🚀 HIRING: Senior Industrial Designer - IoT 🚀Are you driven by the challenge of designing intelligent, elegant hardware that enhances the way people live? Do you thrive at the intersection of design, technology, and user experience?Join our smart homes team as a Senior Industrial/Product Designer - IoT and help define the future of smart living through beautifully crafted, intuitive, and manufacturable smart home products. About Us Mantra Softech is a global leader in high-tech manufacturing, specializing in biometric, face-recognition and RFID-based products and solutions since 2006. With a strong commitment to innovation, we are now venturing into the smart home ecosystem, developing cutting-edge IoT devices that elevate everyday living through seamless, secure, and connected experiences. Role DescriptionJob Location: Ahmedabad, BangaloreEmployment Type: Full-Time/ On-Site What You’ll DoLead the end-to-end design process for smart home IoT products - from concept to detailed design to prototype development to testing to productionDrive the balance between form, function, ergonomics, and manufacturability in every product you design.Work closely with engineering, embedded, firmware, and UX teams to develop innovative and ergonomic hardware solutions.Define and develop CMF (Color, Material, Finish) to elevate brand perception and product desirabilityDevelop high-quality CAD models, prototypes, and renderings to visualize concepts and communicate design intent clearlyConduct user research and ergonomic studies to improve product design and enhance user experience.Collaborate with embedded engineers to ensure seamless integration of IoT components, sensors, and materials.Work with engineering and manufacturing teams to ensure DFM (Design for Manufacturability) without compromising design vision.Stay ahead of design trends, manufacturing processes, and emerging IoT technologies to drive innovation.Develop design guidelines and documentation to standardize industrial design processes across product lines.Work closely with manufacturers and suppliers to ensure that the final product maintains design intent while meeting cost and production constraints. What We’re Looking ForBachelor’s or Master’s degree in Industrial Design, Product Design, or a related field of consumer electronics, IoT Devices 10+ years of experience in industrial design for consumer electronics or IoT devices.Proficiency in 3D modeling software (e.g., SolidWorks, Creo, Rhino, Fusion 360 or similar) and rendering toolsStrong experience in CMF development, materials selection, and DFM (Design for Manufacturability).Familiarity with IoT device constraints, sensor integration, and wireless communication technologies (WiFi, Thread, Bluetooth, Matter, Zigbee).Experience designing enclosures incorporating thermal management and ventilation design principlesExperience working with cross-functional teams, including product, embedded, firmware, and mechanical engineers.Ability to create detailed design specifications and technical drawings for prototyping and production.A strong portfolio showcasing IoT or consumer product designs with an emphasis on usability and aesthetics.Excellent problem-solving and critical thinking skills, with the ability to balance design vision with engineering feasibility.Strong communication and presentation skills, with the ability to articulate design rationale to stakeholders.Familiarity with FEA and CFD tools for structural or thermal analysis (ANSYS, COMSOL, Solidworks Simulation) (Preferred not mandatory) What You'll GetOpportunity to share a design-led IoT product portfolio from the ground up Work in a cross-functional, innovation-first environmentCreate real impact through devices that will power the future of smart livingFreedom to experiment, iterate, and challenge conventional thinking If you’re passionate about shaping the future of smart home devices and designing hardware that seamlessly integrates with the digital world, we want to hear from you! Join Mantra Softech and redefine the smart home experience through world-class industrial design. 💡 How to ApplySend your resume and portfolio to darvik.yadav@mantratec.comPlease include "Senior Industrial Designer - IoT" in the subject line.
🚀 HIRING: Team Lead - Industrial Design (IoT) 🚀Are you driven by the challenge of designing intelligent, elegant hardware that enhances the way people live? Do you thrive at the intersection of design, technology, and user experience?Join our smart homes team as a Industrial Designer and help define the future of smart living through beautifully crafted, intuitive, and manufacturable smart home products. About Us Mantra Softech is a global leader in high-tech manufacturing, specializing in biometric, face-recognition and RFID-based products and solutions since 2006. With a strong commitment to innovation, we are now venturing into the smart home ecosystem, developing cutting-edge IoT devices that elevate everyday living through seamless, secure, and connected experiences. Role DescriptionJob Location: Ahmedabad, BangaloreEmployment Type: Full-Time/ On-Site What You’ll DoLead the end-to-end design process for smart home IoT products - from concept to detailed design to prototype development to testing to productionDrive the balance between form, function, ergonomics, and manufacturability in every product you design.Work closely with engineering, embedded, firmware, and UX teams to develop innovative and ergonomic hardware solutions.Define and develop CMF (Color, Material, Finish) strategies to elevate brand perception and product desirabilityDevelop high-quality CAD models, prototypes, and renderings to visualize concepts and communicate design intent clearlyConduct user research and ergonomic studies to improve product design and enhance user experience.Collaborate with embedded engineers to ensure seamless integration of IoT components, sensors, and materials.Work with engineering and manufacturing teams to ensure DFM (Design for Manufacturability) without compromising design vision.Stay ahead of design trends, manufacturing processes, and emerging IoT technologies to drive innovation.Develop design guidelines and documentation to standardize industrial design processes across product lines.Work closely with manufacturers and suppliers to ensure that the final product maintains design intent while meeting cost and production constraints. What We’re Looking ForBachelor’s or Master’s degree in Industrial Design, Product Design, or a related field of consumer electronics, IoT Devices10+ years of experience in industrial design for consumer electronics or IoT devices.Proficiency in 3D modeling software (e.g., SolidWorks, Creo, Rhino, Fusion 360 or similar) and rendering toolsStrong experience in CMF development, materials selection, and DFM (Design for Manufacturability).Familiarity with IoT device constraints, sensor integration, and wireless communication technologies (WiFi, Thread, Bluetooth, Matter, Zigbee).Experience designing enclosures incorporating thermal management and ventilation design principlesExperience working with cross-functional teams, including product, embedded, firmware, and mechanical engineers.Ability to create detailed design specifications and technical drawings for prototyping and production.A strong portfolio showcasing IoT or consumer product designs with an emphasis on usability and aesthetics.Excellent problem-solving and critical thinking skills, with the ability to balance design vision with engineering feasibility.Strong communication and presentation skills, with the ability to articulate design rationale to stakeholders.Familiarity with FEA and CFD tools for structural or thermal analysis (ANSYS, COMSOL, Solidworks Simulation) (Preferred not mandatory) What You'll GetOpportunity to share a design-led IoT product portfolio from the ground upWork in a cross-functional, innovation-first environmentCreate real impact through devices that will power the future of smart livingFreedom to experiment, iterate, and challenge conventional thinking If you’re passionate about shaping the future of smart home devices and designing hardware that seamlessly integrates with the digital world, we want to hear from you! Join Mantra Softech and redefine the smart home experience through world-class industrial design. 💡 How to ApplySend your resume and portfolio to darvik.yadav@mantratec.comPlease include "Team Lead - Industrial Designer (IoT)" in the subject line.
