Job Role : Odoo Implementation Engineer Experience Required : 1- 3 years Location : Trivandrum, Technopark No. Of Openings : 2 Mode of Working : Work from Office Brief Description At Kameda Infologics, we are a passionate team of technology and healthcare enthusiasts that apply cutting-edge technology to solve real-world and multi-dimensional healthcare problems, driving digital transformation to meet the clients needs. As an Odoo Implementation Engineer, you will be working with a unique and gifted team of clinical and technical experts that are developing exciting products for our customers and collaborating with cross-functional teams. Job Description Role & Responsibilities : Requirement Gathering & Client Management Engage with clients to understand business processes and gather detailed functional requirements. Document business needs and map them to Odoo functionalities, identifying gaps and potential Serve as a liaison between clients and the development team for smooth project execution. Implementation & Testing Configure and customize Odoo modules to align with business processes. Develop test cases and perform functional testing to ensure quality before deployment. Conduct user acceptance testing (UAT) and resolve issues before go-live. Documentation & Training Prepare and maintain documentation for requirements, configurations, and user guides. Provide functional training to end-users and ensure smooth adoption of Odoo solutions. Mandatory Key Skills & Experience Required : Strong functional knowledge of Odoos Inventory & Accounting modules. Proven experience in handling client interactions, requirement gathering, and documentation. Expertise in testing & QA methodologies for Odoo implementations. Preferred Experience in hospital/healthcare industry projects. Understanding of hospital workflows, inventory, and finance processes. 1-3 years of experience (ref:hirist.tech) Show more Show less
Key Responsibilities: Requirement Gathering & Client Management Engage with clients to understand business processes and gather detailed functional requirements. Document business needs and map them to Odoo functionalities, identifying gaps and potential customizations. Serve as a liaison between clients and the development team for smooth project execution. Implementation & Testing Configure and customize Odoo modules to align with business processes. Develop test cases and perform functional testing to ensure quality before deployment. Conduct user acceptance testing (UAT) and resolve issues before go-live. Documentation & Training Prepare and maintain documentation for requirements, configurations, and user guides. Provide functional training to end-users and ensure smooth adoption of Odoo solutions. Key Skills & Experience Required: Mandatory: Strong functional knowledge of Odoo’s Inventory & Accounting modules . Proven experience in handling client interactions, requirement gathering, and documentation. Expertise in testing & QA methodologies for Odoo implementations. Preferred: Experience in hospital/healthcare industry projects . Understanding of hospital workflows, inventory, and finance processes. 1-3 years of experience
At Kameda Infologics , we are a passionate team of technology and healthcare enthusiasts that apply cutting-edge technology to solve real-world and multi-dimensional healthcare problems, driving digital transformation to meet the client’s needs. As an IT Support and Implementation Engineer, you will be working with a unique and gifted team of clinical and technical experts that are developing exciting products for our customers and collaborating with cross-functional teams. As an IT Support and Implementation Engineer, the candidate will assist with the overall technical design concept and diagnostic tests to ensure that the features and performance meet the highest quality standards and business requirements Interacts with Project Managers and external customers to plan and support. Participate in Product installation and updates remotely or on the WebEx with customer. Keep track of every install and updates at customer environment in CRM. Engage with Project Manager and Solution Consultant on internal weekly meeting or with customers. Involve in troubleshooting of products with the Help Desk when called for assistance. Prepares documentations for the product development. Represents Kameda Infologics through professional interactions with all internal and external clients. Serves as a client advocate through product and implementation improvement collaboration. Increases and maintains technical knowledge related to our Products. Should be proficient in resolving SQL database issues in the client environment will be added advantage. Knowledge on network would be added advantage. