Primary Functions: Install, configure, maintain, and optimize Microsoft SQL Server databases. Design and implement backup strategies and disaster recovery plans. Conduct database performance tuning and manage storage capacity planning. Administer Windows Server environments (and optionally Linux) hosting database and web servers. Manage IIS web servers for hosting .NET applications, including SSL/TLS configuration and security hardening. Collaborate with development teams on application deployments and troubleshooting. Manage code and deployment workflows via Bitbucket, Jira, and Azure DevOps. (Optional) Assist with basic understanding of application architecture and web development. Job Qualifications: The qualifications we are looking for are mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Minimum Qualifications: Bachelor s degree in Computer Science, Information Systems, or equivalent work experience. 5-7 years of experience with SQL Server administration (preferably 2016 or later). 5-7 years of experience in Windows Server administration and IIS web hosting. Proficiency in T-SQL scripting, PowerShell automation, and monitoring tools. 3-4 years of experience in Experience with Bitbucket (Git), Jira, and Azure DevOps for version control and deployment. Additional Qualifications: (Bonus) Familiarity with basic web development concepts, especially in .NET MVC and Bootstrap environments. (Highly desirable) Experience administering databases and servers for clinical or healthcare applications Soft/ Behavior Skills: Good Communication and Collaboration. Strong ARO Ability to work both independently and as part of a team Strong analytical and creative problem-solving skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

We are looking for an experienced Java developer to join our Global Individual Health (GIH) release train. O ur scrum teams are cross functional and aligned to key value streams for our business. Role You will be responsible for following and promoting development best practices. You will be an experienced developer in agile ways of working and will collaborate with the scrum master and product owner. You will be developing code, reviewing work of other developers, and leading by example in areas of code quality and software engineering standards. Main duties/responsibilities include Developing Java applications and services using Cigna standards Providing technical guidance for small groups of developers on digital projects Accountable for delivering high quality code and test automation as per Cigna standards Contributing to Agile Ceremonies and PI Planning Story point estimates, working on POCs, presenting demos to stakeholders Accountable for implementation of features as per architectural design Making low-level technical decisions, producing and reviewing detailed technical designs Participating in application security reviews Signing-off releases (ready to Go Live checks) Utilizing and promoting design methodologies, object-oriented design and design patterns Providing ongoing consultation and troubleshooting advice for supported systems Coaching junior members of the team Interfacing in a professional manner with internal and external users, at all levels Using own initiative to continually identify areas of service improvement Essential requirements: bachelors degree in Computer Science or a related discipline At least 8 years of relevant working experience Java 8+ Spring Core Framework, Spring Data/JPA Unit Testing, Test Automation Maven or Gradle Design and develop REST Web APIs/services OWASP/Web App Security Experience with GIT Excellent written and verbal communication skills Experience with Agile development practices Should have requirements: Spring Boot, Spring Security Consuming SOAP web services Swagger, Postman, SoapUI JSP, basic JavaScript, jQuery, HTML 5, CSS 3 Spring MVC T-SQL, SQL Stored Procedures Experience with Linux Bash and JBoss web application server (JBoss JWS, JBoss EAP) Experience with CI/CD and DevOps Ability to work we'll independently or within a team, especially cross-functional teams Nice to have requirements: Experience developing microservices, service mesh, Istio or equivalent Experience with Azure DevOps, Boards, Pipelines and Deployments Docker, AWS, CloudFormation Experience with ReactJS Legacy front-end frameworks such as Struts, Tapestry, Webflow, Tiles, ExtJS, GWT Experience with security products Veracode/Checkmarx, Whitehat and OWASP ZAP Experience using SonarQube Experience with Linux Bash and JBoss web application server (JBoss JWS, JBoss EAP) Experience with or willingness to learn IIS Web Server and/or Apache Knowledge of computer network infrastructures, technologies and protocols, especially HTTP(S) protocol and SSL certificates Ability to determine unique and creative solutions to problems within a rapid development environment

We are looking for an experienced Java developer to join our Global Individual Health (GIH) release train. O ur scrum teams are cross functional and aligned to key value streams for our business. Role You will be responsible for following and promoting development best practices. You will be an experienced developer in agile ways of working and will collaborate with the scrum master and product owner. You will be developing code, reviewing work of other developers, and leading by example in areas of code quality and software engineering standards. Main duties/responsibilities include Developing Java applications and services using Cigna standards Providing technical guidance for small groups of developers on digital projects Accountable for delivering high quality code and test automation as per Cigna standards Contributing to Agile Ceremonies and PI Planning Story point estimates, working on POCs, presenting demos to stakeholders Accountable for implementation of features as per architectural design Making low-level technical decisions, producing and reviewing detailed technical designs Participating in application security reviews Signing-off releases (ready to Go Live checks) Utilizing and promoting design methodologies, object-oriented design and design patterns Providing ongoing consultation and troubleshooting advice for supported systems Coaching junior members of the team Interfacing in a professional manner with internal and external users, at all levels Using own initiative to continually identify areas of service improvement Essential requirements: bachelors degree in Computer Science or a related discipline At least 6 years of relevant working experience Java 8+ Spring Core Framework, Spring Data/JPA Unit Testing, Test Automation Maven or Gradle Design and develop REST Web APIs/services OWASP/Web App Security Experience with GIT Excellent written and verbal communication skills Experience with Agile development practices Should have requirements: Spring Boot, Spring Security Consuming SOAP web services Swagger, Postman, SoapUI JSP, basic JavaScript, jQuery, HTML 5, CSS 3 Spring MVC T-SQL, SQL Stored Procedures Experience with Linux Bash and JBoss web application server (JBoss JWS, JBoss EAP) Experience with CI/CD and DevOps Ability to work we'll independently or within a team, especially cross-functional teams Nice to have requirements: Experience developing microservices, service mesh, Istio or equivalent Experience with Azure DevOps, Boards, Pipelines and Deployments Docker, AWS, CloudFormation Experience with ReactJS Legacy front-end frameworks such as Struts, Tapestry, Webflow, Tiles, ExtJS, GWT Experience with security products Veracode/Checkmarx, Whitehat and OWASP ZAP Experience using SonarQube Experience with Linux Bash and JBoss web application server (JBoss JWS, JBoss EAP) Experience with or willingness to learn IIS Web Server and/or Apache Knowledge of computer network infrastructures, technologies and protocols, especially HTTP(S) protocol and SSL certificates Ability to determine unique and creative solutions to problems within a rapid development environment

You must be aware of Microsoft technologies like AD, DNS, IIS, FTP, Terminal Server, backup and restore technologies, network technologies, and troubleshooting for O365 admin, AWS, AZURE, and SharePoint.

The Frontline Product Support team provides L1 L2 support for multiple critical applications. This role involves addressing issues reported or escalated by users or the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications. Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues across systems and applications. Managing daily workload to users receive the best possible service, always being aware of SLA s and issues impacting live services. Delivery of L1 and L2 application support services to client users to agreed Service Level Agreements. Manage high-severity incidents, minimizing downtime and coordinating with key stakeholders. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Perform proactive monitoring and address alerts before escalation. Utilize monitoring tools to predict and prevent potential issues. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate effectively with other teams, such as development, operations, and L3 support to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem reviews to help improve future incident response. Maintain and update runbooks and troubleshooting documentation. Explain technical issues and resolutions clearly to non-technical stakeholders. Handle multiple tickets and incidents concurrently, especially during critical situations. Required Skills Qualifications: Strong understanding of retail media support services and workflows. Excellent troubleshooting and analytical skills for diagnosing complex issues. Experience in ITIL-based support environments with strict SLA/OLA adherence. Experience in delivering exceptional, customer focused and service driven support delivery. Proficiency in ticketing systems like JIRA, ServiceNow, and ZohoDesk. Advanced SQL skills and experience with database tools (Oracle, PostgreSQL, SQL Developer, pgAdmin). Basic knowledge of IIS, Linux, and Windows server environments. Familiarity with cloud platforms (Azure, Google Cloud). Strong communication skills to explain technical details to non-technical audiences. Ability to work in 24x7 shifts, including night shifts and on-call rotations. Hands-on experience with monitoring tools such as Grafana, New Relic, and App Dynamics. Self-motivated, autonomous, detail oriented, passionate about delivering high quality services. Good general understanding of Retail Media platforms and products. Qualifications Bachelors in Computer Science

