406 Insurance Operations Jobs - Page 16

Role & responsibilities Back office Executive Preferred candidate profile Graduate candidate Experienced in Insurance Claim and Policy. Only Male Candidate preferred Stays nearby Turbhe Willing to work in Late shift up to 11pm. Working 6 days in a week.

Experience Required: 0 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 8888850831 8888850832 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English - Intermediate What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataYou will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Ability to manage multiple stakeholders,Ability to perform under pressure,Agility for quick learning,Collaboration and interpersonal skills,Commitment to qualityAbility to manage multiple stakeholders,Ability to perform under pressure,Agility for quick learning,Collaboration and interpersonal skills,Commitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations Senior Analyst Qualifications: BCom/MCom Years of Experience: 5 to 8 years Language - Ability: English - Advanced What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsIn this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language) What are we looking for? Financial Planning and Analysis (FP&A) Budgeting and Forecasting Management Reporting Team Management Client Communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataYou will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for? Agility for quick learning Ability to work well in a team Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Handle day-to-day branch functioning as per standard operating procedures: Support in clearing the proposal pendency in collaboration with Sales. Manage premium collection, Deposition, reporting, reconciliation and refund lifecycle journey Manage walk-in customers & distributors with new product enquiry, policy servicing requests, Claim requests Implement process controls to avoid any kind of regulatory, reputational or financial breaches Ensure Compliance with statutory & regulatory requirements Manage administrative expenses of the branch and maintain proper financial records Drive adoption of Digital platforms: Customer App/Portal for self-service Distributor portal/App for customer servicing Revenue: Contribute to business by exploring cross-selling opportunities, lead generation & conversion. Focus on Renewal Collection Distributor Onboarding & Service Trainings Support to Prospective Agent and help navigate smooth onboarding process. Handling distributor queries & escalations. You could be the right candidate if you Have a bachelor s degree from a recognized institute Have basic in understanding financial services industry, with good understanding on branch insurance operations/service Have knowledge and experience in managing insurance operations Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Take help from others when stuck and encourage others when there are setbacks Have upto 3yrs domain experience in any of these sectors: health, life, general insurance, Banking/NBFCs. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Role: Service Support Manager SSDM/SDM Operations 13+yrs of experience in Operations. Should have 5+yrs of experience in Insurance operations (except Life insurance), preferred P&C. Team handling experience is mandatory. Should have 7+yrs of experience in Team handling. Open positions: 2 Location: Bangalore. SDM -Operations (Mumbai) Should have 5+yrs of experience in US healthcare insurance. Team handling is not mandatory. This will be a IC role. Open positions:1 Location : Mumbai Position Summary: The Service Support Manager plays a crucial role in developing and maintaining strong relationships between branch and service teams to better serve our customers, manage marketing strategies, and ensure timely delivery of services. The ideal candidate will possess a solid background in US health insurance, exceptional analytical skills, and the ability to communicate effectively with various stakeholders. Key responsibilities include: Relationship Management: Build and nurture strong relationships between branch and GCoE service teams to deliver on client needs and expectations. Industry Awareness: Stay updated on industry trends and best practices in service support to continuously enhance processes and procedures. Product Knowledge: Understand various health insurance plans, coverage options, and regulations to effectively advise clients and ensure compliance with industry standards. Organizational Skills: Manage multiple client accounts and deadlines, utilizing strong organizational and time management skills to ensure efficient task completion. Ethical Standards: Uphold high ethical standards and maintain professionalism in all interactions with clients, colleagues, and insurance carriers to build trust and credibility. This role requires a proactive approach to problem-solving, keen attention to detail, and a commitment to excellence in execution. Primary Responsibilities: This position is essential for driving excellence in service support and fostering a collaborative work environment. Primary Point of Contact: Serve as the main liaison for the branch (US onshore) and GCoE teams, anticipating needs and proactively delivering excellent client service. Client Renewal Management: Oversee the entire renewal cycle including all applicable policies or lines of coverage, ensuring a seamless client experience from implementation to completion of renewal. US Health Insurance Expertise: Lead comprehensive renewal activities and ensure alignment with best practices, leveraging in-depth knowledge of US Health Insurance regulatory standards, guidelines, policies, and procedures. Regulatory Compliance: Ensure strict adherence to US Health Insurance regulations across all activities. Relationship Management: Foster strong relationships with onshore branch staff to enhance customer experience and collaboration. Internal Coordination: Work effectively with internal operations teams to ensure timely completion of renewal activities, optimizing workflows and service delivery. Query Resolution: Address queries efficiently to minimize rework and enhance operational efficiency. Risk and Issue Management: Identify and address risks and issues proactively, employing strategic problem-solving skills to drive successful project completion. Time Management: Demonstrate exceptional organizational skills, managing multiple tasks independently and efficiently. Additional Responsibilities: Initiative and Effective Communication: Exhibit initiative and possess exceptional presentation, writing, and communication skills to clearly and persuasively convey ideas and information to diverse audiences. Proactive Problem-Solving: Demonstrate self-reliance and a proactive approach, taking ownership of challenges and employing creative problem-solving skills to develop effective solutions. Industry Experience: Leverage experience with US health insurance carriers such as Aetna, SunLife, Symetra, Voya, Optum, Blue Cross Blue Shield, Delta Dental, or MetLife to navigate industry standards effectively. Renewal Documentation Expertise: Learn and manage the completion of renewal documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Skills and Competencies: Previous experience in the US health insurance industry. Strong financial acumen with a background in analysis or underwriting. Proficient in Excel, including advanced skills in pivot tables, VLOOKUPs, and formulas for census reviews. Excellent critical thinking skills and problem-solving abilities. Outstanding written and verbal communication skills in English. Ownership and Accountability Licenses/Certificates: US Health Insurance Domain certification will be added advantage Ex- ACSRL Work Experience: 1. Graduate with 5 years of experience in an Health Insurance domain (Employee Benefits) 2. Health Insurance certification 3. Transition/onboarding of service 4. SPOC - Single Point of Contact role for operations 5. Onshore travel experience good to have 6. Valid U.S. Visa good to have