Job Description: Sales Executive – SaaS-Based Attendance Solution (Mantra Softech) Position: Sales Executive Location: Ahmedabad Reports To: Sales Head Type: Full-time About Mantra Softech Mantra Softech is a pioneer in biometric and RFID technology, delivering world-class solutions for identity management, access control, and workforce management. Our SaaS-based attendance solutions are designed to help businesses streamline their employee attendance tracking, ensuring accuracy, efficiency, and compliance. We are seeking a motivated Sales Executive to promote and sell our cutting-edge attendance solutions across various industries. Position Overview As a Sales Executive at Mantra Softech, your primary responsibility will be to drive sales of our SaaS-based attendance solutions. You will engage with prospective clients, understand their needs, and demonstrate how our solutions can benefit their workforce management. The role involves active fieldwork, including client visits, product demonstrations, and closing sales. Key Responsibilities Lead Generation & Prospecting: Identify potential customers within the assigned territory through cold calling, networking, and research. Build and maintain a pipeline of prospects through outreach via phone, email, and visits. Client Engagement & Relationship Building: Meet potential clients face-to-face or virtually to understand their needs and challenges. Develop strong relationships with key decision-makers. Product Demonstrations: Conduct onsite or virtual product demos to showcase the features and benefits of Mantra Softech’s SaaS attendance solutions. Customize presentations to suit client requirements. Sales Execution: Develop and implement a sales plan to meet targets and expand the customer base. Negotiate pricing and terms to close deals successfully. Post-Sales Follow-Up: Coordinate with the customer success team for onboarding and implementation. Follow up to ensure client satisfaction and explore upselling opportunities. Market Intelligence: Stay updated on industry trends, market conditions, and competitors. Share feedback for product improvements and identify new sales opportunities. Reporting: Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM. Prepare regular sales reports and forecasts. Qualifications Education: Bachelor’s degree in Business, Marketing, or related field preferred. Experience: 1-2 years in outbound sales, preferably in SaaS, software, or tech solutions. Skills: Good understanding of SaaS products, excellent communication, negotiation, and presentation skills. Proficient in CRM tools. Personal Attributes Self-motivated, goal-oriented, and results-driven. Able to work independently and manage multiple tasks efficiently. Willing to travel within the territory frequently. Benefits Competitive salary with incentives Health insurance and other benefits Opportunities for professional growth Company-provided laptop and travel allowances Show more Show less
Role & responsibilities We are seeking a dynamic and results-driven Vice President /AVP of Sales to lead our Domestic and global sales strategy and its execution. This executive leadership role will be instrumental in driving revenue growth, expanding market presence, and fostering long-term client relationships. Strategic Leadership : Develop and implement a comprehensive Domestic and global sales strategy aligned with the company's objectives to drive revenue growth and market expansion. Team Management : Lead, mentor, and develop a high-performing sales team across multiple regions, fostering a culture of excellence and accountability. Client Engagement : Cultivate and maintain strong relationships with key decision-makers at existing and potential clients, understanding their needs and delivering tailored solutions. Market Analysis : Monitor industry trends, competitor activities, and market dynamics to identify new business opportunities and adjust strategies accordingly. Financial Oversight : Collaborate with the finance team to develop sales forecasts, budgets, and pricing strategies, ensuring profitability and cost-effectiveness. Cross-Functional Collaboration : Work closely with operations, engineering, and product development teams to ensure seamless delivery of services and solutions to clients. Performance Metrics: Establish and track key performance indicators (KPIs) to measure sales effectiveness and implement corrective actions as needed. Preferred candidate profile Bachelors degree in Electronics/Telecommunications or related engineering discipline. Good understanding of the Electronics Manufacturing Services (EMS) industry. Minimum 10 years in EMS Industry. 5 years in Leadership role. Proven track record of achieving sales targets. Exceptional leadership and interpersonal skills. Strong analytical and strategic thinking abilities. Excellent communication and negotiation skills. Ability to thrive in a fast-paced, business environment. Interested candidate can share their resume at recruiter8@mantratec.com
Key Responsibilities Client support via call & chat: Deliver prompt and courteous customer service to clients through inbound calls and live chat support. Understand and resolve client concerns, escalating complex cases as needed. Maintain detailed records of interactions and follow-ups to ensure client satisfaction. Technical troubleshooting: Diagnose and resolve device-related errors, system malfunctions, or configuration issues. Provide step-by-step technical assistance to users unfamiliar with digital tools or hardware. Collaborate with internal technical teams to resolve recurring or complex issues. Installation & software upgrade assistance: Guide clients through the installation of hardware devices and the setup of software tools. Provide remote or verbal support for software upgrades, patches, and updates. Ensure compliance with installation standards and software compatibility requirements. About Company: Mantra Softech is a global hi-tech manufacturer of biometric products and solutions with an in-house design and development team. This dream project of like-minded visionaries started in 2006 and continues to push the envelope on biometric system capabilities. Mantra enjoys market leadership in India and is expanding globally with a client base in more than 30 countries. Mantra's major business comes from the government, telecom, and financial sectors, to name a few. Mantra's product portfolio includes fingerprint sensors, IRIS sensors, integrated fingerprint devices, integrated IRIS devices, POS/MicroATM/financial terminal, IRIS recognition in mobile, and many more biometric devices. Customers' rapidly growing requirements for complex and sophisticated security systems are the inspiration behind Mantra's Innovative products and solutions. Show more Show less