Primary Functions: Install, configure, maintain, and optimize Microsoft SQL Server databases. Design and implement backup strategies and disaster recovery plans. Conduct database performance tuning and manage storage capacity planning. Administer Windows Server environments (and optionally Linux) hosting database and web servers. Manage IIS web servers for hosting .NET applications, including SSL/TLS configuration and security hardening. Collaborate with development teams on application deployments and troubleshooting. Manage code and deployment workflows via Bitbucket, Jira, and Azure DevOps. (Optional) Assist with basic understanding of application architecture and web development. Job Qualifications: The qualifications we are looking for are mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: Minimum Qualifications: Bachelor s degree in Computer Science, Information Systems, or equivalent work experience. 5-7 years of experience with SQL Server administration (preferably 2016 or later). 5-7 years of experience in Windows Server administration and IIS web hosting. Proficiency in T-SQL scripting, PowerShell automation, and monitoring tools. 3-4 years of experience in Experience with Bitbucket (Git), Jira, and Azure DevOps for version control and deployment. Additional Qualifications: (Bonus) Familiarity with basic web development concepts, especially in .NET MVC and Bootstrap environments. (Highly desirable) Experience administering databases and servers for clinical or healthcare applications Soft/ Behavior Skills: Good Communication and Collaboration. Strong ARO Ability to work both independently and as part of a team Strong analytical and creative problem-solving skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Details: Job Description Looking for a highly skilled and experienced Citrix Lead to oversee the design, implementation, and management of our Citrix infrastructure. The ideal candidate will have a deep understanding of Citrix technologies and a proven track record of leading teams to deliver high-quality virtual desktop and application solutions. You will collaborate closely with cross-functional teams to ensure the seamless delivery of services that meet business requirements. Lead and mentor a team of Citrix administrators and engineers, fostering a culture of collaboration, innovation, and continuous improvement. Conduct regular performance reviews and identify training opportunities for team members. Ensure high availability, reliability, and security of the Citrix infrastructure, including Citrix ADC (NetScaler), Citrix Cloud, and associated services. Provides Subject Matter Expertise on applicable technologies Manage end-to-end project lifecycles for Citrix-related initiatives, including upgrades, migrations, and new deployments. Collaborate with stakeholders to define project scope, timelines, budgets, and deliverables, ensuring alignment with organizational goals. Implement monitoring solutions to track the performance of Citrix services, analyze metrics, and proactively address potential issues. Optimize Citrix configurations and resources to enhance performance and user experience. Proven experience in a leadership role, managing teams and projects. Oversee the design, implementation, and management of the Citrix environment, including Citrix Virtual Apps and Desktops. Ensure high availability, performance, and security of the Citrix infrastructure. Lead and manage Citrix-related projects, ensuring alignment with business objectives and timely delivery of solutions. Collaborate with cross-functional teams to define project scope, requirements, and milestones. Ensure that the Citrix infrastructure adheres to security best practices and compliance requirements, including data protection and user access controls. Provide required inputs to stakeholders involved in case of critical incidents like outages. Act as a point of escalation for complex technical issues, providing advanced troubleshooting and resolution. Develop and maintain comprehensive documentation for processes, configurations, and troubleshooting procedures. Conduct regular security assessments and audits, implementing necessary changes to maintain compliance. Establish and maintain documentation for processes, configurations, and troubleshooting guidelines. Implement monitoring solutions to proactively identify and resolve performance issues in the Citrix environment. Analyze performance metrics and generate reports for management. Work closely with other IT teams (network, security, application support) to ensure seamless integration and operation of the Citrix environment. Liaise with vendors and third-party service providers to support ongoing operations and enhancements. Develop and enforce best practices for Citrix environment management and security compliance. Stay up-to-date with industry trends and advancements in Citrix technologies and recommend improvements. Strong problem-solving abilities and a proactive mindset. Ability to work effectively under pressure and manage multiple priorities. Job Requirements Details: Have significant experience in implementation & troubleshooting of Citrix environments starting with legacy versions XenApp 6, 6.5 and XenDesktop 7.x environments including latest CVAD on-prem/cloud, installing, configuring, managing/maintaining, and troubleshooting. Have expertise in Infrastructure, Delivery Management, system analysis, design, development & implementation, customer relationship and resource management. Proficiency in Windows Server administration, networking, and security principles. Experience with scripting languages (e.g., PowerShell) for automation tasks will be an added advantage. Exposure to Hybrid Citrix Cloud model having control layer on Citrix cloud and on-prem Storefronts, on-prem workloads (globally distributed) and on-prem ADCs (VPX/MPX). Expertise and hands-on experience in Citrix provisioning services like PVS and MCS. Experience in supporting PVS environment including maintaining PVS servers, load balancing, VDisks, creating new versions, etc. Hands-on experience in configuring workspace management tools like Citrix WEM. Hands-on experience in managing Citrix Netscalers (ADCs). Experience in configuring load balancer (Internal and External) and using Application Gateway for SSL offloading. Managing hybrid Identity solutions by using Azure Active directory and Domain Services. Possess excellent interpersonal, communication, quick learning, and analytical skills with demonstrated abilities in troubleshooting & remote resolving. Working in Production and Incident Management, requests received from client & customers as per ITIL process. Installing and configuring Citrix cloud connectors and adding them to the appropriate resource locations. Proven skills in Microsoft cloud technologies including Office 365, Azure, Azure AD, Intune, AD connect; ADFS, SSO, WAP and etc. Experience in implementing and troubleshooting Active Directory, GPO and other adjacent Windows server services like DNS, DHCP, DFS, print services, CA, IIS etc. Good knowledge of infrastructure monitoring tools like ControlUP, SCCM, etc. Experience in working/acting on Security bulletin released the vendors and fixing/remediating the vulnerabilities. Participated in Root Cause Analysis in Problem Management lifecycle activities Configured multiple stores of different domains in a single storefront in a CCVAD environment. Customization of Storefront/Workspace URL GUI. Published applications and desktops using tags, which is useful to publish resources from specific servers in a delivery group. Familiar with common technologies for backup, archiving, and system administration Monitoring the Citrix Internal and External environments using Citrix Director and Monitor (Cloud). Good knowledge and hands-on experience in configuring user profile solutions, like Citrix UPM, FsLogix, etc. Proven technical troubleshooting experience in all Citrix products. Execute daily support functions and processes along with predetermined tasks and activities. Monitoring activities of the team like day-to-day health monitoring activity, progress of tickets/incidents, addressing concerns/client escalations. Preparation of Knowledge Articles for the day-to-day incidents which help in self-troubleshooting the issues. Good experience of ticketing tools like ServiceNow, Remedy, SysAid, etc. Certifications in relevant technologies. Show more Show less

