For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - System Administration, you will install and monitor Linux/Windows operating systems, administer, support, troubleshoot and cater to the business needs in this environment. You will resolve user issues, address change management requests, and identify potential issues by implementing protective measures. Duties And Responsibilities Design and develop infrastructure monitoring and reporting toolsSupport and troubleshoot various Linux/Windows environmentsHelp tune performance and ensure high availability of infrastructurePerform regular backups & restoration as per defined processFault finding, analysis and of logging information for reporting of performance exceptionsPerform day-to-day maintenance; investigate and resolve incidents and/or change tickets for the environment.Evaluate, recommend, and implement strategies for scalability, disaster recovery and high availability Knowledge, Experience & Skills Knowledge of Operating Systems installation, configuration and hardening managementKnowledge of system admin, Linux/Windows operating systems, net backup and EMC storage AdminRed Hat Certified Engineer (RHCE)Knowledge of App servers and web servers:JBOSS, Websphere, Apache, IIS, etc.Bachelor’s degree in IT, Computer Science, Computer Engineering or similar related fields required. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role: Technology Lead - IdentityNow Career Level: Senior Job Summary The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation. Key Responsibilities Should have experience on IdentityNow SaaS solution L2/L3 support Will be responsible for applications onboarding Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls. Partner with Product Management to ensure your team has clear tactical and strategic backlogs Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt Recruit, coach, develop, and motivate high performing engineers Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers An exceptional mentor and leader with a passion for continuous improvement Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Automating of manual tasks performed by administration team. Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion. Troubleshoot IdentityNow Issues Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10 years’ experience Skills Expertise: IdentityNow managed support experience and application onboarding Knowledge on Java, Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e., verbal & written communication, technical document writing etc. Exposure to global security standards e.g., PCI, SOX, HIPAA etc. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: SailPoint Certified IdentityNow Engineer (Good to have) Work Requirements: Willingness to be on call support Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role. Job requirements Application Support & Deployment Summary: Seeking an experienced Application Support and Deployment Engineer to join our team. Responsibilities include monitoring and resolving components of applications and infrastructure. AWS Cloud Practitioner & Cloud Solutions Architect Associate qualifications are preferred however any equivalent industry standard cloud experience or certification will be considered. AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferred Support experien ce in a financial service regulated environment. System admin experience in Windows server 2012+ environment Relevant work experience in Linux or Windows systems administration Awareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups. Working knowledge of SSL certs Intermediate knowledge of troubleshooting Networking and load balancing topology. Working knowledge of IIS and tomcat Extensive knowledge of Middleware technologies and hands-on experience Deploy and support products for clients in the US and internationally. Create new environments, carry out software deployments, and manage estates. Work closely with the Technical Lead to enhance service delivery. Provide support outside of normal office hours for issue resolutions and deployments. Maintain records of support issues and deployments for KB Assist with installations, configurations with various teams across the business. Understanding and experience in using cloud platform propriety platform services and tooling including at a minimum Compute, Understanding best practices and how to secure cloud resources for a highly regulated enterprise environment. Windows Server operating systems Windows automation tools such as PowerShell. Knowledge and experience of cloud well architected frameworks and adoption principles Contribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments. Provide a resilient, scalable, and secure platform. Being actively involved in exciting new research projects and proof of concepts Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Full understanding of the development lifecycle & methodologies Credible and professional Able to challenge appropriately and present solutions. Excellent oral and written communication skills and strong customer focus. Ability to juggle many tasks in a fast-moving environment. Excellent organisational and communication skills. Self-starting and able to work on own initiative. High attention to detail Driving delivery and continuous improvement Nice to have: SharePoint Administrator Presconnect, Kofax Informatica PowerShell Monitoring tool i.e. Datadog, Opsview, Nagios, etc Qualification: - BTech or bachelor’s degree in Information Technology or equivalent AWS Certified - preferable. Any other Professional cloud certification Experience:- 8 – 10 years of relevant experience in supporting Applications, Middleware, Web servers. Summary: Seeking an experienced Application Support and Deployment Engineer to join our team. Responsibilities include monitoring and resolving components of applications and infrastructure. AWS Cloud Practitioner & Cloud Solutions Architect Associate qualifications are preferred however any equivalent industry standard cloud experience or certification will be considered. AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferred Support experien ce in a financial service regulated environment. System admin experience in Windows server 2012+ environment Relevant work experience in Linux or Windows systems administration Awareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups. Working knowledge of SSL certs Intermediate knowledge of troubleshooting Networking and load balancing topology. Working knowledge of IIS and tomcat Extensive knowledge of Middleware technologies and hands-on experience Deploy and support products for clients in the US and internationally. Create new environments, carry out software deployments, and manage estates. Work closely with the Technical Lead to enhance service delivery. Provide support outside of normal office hours for issue resolutions and deployments. Maintain records of support issues and deployments for KB Assist with installations, configurations with various teams across the business. Understanding and experience in using cloud platform propriety platform services and tooling including at a minimum Compute, Understanding best practices and how to secure cloud resources for a highly regulated enterprise environment. Windows Server operating systems Windows automation tools such as PowerShell. Knowledge and experience of cloud well architected frameworks and adoption principles Contribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments. Provide a resilient, scalable, and secure platform. Being actively involved in exciting new research projects and proof of concepts Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Full understanding of the development lifecycle & methodologies Credible and professional Able to challenge appropriately and present solutions. Excellent oral and written communication skills and strong customer focus. Ability to juggle many tasks in a fast-moving environment. Excellent organisational and communication skills. Self-starting and able to work on own initiative. High attention to detail Driving delivery and continuous improvement Nice to have: SharePoint Administrator Presconnect, Kofax Informatica PowerShell Monitoring tool i.e. Datadog, Opsview, Nagios, etc Qualification: - BTech or bachelor’s degree in Information Technology or equivalent AWS Certified - preferable. Any other Professional cloud certification Experience:- 8 – 10 years of relevant experience in supporting Applications, Middleware, Web servers. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