Job Title: Senior Manager Underwriting Location: Mumbai Experience Required: 6 – 8 Years Function: Operations / Underwriting Qualification: Graduate (Postgraduate preferred) Role Summary We are seeking an experienced underwriting professional to lead and manage the distribution function within the underwriting department. The role demands strong expertise in risk assessment, turnaround time (TAT) adherence, sales support, complaint resolution, and cross-functional collaboration to ensure high-quality underwriting service delivery. Key Responsibilities Underwriting Leadership : Oversee end-to-end underwriting for new business and policy revival cases, ensuring accuracy, risk management, and timely decision-making. TAT & Quality Control : Monitor and enforce turnaround time and quality metrics for underwriting cases in alignment with service level agreements (SLAs). Productivity & KPIs : Drive performance for self and team against defined productivity and quality KPIs. Process Management : Contribute to process improvements, automation initiatives, and efficiency gains through system enhancements (e.g., Life Asia). Complaint & Query Resolution : Address and resolve complaints from internal stakeholders (e.g., sales teams) and external partners (e.g., banks, distribution partners) proactively. Sales Support : Manage underwriting query inboxes to support sales queries and ensure effective communication with distribution teams. System Implementation & Testing : Participate in UAT, BRS review, and other system enhancement activities related to underwriting platforms. Team Training & Development : Provide coaching, mentoring, and knowledge transfer to team members, enabling skill development and adherence to underwriting standards. Data Analysis & Reporting : Leverage data to identify trends, support decision-making, and drive operational efficiency. Collaboration : Coordinate with branch operations and sales teams to ensure seamless execution of underwriting and service processes. Preferred Skills & Competencies Strong leadership and team management experience. In-depth knowledge of life insurance underwriting processes and risk assessment. Familiarity with underwriting platforms, particularly Life Asia . Proficient in data management , reporting, and root cause analysis. Experience in sales collaboration , service delivery, and stakeholder management. Exposure to project management and automation initiatives . Excellent communication and interpersonal skills . Ability to handle complaints and queries with professionalism and responsiveness. Process-driven with attention to detail and quality.

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge such as using VLOOKUP and running pivots Good problem-solving skills Good presentation skills Should have change advocacy to improve existing processes and approach to drive solution. Key Responsibilities: Understand end-to-end insurance business Analyse and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations of accounts Support the team by processing various tasks in the policy life cycle Operate process and ensure complete adherence to defined Service Level Agreements e.g. Productivity, Turn-around-time, Accuracy Timely maintenance of the various work trackers mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Regards Dipika Sharma 9623462146 7391077623 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Experience required for Property and Causality Insurance, Underwriting, Claims 6 months - 2 yrs : 4.5 lpa 2yr- 5ys : 5.5 lpa 5yrs-6yrs : 6.5 lpa Graduates Gurgaon General Shifts Call/Whats app - 9999309521 shwetaa.imaginatots@gmail.com Required Candidate profile Good Communication skills Notice period - 0-30 days Virtual /F2F Interview Next Week

Understand the insurance terms and condition Understand the Underwriting of policy Understand the different insurance risk and policy ,Assets insurance , Liability policy Employee related policy and other product of insurance Handling insurance claim Required Candidate profile Good in communication with Different Insurance company and different Insurance brokers . Preferable work in Manufacturing company or EPC company Engg Back ground and Insurance degree MBA or equivalent