Job Description Regional Medical Advisor (RMA) – General & Specialty Medicine, North Region The RMA will serve as a key representative for our company, engaging with essential stakeholders in the field. The objective of our medical affairs team is to provide scientific expertise across identified regions, products, and therapy areas to these valued customers. Responsibilities And Primary Activities Scientific Expertise Develop and maintain a comprehensive understanding of the company's products, particularly in the cardiovascular therapeutic area, while staying updated on the latest medical advancements, clinical guidelines, and treatment protocols. Stakeholder Engagement Build and maintain relationships with Scientific Leaders (SLs), Key Decision Makers (KDMs), healthcare professionals, and academic institutions. Engage in scientific discussions, present clinical data, and provide educational support to Key Opinion Leaders (KOLs) regarding the company's products and therapeutic areas. Support to Medical Strategy Collaborate with the line manager to provide strategic inputs and expertise to product management. Medical Education Deliver scientific and medical education to internal stakeholders, including sales and marketing teams. Collaborate with the Medical Affairs team to develop and present training materials. Scientific Exchange Facilitate knowledge transfer between the company and external stakeholders by participating in medical conferences, advisory boards, and scientific meetings to gather insights and share data. Clinical Data Communication Interpret and communicate clinical trial data, real-world evidence, and other scientific information to healthcare professionals and regulators, ensuring compliance with regulations and company policies. Clinical Research Support Provide medical support for local studies, including identifying study sites for Investigator Initiated Trials. Cross-Functional Collaboration Work closely with Clinical Development, Regulatory Affairs, Marketing, and Market Access teams to provide scientific input, support clinical trial design, and align on medical communication plans. Medical Initiatives Support and lead medical projects aligned with the therapy area, involving strong stakeholder interaction. Medical Information Address medical inquiries and provide timely, accurate responses to healthcare professionals and other stakeholders, ensuring that medical information materials are current and compliant. Sales Force Training Train sales colleagues on assigned therapy areas and assist in pre-launch and launch training for new products. Compliance Adhere to legal, regulatory, and compliance guidelines, ensuring all activities are conducted ethically and in accordance with applicable laws. Overall, the RMA in Medical Affairs acts as a scientific expert and liaison between the company and external stakeholders, playing a crucial role in building scientific credibility, fostering relationships, and supporting the company's strategic objectives in the healthcare industry. Values and Behaviours Consistently demonstrate company values with a focus on excellence. Collaborate harmoniously with internal and external stakeholders. What You Must Have Educational Background A strong academic foundation in life sciences, such as a medical degree (MD) or doctorate (Ph.D.). Industry Experience At least 1 year of experience in the pharmaceutical cardiovascular therapy area, including roles in clinical research or medical affairs that expose the candidate to scientific and medical aspects of the industry. Therapeutic Area Expertise Demonstrated knowledge and expertise in the relevant cardiovascular therapeutic area, including experience with clinical trials and publications. Scientific and Clinical Knowledge Strong understanding of medical and scientific principles, including clinical trial design, data analysis, and interpretation, along with familiarity with relevant disease states and treatment guidelines. Communication and Relationship-Building Skills Excellent interpersonal, communication, and presentation skills are essential for effectively conveying scientific information to various stakeholders. Analytical and Problem-Solving Skills Ability to analyse complex scientific data, identify insights, and provide recommendations, particularly in interpreting clinical trial results and addressing medical inquiries. Adaptability and Flexibility Capability to work in dynamic environments, adapt to changing priorities, and travel frequently to engage with external stakeholders. Regulatory and Compliance Knowledge Familiarity with legal, regulatory, and compliance guidelines, including Good Clinical Practice (GCP) and ICH guidelines, as well as local regulations governing medical communications. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Advisory Board Development, Advisory Board Development, Clinical Development, Clinical Knowledge, Clinical Testing, Educational Program Development, Emergency Care, Good Clinical Practice (GCP), Healthcare Education, Health Economics Research, Investigator-Initiated Studies (IIS), Life Science, Management Process, Medical Affairs, Medical Communications, Medical Information Systems, Medical Marketing Strategy, Medical Policy Development, Medical Writing, Pharmacovigilance, Product Knowledge, Product Management, Regulatory Affairs Compliance, Regulatory Compliance, Regulatory Compliance Consulting {+ 5 more} Preferred Skills Job Posting End Date 06/30/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R350735 Show more Show less

Job Description Regional Medical Advisor (RMA) – General & Specialty Medicine, North Region The RMA will serve as a key representative for our company, engaging with essential stakeholders in the field. The objective of our medical affairs team is to provide scientific expertise across identified regions, products, and therapy areas to these valued customers. Responsibilities And Primary Activities Scientific Expertise Develop and maintain a comprehensive understanding of the company's products, particularly in the cardiovascular therapeutic area, while staying updated on the latest medical advancements, clinical guidelines, and treatment protocols. Stakeholder Engagement Build and maintain relationships with Scientific Leaders (SLs), Key Decision Makers (KDMs), healthcare professionals, and academic institutions. Engage in scientific discussions, present clinical data, and provide educational support to Key Opinion Leaders (KOLs) regarding the company's products and therapeutic areas. Support to Medical Strategy Collaborate with the line manager to provide strategic inputs and expertise to product management. Medical Education Deliver scientific and medical education to internal stakeholders, including sales and marketing teams. Collaborate with the Medical Affairs team to develop and present training materials. Scientific Exchange Facilitate knowledge transfer between the company and external stakeholders by participating in medical conferences, advisory boards, and scientific meetings to gather insights and share data. Clinical Data Communication Interpret and communicate clinical trial data, real-world evidence, and other scientific information to healthcare professionals and regulators, ensuring compliance with regulations and company policies. Clinical Research Support Provide medical support for local studies, including identifying study sites for Investigator Initiated Trials. Cross-Functional Collaboration Work closely with Clinical Development, Regulatory Affairs, Marketing, and Market Access teams to provide scientific input, support clinical trial design, and align on medical communication plans. Medical Initiatives Support and lead medical projects aligned with the therapy area, involving strong stakeholder interaction. Medical Information Address medical inquiries and provide timely, accurate responses to healthcare professionals and other stakeholders, ensuring that medical information materials are current and compliant. Sales Force Training Train sales colleagues on assigned therapy areas and assist in pre-launch and launch training for new products. Compliance Adhere to legal, regulatory, and compliance guidelines, ensuring all activities are conducted ethically and in accordance with applicable laws. Overall, the RMA in Medical Affairs acts as a scientific expert and liaison between the company and external stakeholders, playing a crucial role in building scientific credibility, fostering relationships, and supporting the company's strategic objectives in the healthcare industry. Values and Behaviours Consistently demonstrate company values with a focus on excellence. Collaborate harmoniously with internal and external stakeholders. What You Must Have Educational Background A strong academic foundation in life sciences, such as a medical degree (MD) or doctorate (Ph.D.). Industry Experience At least 1 year of experience in the pharmaceutical cardiovascular therapy area, including roles in clinical research or medical affairs that expose the candidate to scientific and medical aspects of the industry. Therapeutic Area Expertise Demonstrated knowledge and expertise in the relevant cardiovascular therapeutic area, including experience with clinical trials and publications. Scientific and Clinical Knowledge Strong understanding of medical and scientific principles, including clinical trial design, data analysis, and interpretation, along with familiarity with relevant disease states and treatment guidelines. Communication and Relationship-Building Skills Excellent interpersonal, communication, and presentation skills are essential for effectively conveying scientific information to various stakeholders. Analytical and Problem-Solving Skills Ability to analyse complex scientific data, identify insights, and provide recommendations, particularly in interpreting clinical trial results and addressing medical inquiries. Adaptability and Flexibility Capability to work in dynamic environments, adapt to changing priorities, and travel frequently to engage with external stakeholders. Regulatory and Compliance Knowledge Familiarity with legal, regulatory, and compliance guidelines, including Good Clinical Practice (GCP) and ICH guidelines, as well as local regulations governing medical communications. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Advisory Board Development, Advisory Board Development, Clinical Development, Clinical Knowledge, Clinical Testing, Educational Program Development, Emergency Care, Good Clinical Practice (GCP), Healthcare Education, Health Economics Research, Investigator-Initiated Studies (IIS), Life Science, Management Process, Medical Affairs, Medical Communications, Medical Information Systems, Medical Marketing Strategy, Medical Policy Development, Medical Writing, Pharmacovigilance, Product Knowledge, Product Management, Regulatory Affairs Compliance, Regulatory Compliance, Regulatory Compliance Consulting {+ 5 more} Preferred Skills Job Posting End Date 06/30/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R350735 Show more Show less

