Inside Sales & Business Development Expert (eCommerce & Logistics)

Inside Sales & Business Development Expert (eCommerce & Logistics)

Location: Hyderabad (Work from Office)

Experience: 3+ years in the relevant industry

Job Type: Full-time

Department: Sales & Business Development

About ISNAP

ISNAP is a leading tech-enabled business solutions company helping brands scale their eCommerce, digital marketing, and logistics operations.

We specialize in:

✔ Marketplace Business Development (Amazon, Flipkart, Quick Commerce, etc.)

✔ Digital Marketing (SEO, Performance Ads, Social Media)

✔ 3PL & Last-Mile Logistics (Pan-India fulfillment)

✔ eStore Development (Shopify, WooCommerce, Custom Solutions)

We’re looking for a dynamic Inside Sales & Business Development Specialist to drive client acquisition and revenue growth across our service verticals. You will generate qualified leads, pitch solutions, close deals, and build long-term relationships with clients in the eCommerce and logistics ecosystem.

Key Responsibilities

Sales & Business Development

• Generate & qualify leads via cold calling, email campaigns, and LinkedIn outreach
• Conduct consultative sales presentations to understand client requirements
• Effectively pitch ISNAP’s services (eCommerce, Digital Marketing, Logistics)
• Negotiate & close deals to achieve monthly/quarterly revenue targets

Client Relationship Management

• Onboard new clients and coordinate a smooth handover to the operations team
• Build long-term relationships with regular account reviews and upsell initiatives
• Identify cross-selling opportunities across service lines

Market Intelligence

• Stay updated with industry trends in eCommerce, logistics & marketing
• Provide structured feedback to enhance service offerings and client value

Key Performance Indicators (KPIs)

Sales Targets

• Monthly revenue closure target (to be defined internally)
• Quarterly new client acquisition

Lead Generation & Conversion

• Minimum outreach target (leads per week)
• Lead-to-client conversion ratio: >20-25%

Client Engagement

• Onboarding satisfaction (CSAT ≥ 90%)
• Repeat/renewal rate of existing accounts: ≥ 70%

Activity Metrics

• No. of client meetings/demos
• Timely and accurate CRM updates: 100% compliance

Key Performance Areas (KPAs)

Revenue Growth & Client Acquisition

• Drive new customer acquisition across the eCommerce & logistics verticals
• Achieve quarterly and annual revenue plans

Consultative Sales & Value Delivery

• Build solution-oriented pitches to match client needs
• Ensure high-quality proposals that demonstrate ROI

Client Relationship Management & Retention

• Maintain long-term client partnerships
• Regular reviews to identify upsell and cross-sell opportunities

Market Research & Feedback Loop

• Monitor competitor moves, pricing trends, and service innovations
• Share insights to refine ISNAP’s solutions and positioning

Skills & Qualifications

Must Have:

✔ 3+ years in B2B sales (eCommerce / Logistics / Digital Marketing)

✔ Proven record of achieving/exceeding sales targets

✔ Strong communication, pitch, and negotiation skills

✔ Familiarity with CRM (HubSpot/Salesforce) & MS Office

Good to Have:

✔ Marketplace platform knowledge (Amazon, Flipkart, etc.)

✔ Understanding of performance marketing metrics (ROAS, CPA, CPC)

Why Join Us?

Salary package + performance incentives

Growth opportunities in a fast-moving digital ecosystem

Work with leading D2C brands & enterprise clients

Exposure to cutting-edge eCommerce & logistics solutions

How to Apply:

Send your updated resume to support@isnap.in

📧 Subject Line: Application for Inside Sales & Business Development Expert