32311BR Bangalore - Campus Job Description Role Middleware engineer Title Middleware engineer Years of Experience 4 to 5 Years Required Skills (Primary) General OS knowledge. Windows and Linux IIS Knowledge F5 Knowledge Nice-to-Have Skills (Secondary) Oracle Fusion Middleware AWS Experience Required Automation (Terraform, Ansible, PowerShell, Bash) Required Technology Experience Windows Linux IIS Windows Services Powershell BAsh F5 LTM F5 GTM Communication Skills Good CST Overlap: 4 Middleware engineer Qualifications Bachelor's Degree Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 7 Show more Show less

Area(s) of responsibility About Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job – As a .NET Full Stack Developer, you'll play a key role in designing and developing high-performance web applications using .NET technologies. You'll work across both front-end and back-end systems, ensuring seamless integration, security, and scalability while implementing best coding practices. Job Title - .Net Full stack Developer Location: Noida Educational Background: Bachelor’s degree in computer science, Information Technology, or related field. Mode of Work- Hybrid Job Responsibilities Experience Required - 8-10 Years Excellent Angular 6.0/7.0/8.0/17, .NET and understanding of Application Architecture and Design Patterns. Review requirements, create system design documents, and develop solutions. Proficiency in C#, ASP.NET, IIS Server, OOPS, Web API 2.0, jQuery, LINQ, Windows Service, Entity Framework & Docker Container. Very good experience in SQL SERVER/No SQL and Database design. Strong understanding of Authentication/Authorization process using Oath /token-based authentication. should be able to write unit tests using XUnit should be hands entity Framework 5.0/6.0, code first development. Should have capabilities to develop the core modules/components and should have experience in one or more complete life cycle modules. should have at least good experience of Azure Cloud based development should have knowledge of CICD pipeline, GIT, Azure Web jobs & Azure functions Strong analytical and problem-solving skills. Good communication skills and should be willing to learn & grow.