Job Title: Software Developer (.NET Core with Angular) Location: Sector 4, Chaar Murti, Greater Noida West Experience: 3-6 years of professional work experience as a .NET Developer, with a strong portfolio of web application development. About Us We are a dynamic and innovative Research & Development company headquartered in Hyderabad, established in 2013. Our name itself is German for "innovation," reflecting our core commitment to pioneering solutions. We specialize in the research and development of pharmaceutical drug products, focusing on complex generics and innovative products designed for global regulated markets. Our mission is to provide creative solutions for human suffering by developing affordable, high-quality medications, including solid orals, liquid orals, and injectables, with an expanding focus on dermal and topical R&D. We are driven by values such as customer centricity, reliability, efficiency, and transparency, and we aim to become a globally reputed company in our field. We foster a culture of equality and value addition in every aspect of our work. Job Summary We are seeking a skilled and experienced Software Developer specializing in .NET Core with Angular. The ideal candidate will be a key player in the full software development lifecycle of our web-based applications, contributing to our mission of leveraging technology to support our pharmaceutical R&D and operational goals. This role involves analyzing requirements, designing robust architectures, writing clean and testable code, developing RESTful APIs, and ensuring the seamless deployment and maintenance of our software solutions. You will work in a collaborative environment, with opportunities to support junior developers and contribute to the technological advancement of the company. Key Responsibilities Analyze system requirements, define project scope, and prioritize tasks effectively. Develop comprehensive technical specifications and robust application architecture, including detailed documentation. Write clean, scalable, testable, and maintainable code using .NET Core (C#) and other relevant programming languages (e.g., JQuery, scripting). Design, develop, and integrate user-facing elements and front-end applications using Angular, ensuring high performance and responsiveness. Develop and consume RESTful APIs for seamless integration between front-end and back-end systems. Design, build, and maintain efficient, reusable, and reliable C# code, demonstrating a strong understanding of application architecture and design patterns. Manage and implement both client-side and server-side logic, including handling postbacks and effectively utilizing web server controls. Implement robust file handling, comprehensive exception handling, and efficient event handling mechanisms. Integrate and manage FTP and mail functionalities within applications as required. Apply CSS and scripting languages for creating intuitive and visually appealing user interfaces. Conduct thorough testing and debugging of applications to ensure optimal performance, security, and reliability. Perform code reviews and refactor existing codebase to enhance quality, performance, and maintainability. Deploy fully functional applications to various environments (development, testing, production). Upgrade and modernize existing programs and applications to meet evolving business needs and technological advancements. Provide technical guidance, support, and mentorship to junior developers. Manage Internet Information Services (IIS) for hosting and application management, including setup, configuration, deployment, and troubleshooting. Configure, troubleshoot, and resolve issues related to application settings, configuration files (including secure management of DB credentials), FTP, and mail services. Effectively manage application behavior and settings through configuration files. Requirements (Should Have) Experience: 3-6 years of professional work experience as a .NET Developer, with a strong portfolio of web application development. Core Technical Skills Proficiency in building complex, scalable, and secure web-based applications. In-depth knowledge and hands-on experience with the .NET Core framework and C# programming language. Strong proficiency in Angular (latest versions preferred) for front-end development, including component-based architecture, services, and routing. Solid experience in designing, developing, and consuming RESTful APIs. Full-Stack Capabilities Demonstrated ability in full-stack development using C#, with a comprehensive understanding of application architecture, design patterns (e.g., MVC, MVVM), and best practices. Experience with both client-side and server-side processing, postbacks, and effective use of web server controls. Technical Knowledge Solid understanding and practical application of file handling, exception handling, and event handling. Experience with integrating and working with FTP and mail functionalities. Proficiency in modern front-end technologies including HTML5, CSS3, and JavaScript/TypeScript, along with JQuery. Familiarity with database technologies (e.g., SQL Server, Entity Framework). Understanding of software development principles like SOLID, DRY. Configuration, Deployment & DevOps Experience with configuring, troubleshooting, and debugging applications and their environments. Proven ability to manage application behavior through configuration files and environment variables. Hands-on experience with application setup, configuration, and hosting on IIS. Familiarity with version control systems (e.g., Git). Basic understanding of CI/CD pipelines is a plus. Soft Skills Excellent analytical and problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills. Ability to collaborate effectively within a team environment and work independently. Proactive, self-motivated, and eager to learn new technologies and methodologies. Strong organizational and time-management skills. Why Join Us? Be part of an innovative company making a real impact in the pharmaceutical R&D space. Work with cutting-edge technologies and contribute to meaningful projects. Collaborative and supportive work environment that values growth and learning. Opportunity to contribute to the development of software solutions that support scientific advancement. Skills: css3,jquery,typescript,c#,javascript/typescript,entity framework,.net core (c#),iis,restful apis,ci/cd,angular,sql server,.net developer,html5,.net core,database technologies,javascript,design patterns (e.g., mvc, mvvm),git,devops,programming languages (e.g., jquery, scripting).,front-end technologies Show more Show less

Working Days - Monday to Friday Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 3+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits :  5 days working – Rotational week off.  Salary credited on the 3rd of every month.  Health Insurance.  Accidental Insurance.  Life Insurance.  Gratuity.  ESIC and Provident Fund (eligible employees).  Initial one-month free accommodation for outstation employees.  Night Cab Drop-off facility (on request-subsidize cost).  Work training programs.  Rewards C Recognition vouchers.  Team outings.  Annual get-togethers and many more. Show more Show less

We are seeking a . NET developer responsible for building . NET applications using Microsoft technologies like Core .Net, C#, ASP . Net , MVC. Skills Required: Core .Net, C# and VB, IIS SQL Server, TSQL Web apps with ASP.net, Backend apps Visual studio, HTML, CSS, JS, JQuery, Node, REST, JSON, XML Front end and back end development in .NET 4+ Years hands-on software development .Net 4.5 - .NET 2.0, ASP.NET, .Net CORE,WEB APIs, C#, XML, JavaScript, Ajax, Transact SQL, HTML, CSS, MS Visual Studio.NET 2008 or 2017, SQL 2008 Only Apply if you can relocate to Mohali,Punjab Job Type: Full-time Pay: ₹25,000.00 - ₹75,000.00 per month Benefits: Paid time off Location Type: In-person Schedule: Fixed shift Morning shift Experience: dotnet: 4 years (Required) Work Location: In person

🧩 Tech Stack Frontend: Angular Backend: .NET, C# Database: Microsoft SQL Server Infrastructure: IIS (Windows), Linux-based VM cluster Integrations: AI modules, OCR engines, and automated communication workflows 🔍 Who We’re Looking For A hands-on Full-Stack Tech Lead who can own architecture, development, and team leadership. Someone passionate about solving complex problems, optimizing performance, and mentoring developers in a fast-moving, impact-driven environment. ✅ Key Responsibilities Lead the design and development of scalable web applications Collaborate with cross-functional teams (Product, QA, AI/ML, DevOps) Guide architecture decisions and code quality standards Mentor and support team members Troubleshoot complex production issues and lead resolution Ensure seamless integration of frontend/backend with AI/OCR workflows 💡 Qualifications 5+ years of full-stack development experience Expertise in Angular , .NET , C# , and MS SQL Server Proven experience hosting on IIS and working with Linux-based VMs Experience with AI/ML integrations or OCR tools is a big plus Strong problem-solving skills and attention to detail Excellent communication and leadership abilities 📬 How to Apply Interested? DM me or add Interested in the comment below. Show more Show less

