Insurance Coordinator

As an Insurance Coordinator at our company, your main objective is to ensure seamless and hassle-free insurance transactions that lead to customer delight and profitable business growth. - Understanding customer needs and guiding them in case of accident claims or insurance requirements. - Providing detailed explanations to customers regarding the documents required for accident claim processing. - Checking accident claim forms and documents upon receipt. - Timely submission of accident claim forms to insurance companies. - Coordinating insurance surveys. - Following up with insurance companies to obtain necessary accident estimate approvals. - Communicating any queries raised by insurance companies to customers regarding accident claims. - Comparing targets and actual performance of insurance companies for service and parts strategy. - Exchanging potential customer data with F & I Managers. - Acquiring new insurance companies and customers. - Conducting public relations and negotiating prices, conditions, and contractual agreements with insurance companies under the guidance of Mercedes-Benz India. - Providing functional support to service advisors. - Assisting with workshop vehicle survey and repair. - Reconciling accounts of books of accounts. - Working closely with the finance & insurance manager on insurance renewals, conversions, and escalations. Qualifications Required: - Diploma or degree in mechanical or automobile engineering, preferably with an MBA. - At least 5 years of professional experience in administration, handling insurance companies, and knowledge of regulations and laws related to the insurance industry. - Automotive background with dealer body shop experience would be an added advantage. Specific knowledge and skills required for this position include: - Proficiency in Windows. - Strong business communication skills. - Analytical abilities. - Leadership qualities. In addition to a competitive salary, the benefits package for this position includes statutory benefits, incentives, and an accidental policy.,