Are you excited by the challenge of building intelligent systems that live at the edge, understand natural language, and adapt to their environment? Do you thrive at the intersection of AI, embedded systems, and real-world impact? About Us – Mantra Softech Mantra Softech is a technology leader in biometric (Face, Finger, & Iris) solutions, now building the next generation of AI-powered smart home devices . As we expand into intelligent IoT, we're forming a world-class AI team to bring real-time perception, decision-making, and automation to the edge. Join us to shape the future of connected living. Role Overview We're looking for a Senior AI Engineer who thrives at the intersection of AI, embedded systems, and real-world impact. You will lead initiatives in LLMs, Edge AI, sensor fusion, ML Models and natural language interfaces to build AI-powered experiences across a new class of smart home devices. Location 📍 Ahmedabad, (Full-Time | On-Site) About the Role We are developing the next generation of intelligent systems that combine embedded sensing, AI at the edge, predictive maintenance, and natural language interfaces. If you're excited about deploying ML pipelines in real-world hardware, turning unstructured prompts into actions or queries, and working across the spectrum of edge devices, cloud infrastructure, and AI modeling — we want to work with you. Key Responsibilities Drive research initiatives and proof-of-concepts that push the state of the art in Gen AI and large-scale machine learning for home-automation projects Build AI agents capable of interpreting multi-modal inputs (vision, voice, sensors) and performing intelligent actions Design and deploy AI/ML pipelines across edge and cloud environments Develop natural language interfaces for voice and text-based interactions Work on prompt engineering and iteratively develop LLM-based solutions tailored to custom use cases like text-to-SQL, text-to-command, and context-aware queries Optimize ML models for embedded deployment and real-time execution Prototype novel generative AI solutions, integrate advancements into production, and collaborate with research partners. Integrate real-time streaming data (video/audio/sensor) into analytics pipelines and AI workflows Implement MLOPs workflows : model versioning, retraining, monitoring Collaborate on cloud infrastructure (AWS/Azure/GCP) for scalable backend and edge-cloud sync. Required Skills 3–5 years of hands-on experience in AI/ML system development Expertise in Python (and/or C/C++), PyTorch/TensorFlow, and ML frameworks Solid foundation and expertise in developing and deploying statistical ML models Experience with ML frameworks like Scikit-learn, PyTorch, TensorFlow,OpenCV etc. Hands-on experience with real-life signal/data processing (audio, sensor data, etc.) is a must Understanding of MLOps tools and lifecycle (e.g., MLflow, DVC, monitoring tools) Hands-on experience with time-series analysis and forecasting models for predictive maintenance Experience with LLMs, prompt engineering, and GenAI pipelines Deployment experience using Docker, microservices, and embedded platforms Exposure to model optimization (quantization, pruning) for edge AI Strong understanding of data annotation, synthetic data generation, and active learning workflows Strong grasp of SQL and exposure to NoSQL databases (e.g., Redis, MongoDB) Preferred Skills Experience with LangChain, LlamaIndex, or custom AI agent frameworks Knowledge of digital twins, condition monitoring, or telemetry Knowledge of AI safety, model robustness, and explainability techniques for production-grade systems Familiarity with edge-cloud orchestration and event-driven systems Qualifications Master’s degree in relevant or related field of AI/ML from Tier-I/II institute with 3-4 years of experience If you're passionate about building intelligent systems that power the next generation of smart home devices — from real-time perception to autonomous decision-making — we want to hear from you. Join the AI team at Mantra Softech and help redefine the smart home experience through cutting-edge artificial intelligence. How to Apply Send your resume and portfolio to jatin.prakash@mantratec.com Please include "Senior - AI Engineer" in the subject line.
Are you excited by the challenge of building intelligent systems that live at the edge, understand natural language, and adapt to their environment? Do you thrive at the intersection of AI, embedded systems, and real-world impact? Join Mantra Softech as a Senior AI Engineer and help define the future of smart living by designing embedded AI agents , natural language interfaces , and predictive intelligence for next-generation smart devices . From LLMs to edge-deployed vision and sensor analytics, your work will power real-time decisions and intuitive user experiences - all while pushing the boundaries of machine learning innovation. About Us - Mantra Softech Founded in 2006, Mantra Softech is a global leader in high-tech hardware innovation, specializing in biometric and RFID-based solutions. As we expand into the Smart Home ecosystem , we are developing a new portfolio of IoT devices that deliver seamless, secure, and intelligent living experiences. We are building a design-led product team, and this is your opportunity to help shape the identity of a next-gen connected home. Location : Ahmedabad, (Full-Time | On-Site) About The Role We are developing the next generation of intelligent systems that combine embedded sensing, AI at the edge, predictive maintenance, and natural language interfaces. If you're excited about deploying ML pipelines in real-world hardware, turning unstructured prompts into actions or queries, and working across the spectrum of edge devices, cloud infrastructure, and AI modeling - we want to work with you. As a Senior AI Engineer, You Will i. Drive research initiatives and proof-of-concepts that push the state of the art in generative AI and large-scale machine learning for home-automation projects. ii. Develop AI agents that can interpret, plan, and act autonomously in response to multi-modal inputs iii. Design and implement high-throughput, low-latency AI/ML pipelines and to operate at global scale. iv. Work on prompt engineering and iteratively develop LLM-based solutions tailored to custom use cases like text-to-SQL, text-to-command, and context-aware queries . v. Develop and optimize AI models for deployment on embedded hardware. vi. Prototype novel generative AI solutions, integrate advancements into production, and collaborate with research partners. vii. Integrate real-time streaming data (video/audio/sensor) into analytics pipelines and AI workflows. viii. Develop MLOps pipelines : versioning, continuous training, deployment, and monitoring of models. ix. Collaborate on cloud infrastructure (AWS) for scalable backend and edge-cloud sync. Required Skills i. Solid foundation and expertise in developing and deploying statistical ML models ii. Experience with ML frameworks like Scikit-learn, PyTorch, TensorFlow,OpenCV etc. iii. Hands-on experience with real-life signal/data processing (audio, sensor data etc.) is a must iv. Understanding of MLOps tools and lifecycle (e.g., MLflow, DVC, monitoring tools) v. Strong proficiency in Python and/or C/C++ vi. Experience in building multi-modal AI systems (combining text, audio, sensor, vision inputs) vii. Familiarity with voice activity detection (VAD), wake-word detection, and speech-to-command pipelines viii. Hands-on experience with time-series analysis and forecasting models for predictive maintenance ix. Experience with GenAI, prompt engineering and LLMs along with APIs x. Experience with containerization (Docker) and deploying models via microservices architecture xi. Exposure to model quantization and embedded deployment. xii. Strong understanding of data annotation, synthetic data generation, and active learning workflows. Knowledge of code version management like Bit-bucket. xiii. Strong grasp of SQL : writing optimized queries, working with relational schemas, and integrating SQL into ML pipelines xiv. Exposure to NoSQL databases (e.g., MongoDB, Redis) for high-speed or unstructured data applications xv. Knowledge of AI safety, model robustness, and explainability techniques for production-grade systems Preferred Skills i. Experience with LangChain, LlamaIndex, or custom AI agent frameworks ii. Knowledge of digital twins, condition monitoring, or industrial telemetry iii. Exposure to event-driven edge/cloud orchestration Qualifications : Master's degree in relevant or related field of AI/ML from Tier-I/II institute with at least 3-4 years of experience (ref:hirist.tech)
