Inside Sales Associate

Company Description

Parahittech, established in 2006, specializes in customer interactions management software that integrates call, text, email, and social media interactions into a single application. Their flagship product, Galaxy, has managed over 1.2 billion interactions, offering on-premise and cloud-based solutions that seamlessly integrate with CRM, LMS, and other applications. Paragalaxy, the cloud telephony offering, caters to SMEs, startups, and enterprises, providing features like Click-to-call, Virtual Receptionist, Missed Call, Voice and Text Messaging for a seamless customer communication experience.

Role Description

This is a full-time on-site role located in New Delhi for an Inside Sales Associate. The Inside Sales Associate will handle daily tasks such as generating leads, managing customer accounts, ensuring customer satisfaction, and providing exceptional customer service. The role involves actively engaging with potential clients and maintaining relationships with existing customers to drive sales and support business growth.

Qualifications

• Proficiency in Inside Sales and Lead Generation skills
• Strong Customer Service and Customer Satisfaction skills
• Experience in Account Management
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Sales, Marketing, or related field is preferred
• Previous experience in the software or technology industry is a plus