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. NCR is looking for a Senior Software Engineer with strong C# development along with knowledge of Azure and React to join our Hospitality E-Commerce team in Hyderabad. Our aim is to turn the everyday into a great consumer experience, turn the restaurant into a place where you’re being served quickly, get exactly what you ordered, get great service, be able to provide feedback, pay using mobile. Our product portfolio is the most successful restaurant solution available to the global market today. We are an agile development organization, practicing SCRUM and Kanban. Primary responsibility is to develop high quality software solutions as a contributing member of a highly motivated team of Engineers. Should be able to understand the what goes behind the building of a complex resilient scalable enterprise products and should contribute through design and development of software according to the requirement specifications. This individual will hold the title “Software Engineer II” with the expectation to solve complex technical challenges and assist in continuously improving the software stack. Should have had hands on development experience for complex applications/solutions which has integrations with various components. Advanced knowledge on the best practices on enterprise applications – logging, communication, coding, testing and CI/CD pipeline is expected. Responsibilities include: Develop high quality software which meets requirements, promotes re-use of software components, and facilitates ease of support. Diagnose, isolate, identify and report and fix errors in software code. Help in updating and designing the software. Having knowledge of different design patterns. Identifies and implements process improvements in Engineering practices. Utilize software-based system maintenance and tracking tools. Validate input and technical content for technical documentation, user help materials and customer training. Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/nonfunctional requirements Create high fidelity estimates of their own work efforts. Assist others in estimating task effort and dependencies, responsible for team commitments within the Sprint. May be asked to lead and advise other Engineering resources as part of project activities. Considered subject matter experts in their chosen field Participates with industry groups, stays current with technology and industry trends, disseminates knowledge to team members, forms best practices. Communicate with Solution Management and other internal teams. Participates in cross-functional collaboration within the organization. Works on improving use of tools relating to R10 development/tools used BASIC QUALIFICATIONS: Bachelor’s degree in computer science or related field A minimum of 5+ years of experience in core development and below stack Skills: C#.Net, SQL Server, ASP.NET, SQL, Web API, Web Application Development, Solid Principles, Design Patterns, Multithreading. Version Controllers: TFS, GitHub Process: SAFe /Agile Methodology Additional: Coded UI, Cypress, TypeScript, RabbitMQ, IIS, (Material UI & Figma) Must have been an active participant in code reviews. Excellent troubleshooting skills to root cause complex issues is required. Experience in troubleshooting software issues for end customers is preferred. Should demonstrate skills to Analyze logs, verify, reproduce, and correct defects. Work extensively with cross-functional development teams, including analysts, engineers, and QA. Must be able to work in an agile, dynamic, varied, and fast paced environment. Excellent written and verbal communication skills Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Show more Show less

We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI. A moderately experienced resource who has spent some time building up competence with customer service, alongside strong technical skills. Somebody who relishes the opportunity to blend those skills with problem solving and diagnostic capabilities. Has worked in Technical Support previously and can bring new ideas and perspectives to the role and our team. Desires to be part of a superb team in a company that is recognized as an industry leader. This role is required to focus on a set of specified products and strive to become an expert. Has the ability to manage multiple tasks and Support cases at any one time, adhering to the required metrics. Has excellent communication and interpersonal skills. Needs to be able to work in a team and collaborate with colleagues. Responsibilities: Provide exceptional technical support to customers and partners via email, phone, and screen-shares. Respond with professional updates to customers via the support system within agreed Service Level Agreements (SLAs). Troubleshoot complex issues and provide timely resolution. Create, maintain, publish articles for Flexera’s Knowledge Base. Communicate effectively with Product Management and Engineering regarding defects and enhancement requests. Able to work hours that align with Flexera’s global customer base (APAC, EMEA, North America). Requirements: Passionate customer orientation and dedication. Strong analytical and problem-solving skills. Possesses intellectual curiosity. Eagerness to learn new technologies/skills. Solid interpersonal skills. Excellent verbal, written, and listening communication skills with English. Applies a communication strategy that is appropriate and effective for the situation, or context and target audience. Successfully conveys and receives intended messages while maintaining relationships. Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience. Creates and pursues goals that contribute to company success, holds self and others accountable to deliver results. Adapts and responds to the changing environment and to create opportunities for positive change. Works to understand and support the needs of others. Works collaboratively within diverse teams and across the organization to achieve goals. Includes the desire and ability to understand and respond effectively to other people with diverse views. Puts best interest of team ahead of self. Takes responsibility for individual, team, organizational and customer success. Manages time, goals, and priorities to continuously improve and add value. Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience. Comfort in a fast-paced environment where team success is encouraged. Experience with Windows and Unix/Linux operating systems, Oracle and MS SQL Server databases, SQL queries, and networking Basic programming and scripting knowledge e.g., PowerShell Preferred: Experience with IIS, Browser/Dev Tools, API, and REST calls Experience with Database skills – writing SQL queries. Understanding of Authentication technology and services (OAuth, SSO, IDPs, SAML) Education: Bachelor’s degree in computer science, information technology or related field Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all. We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com. Show more Show less

Main Responsibilities Physical Server & Storage Management: Address hardware, operating system & software/firmware issues of Tower, Rack & Blade Servers. Configure/manage servers using remote management consoles like IPMI, iDRAC, iLO etc. Execute BIOS updates and firmware updates for the server. Configure and maintain RAID in servers. Execute scheduled proactive support and performance-tuning activities. Virtualization Platform Management: Configure / Maintain virtualization platforms – vSphere ESXi and vCenter. Configure/maintain datastores, vSwitches and port groups Configure/maintain virtual machines and their operating systems. Scheduled proactive activities and patching support Manage virtual machine snapshots Configure/maintain backup and replication of VMs using various solutions (eg: Veeam Backup) Windows Server Environment: O/S support Windows Server 2012, 2016 & 2019 Configure / maintain Active Directory Domain Services and Group policy management Configure / maintain DNS, DHCP, File Server, Web Server (IIS) roles Configure / maintain Windows Server Update Services (WSUS). Perform operating system state backups as well as user/application data online/offline/cloud backups. Perform security updates and Operating System hardening activities. Network Environment: Experience in managing firewall / UTM solutions from Sophos. Experience in managing L2 switches /VLAN- Management. End user device management: Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet, VPN, IP/Soft Phones) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Specially Windows 10 & 11) O/S support Linux MAC OS management skill (Good to have) Application infrastructure- client-side support (Email, Office) General Responsibilities: Maintain definitive library for OS, Applications, product guides, device firmware etc. Maintain and update configuration documents Maintain assets and software license / subscriptions Vendor co-ordination and support Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance Skills: Excellent troubleshooting skills Proven experience as server admin or similar role Exceptional organizing and time-management skills Very good communication abilities Windows Server 2012/2016/2019 operating system management skills VMware virtualization management skill Experience in managing firewall /UTM solutions from Sophos Reporting ServersVMwareSophosWindows ServerStorageVLANStorage Area Network (SAN)Network-Attached Storage (NAS)Unified Threat ManagementFirewall ManagementWindows Show more Show less

