Inside Sales Executive

Job Description

Role & responsibilities : We are seeking a proactive and detail-oriented Inside Sales Executive to support both pre-sales and post-sales activities. The ideal candidate will act as a vital link between the customer, the sales team, and internal departments, ensuring smooth coordination, timely follow-ups, accurate documentation, and exceptional customer service for industrial equipment solutions. Pre-Sales Support Generating leads and concrete enquiries. Respond to inquiries from potential customers via email, phone, or online platforms. Qualify leads and maintain an accurate lead tracking system (CRM). Prepare technical and commercial proposals in coordination with the technical and engineering teams as well as German Principals. Schedule product demos, presentations, and coordinate with field sales engineers. Maintain and update product knowledge, documentation, and catalogues. Prepare and share customer-specific presentations, product comparisons, and compliance checklists. Post-Sales Support 1. Working closely with the Indian regional sales teams to understand the customers spare parts requirements and applications, and collecting the data. Coordinate with internal departments (production, logistics, service) to ensure on-time delivery and installation. 2. Preparation of Spare Parts proposals in terms of technical and economic aspects 3. preparing weekly, Monthly and quarterly report on Spare Parts Business development and trend analysis. 4. Opportunities to work with our colleagues in Germany head office for the confirmation and refinement of the proposals 5. To understand the complete process flow of each of the application fields we operate in so as to provide advice and consultancy to the customers on upstream and downstream processes when required 6. May be required to attend meetings with the customers together with the regional sales team members Preferred candidate profile : Strong verbal and written communication skills as well as basic sales Process Knowledge. Good understanding of sales processes and industrial B2B sales cycles. Excellent coordination, follow-up, and organizational skills. Ability to read technical specifications and interpret product features. Proficiency in MS Office (Word, Excel, PowerPoint), CRM tools, and ERP systems. Customer-focused mindset with a positive attitude and problem-solving approach.