Selected Intern's Day-to-day Responsibilities Include Assist in identifying and researching potential customers and market opportunities Support the sales team in preparing technical proposals, presentations, and sales documentation Collaborate with the product and engineering teams to understand product specifications and customer requirements Engage with potential clients through emails, calls, and meetings to understand their needs and qualify leads Assist in managing and updating the CRM system with client details, sales progress, and follow-ups Work on conducting competitor analysis and performing market research to support sales strategies Participate in client calls and meetings, take notes, and follow up with relevant materials Help create case studies, white papers, and marketing collateral to support sales efforts About Company: Mantra Softech is a global hi-tech manufacturer of biometric products and solutions with an in-house design and development team. This dream project of like-minded visionaries started in 2006 and continues to push the envelope on biometric system capabilities. Mantra enjoys market leadership in India and is expanding globally with a client base in more than 30 countries. Mantra's major business comes from the government, telecom, and financial sectors, to name a few. Mantra's product portfolio includes fingerprint sensors, IRIS sensors, integrated fingerprint devices, integrated IRIS devices, POS/MicroATM/financial terminal, IRIS recognition in mobile, and many more biometric devices. Customers' rapidly growing requirements for complex and sophisticated security systems are the inspiration behind Mantra's Innovative products and solutions.
Company Description Mantra Softech is a global leader in biometric and RFID technology, offering a diverse range of innovative products to meet complex security needs. Founded in 2006, the company is recognized for its pioneering efforts in the biometric sensor industry. Mantra's cutting-edge technology powers its extensive product portfolio, which includes Fingerprint Sensors, IRIS Sensors, Integrated Devices, and more. The company is deeply committed to innovation and continually expands its offerings to address future business security concerns. Mantra's solutions are versatile, catering to both SMEs and large enterprises, and are widely used in various sectors, including government and finance. Role Description This is a full-time, on-site role located in Ahmedabad for a Technical Support Team Lead. The role involves overseeing and managing the technical support team, ensuring timely and effective resolution of customer issues. Daily tasks include providing technical support, monitoring customer satisfaction, and handling complex technical issues. The Team Lead will also be responsible for quality assurance, training new team members, and continuously improving support processes. Qualifications Technical Support skills to diagnose and resolve technical issues Customer Support and Customer Service skills to ensure customer satisfaction Excellent Communication skills for clear and effective interaction with customers and team members Leadership and team management abilities Prior experience in a similar role is highly beneficial Bachelor's degree in Information Technology, Computer Science, or a related field
Company Description Mantra Softech is a global hi-tech manufacturer of biometric and RFID-based products and solutions, founded in 2006. We specialize in the development of a wide range of innovative security systems inspired by the growing needs and demands for complex and sophisticated security solutions. As a recognized leader in the biometric sensor manufacturing industry, we continually expand our product portfolio with new biometric devices, security systems, and solutions to meet future business needs. Mantra is a pioneer of Aadhaar-enabled biometric devices, implemented in government social welfare schemes and used by the telecom and banking sectors for KYC purposes. Role Description This is a full-time on-site role for an HR Recruiter Intern located in Ahmedabad. The HR Recruiter Intern will be responsible for assisting in the recruitment process, which includes posting job ads, reviewing resumes, conducting initial screenings, and coordinating interviews. The intern will also support HR functions such as updating employee records, assisting in onboarding processes, and providing general administrative support to the HR department. Qualifications Technical Support and Troubleshooting skills Customer Support and Customer Service skills Strong Analytical Skills Excellent communication and organizational skills Ability to work independently and manage time effectively Basic understanding of HR principles and practices Currently pursuing or recently completed a degree in Human Resources, Business Administration, or related field
Company Description : Mantra Softech is a global leader in biometric and RFID technology, offering a diverse range of innovative products to meet complex security needs. Founded in 2006, the company is recognized for its pioneering efforts in the biometric sensor industry. Mantra's cutting-edge technology powers its extensive product portfolio, which includes Fingerprint Sensors, IRIS Sensors, Integrated Devices, and more. The company is deeply committed to innovation and continually expands its offerings to address future business security concerns. Mantra's solutions are versatile, catering to both SMEs and large enterprises, and are widely used in various sectors, including government and Description : This Is a Full-time, On-site Role Located In Ahmedabad For a Technical Support Team Lead. The Role Involves Overseeing And Managing The Technical Support Team, Ensuring Timely And Effective Resolution Of Customer Issues. Daily Tasks Include Providing Technical Support, Monitoring Customer Satisfaction, And Handling Complex Technical Issues. The Team Lead Will Also Be Responsible For Quality Assurance, Training New Team Members, And Continuously Improving Support : Technical Support skills to diagnose and resolve technical issues. Customer Support and Customer Service skills to ensure customer satisfaction. Excellent Communication skills for clear and effective interaction with customers and team members. Leadership and team management abilities. Prior experience in a similar role is highly beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field. We Are Looking For a Motivated And Experienced Technical Support Team Lead To Manage Our Technical Support Operations In Ahmedabad. The Role Requires Leadership Skills, Technical Proficiency, And a Customer-first Mindset To Ensure Timely And High-quality Resolution Of Support Issues. You Will Lead a Team Of Support Engineers, Manage Escalations, Ensure Customer Satisfaction, And Contribute To The Continuous Improvement Of Our Support Responsibilities : Lead and manage the technical support team, assigning tasks and ensuring team KPIs are met. Provide technical support and troubleshooting assistance for hardware and software issues related to biometric and RFID devices. Manage customer escalations by providing timely resolutions and engaging other departments where necessary. Monitor and improve customer satisfaction metrics, service response times, and ticket resolution