Our technology services client is seeking multiple OSS Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: OSS Support EngineerMandatory Skills: Ansible, ARM, Azure AKS, Azure App Service, Azure DevOpsExperience: 3- 5 YearsLocation: HyderabadNotice Period: Immediate - 15 Days Job description: 2+ years of technical customer support experience or software development experience2+ years of technical experience in the following:Open-source software (OSS) development experience in two or more of the following: Java, Python, Node.js, PHP, or Ruby.Deep experience with HTTP web servers in two or more of the following: IIS, Apache, Tomcat, Nginx, or Gunicorn.Knowledge of database technologies in one or more of the following: MSSQL, MySQL, MariaDB, MongoDB, PostgreSQL, Redis, and CosmosDB a plus.Technical experience in continuous integration (CI) and continuous deployment (CD) with one or more of the following: Azure DevOps, Jenkins, Oryx, Git, Github, Bitbucket. Preferences:Understanding of how HTTP requests are handled end-to-end including HTTP headers, cookies, etc.Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging.Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.Knowledge of enterprise solutions utilizing Java or Python.Experience of back-end or full-stack development in a team environment.Knowledge of Azure App Services or other Cloud Services is an added advantage.Experience in many of these desirable areas:Knowledge of .Net Core, Python, Node.js, Java, JavaScript, PHP, and popular frameworks such as WordPress, Joomla, and Drupal.Deep experience with Open-Source Web technologies, Shell Scripting, troubleshooting, and developing with Linux, Nginx, Apache, Tomcat, Nginx, and Gunicorn.Experience with custom Docker images and troubleshooting Docker.Knowledge of Docker orchestration tools (Kubernetes, OpenShift, Docker Swarm, Apache Mesos, Azure Kubernetes Service (AKS)).Experience with micro-services is a plus.Troubleshooting skills in TCP/IP Network, DNS, SSL/TLS.Familiarity with packet sniffers: Wireshark, Fiddler or Network Monitor/Message Analyzer If you are interested, share the updated resume to sohail.s@s3staff.com

Experience: 9 to 15yearsLocation: HyderabadNotice Period: Up to 30daysResponsibilitiesInstallation, configuration troubleshooting of Windows server 2012, 2016, 2019.Responsible for patching Windows Servers using SCCM.Must have experience on upgrading the operating system to Windows Server 2019.Must have a hands-on experience in Setup\Configure\Manage SCCM, Active Directory, vSphere, IIS, SMTP, SFTP, FTP and Server Hardware.Extensive hands-on experience automating processes through scripting using Python and or PowerShellConfiguring and troubleshooting DNS/DHCP/WSUS/SCCM/AV GPOs.Experienced in supporting day-to-day operational issues and runtime operations.Hands-on experience on AWS -- Able to spin up EC2, patching in AWS, SSM, security groups, disk expansions in AWS using AWS toolsAble to communicate complex topics to stakeholders.Has a basic hands-on on VMwareAble to handle deployment issues with Ansible pertaining to windows servers.Vulnerability management – Zero-day ad-hoc vulnerabilities, domain controllersAble to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)Installation, configuration, troubleshooting of ESX servers 6 and 7.Responsible for patching and upgrades including firmware.Basic understanding and hands-on on underlying storage hardware.Adept at using ESXi CLI and basic commands.Manage Vcenter – patching, performance upgrades etc.Ability to manage switches and related configuration.Hands on experience on Vcenter related configuration – able to manage/create/setup/configure clusters and related configuration.Expert at troubleshooting issues in migration, ESXi slowness, HBA issues etc.Able to use VROPS a plus.Basic vendor management – support model (Dell, HP)Hyperconverged infrastructure understanding a plus.Understanding of snapshots and related Rubrik integrationCapacity managementAble to communicate complex topics to stakeholders.Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus) Minimum Qualifications / Skills· Any AWS certification would be an added plus.· Any Microsoft certification would be an added plus.· Any VMware certification would be an added plus.