Job Description Regional Medical Advisor (RMA) – General & Specialty Medicine, South Region The RMA will serve as a key representative for our company, engaging with essential stakeholders in the field. The objective of our medical affairs team is to provide scientific expertise across identified regions, products, and therapy areas to these valued customers. Responsibilities And Primary Activities Scientific Expertise Develop and maintain a comprehensive understanding of the company's products, particularly in the cardiovascular therapeutic area, while staying updated on the latest medical advancements, clinical guidelines, and treatment protocols. Stakeholder Engagement Build and maintain relationships with Scientific Leaders (SLs), Key Decision Makers (KDMs), healthcare professionals, and academic institutions. Engage in scientific discussions, present clinical data, and provide educational support to Key Opinion Leaders (KOLs) regarding the company's products and therapeutic areas. Support to Medical Strategy Collaborate with the line manager to provide strategic inputs and expertise to product management. Medical Education Deliver scientific and medical education to internal stakeholders, including sales and marketing teams. Collaborate with the Medical Affairs team to develop and present training materials. Scientific Exchange Facilitate knowledge transfer between the company and external stakeholders by participating in medical conferences, advisory boards, and scientific meetings to gather insights and share data. Clinical Data Communication Interpret and communicate clinical trial data, real-world evidence, and other scientific information to healthcare professionals and regulators, ensuring compliance with regulations and company policies. Clinical Research Support Provide medical support for local studies, including identifying study sites for Investigator Initiated Trials. Cross-Functional Collaboration Work closely with Clinical Development, Regulatory Affairs, Marketing, and Market Access teams to provide scientific input, support clinical trial design, and align on medical communication plans. Medical Initiatives Support and lead medical projects aligned with the therapy area, involving strong stakeholder interaction. Medical Information Address medical inquiries and provide timely, accurate responses to healthcare professionals and other stakeholders, ensuring that medical information materials are current and compliant. Sales Force Training Train sales colleagues on assigned therapy areas and assist in pre-launch and launch training for new products. Compliance Adhere to legal, regulatory, and compliance guidelines, ensuring all activities are conducted ethically and in accordance with applicable laws. Overall, the RMA in Medical Affairs acts as a scientific expert and liaison between the company and external stakeholders, playing a crucial role in building scientific credibility, fostering relationships, and supporting the company's strategic objectives in the healthcare industry. Values and Behaviours Consistently demonstrate company values with a focus on excellence. Collaborate harmoniously with internal and external stakeholders. What You Must Have Educational Background A strong academic foundation in life sciences, such as a medical degree (MD) or doctorate (Ph.D.). Industry Experience At least 1 year of experience in the pharmaceutical cardiovascular therapy area, including roles in clinical research or medical affairs that expose the candidate to scientific and medical aspects of the industry. Therapeutic Area Expertise Demonstrated knowledge and expertise in the relevant cardiovascular therapeutic area, including experience with clinical trials and publications. Scientific and Clinical Knowledge Strong understanding of medical and scientific principles, including clinical trial design, data analysis, and interpretation, along with familiarity with relevant disease states and treatment guidelines. Communication and Relationship-Building Skills Excellent interpersonal, communication, and presentation skills are essential for effectively conveying scientific information to various stakeholders. Analytical and Problem-Solving Skills Ability to analyse complex scientific data, identify insights, and provide recommendations, particularly in interpreting clinical trial results and addressing medical inquiries. Adaptability and Flexibility Capability to work in dynamic environments, adapt to changing priorities, and travel frequently to engage with external stakeholders. Regulatory and Compliance Knowledge Familiarity with legal, regulatory, and compliance guidelines, including Good Clinical Practice (GCP) and ICH guidelines, as well as local regulations governing medical communications. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Advisory Board Development, Advisory Board Development, Clinical Development, Clinical Knowledge, Clinical Testing, Educational Program Development, Emergency Care, Good Clinical Practice (GCP), Healthcare Education, Health Economics Research, Investigator-Initiated Studies (IIS), Life Science, Management Process, Medical Affairs, Medical Communications, Medical Information Systems, Medical Marketing Strategy, Medical Policy Development, Medical Writing, Pharmacovigilance, Product Knowledge, Product Management, Regulatory Affairs Compliance, Regulatory Compliance, Regulatory Compliance Consulting {+ 5 more} Preferred Skills Job Posting End Date 06/30/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R350739 Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues reported or escalated by users or the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications. Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues across systems and applications. Managing daily workload to users receive the best possible service, always being aware of SLA’s and issues impacting live services. Delivery of L1 and L2 application support services to client users to agreed Service Level Agreements. Manage high-severity incidents, minimizing downtime and coordinating with key stakeholders. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Perform proactive monitoring and address alerts before escalation. Utilize monitoring tools to predict and prevent potential issues. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate effectively with other teams, such as development, operations, and L3 support to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem reviews to help improve future incident response. Maintain and update runbooks and troubleshooting documentation. Explain technical issues and resolutions clearly to non-technical stakeholders. Handle multiple tickets and incidents concurrently, especially during critical situations. Required Skills & Qualifications: Strong understanding of retail media support services and workflows. Excellent troubleshooting and analytical skills for diagnosing complex issues. Experience in ITIL-based support environments with strict SLA/OLA adherence. Experience in delivering exceptional, customer focused and service driven support delivery. Proficiency in ticketing systems like JIRA, ServiceNow, and ZohoDesk. Advanced SQL skills and experience with database tools (Oracle, PostgreSQL, SQL Developer, pgAdmin). Basic knowledge of IIS, Linux, and Windows server environments. Familiarity with cloud platforms (Azure, Google Cloud). Strong communication skills to explain technical details to non-technical audiences. Ability to work in 24x7 shifts, including night shifts and on-call rotations. Hands-on experience with monitoring tools such as Grafana, New Relic, and App Dynamics. Self-motivated, autonomous, detail oriented, passionate about delivering high quality services. Good general understanding of Retail Media platforms and products. Qualifications Bachelors in Computer Science Show more Show less

Job Description Regional Medical Advisor (RMA) – General & Specialty Medicine, East Region The RMA will serve as a key representative for our company, engaging with essential stakeholders in the field. The objective of our medical affairs team is to provide scientific expertise across identified regions, products, and therapy areas to these valued customers. Responsibilities And Primary Activities Scientific Expertise Develop and maintain a comprehensive understanding of the company's products, particularly in the cardiovascular therapeutic area, while staying updated on the latest medical advancements, clinical guidelines, and treatment protocols. Stakeholder Engagement Build and maintain relationships with Scientific Leaders (SLs), Key Decision Makers (KDMs), healthcare professionals, and academic institutions. Engage in scientific discussions, present clinical data, and provide educational support to Key Opinion Leaders (KOLs) regarding the company's products and therapeutic areas. Support to Medical Strategy Collaborate with the line manager to provide strategic inputs and expertise to product management. Medical Education Deliver scientific and medical education to internal stakeholders, including sales and marketing teams. Collaborate with the Medical Affairs team to develop and present training materials. Scientific Exchange Facilitate knowledge transfer between the company and external stakeholders by participating in medical conferences, advisory boards, and scientific meetings to gather insights and share data. Clinical Data Communication Interpret and communicate clinical trial data, real-world evidence, and other scientific information to healthcare professionals and regulators, ensuring compliance with regulations and company policies. Clinical Research Support Provide medical support for local studies, including identifying study sites for Investigator Initiated Trials. Cross-Functional Collaboration Work closely with Clinical Development, Regulatory Affairs, Marketing, and Market Access teams to provide scientific input, support clinical trial design, and align on medical communication plans. Medical Initiatives Support and lead medical projects aligned with the therapy area, involving strong stakeholder interaction. Medical Information Address medical inquiries and provide timely, accurate responses to healthcare professionals and other stakeholders, ensuring that medical information materials are current and compliant. Sales Force Training Train sales colleagues on assigned therapy areas and assist in pre-launch and launch training for new products. Compliance Adhere to legal, regulatory, and compliance guidelines, ensuring all activities are conducted ethically and in accordance with applicable laws. Overall, the RMA in Medical Affairs acts as a scientific expert and liaison between the company and external stakeholders, playing a crucial role in building scientific credibility, fostering relationships, and supporting the company's strategic objectives in the healthcare industry. Values and Behaviours Consistently demonstrate company values with a focus on excellence. Collaborate harmoniously with internal and external stakeholders. What You Must Have Educational Background A strong academic foundation in life sciences, such as a medical degree (MD) or doctorate (Ph.D.). Industry Experience At least 1 year of experience in the pharmaceutical cardiovascular therapy area, including roles in clinical research or medical affairs that expose the candidate to scientific and medical aspects of the industry. Therapeutic Area Expertise Demonstrated knowledge and expertise in the relevant cardiovascular therapeutic area, including experience with clinical trials and publications. Scientific and Clinical Knowledge Strong understanding of medical and scientific principles, including clinical trial design, data analysis, and interpretation, along with familiarity with relevant disease states and treatment guidelines. Communication and Relationship-Building Skills Excellent interpersonal, communication, and presentation skills are essential for effectively conveying scientific information to various stakeholders. Analytical and Problem-Solving Skills Ability to analyse complex scientific data, identify insights, and provide recommendations, particularly in interpreting clinical trial results and addressing medical inquiries. Adaptability and Flexibility Capability to work in dynamic environments, adapt to changing priorities, and travel frequently to engage with external stakeholders. Regulatory and Compliance Knowledge Familiarity with legal, regulatory, and compliance guidelines, including Good Clinical Practice (GCP) and ICH guidelines, as well as local regulations governing medical communications. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Advisory Board Development, Advisory Board Development, Clinical Development, Clinical Knowledge, Clinical Testing, Educational Program Development, Emergency Care, Good Clinical Practice (GCP), Healthcare Education, Health Economics Research, Investigator-Initiated Studies (IIS), Life Science, Management Process, Medical Affairs, Medical Communications, Medical Information Systems, Medical Marketing Strategy, Medical Policy Development, Medical Writing, Pharmacovigilance, Product Knowledge, Product Management, Regulatory Affairs Compliance, Regulatory Compliance, Regulatory Compliance Consulting {+ 5 more} Preferred Skills Job Posting End Date 06/30/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R350741 Show more Show less