efficiency. Deliver regular training sessions to new and existing support team members on products, systems, and processes. Collaborate with Product, QA, and Engineering teams to address recurring issues and share customer feedback. Conduct performance reviews, mentorship, and development planning for support team members. Develop and implement standard operating procedures (SOPs) and quality assurance practices for the support function. Prepare and present reports on support performance, issue trends, and improvement initiatives. Ensure proper documentation of issues, solutions, FAQs, and guides for internal and external Skills and Qualifications : Strong problem-solving skills in diagnosing hardware/software/network issues. Good understanding of biometric, RFID, or embedded device systems is a plus. Proficient in handling support ticketing systems and remote troubleshooting tools. Excellent customer handling and interpersonal skills. Ability to manage conflict and resolve challenging customer situations tactfully. Proven experience in leading technical support teams or similar roles. Ability to mentor, coach, and drive performance across a team. Excellent verbal and written communication skills. Ability to clearly explain technical issues to non-technical users. Bachelors degree in Information Technology, Computer Science, Electronics, or a related field. 46 years of relevant experience, with at least 12 years in a team lead or supervisory role. Experience in support roles for hardware-based security devices. Exposure to CRM or ITSM tools (e.g., Zendesk, Freshdesk, ServiceNow). Familiarity with ISO standards or ITIL practices is a plus. Opportunity to work with cutting-edge biometric technologies. Collaborative and growth-oriented work environment. Exposure to enterprise and government security projects. Continuous learning and development support. (ref:hirist.tech)
Job Title : Team Lead – Embedded Hardware Location : Ahmadabad Qualification : B.E. / B TECH/Diploma in Electronics or Electronics & Communication, ME / M TECH/PG Diploma in with good academics results Experience : 6-12 Years About us : Mantra Softech is a global hi-tech manufacturer of biometric products and solutions with in- house design and development team. This dream project of like-minded visionaries started in 2006, continues to push the envelope on biometric system capabilities. Mantra enjoys market leadership in India and is expanding globally with client base in more than 30 countries. Mantra’s major business comes from government, telecom and financial sectors to name few. Mantra’s product portfolio includes Fingerprint Sensors, IRIS Sensor, Integrated Fingerprint Devices, Integrated IRIS Devices, POS / MicroATM / Financial Terminal, IRIS Recognition in Mobile and many more biometric devices. Customer's rapidly growing requirements for complex and sophisticated security system are the inspiration behind Mantra's Innovative products and solutions. Please visit our website, https://www.mantratec.com/ Job Summary We are looking for a motivated and experienced Hardware Engineer to join our team! As a Hardware Engineer, you will be responsible for designing and developing hardware components in close collaboration with our software engineers to make sure the final product operates seamlessly.Computer hardware engineers research, design, develop, and test computer systems and components such as circuit boards. Computer hardware engineers research, design, develop, and test computer systems and components such as processors, circuit boards, memory devices. Roles and Responsibilities • Good knowledge of requirement gathering, define HW Design • Hands on experience in embedded hardware circuit design (Analog / Digital / Mixed signal circuit design) using 16bit, 32 bit and 64-bit processors and micro controllers (ARM Core, CORTEX-MX, TI, ST, NXP, Microchipetc) • Experience on Product like: Payment POS, Payment mobile POS • Experience with schematics design &high-speed PCB design using Orcad, Cadstar, cadence, Altium, Allegro • Experience with versatile interface like I2C, USB2.0/3.0, LAN, Ethernet, PoE, BLE, Wi-fi, DDR, SD Card, NAND, MIPI etc • Board Bring up, & testing, System level problem debugging skill • Knowledge of EDVT, Qualification testing including timing margin / voltage /noise /stress analysis • Experience in customer or vendor communication, Cross platform team communication, Mentoring & handling multiple projects Key Performance Indicators 1. Teamwork Skills 2. Product oriented 3. Designing and building hardware 4. Recommending new hardware designs 5. Performing tests of new hardware and software 6. Troubleshooting and debugging performance issues 7. Working with vendors and hardware suppliers to implement new designs 8. Supporting the hardware engineering team 9. Providing technical support for hardware issues 10. Following industry-standard processes and procedures 11. Collaborating with other engineers Required Skills 1. Ability to learn quickly and thrive in a growing company 2. Results-oriented, highly energetic, dynamic individual with a hands-on mentality Proven track record to think outside the box, developing new insights and creative solutions 3. Ability to work independently and collaboratively in a fast paced, complex environment 4. Strong Analytical and Executional skills 5. Embedded Product and Software Design & Development Life Cycle. 6. A good team player and have strong interpersonal skills 7. Excellent written and verbal communications skills & a quick learner 8. Co-working in a cross-functional team 9. Please share your updated resume along with below information. Qualification and Experience 1. B.E. / B TECH in Electronics or Electronics & Communication, ME / M TECH in with good academics results 2. 6+ Years’experience in top corporate Mantra Softech Our vision directs our actions. It's our guide. Ensuring that we have a far more significant impact than just our financial success. We enhance our customers' global reach while assisting employees in succeeding, communities to thrive, and industries to function in harmony with the environment. Our mission is to harness the power of technology and humanity to assist you – the pioneers and visionaries – in revolutionizing, innovating, and creating a significant transformation that propels us forward. “The never-ending pursuit of developing better work culture for employee” Corporate Video Link: https://www.youtube.com/watch?v=6yv4f7IGLrs LinkedIn: https://www.linkedin.com/company/mantra-softech We are proud to showcase how much Mantraites like us and gave us a 4.6-star rating on Glassdoor. Quick Info • Women Empowerment: 35% women workforce • Average Tenure: 4 years • Company Growth: 70% growth 5 Year CAGR • Reskilling program: Spend 5Cr YoY( Sponsoring for PhD, Master Degree, Technical certification) • Innovation program: Sponsorship for patents Company Accolades Elcina India: won the ELCINA Awards 2019 in the category of Excellence in Electronics Innovation. CII Design Award: Our Biometric POS Terminal has been recognized at CII Design excellence award InterCon Dubai: won the Intercon Top50 Innovator's Award 2019 for bringing Innovation in the field of biometric technology. Electronics Maker Award: won the best company in 2020 under the Make in India Initiative category. Department of Science & Technology: We have GOI recognized Research & Development Centre. UIDAI / Aadhaar Certified:We are the Attendance System Provider Company under Platinum Category Indigenous Biometric Design Certified by Federal Beureu Investigation, USA for quality.
