Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Hyderabad
>
Infosys BPM
>
Infosys BPM is Hiring For Chat Process Windows Support - Hyderabad

Infosys BPM is Hiring For Chat Process Windows Support - Hyderabad

Infosys BPM

1 - 4 years

0 - 3 Lacs

Hyderabad

Posted:1 week ago| Platform:

Apply

Skills Required

Voice Support Service Desk IT Helpdesk L1 Support International Technical Support IT Support Customer Support IT Service Desk Technical Helpdesk Ticketing Tools Product Support Technical Support Technical Voice Process Microsoft International Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Infosys BPM Ltd., We are hiring for Chat Process - Windows Support in Hyderabad. Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Role: Senior Technical Process Specialist Shift: 24/7Location: Hyderabad (Work from office) Experience: 1 - 4 Years Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft Windows and O365. You'll provide timely and effective solutions, ensuring a positive customer experience. Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support in Chat Process. Must have in hands Experience in troubleshooting queries related with Microsoft Windows and O365. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate If interested, please share your resume with below details to neha.sharma95@infosys.com Name: Email & Mobile Number: Graduation: Total experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Preferred Location: Flexible with Night Shift: Preference will be given to the Immediate Joiners Regards, Infosys BPM Talent Acquisition | INFY HR

More Jobs at Infosys BPM

Walk-in For Commercial Pre-Closing at Bangalore on 7th May 25

Bengaluru

1 - 5 yrs

INR 2 - 5 Lacs

We are Hiring - Walkin For Customer Service - Voice Process - Pune

Pune

Experience: Not specified

INR 0 - 3 Lacs

Tele-communications Expense Management Analyst (Bangalore;Exp:1-3year)

Bengaluru

1 - 3 yrs

INR 3 - 3 Lacs

Infosys BPM is Hiring For XBOX Service Desk Support in Hyderabad

Hyderabad

1 - 4 yrs

INR 0 - 3 Lacs

Women's Walkin- SAP-ABAP/MM/SD/PM/QM/PP/FICO on 15th May @ Pune

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Voice Support Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Infosys BPM

www.infosysbpm.com

Information Technology and Services

Bangalore

20,000+ Employees

307 Jobs

Key People

Mohan B. K.

CEO
Sandeep Dadlani

Former President
Vikram S. P.

Head of Sales and Marketing

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Infosys BPM is Hiring For Chat Process Windows Support - Hyderabad