Job Description Regional Medical Advisor (RMA) – General & Specialty Medicine, East Region The RMA will serve as a key representative for our company, engaging with essential stakeholders in the field. The objective of our medical affairs team is to provide scientific expertise across identified regions, products, and therapy areas to these valued customers. Responsibilities And Primary Activities Scientific Expertise Develop and maintain a comprehensive understanding of the company's products, particularly in the cardiovascular therapeutic area, while staying updated on the latest medical advancements, clinical guidelines, and treatment protocols. Stakeholder Engagement Build and maintain relationships with Scientific Leaders (SLs), Key Decision Makers (KDMs), healthcare professionals, and academic institutions. Engage in scientific discussions, present clinical data, and provide educational support to Key Opinion Leaders (KOLs) regarding the company's products and therapeutic areas. Support to Medical Strategy Collaborate with the line manager to provide strategic inputs and expertise to product management. Medical Education Deliver scientific and medical education to internal stakeholders, including sales and marketing teams. Collaborate with the Medical Affairs team to develop and present training materials. Scientific Exchange Facilitate knowledge transfer between the company and external stakeholders by participating in medical conferences, advisory boards, and scientific meetings to gather insights and share data. Clinical Data Communication Interpret and communicate clinical trial data, real-world evidence, and other scientific information to healthcare professionals and regulators, ensuring compliance with regulations and company policies. Clinical Research Support Provide medical support for local studies, including identifying study sites for Investigator Initiated Trials. Cross-Functional Collaboration Work closely with Clinical Development, Regulatory Affairs, Marketing, and Market Access teams to provide scientific input, support clinical trial design, and align on medical communication plans. Medical Initiatives Support and lead medical projects aligned with the therapy area, involving strong stakeholder interaction. Medical Information Address medical inquiries and provide timely, accurate responses to healthcare professionals and other stakeholders, ensuring that medical information materials are current and compliant. Sales Force Training Train sales colleagues on assigned therapy areas and assist in pre-launch and launch training for new products. Compliance Adhere to legal, regulatory, and compliance guidelines, ensuring all activities are conducted ethically and in accordance with applicable laws. Overall, the RMA in Medical Affairs acts as a scientific expert and liaison between the company and external stakeholders, playing a crucial role in building scientific credibility, fostering relationships, and supporting the company's strategic objectives in the healthcare industry. Values and Behaviours Consistently demonstrate company values with a focus on excellence. Collaborate harmoniously with internal and external stakeholders. What You Must Have Educational Background A strong academic foundation in life sciences, such as a medical degree (MD) or doctorate (Ph.D.). Industry Experience At least 1 year of experience in the pharmaceutical cardiovascular therapy area, including roles in clinical research or medical affairs that expose the candidate to scientific and medical aspects of the industry. Therapeutic Area Expertise Demonstrated knowledge and expertise in the relevant cardiovascular therapeutic area, including experience with clinical trials and publications. Scientific and Clinical Knowledge Strong understanding of medical and scientific principles, including clinical trial design, data analysis, and interpretation, along with familiarity with relevant disease states and treatment guidelines. Communication and Relationship-Building Skills Excellent interpersonal, communication, and presentation skills are essential for effectively conveying scientific information to various stakeholders. Analytical and Problem-Solving Skills Ability to analyse complex scientific data, identify insights, and provide recommendations, particularly in interpreting clinical trial results and addressing medical inquiries. Adaptability and Flexibility Capability to work in dynamic environments, adapt to changing priorities, and travel frequently to engage with external stakeholders. Regulatory and Compliance Knowledge Familiarity with legal, regulatory, and compliance guidelines, including Good Clinical Practice (GCP) and ICH guidelines, as well as local regulations governing medical communications. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Not Applicable Shift Valid Driving License Hazardous Material(s) Required Skills Advisory Board Development, Advisory Board Development, Clinical Development, Clinical Knowledge, Clinical Testing, Educational Program Development, Emergency Care, Good Clinical Practice (GCP), Healthcare Education, Health Economics Research, Investigator-Initiated Studies (IIS), Life Science, Management Process, Medical Affairs, Medical Communications, Medical Information Systems, Medical Marketing Strategy, Medical Policy Development, Medical Writing, Pharmacovigilance, Product Knowledge, Product Management, Regulatory Affairs Compliance, Regulatory Compliance, Regulatory Compliance Consulting {+ 5 more} Preferred Skills Job Posting End Date 06/30/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R350741 Show more Show less

Role Summary Join our team as a Splunk Sales Engineer, where you'll help redefine how businesses use information in decision-making This is your chance to lead the evaluation stage of the sales process, serving as the key advisor for Splunks innovative offerings alongside our sales team, customers, and partners! What This Role Gets To Do Competent in showcasing and promote Splunks products and services through presentations and engaging webinars, both onsite and at industry events, Serve as a trusted Functional Specialist, conveying the value of Splunk's technology and applications to both technical and business customers, Develop tailored solutions by understanding and addressing each customer's outstanding needs and challenges, Build and maintain strong, collaborative relationships with a diverse range of customer from technical staff to senior management, throughout the sales cycle, Lead the technology evaluation phase, independently guiding prospects and customers through technical queries and solution exploration, Respond efficiently and with competence to functional and technical elements of RFPs and RFIs, driving comprehensive and customer-centric solutions, Participate in complicated proof-of-concept /proof-of-value events, collaborate with a team with varied strengths to establish success criteria and communicate valuable outcomes, Quickly adapt to new tools and processes, making valuable contributions to the continuous improvement of our Solutions Engineering team, Competent participation and/or working with a wider team in Unified Engagement Model (UEM) on moderately complicated accounts, Drive overall customer satisfaction through all the stages of the sales lifecycle, Partner with marketing to build impactful content and showcase Splunk's value in marketing and industry events, Must-have Qualifications A competent Presales / Technical Sales experience in a software vendor environment with validated results in technical software vendor sales, Able to conduct discovery sessions to understand customer business goals and demonstrate how Splunk can deliver targeted solutions, Experience in crafting detailed responses to RFIs/RFPs, showcasing reliability and technical acuity, A strong teammate who thrives in the technology assessment phase, actively contributing as a crucial technical advisor, Excellent knowledge of Company's overall IT technology Ability to investigate technicalities when needed to provide hands-on demonstrations, Great analytical problem solving and decision making skills and competent to work independently to resolve, identify issues, risks and suggest mitigations strategies, Competent to identify all technical issues of your assigned accounts to assure customer satisfaction throughout the UEM process Establish and maintain positive relationships with your customer technical decision makers and staff, Strong communications, presentation and interpersonal skills, Willingness to travel where required, Technical Literacy Observability\APM solutions including; AppD, DataDog, Dynatrace, Splunk or similar Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Exposure to common development & scripting\automation tools e-g Terraform Ability to understand, position and apply common systems e-g Open Source, IBM etc Understanding if common Network, Middleware & Database management solutions e-g IIS, MS SQL, Oracle Nice-to-have Qualifications Strong self-motivation and well-rounded growth mindset to thrive in a dynamic, fast-growing, constantly evolving environment and learn new technologies, Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities: Database Management: Administer and manage MS SQL Server databases (versions 2012 and above), ensuring database availability, security, and performance. Performance Tuning: Perform performance tuning and optimization of databases, including indexing, query optimization, and SQL Server Profiler usage. Backup & Recovery: Implement and manage backup and recovery strategies for high availability and disaster recovery plans. High Availability Solutions: Design and implement high availability solutions like Always-On Availability Groups, SQL Server Clustering, Log Shipping, and Database Mirroring. Database Security: Administer SQL Server security, including creating and managing users, roles, permissions, and encryption techniques. Database Migrations & Upgrades: Lead database migration projects and upgrade efforts across environments and versions. Automation: Automate routine database maintenance tasks, such as backups, cleanup jobs, and index maintenance using SQL Agent and PowerShell scripts. Troubleshooting: Identify and resolve database-related issues such as performance bottlenecks, corruption, connectivity, and query optimization. Monitoring & Reporting: Monitor the health and performance of SQL Server instances and provide proactive reports and dashboards to stakeholders. Documentation: Maintain up-to-date documentation for all databases, configurations, and procedures to ensure easy troubleshooting and knowledge transfer. Collaboration: Work closely with development teams to optimize application code and database interactions. Provide support in database design, and implement best practices. Capacity Planning: Ensure that databases are scalable by analyzing resource usage trends and planning for capacity needs. Required Skills and Experience: Experience: 8-9 years of experience as a Microsoft SQL Server DBA managing large-scale SQL Server environments. SQL Server Versions: Deep expertise with SQL Server 2012 and above (2016, 2019 preferred). High Availability & DR Solutions: Strong hands-on experience with Always-On Availability Groups, SQL Server Clustering, and other HA/DR solutions. Performance Tuning: Proven experience in query optimization, execution plan analysis, and performance tuning. Backup & Recovery: Hands-on experience with backup strategies, point-in-time recovery, and disaster recovery planning. Scripting & Automation: Proficiency in T-SQL and PowerShell scripting to automate administrative tasks. Security Management: Knowledge of database security best practices, encryption, auditing, and compliance. Tools & Monitoring: Experience with monitoring tools like SQL Server Management Studio (SSMS), SQL Profiler, Redgate, etc. Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive mindset. Preferred Certifications: Certifications: Microsoft Certified: Azure Database Administrator Associate or Microsoft Certified: SQL Server Database Administration (MCSA) is a plus. Cloud Experience: Experience with Azure SQL Database or other cloud database platforms is a plus. Soft Skills: Strong communication and interpersonal skills with the ability to work effectively across teams. Ability to work under pressure, manage multiple tasks, and meet deadlines. Detail-oriented with excellent organizational skills. Required Skills Mysql,Mongo Db,SQL Server DBA