Company Description Mantra Softech is a global leader in the manufacturing of biometric and RFID-based products and solutions. Founded in 2006, we have continually pushed the boundaries of biometric technology. Our product portfolio includes a wide range of biometric devices such as Fingerprint Sensors, IRIS Sensors, and Integrated Fingerprint and IRIS Devices, among others. We cater to both small and large enterprises with our innovative security solutions. Mantra is also recognized for its Aadhaar-enabled biometric devices, widely used by the Indian government, telecom, and banking sectors for KYC purposes. Our state-of-the-art manufacturing units prioritize automation to minimize human error. Role Description This is a full-time on-site role for a Sr. Developer C++ located in Ahmedabad. The Sr. Developer C++ will be responsible for designing, developing, and maintaining complex software systems. Day-to-day tasks involve back-end web development, robust programming, and applying object-oriented programming (OOP) principles. The role requires collaboration with cross-functional teams to ensure high-quality product delivery and continuous improvement. Qualifications Proficiency in Computer Science and foundational software development concepts Experience in Back-End Web Development and complex software system design Strong skills in Programming and Object-Oriented Programming (OOP) Excellent problem-solving abilities and analytical thinking Ability to work collaboratively in a team environment Bachelor's degree in Computer Science, Engineering, or a related field Previous experience in the image/ video processing is plus Experience in AI model implementation Up to 5 years of relevant work experience
🚀 We're Hiring: Senior Mechanical Designer – Smart Home Devices (IoT) Are you passionate about designing and engineering precise, manufacturable hardware that brings smart products to life? We’re looking for a Mechanical Designer to join the Smart Home division at Mantra Softech , where you’ll help develop the next generation of intelligent, secure, and beautifully integrated IoT devices. 📍 Location : Ahmedabad, India 🕘 Employment Type: Full-Time | On-Site 🧩 Company Overview Mantra Softech is a global leader in high-tech solutions, trusted for delivering cutting-edge biometric and RFID-based products since 2006. With a strong heritage in high-precision hardware, we are now pioneering the Smart Home initiative—creating a new generation of secure, beautifully integrated IoT devices for connected living. 🔧 Role & Responsibilities: Own the mechanical design of smart home products including video doorbells, smart locks, switch panels, sensors, and security cameras —from concept to production. Develop 3D CAD assemblies and production-ready drawings using SolidWorks, Creo, or Fusion 360 with a strong focus on DFM and DFA . Design rugged enclosures optimized for IP ratings, EMI shielding, RF transparency, thermal efficiency, and drop resilience. Collaborate with Industrial Designers, Embedded Engineers, PCB Layout Engineers, and Antenna teams to co-create integrated form factors. Balance mechanical requirements with cost, material constraints, RF propagation, thermal ventilation, and mass production techniques . Support EVT, DVT, and PVT builds and actively resolve mechanical bottlenecks during pilot and mass production. Lead mechanical validation and reliability testing (drop, vibration, humidity, thermal, and fatigue). Interface with global vendors for tooling, fabrication, material qualification, and tolerance optimization . Drive reliability through rigorous validation planning (drop, vibration, thermal cycling, etc.). Bring a systems-thinking mindset to layout planning, space optimization, battery architecture, and sensor integration. 🎯 What We're Looking For Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics , or a related field 4–8+ years of hands-on mechanical design experience in consumer electronics or IoT hardware . Mastery of CAD design , tolerance stack-up analysis, GD&T, and mechanical documentation. Expert-level proficiency in CAD tools like SolidWorks (Preferred), Creo, or Fusion 360 Hands-on experience with injection molding, sheet metal, die casting , and tolerance stack-up for mass production Demonstrated ability to solve design problems under thermal, ingress protection, or EMI/ESD constraints Strong understanding of how mechanical decisions impact RF, antenna, and wireless performance Experience working with global suppliers , including reviewing tooling drafts, part validation, and tolerance optimization Proven experience in plastic injection molding, die casting, sheet metal design , and IP-rated enclosures . Deep understanding of EMI/ESD shielding , thermal management, and how mechanical architecture influences RF and antenna design . Familiarity with regulatory and safety standards (UL, CE, FCC, BIS, RoHS) and design validation workflows . Experience working with CM/ODM vendors and participation in prototype-to-production cycles. Thermal & Ventilation Design - Experience designing enclosures with proper thermal management and ventilation (e.g., airflow analysis, smoke entry grills, ingress protection). 🧠 You Excel At Thinking like a system engineer: understanding how every mechanical decision ripples across hardware and user experience. Making thoughtful trade-offs between design aesthetics, material costs, and manufacturability . Collaborating with Industrial Designers, Firmware Engineers, and Supply Chain teams to deliver a cohesive product vision. Communicating clearly across teams—from factory floors to product strategy meetings. Working under ambiguity and owning the product from sketch to shipment . 🛠 Tools & Technologies CAD: SolidWorks (Preferred), Creo, or Fusion 360 Tolerance Analysis: GD&T, stack-up methodologies Prototyping: SLA/SLS 3D Printing, CNC, Low Volume DFM Simulation (preferred): FEA, CFD, Thermal Analysis 🌍 Why Join Impact at Scale – Shape how smart homes are built and experienced across India and beyond. Design-Driven Culture – Work alongside Industrial Designers who obsess over form, detail, and interaction. Innovation at the Edge – Design for Matter, Thread, BLE, and Wi-Fi enabled devices in a connected ecosystem. End-to-End Ownership – Build and see your work through all phases—from 3D sketch to final production. 📬 How to Apply Send your resume and portfolio (highlighting CAD, manufacturing readiness, and real-world product examples) to: 📧 darvik.yadav@mantratec.com Subject: Senior Mechanical Designer – Home Automation
