Job
Description
Job Reference # 315647BR Job Type Full Time Your role Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to: Provide projects support for the Red Hat Enterprise Linux and Solaris distributed infrastructure, preferably worked in Storage Migration especially NAS, DC Exit, OS Migration, Unix estate wide remediation projects and BCM/Isolation tests, Power down activities. Provide global production support for the Unix distributed infrastructure while on shift. Address incidents picked up by the monitoring systems alerting on global Unix infrastructure within a timely manner, Resolve problem tickets allocated to team on central management tools (e.g. SNOW), Implement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc) Regular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLA’s. Operational knowledge of key technologies, such as RHEL 6/7/8, Oracle Solaris 10/11, SAN/NAS storage, autofs, NFS, SVM/LVM/VxVM, VCS/Sun Cluster/RHCS, Commvault, Blade technology Your team You will be a member of 24x7 Operational support group supporting Global Unix environment within the bank involving weekends and may be night shifts. The team is responsible to maintain quality, stability of the Unix/Linux environment and supporting business managers in planning IT project requirements. Your expertise University degree with 5+ years' experience in supporting UNIX based distributed computing environment with a large number of systems (2000+), a solid understanding of a UNIX-based operating system, preferable Solaris 10/11 and Red Hat Enterprise Linux 7/8 , Knowledge of Veritas Cluster Volume Manager /concepts and operations , Knowledge of Veritas Cluster server. Basic understanding of the Banking and Finance industries with previous job experience a plus. Exposure to enterprise environment ITIL based processes know-how , Issue Management and effective escalation management , Global User support exposure Familiar with Agile and SRE practices Experience in Automation, TOIL reduction and Observability dashboards using tools like Amelia, Powerbi etc Understanding and working knowledge of Cloud / Virtualization Technologies and cloud concepts, preferably in Azure. Strong OS troubleshooting skills in a distributed computing environment Solid knowledge in NFS, Networking, SAN/NAS technologies. Strong in Infrastructure as code technologies , Puppet /Chef/Ansible. Basic configuration knowledge of Oracle SPARC, IBM blade, Lenovo, Dell and HP servers Can Code in languages like Python, Java Scripting, Shell scripting, following SDLC Usage of tools like Gitlab, Jenkins, Service Now Understanding and working knowledge of authentication and naming services, including NIS, LDAP with Kerberos, Centrify, CyberArk, Power Broker, DNS, NTP, etc Should be able to collaborate globally with the business, vendor consultants, support groups, IT Infrastructure departments and other UBS business units About Us UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.. We have a presence in all major financial centers in more than 50 countries. Join us At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us. Disclaimer / Policy Statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
