Inbound Customer Service Representative

The role of Inbound Customer Service Representative at Mantra Softech in Ahmedabad involves providing customer support, ensuring customer satisfaction, and delivering exceptional service on a day-to-day basis. As a Customer Service Representative, you will utilize your skills in customer support, customer satisfaction, and customer experience to meet the evolving security needs of businesses. Your responsibilities will include problem-solving, conflict resolution, and effective communication to address customer inquiries and issues promptly. To excel in this role, you should possess excellent communication and interpersonal skills, along with the ability to work in a fast-paced environment. Experience in the tech industry would be advantageous. A Bachelor's degree in Business Administration or a related field is preferred. If you are passionate about customer service, possess strong problem-solving abilities, and thrive in a dynamic work environment, this role at Mantra Softech may be the perfect fit for you. Join our team and be a part of our commitment to innovation and customer satisfaction.,