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : SSM Qualification : Any Graduate or Above Relevant Experience : 3 to 10 Years Must Have Skills : 1.US Insurance 2.Property and casualty insurance 3..Commercial Insurance Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 3.Takes initiative to find solutions and works effectively as a member of the team 4.Develops and implements procedures to meet quality, quantity, and timeliness standards. 5.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 6.Coaches less-experienced staff in learning procedures and insurance knowledge. 7.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Skills and Competencies 8.Problem solving skills: Investigative, analytical, detail-oriented nature 9.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service. 10.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working 11.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Location : Bangalore (Walkin : Hyderabad) Notice period : 15 to 60 days Shift Timing : Night Shift Mode of Interview : Walkin (Hyderabad) Mode of Work : Hybrid -- -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432488| deekshitha@blackwhite.in | www.blackwhite.in ****************************** Please refer your Friends*********************************

Assists with report preparation initiatives to for various internal colleagues and data entry and oversight for internal databases and reference areas. Works to contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Supports team members by ensuring the timely and accurate production and tracking of invoices and pricing estimates and ensuing documentation. Collaborates with colleagues to field basic transactional or operational requests and gain insight regarding the reception of existing processes and transactional channels. Provides support for risk management identification processes and procedures. Supports senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance. Handles basic procedural or operations related Insurance claims inquiries to maximize product and function value. Ensures quality delivery of services and full compliance with quality and operational standards. Possesses a basic understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Ready to work in 6:30 PM to 3:30 AM Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance While the above are basic requirements mentioned, the role may not be limited to only these listed What you need to have: 3-8 years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Location - Navi Mumbai, Turbhe Graduation Mandatory 0-5 years of exp in BFSI - Operations Freshers can also apply

In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include Candidate should have min 6months – 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences- Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Ensuring accurate and timely completion of transactions to meet or exceed client SLAs. Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Review remittance and action the claim for solution towards payment. Resolve unpaid and denied claims as per client SOP’s. Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials. Maintaining patient confidentiality. Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Job Segment Quality Assurance, Technology

Direct Walkin interview opportunity TCS Mumbai on Saturday, 10th May, 2025 Note: Candidates with relevant experience in International Insurance - Life and Annuities domain can directly attend Walk-in interview. Please go through Norms and Eligibility criteria. Job Role: Process Associate / Senior Process Associate Process: International Insurance - L&A Walk in Drive Date: Saturday, 10th May, 2025 Location: Tata Consultancy Services, 1st Floor, TRIL Infinity IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad (East), Maharashtra - 400097 Timing: 09:00 AM 12:00 PM Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV. Job Requirement: Excellent communication skills Candidates should have relevant experience in International Insurance - L&A domain Candidates having experience in superannuation, retirement, pension skills will be preferred Minimum 15 years of regular, full-time education (10+2+3) Must have all educational & employment documents Mode of salary credit should have been from bank from all the previous employers (No cash in hand) Ability to work in any shifts PFB the norms to be followed during the Interview process. We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two/four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". *** Kindly share this information with your friends and bring them along with you ****

Role & responsibilities Evaluate risk profiles for EB products (Group Health, Group Life, GPA) and Non-EB products (Fire, Marine, Engineering, Liability, etc.). Customize pricing structures based on the clients risk profile, coverage requirements, and claims experience. Monitor and manage a portfolio of EB and Non-EB policies for profitability, loss ratios, and renewals. Proficiency in Excel, underwriting tools, and insurance systems.

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Motor Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either P&C Insurance or Health Insurance but Motor Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Motor Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

Description External Job Description

Role & responsibilities Process claims in line with required service standard and in accordance with delegated authority. Collate information from correct sources to assess ensuring accurate and fair assessment of all claims. Challenge any anomalies including declining all invalid claims. Communicate effectively with customers, representatives and veterinary practices to manage expectations throughout the claims process. Pro-actively managing caseloads. Manage multi-channel correspondence across emails, post and telephone calls. Effectively manage claim cost. Organize, record and distribute incoming correspondence through multiple channels efficiently. Update and maintain policy records accurately Liaise with both internal and external customers via telephone and email. Maintain an appropriate level of knowledge regarding products, procedures, service, system and frameworks. Any other tasks deemed appropriate by the Line Manager. Requirements: Willingness to learn the intricacies of Claims. Excellent verbal and written communication skills. The ability to prioritise workloads and meet deadlines. Attention to detail. To be pro-active and self-motivated. Experience in handling of insurance claims. Excellent attention to detail. Strong written and verbal communication skills. Ability to build and maintain positive relationships with all customers, colleagues and members of management. A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service. To be Pro-active and self-motivated

GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT / SALES COORDINATOR!!! Location: Mumbai ( Andheri / Borivali) , Delhi , Noida Insurance Products to be handled - Life , Health , Motor, Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2.Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arranges appointments with clients and sales team 8. Acknowledges customers by responding to emails, texts, and phone calls 9. Deals with any customer complaints and resolves the issue as necessary 10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents 11. Need to Co-ordinate with all the existing POS , support them with illustration/quotations/logins/issuance , etc Key Skills Required: Policy Issuance Coordination and Communication Quotation Preparation Preferred: Immediate joiners. If you have a strong background in insurance and are ready to take on this pivotal role, wed love to hear from you! Apply today by: Emailing your resume to hr1@probusinsurance.comContacting us at +91 9892529780