Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/ Group. Verify transactions processed by Service Lead, Senior Global Operations Officer and Global Operations Officer and authorize those that fall within own-delegated release authority. Checking of and/or approving customer payment order against Payment system. Establish and maintain close working relationship with appropriate persons in the Spoke countries, Group offices and within the Company itself to facilitate an open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner. Be guided accordingly and aware of the roles and responsibilities for anti-money laundering prevention and sanctions related checking (i.e. Understanding the policy, reporting procedure and escalation procedure) Ensure due care and diligence is exercised on day to day operational matters relating to anti-money laundering and Sanctions related checking, by acquiring relevant knowledge and training and provide support to superiors and subordinates. Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, CMS Policies, and reconciliation of outstanding items, scanning, SCSTAR and end-of-day reports. Ensure that control and security policies / procedures governing all processes in the department are in place, implemented and reviewed (as and when necessary) and to ensure that these policies / procedure not only continue to be relevant and effective in mitigating risk, but also supports the need for high operational efficiency and excellent customer service Ensure that all staff of the department continues to be equipped and developed with the necessary knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently and accurately. Facilitate the building of a performance-driven organization by setting SMART objectives, constantly reviewing the dept’s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department. Contribute towards the future strategic direction and process innovation of Payment by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. Any ad-hoc roles changes will require Head of Department or Manager’s approval before assuming new role temporarily or permanently in line with segregation of duties. Key Measurables Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries. Meeting productivity standards in terms of processing efficiency and accuracy of output. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching the Cash Management Operation team members to achieve the desired level of productivity and competency. To ensure team members adhere closely to their Learning & Development plans, in achieving a fully competent, engaged and results driven team. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Manage operational risk appropriately to avoid any operational and/or reputational losses to the Company / Group Skills And Experience CERS Global Investigation Payment About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary To manage the operations divisions of Cash GBSs, ensuring consistent delivery of high-quality services to customers through effective management of daily operations, people and resources, meeting objectives set by the Group using available resources allocated while maintaining operational risk at an acceptable level. Responsible for implementation and adherence of the Group’s policies, procedure, service standards, performance measurements, staffing and operating expenses which support Cash Services units operating within the GBSs. Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues. Ensure that the business manage / supported meets its obligations on the prevention of money laundering and business contingency under the Group Policy & Standard, and under local laws and regulations. Overseeing the Business Continuity Plan [BCP] for Cash GBSs which includes recovery strategies, recovery resources and development of plans. Key Responsibilities Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times. Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. Responsibilities People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality. Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money – laundering regulations and guidelines. Embed the Group’s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture. Other Responsibilities To assist the manager in ensuring consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes/ judgment. Assisting the manager in leading the Cash Management Operations to achieve quality service by meeting the prescribed objectives and goals. Assist the Manager in overseeing the daily operations of the Payment team and contribute towards meeting the team’s objectives. Manage staff individual performance, against set objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates. Primarily process within the TAT agreed with CPC in the SLA and also other functions as requested by the Manager/ Head of Department. Ensure that the set productivity targets (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility). Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/ Group. Verify transactions processed by Service Lead, Senior Global Operations Officer and Global Operations Officer and authorize those that fall within own-delegated release authority. Checking of and/or approving customer payment order against Payment system. Establish and maintain close working relationship with appropriate persons in the Spoke countries, Group offices and within the Company itself to facilitate an open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner. Be guided accordingly and aware of the roles and responsibilities for anti-money laundering prevention and sanctions related checking (i.e. Understanding the policy, reporting procedure and escalation procedure) Other Responsibilities Ensure due care and diligence is exercised on day to day operational matters relating to anti-money laundering and Sanctions related checking, by acquiring relevant knowledge and training and provide support to superiors and subordinates. Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, CMS Policies, and reconciliation of outstanding items, scanning, SCSTAR and end-of-day reports. Ensure that control and security policies / procedures governing all processes in the department are in place, implemented and reviewed (as and when necessary) and to ensure that these policies / procedure not only continue to be relevant and effective in mitigating risk, but also supports the need for high operational efficiency and excellent customer service Ensure that all staff of the department continues to be equipped and developed with the necessary knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their roles and responsibilities effectively, efficiently and accurately. Facilitate the building of a performance-driven organization by setting SMART objectives, constantly reviewing the dept’s and individual performance against these objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives. Responsible for succession planning for key positions, managing the attrition of employees and ensuring that a plan is developed and executed for high potential individuals in the department. Contribute towards the future strategic direction and process innovation of Payment by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. Any ad-hoc roles changes will require Head of Department or Manager’s approval before assuming new role temporarily or permanently in line with segregation of duties. Key Measurables Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries. Meeting productivity standards in terms of processing efficiency and accuracy of output. Contribute in managing operating cost and headcount numbers as per allocated budget. Contribute in operational risk management to avoid any operational and/or reputational losses to the Company/ Group. Good understanding of the Team’s risk profile with consistent review of indicators, processes and procedures in identifying risks, implementation of risk mitigating actions and tools, and prompt escalation of risk issues with effective actions to address risk. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Developing team members to achieve the desired level of productivity and competency. To ensure team members adhere closely to their Learning & Development plans, in achieving a fully competent, engaged and results driven team Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English Role Specific Technical Competencies Manage Conduct Manage Risk Manage People Business Facilitation Manage Change Management of Frontline Risk Business Governance & Support Strategy & Business Model Service Delivery & Operations About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
2.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Qualifications Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 day ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France