Institute of Information Science Postdoctoral Researcher 2 Person The Computer Systems Laboratory - Machine Learning Systems Team Focuses On Research Areas Including Parallel And Distributed Computing, Compilers, And Computer Architecture. We Aim To Leverage Computer System Technologies To Accelerate The Inference And Training Of Deep Learning Models And Develop Optimizations For Next-generation AI Models. Our Research Emphasizes The Following Job DescriptionUnit Institute of Information ScienceJobTitle Postdoctoral Researcher 2 PersonWork Content Research on Optimization of Deep Learning Model Inference and Training AI Model Compression and Optimization Model Compression Techniques (e.g., Pruning And Quantization) Reduce The Size And Computational Demands Of AI Models, Which Are Crucial For Resource-constrained Platforms Such As Embedded Systems And Memory-limited AI Accelerators. We Aim To Explore AI compiler: deployment methods for compressed models across servers, edge devices, and heterogeneous systems. High performance computing: efficient execution of compressed models on processors with advanced AI extensions, e.g., Intel AVX512, ARM SVE, RISC-V RVV, and tensor-level accelerations on GPUs and NPUs. AI Accelerator Design We aim to design AI accelerators for accelerating AI model inference, focusing on software and hardware co-design and co-optimization. Optimization of AI Model Inference in Heterogeneous Environments Computer Architectures Are Evolving Toward Heterogeneous Multi-processor Designs (e.g., CPUs + GPUs + AI Accelerators). Integrating Heterogeneous Processors To Execute Complex Models (e.g., Hybrid Models, Multi-models, And Multi-task Models) With High Computational Efficiency Poses a Critical Challenge. We Aim To Explore Efficient scheduling algorithms. Parallel algorithms for the three dimensions: data parallelism, model parallelism, and tensor parallelism. Qualifications Ph.D. degree in Computer Science, Computer Engineering, or Electrical Engineering Experience in parallel computing and parallel programming (CUDA or OpenCL, C/C++ programming) or hardware design (Verilog or HLS) Proficient in system and software development Candidates With The Following Experience Will Be Given Priority Experience in deep learning platforms, including PyTorch, TensorFlow, TVM, etc. Experience in high-performance computing or embedded systems. Experience in algorithm designs. Knowledge of compilers or computer architectureWorking EnvironmentOperating Hours 8:30AM-5:30PMWork Place Institute of Information Science, Academia SinicaTreatment According to Academia Sinica standards: Postdoctoral Researchers: NT$64,711-99,317/month. Benefits include: labor and healthcare insurance, and year-end bonuses. Reference Site 洪鼎詠網頁: http://www.iis.sinica.edu.tw/pages/dyhong/index_zh.html, 吳真貞網頁: http://www.iis.sinica.edu.tw/pages/wuj/index_zh.html Please Email Your CV (including Publications, Projects, And Work Experience), Transcripts (undergraduate And Above), And Any Other Materials That May Assist In The Review Process To The Following PIs Acceptance MethodContacts Dr. Ding-Yong Hong Contact Address Room 818, New IIS Building, Academia Sinica Contact Telephone 02-27883799 ext. 1818Email dyhong@iis.sinica.edu.tw Required Documents Dr. Ding-Yong Hong: dyhong@iis.sinica.edu.tw Dr. Jan-Jan Wu: wuj@iis.sinica.edu.twPrecautions for application DatePublication Date 2025-01-20Expiration Date 2025-12-31

Exp Range:- 3 to 8 yrsLocation:- NagpurCandidate should have knowledge on Below activities. WASInstall and Build WebSphere 8.5 and WAS 9 application servers on Linux platform. Troubleshoot and maintain applications on apache web servers and middleware application servers Install and configure local and remote plugins; integrate web infrastructure components Set up vertical, horizontal and hybrid clustered environments for scalability, high availability and failover, migrate applications and process servers Work with other infrastructure teams to fulfill the server prerequisites like server and storage requirements. Create deployment scripts and work with application stakeholders to deploy applications, configure Webservices and provide connectivity, messaging and service-oriented integration to power SOA. IISManage URLs and apps hosted on IIS web serversManage SSL certificate renewal on IIS servers.Coordinate with Network team for network load balancer config and troubleshooting.Remediate security vulnerabilities reported by security team.BPMAdditional and Removal of applications Configuration of new BPM Workflow applicationsSnapshot deployment of the BPM Workflow applications. Co-ordination with other teams for OS and Database patchingWorks with the product vendors like IBM to BPM related IssuesSSL managementVersion upgrade of the BPM Workflow products