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate. Ready to work on weekend or nights at the time of Go Live of projects implementation. Technical training/experience in computer hardware and network components will be added advantage. Excellent communications skills and a great deal of patience. Training and/or related experience in a technical support environment. Open for traveling. Skills Required: Healthcare Domain Knowledge: Understanding of workflows like patient registration, billing, scheduling, medical records, and pharmacy management. Database and Query Management: PostgreSQL: Write and execute database queries to analyze and resolve data inconsistencies. Database Maintenance: Perform optimizations, backups, and restores for application databases. Web Application Support: Back-End Support: Analyze server logs, API responses, and server-side scripts. Cloud and Hosting Support: Manage cloud-based applications hosted on platforms like Azure. Hosting of web application in IIS & Linux with basic DevOps knowledge. Networking and Connectivity Support: VPN and Remote Access Configuration : Assist in setting up remote access for healthcare professionals. Network Monitoring Tools: Use various tools to diagnose network-related issues. Technical Troubleshooting and Issue Resolution: Incident Management : Diagnose and resolve issues reported by end-users, including login problems, data errors, and performance issues. Problem Escalation : Escalate unresolved issues to higher-level support teams, developers, or system administrators. Application Monitoring and Maintenance: System Monitoring : Continuously monitor the performance of applications to detect anomalies or downtime. Maintenance Activities : Perform updates, patches, and upgrades to ensure compliance and security. Data Backups and Recovery Testing : Verify backup schedules and conduct recovery testing to prevent data loss. Integration and Interoperability Support: API and Third-Party Integrations : Support APIs for Electronic Health Records (EHR) systems and medical devices. Experience Required: 3-5 years
At Kameda Infologics, we are a passionate team of technology and healthcare enthusiasts applying cutting-edge technology to solve real-world and multi-dimensional healthcare problems, driving digital transformation to meet our clients’ needs. You will be working with a unique and gifted team of clinical and technical experts, developing exciting products for our customers, and collaborating with cross-functional teams to deliver impactful healthcare IT solutions. We are looking for an experienced Support Lead with strong expertise in Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS). The candidate will lead the support function, ensure smooth operations, and act as the key escalation point for resolving complex issues. This role demands a combination of deep technical knowledge, leadership skills, and client-facing experience. Key Responsibilities Lead and manage the support team, ensuring timely and effective resolution of issues related to RIS, PACS, and associated healthcare IT applications. Act as a subject matter expert (SME) for RIS and PACS support. Collaborate with product, development, and QA teams to address recurring issues and provide input for product improvements. Conduct root cause analysis and ensure implementation of preventive measures for recurring technical problems. Ensure SLA compliance and maintain high levels of customer satisfaction. Mentor and guide support engineers, building their technical and customer management capabilities. Prepare technical documentation, support guidelines, and knowledge base articles. Work closely with clients to understand their requirements, provide solutions, and manage escalations effectively. Required Skills & Experience 7–10 years of experience in IT Support, with significant exposure to RIS and PACS . Strong understanding of hospital workflows, especially radiology and imaging domains. Hands-on experience in troubleshooting and resolving complex technical issues. Good knowledge of healthcare standards (HL7, DICOM) and integration workflows. Proven leadership experience in managing support teams. Excellent communication and client-handling skills. Strong problem-solving, analytical, and decision-making abilities. Preferred Qualifications Bachelor’s degree in computer science, Information Technology, Biomedical Engineering, or related field. Experience in HIS/HMIS support will be an added advantage. Exposure to SQL, APIs, and related configurations is desirable.
As a Support Lead at Kameda Infologics, you will play a crucial role in ensuring the smooth operations of Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS). You will lead the support team, act as an escalation point for complex issues, and collaborate with cross-functional teams to deliver impactful healthcare IT solutions. Key Responsibilities: - Lead and manage the support team to ensure timely resolution of issues related to RIS, PACS, and other healthcare IT applications. - Serve as a subject matter expert (SME) for RIS and PACS support. - Collaborate with product, development, and QA teams to address recurring issues and provide input for product enhancements. - Conduct root cause analysis and implement preventive measures for technical problems. - Ensure SLA compliance and maintain high levels of customer satisfaction. - Mentor and guide support engineers to enhance their technical and customer management skills. - Prepare technical documentation, support guidelines, and knowledge base articles. - Work closely with clients to understand their requirements, offer solutions, and effectively manage escalations. Qualifications Required: - 7-10 years of IT Support experience, with a focus on RIS and PACS. - Profound understanding of hospital workflows, particularly in radiology and imaging domains. - Hands-on experience in troubleshooting and resolving complex technical issues. - Good knowledge of healthcare standards such as HL7, DICOM, and integration workflows. - Demonstrated leadership skills in managing support teams. - Excellent communication and client-handling capabilities. - Strong problem-solving, analytical, and decision-making abilities.,