Main objective of this position is to deliver high quality software on his own and together with the team (including design, code, tests, documentation) and to accelerate the delivery. Required Experience and Skills: 5 to 9 years of experience with developing software solutions in Microsoft Technologies. Experience with business requirements analysis, technical analysis and design, coding, unit testing, QA automation and implementation of configurations within software environment. POSITION & OBJECTIVES : Technology skills: Mandatory Strong background in Software Development Life Cycle (SDLC)/Engineering. Good expertise in n-Tier architectures with RESTFUL Web API. Hands on experience with .NET 4.5 and .NET Core, C#.NET, ASP.NET, ASP.NET Core, Angular, HTML, CSS, jQuery, Java Script. AzureDevOps, Azure Fundamentals, GitHub, Octopus dev essentials, PowerShell Scripting (Basic) Hands on experience with MS SQL queries and optimization of queries. Worked on LINQ and Entity Framework. Configure IIS both machine level and site level. Create and configure Windows services, windows schedulers, windows event log. Sound knowledge of SOA Principles. Good expertise in code review, evaluation, optimization and performance improvement skills like SonarQube or any other industry standard code review tools. Experience with Agile/Scrum Organization. Experience with ATDD / TDD. Experience with Continuous Integration Environments (TFS/AzureDevOps/Octopus would be appropriate). Should have excellent oral and written communication skills with fluent English. Preferred Knowledge on UML, design patterns, design principles such as SOLID / DRY and best coding practices. Proven ability and interest in building new application feature which interacts with exiting application, integration with external applications and infrastructure. Methodology skills Test Driven Development. Agile-Scrum. Domain Driven Design. Personal Skills: Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Fluent in English. Scrum values: Commitment, Focus, Collaboration, Openness, Respect, Courage. Profile description: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe and US. Will be an added advantage if worked on Laboratory related applications. Qualifications BE Computer Science/MCA or any other bachelors degree with the right experience.

Design, develop, test, release and maintain components of Zenoti Collaborate with a team of PM, DEV, and QA to release features Work in a team following agile development practices (SCRUM) Build usable software, released at high quality, runs at scale and is adopted by customers Learn to scale your features to handle 2x ~ 4x growth every year and manage code that has to deal with millions of records, and terabytes of data Release new features into production every month, and get real feedback from thousands of customers to refine your designs Be proud of what you work on, obsess about the quality of the work you produce What skills do I need 3+ years of experience in designing and developing applications on the Microsoft stack Strong background in building web applications Strong experience in HTML, Javascript, CSS, jQuery, .NET/IIS with C# Proficient in working with Microsoft SQL Server Experience in developing web applications using Angular/Flutter/Dart a plus Strong logical, analytical and problem-solving skills Excellent communication skills Can work in a fast-paced, ever-changing, startup environment. Why Zenoti Be part of an innovative company that is revolutionizing the we'llness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.

Job Title Technical Consultant Job Description Job title: Technical Consultant The Technical Consultant (TC) is responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions, including problem identification, system architecture definition / specification, implementation, basic integration, validation and verification testing, customer education, solution activation, and system restoration The Technical Consultant works with a variety of customers across the globe to conceptualize, design and optimize Philips solutions with the aiming for customer success. Designing for these unique environments requires strong, proven design talent and a deep knowledge of technical and customer best practices in a variety of environments. Involve in planning & forecasting discussions for all the planned and unplanned activities Demonstrates leadership qualities with the ability to take decisive action. Strong communication skills as the role is customer-focused and will involve managing customer and stakeholder expectations. Strong understanding on infrastructure & infrastructure related components Analyzing & troubleshooting various compute and storage hardware (HPE, IBM & DELL) issues quickly and effectively that can be administered remotely. Good analytical knowledge on administering VMWare virtualized infrastructure which include Install, Configure, Manage virtualized infrastructure - HA, vMotion, DRS, EVS. Installation, configuration & management of OS and application(s). Creation of virtual machines, clones, snapshots, backup etc. Configuration modification to existing virtual machine(s) Troubleshooting issues. Provide infrastructure related technical consultation to both local & remote teams. Analyzing and troubleshooting Operating Systems issues quickly and effectively. Create and maintain documents all the actions taken during regular activity including problem description and resolution through internal tracking and knowledgebase system. Creating various reports for the metrics defined on periodic basics. Provide Support for hardware refresh, incremental storage orders, - All orders for which HLM team is responsible for. Assist with DC move projects. Demonstrate a high level of empathy for customer concerns. Work as a team member, integral to the successful implementation of targeted objectives. Document suggestions for continued improvements to internal systems and products. Technical Skillset: ESSENTIAL Great customer relations skills Minimum of 7+ years of experience in a product support, technical repair or troubleshooting capacity. Good organization, time management, and writing skills. Good knowledge hardware - Installation, configuration and maintenance methodologies - HP/DELL/IBM. Operating System - Install/Configure/Troubleshoot -Windows Server 2003/2008/2012. Good to have - Knowledge on scripting language (PowerShell, Python,VBScript, etc.). Proficient knowledge on overall server administration. Knowledge on Microsoft AD, DNS,GPO s, DHCP, IIS, MMQ etc. Good Knowledge on Storage concepts and administration - SAN,NAS and DAS. Knowledge on storage configurations - RAID and RAID groups, File systems(NTFS/VMFS/EXT3), SAN Zone creation & mapping, iSCSI, FC, NFS etc Knowledge on network Switch/Router , OSI layers. Good knowledge on industry standard virtualization technology. Good Analytical, Administration, troubleshooting skills on VMware Virtualization concepts such as - vCenter,Cluster, HA, DRS, vMotion,Cloning, Snapshot etc. Demonstrated effective oral communication skills; diction, grammar and tone Experience on Ticketing systems - SalesForce etc. DESIRED Technical degree PACS/DICOM experience (preferred but not mandatory) VMware experience/certification How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role.