Inside Sales Coordinator

Company Description PANNEST takes pride in fostering close customer relationships and maintaining transparency in business transactions. We are dedicated to providing safe, secure, and swift delivery services under our distribution domain, specializing in part load (Express & Conventional transport) and Full Truckload (FTL) services. Our focus on customized solutions helps bridge the gap between requirements and services, ensuring superior customer satisfaction. With proven capabilities in transportation solutions and cargo management, complemented by our extensive network, IT proficiency, and personalized customer services, we provide significant value in today's competitive business environment. Role Description This is a full-time on-site role for an Inside Sales Coordinator located in Mumbai. The Inside Sales Coordinator will be responsible for managing customer interactions, processing orders, and ensuring customer satisfaction. Day-to-day tasks include handling customer inquiries, maintaining customer accounts, coordinating with the sales team, processing and tracking orders, and providing exceptional customer service. Additionally, the role requires effective communication and coordination with various departments to ensure smooth operations. Qualifications Experience in Inside Sales and Order Processing Strong Customer Service and Customer Satisfaction skills Excellent Communication skills Ability to handle multiple tasks and work in a fast-paced environment Experience in transportation or logistics industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Show more Show less