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MSD CRM Architect Job purpose: A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing). Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using .NetPlugins/ASP.Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 9+ years of CRM Configuration & Customization experience is must. Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B.Tech./MCA/MBA with a sound industry experience of 8+ years Preferred skills: CRM Configuration & Customization(Plugins etc) D365 CRM Certified EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Senior Technical Support Engineer – (ProjectWise) Position Summary: Bentley Systems is seeking a talented individual to become a valued member of our Support team. A Support Engineer with high expertise, with significant autonomy and responsibility. This role is expected to complete a wide range of tasks and have advanced knowledge in different Product areas. Anticipates technical challenges and has deep understanding of the product(s) in their domain. Persistently debugs the most complex issues by finding root cause or a viable workaround. Provides oversight, coaching and guidance to colleagues in the team and being the gate keeper of the cooperation between Global Technical Support and Product Advancement Group. Responsibilities: Dedicated to our users and committed to ensuring our products support their success. Provide Advanced troubleshooting and technical assistance for ProjectWise Product functionality/features. Independently scopes, designs, and delivers solutions for large, complex technical issues. Interact with users to gather detailed information, collect logs for investigations and ask targeted questions to narrow down the root cause. Maintain accurate notes and details on user support cases and provide documentation to users. Serve as a point of escalation for facing complex technical challenges. Properly escalate issues that require developers to engage appropriate internal teams. Share updates on specific issues that could affect multiple users and accounts. Document software problem defects for review and take corrective actions. Document advanced technical knowledge and gather insights to provide continuous training to the general support organization. Act as the go-to person in Technical Support for their area of expertise. Influence prioritization of defect fixes with Developers. based on user impact and commercial agreement. Technical Qualifications: Expert knowledge of ProjectWise suite of Products, both Web, Desktop and Server. Advanced, progressive experience in the Administration of Engineering Information/Document Management systems. Familiarity with programming language (e.g. .Net and C++) and experience in reading and interpreting log files. Strong understanding of ProjectWise Integration with other Bentley products. Intermediate to Advanced knowledge of relational databases: Microsoft SQL Server or Oracle. Intermediate knowledge of IIS (Internet Information Services), Intermediate to Advanced knowledge of Networking (DNS, TCP\IP, FQDN, cluster environments). Intermediate to Advanced knowledge of Cloud Technologies, Grafana, Kubernetes and related tools. Advanced knowledge of Windows Operating System (Server and client) with respect to administration and debugging. Other Qualifications: Bachelor’s degree in information technology or relevant technical discipline. A "user first" approach and strong critical thinking; with a desire to solve problems with excellent troubleshooting skills. Internal and External Communication to be handled with patience, friendliness, and clarity. Emotional intelligence when talking with users and the ability to document in a methodical manner. Proven experience in technical support and exposure to global user interactions. Proven experience of answering queries with interactions with different stakeholders. Ability to work well with Global colleagues to help address user issues. Ability to manage time effectively by delegating, prioritizing, and scheduling tasks to ensure they are completed in the expected timelines. A motivated self-starter with the ability to work independently and in a team. Exhibit leadership qualities with team-wide impact Leads by example and inspires others. What We Offer: An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. A great Team and culture – please see our Recruitment video Competitive Salary and benefits. The opportunity to work within a global and diverse international team. A supportive and collaborative environment. Colleague Recognition Awards. Who We Are: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries. www.bentley.com Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age or any other characteristic protected by local law or unrelated to job qualifications. About Bentley Systems: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. www.bentley.com Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience 5+yrs Experience Mandatory skillset:- Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance What's in it for you? What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com

So, what’s the role all about? As a Senior Specialist Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 12-15yrs experience required Proven experience as a Bot Developer or in a similar role involving integration and customization, such as chatbot integration with platforms like Google Dialogflow or IBM Watson. Knowledge on Prompt Engineering Good understanding of modern authentication standards ex - oAuth2, OIDC, SAML Good understanding of browser security like CORS, X-frame-options Good understanding of HTML i.e. iframe, CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Excellent Troubleshooting and Debugging skills on SaaS Applications. Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Flexibility to extent hours to exchange info with US team Bachelor’s degree or equivalent experience in a high-level environment What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6886 Reporting into: Tech Manager Role Type: Individual Contributor

Responsibilities We are looking for a skilled Smart Plant Materials (SPM) Consultant to provide expert-level support in the Installation/upgrade, implementation, customization, and optimization of Hexagon s SmartPlant Materials. The consultant will work with engineering, procurement, and construction teams to ensure efficient material management across the project lifecycle. Experience in the installation and setup of Hexagon SmartPlant Materials on servers and client machines. Install and configure the necessary software components (Java JDK, Apache Tomcat, IIS, Oracle Database, etc.) Understanding of system requirements and prerequisites for the installation process. Installation/upgrade of smart plant materials for new projects/existing projects and Installation of hotfixes. Installing of Oracle Application Server components and updating DB object/scripts which are delivered by Hexagon. Upgrading the existing version product to new versions, installing hotfixes/patches. Oracle DBA skills are required. Implement and configure Hexagon SmartPlant Materials (SPM) modules to meet client-specific requirements. Provide consulting and advisory services related to material management, procurement, logistics, and site functionalities. Collaborate with business stakeholders to gather requirements and translate them into functional specifications. Support integration between SPM and other enterprise systems (ERP,SAP, Ecosys, Primavera, etc.). Conduct system testing, validation, and user acceptance testing (UAT). Deliver user training and create support documentation. Troubleshoot technical issues and provide ongoing support and upgrades. Assist with data migration, configuration, and reporting activities. Education / Qualifications Bachelor s degree in engineering. 3-7 years of experience working with Hexagon Smart Plant Materials or similar engineering material management tools. Strong knowledge of SPM modules such as: Bill of Materials (BOM) Smart Reference Data (SRD) Procurement Expediting Site and Warehouse Management Understanding of material lifecycle in large capital projects (EPC domain). Experience in customizing and integrating SmartPlant tools with external systems. Proficiency in PLSQL programming language and database management (Oracle).

