Information Technology Team Lead

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Role Overview

Information Technology Team Lead

Key Responsibilities

• Define and implement the overall technology strategy aligned with business objectives and client growth.
• Lead the full lifecycle of project delivery including architecture, development, deployment, and maintenance of websites, marketing platforms, and digital products.
• Manage and mentor cross-functional technology teams (developers, QA, DevOps, UI/UX).
• Collaborate with marketing and operations teams to deliver performance-driven digital solutions.
• Ensure robust data security, infrastructure scalability, and system performance.
• Evaluate, implement, and optimize tech stacks, frameworks, and third-party integrations.
• Lead initiatives for automation, CI/CD, and DevOps best practices.
• Drive the design and deployment of AI agents and automation workflows that enhance customer interactions and internal processes.
• Stay current with emerging technologies—especially AI, ML, and conversational agents—and integrate them where appropriate.
• Oversee technical aspects of client-facing projects, ensuring quality, timeliness, and client satisfaction.
• Manage IT budgets, vendor relationships, and procurement of technology services/tools.
• Drive innovation by exploring emerging technologies relevant to web development, digital marketing, and customer experience.
  

Required Skills & Experience

• 5+ years of experience in the IT industry, with at least 5 years in a senior leadership or Information Technology Team Lead role.
• Proven experience in managing large-scale web development and digital marketing technology projects.
• Expertise in full-stack development, including modern front-end and back-end technologies.
• Strong knowledge of cloud platforms (AWS, Azure, or GCP), web architecture, APIs, and security standards.
• Experience with CMS platforms, SEO tools, analytics, and automation frameworks.
• Hands-on experience with AI technologies, including AI chatbots, virtual assistants, and integration of AI APIs (OpenAI, Google Dialogflow, etc.).
• Familiarity with white-label business models and client-centric service delivery.
• Excellent leadership, decision-making, and team-building capabilities.
• Strong communication and client interaction skills.
  

About Us

Nice Digitals

Nice Interactive

web development, online marketing, and white-label digital services

Information Technology Team Lead