As a Senior Mechanical Designer at Mantra Softech's Smart Home division, you will play a crucial role in developing the next generation of intelligent, secure, and beautifully integrated IoT devices. You will be responsible for owning the mechanical design of various smart home products such as video doorbells, smart locks, switch panels, sensors, and security cameras from concept to production. Your expertise in developing 3D CAD assemblies and production-ready drawings using tools like SolidWorks, Creo, or Fusion 360 will be instrumental in ensuring the success of these products. Collaboration will be key in this role as you will work closely with Industrial Designers, Embedded Engineers, PCB Layout Engineers, and Antenna teams to co-create integrated form factors. Balancing mechanical requirements with cost, material constraints, RF propagation, thermal ventilation, and mass production techniques will be essential to deliver high-quality products. You will also be involved in supporting EVT, DVT, and PVT builds, resolving mechanical bottlenecks during pilot and mass production, and leading mechanical validation and reliability testing. To excel in this role, you should have a Bachelor's or Master's degree in Mechanical Engineering, Mechatronics, or a related field along with 4-8 years of hands-on mechanical design experience in consumer electronics or IoT hardware. Mastery of CAD design, tolerance stack-up analysis, GD&T, and mechanical documentation is required, with expert-level proficiency in CAD tools like SolidWorks, Creo, or Fusion 360. Your experience with injection molding, sheet metal, die casting, and tolerance stack-up for mass production will be highly beneficial. In addition, you should have a strong understanding of how mechanical decisions impact RF, antenna, and wireless performance, as well as experience working with global vendors for tooling, fabrication, material qualification, and tolerance optimization. Familiarity with regulatory and safety standards, design validation workflows, and working with CM/ODM vendors is also desired. Your ability to think like a system engineer, make thoughtful trade-offs, collaborate effectively, communicate clearly, and work under ambiguity will set you up for success in this role. If you are looking to make an impact at scale, shape the future of smart homes, work in a design-driven culture, innovate at the edge, and have end-to-end ownership of your work, then this position is for you. Join us in revolutionizing the smart home industry and send your resume and portfolio showcasing your expertise to darvik.yadav@mantratec.com with the subject line "Senior Mechanical Designer - Home Automation.",
About Us – Mantra Softech Mantra Softech is a technology leader in biometric (Face, Finger, & Iris) solutions, now building the next generation of AI-powered smart home devices. As we expand into intelligent IoT, we're forming a world-class AI team to bring real-time perception, decision-making, and automation to the edge. Join us to shape the future of connected living. Role Overview We're looking for a AI Research Engineer who thrives at the intersection of AI, embedded systems, and real-world impact. You will lead initiatives in LLMs, Edge AI, sensor fusion, ML Models and natural language interfaces to build AI-powered experiences across a new class of smart home devices. About the Role We are building the next wave of agentic AI systems that combine large language models, real-time streaming data, and edge-to-cloud intelligence. If you’re passionate about GenAI applications , AI agents , and turning complex natural language prompts into production-grade actions and insights , this role will give you the opportunity to work across LLMOps, multimodal AI, and real-world deployments . This is not just a research role — we’re looking for someone who has hands-on experience in delivering AI systems end-to-end, from proof-of-concept to production deployment. Key Responsibilities Lead the design and development of GenAI-driven AI agents that can interpret multimodal inputs (voice, vision, text, sensors) and perform context-aware actions. Drive initiatives in agentic AI frameworks , building pipelines where LLMs interact with tools, APIs, and real-world devices. Architect and implement LLMOps workflows : continuous training, fine-tuning, versioning, monitoring, and evaluation of large models. Build and deploy real-time AI applications across cloud and edge environments with measurable performance and reliability. Deliver LLM-based interfaces for natural language to SQL, command execution, and intelligent assistants. Optimize GenAI solutions for latency, accuracy, and cost-efficiency while scaling across embedded platforms and cloud infrastructure. Collaborate with product and research teams to take prototypes into production , ensuring robust deployments and maintainability. Integrate real-time streaming data (audio/sensor) into agentic workflows and analytics pipelines. Continuously evaluate advancements in LLMs, agent frameworks (LangChain, LlamaIndex, custom orchestrators), and apply them to real-world use cases. Ensure AI system reliability through safety, robustness, and explainability techniques. Required Skills 3–5 years of proven experience in designing, deploying, and delivering AI/ML systems into production. Hands-on expertise in LLMs, GenAI pipelines, prompt engineering, and agentic AI . Strong track record of deploying real-world AI solutions with measurable outcomes. Proficiency in Python (and/or C/C++) , PyTorch/TensorFlow, and AI/ML frameworks. Experience in LLMOps : MLflow, DVC, monitoring, CI/CD for ML pipelines. Strong background in time-series analysis, predictive modeling , and sensor analytics. Experience with model optimization (quantization, pruning, distillation) for edge and low-latency deployment . Deep knowledge of SQL and exposure to NoSQL databases (Redis, MongoDB). Proven ability to prototype quickly and deliver production-grade AI systems on tight timelines. Preferred Skills Experience with LangChain, LlamaIndex, or custom agent orchestration frameworks . Exposure to digital twins, telemetry, and real-time condition monitoring . Knowledge of AI safety, robustness, and explainability for LLM-based systems. Hands-on experience with cloud deployment (AWS/Azure/GCP) and edge-cloud orchestration . Familiarity with microservices, Docker, Kubernetes , and scalable backend architecture. Qualifications Master’s degree in AI/ML, Computer Science, or a related field from a reputed institute. 4–6 years of industry experience with hands-on GenAI and production deployments . Experience in Pattern Recognition and Neural Networks Strong background in Computer Science Proficiency in Natural Language Processing (NLP) Software Development skills Excellent problem-solving and analytical skills Bachelor's or Master's degree in Computer Science, AI, or related field Excellent collaboration and communication skills
Key Responsibilities Develop and maintain CI/CD pipelines for machine learning models. Automate model deployment, monitoring, and scaling processes. Implement and manage version control for code, data, and models. Ensure data quality, security, and compliance throughout the ML lifecycle. Collaborate with data scientists, engineers, and other stakeholders. Optimize infrastructure for ML workloads. Troubleshoot and resolve issues in production ML systems. Implement logging, monitoring, and alerting for ML pipelines. Manage and optimize cloud resources for ML/AI workloads. Facilitate knowledge sharing and best practices across teams. Mentor peer developers on MLOps / AIOps and DevOps. Automate workflows for multi-model deployment on servers and embedded systems. Develop and manage APIs for serving multiple deep learning models efficiently using Flask, FastAPI, or similar. Optimize and convert models for embedded/PC/Android/Server deployment (e.g., TFLite, ONNX, .NEF) with quantization and Technical Competencies : Programming languages : Python or similar. ML frameworks : TensorFlow, PyTorch, scikit-learn. Cloud platforms : AWS (preferred), Azure, or GCP. DevOps tools : Docker, Kubernetes, Jenkins, GitLab CI, Azure DevOps. Infrastructure as Code : Terraform, Ansible, CloudFormation. Big data technologies : Spark, Hadoop, Kafka. Monitoring and logging tools : ELK stack, Prometheus, Grafana. Version control : Git. Database management : SQL and NoSQL databases. Data pipeline tools : Airflow, Kubeflow or similar. CI/CD methodologies and tools for ML workflows. Model serving : Flask, FastAPI, TorchServe, TensorFlow Serving. Understanding of ML algorithms and model performance metrics. Knowledge of data privacy and security best practices. Familiarity with MLOps principles and tools : MLflow, DVC, Weights & Biases. (ref:hirist.tech)
