Inside Sales Associate

Your Responsibilities

• Lead Management:
• Efficiently manage and prioritize incoming leads from various channels.
• Initiate timely follow-ups to move leads through the sales pipeline.
• Guide leads through the sales process, addressing inquiries and providing necessary information.
• Product Knowledge:
• Develop a comprehensive understanding of myHQ's offerings.
• Stay updated on industry trends to effectively communicate the benefits of our solutions.
• Sales Process & Client Management:
• Utilise a consultative sales approach to align our solutions with the identified needs of leads.
• Build and maintain strong relationships with leads, ensuring a positive experience.
• Provide ongoing support to leads, addressing inquiries and guiding them through the decision-making process.
• Gather feedback to contribute to the enhancement of our virtual office solutions.
• Reporting and Analysis:
• Maintain accurate records of lead interactions and progression in the CRM.
• Analyse data to optimise the lead nurturing and conversion process.
• Collaboration:
• Work closely with cross-functional teams to align strategies and improve the overall lead management process.
• Participate in team meetings to share insights and contribute to continuous improvement.
  

Qualifications / Experience We Require

• 1-4 years proven work experience in inside sales via lead management and conversion
• Strong verbal and written communication & presentation skills with strong business related knowledge
• Self-motivated with a result driven approach
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Preferably, good knowledge and experience working on a CRM
• Humble, hard working and enthusiasm to make an impact
• Bachelors degree in business, marketing, engineering or any other field is preferred