As an AI Research Engineer at Mantra Softech, a technology leader in biometric solutions venturing into AI-powered smart home devices, you will play a crucial role in shaping the future of connected living. Your primary responsibility will be to lead initiatives in LLMs, Edge AI, sensor fusion, ML Models, and natural language interfaces to develop AI-powered experiences across innovative smart home devices. You will be instrumental in designing and developing GenAI-driven AI agents capable of interpreting multimodal inputs and executing context-aware actions. Your role will involve driving initiatives in agentic AI frameworks, architecting LLMOps workflows, and deploying real-time AI applications across cloud and edge environments with a focus on performance and reliability. To excel in this role, you must have a proven track record of designing, deploying, and delivering AI/ML systems into production, with expertise in LLMs, GenAI pipelines, prompt engineering, and agentic AI. Proficiency in Python (and/or C/C++), PyTorch/TensorFlow, and AI/ML frameworks is essential, along with experience in LLMOps, time-series analysis, model optimization, and SQL. Preferred skills for this role include familiarity with LangChain, LlamaIndex, digital twins, telemetry, AI safety, cloud deployment, and microservices. A master's degree in AI/ML, Computer Science, or a related field from a reputed institute, coupled with 4-6 years of industry experience in GenAI and production deployments, is required. If you are passionate about GenAI applications, AI agents, and transforming natural language prompts into actionable insights, this role offers you the opportunity to work on cutting-edge AI projects that will drive the future of connected living. Join us at Mantra Softech and be part of a world-class AI team that is revolutionizing the way we interact with smart home devices.,
Job Overview As a Lead Scientist, you will spearhead the development and optimization of cutting-edge image processing algorithms and machine learning models with a focus on real-time performance. Your role will involve driving innovation in model compression, deploying AI solutions on edge devices, and collaborating closely with hardware teams to seamlessly integrate AI/ML models into real-time embedded Responsibilities : Processing Development : Design and implement real-time image processing algorithms. Work on tasks like object detection, tracking, and image segmentation. Develop image enhancement techniques and integrate them into Optimization and Machine Learning Development : Optimize models using techniques such as quantization, weight pruning, and knowledge distillation. Implement deep learning models with frameworks like TensorFlow or PyTorch. Utilize TinyML frameworks (TensorFlow Lite, uTensor, etc.) for efficient AI models on edge devices. Prototype and iterate on ML architectures tailored for constrained environments. Publish research findings and contribute to AI community growth through publications or Development : Develop scalable, high-performance C++ code for large systems. Implement advanced C++ features like template metaprogramming and compile-time and Parallel Computing : Develop multithreaded solutions using modern CPUs. Utilize parallel computing features like std : : thread and std : : Analysis and Optimization : Conduct performance analysis and apply optimization techniques to improve system efficiency. Collaborate with hardware teams for platform-specific Structures and Algorithms (DSA) : Utilize advanced data structures like B-trees, hash tables, and tries. Implement algorithms for tasks like sorting, searching, and graph and Code Quality : Document algorithms and code comprehensively. Maintain high code quality through reviews and static code analysis : 8+ Years of experience with a Degree in Computer Science or a related field Extensive experience in C++ development with advanced features. Strong background in image processing, computer vision, and machine learning. Proficient in multithreading, parallel computing, and performance optimization. Expertise in data structures and algorithms. Familiarity with GPU programming. Experience with frameworks like TensorFlow, PyTorch, ONNX, and TFLite. Python experience is a plus. Why Join Us Be at the forefront of AI innovation for edge devices and TinyML deployment. Collaborate with a talented team to create cutting-edge AI solutions for embedded systems. Opportunities for professional growth, including AI research publications and scalable AI solutions for real-world Accolades : ELCINA India : Awarded the ELCINA Award for Excellence in Electronics Innovation in 2019. CII Design Award : Our Biometric POS Terminal received recognition at the CII Design Excellence Awards. InterCon Dubai : Recognized as one of the Top 50 Innovators in 2019 for innovation in biometric technology. Electronics Maker Award : Named the best company in 2020 under the "Make in India" initiative. Department of Science & Technology : Recognized as a Government of India-certified Research & Development Centre. UIDAI/Aadhaar Certified : Platinum category certified Attendance System Provider with biometric design certified by the FBI (USA) for quality. (ref:hirist.tech) Show more Show less
As a Senior Software Engineer at our company, you will be responsible for leading firmware development for Linux-based IoT hubs, focusing on integrating the Matter protocol, voice assistants, AI analytics, and video processing to create innovative smart home solutions. You will play a key role in shaping the future of smart homes by working on cutting-edge projects. Our company, Mantra Softech, is a renowned leader in biometric and RFID solutions and is now expanding into the IoT sector. We are dedicated to building platforms that offer secure and seamless smart home experiences adhering to the latest IoT standards. In this role, your responsibilities will include firmware development for embedded Linux systems, implementation and optimization of Matter and Thread protocols, development of networking and cloud pipelines, integration of voice assistants like Google Assistant and Alexa, as well as embedding AI analytics and video frameworks for monitoring and content streaming. Furthermore, you will collaborate closely with hardware, app, and IoT teams to refine the system architecture for effective project execution. The ideal candidate for this position would have at least 3 years of experience in C/C++ development on Linux-based embedded systems, along with a good understanding or interest in Matter/Thread protocols. Proficiency in TCP/IP, UDP, cloud integration, and OTA is essential, and experience with voice assistant integration would be advantageous. Knowledge of version control systems such as Git/SVN, issue tracking tools like JIRA, and familiarity with agile workflows is also required to excel in this role.,