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationVendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parAdministration of Windows Server, groups, group policies, DNS, DHCPUnderstanding of backups, replications for Veeam, Symantec, Zetro, CommvaultOn premises backup alert management, monitoring and restorationSSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers)Smooth and timely customer engagementDisk, CPU, Snapshot management provisioningMonitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVityManage understand Failover Cluster, NLBCitrix/RDS/WVD knowledge with application publishing, upgrading, managing securelyManage windows update compliance.Antivirus Management, Sophos, Defender.Patching ESXi hosts and vCenter updatesKnowledge of vulnerability management and critical remediationChange management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodical troubleshooting processGood verbal and written communication skillsMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration)Proactive vs Reactive approachITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper - V, VMware)O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup execWindows Administration certifications 2012 and aboveExposure to SAN /NASMS Azure and Office 365 AdministrationSymantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrikeExposure to Blade servers and configurationsITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Requisition ID: 399125 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T1 Hiring Manager: Wilma Castelino Recruiter Name: Ajith Warrier Additional Locations: Meet your Team : Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for infrastructure support and services along with running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe. Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations and support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for Application support and services along with running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe. The Role: As an IT Technology Consultant, you will be responsible for: Handling Incidents, Alerts, and Service Requests Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems Troubleshooting and resolving any Application and Database issues that impact the customer's business Managing daily operations ensuring high availability Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team Coordination with international teams in global projects/crisis handling/de-escalation initiatives While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end Role Requirements: BE / BTech / MCA from a reputable institute 2 to 4 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) Working knowledge of Business Object Products (BOBI, BODS etc) Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases. Basic knowledge of Network and Storage Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Experience working in an international environment, being able to work effectively with international and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs) Ability to continuously acquire new knowledge proactively and independently. Analytical and solution-oriented thinking Effectively resolve/drive resolution of Critical Incident & Problem Management areas. Exposure to the ITIL framework Preferred: Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases Ability to own, Lead and coordinate operational tasks, escalations and process improvements Scripting experience - Any of Shell, Perl, Python, Go, or similar Working experience in Virtualization (XEN, VMware) Experience with OS monitoring, backup/restore Experience with at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform) #SAPInternalT1, #SAPECSCareers, #SAPECSET #SAPECSCareers, #SAPECSET Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 399125 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

About KPMG in India.KPMG in India is a leading professional services firm established in August 1993. The firm offers a wide range of services, including audit, tax, and advisory, to national and international clients across various sectors. KPMG operates from offices in 14 cities, including Mumbai, Bengaluru, Chennai, and Delhi.KPMG India is known for its rapid, performance-based, industry-focused, and technology-enabled services. The firm leverages its global network to provide informed and timely business advice, helping clients mitigate risks and seize opportunities. KPMG India is committed to quality and excellence, fostering a culture of growth, innovation, and collaboration ResponsibilitiesSkill: CRM DeveloperWork Location: Mumbai/Bangalore/GurgaonExp Range: 4 to 13 YearsJob Responsibilities: Job Summary Power Platform:Must have : Must have knowledge on D365 CE/CDSMust have worked on integrations (on multiple tier architecture)Good knowledge on Azure (S2S authentication, logic Apps, function app)Good Knowledge on power-platform: powerapps(canvas app and model driven app), powerautomate and power portalFor Power portal, should have good knowledge in portal customization using portal studio, modifying portal UI ( html, css, bootstrap), liquid JSGood exposure on Data migration, ETL, SSIS.Experience on 2016 Online and D365.Writing Jscript, Workflows, actions, power automate, plugins etc.Experience on Reports (SSRS, Power BI).Experience in product configuration, customization viz. ( Writing JScript, Developing/Registering plug-ins, workflows and dialogs, SDK, importing data and CRM Deployment manager)Experience with developing XML Web services, web api using REST and server components for integration with external systems.Ability to drive the testing processes starting from planning phase to test case execution and bug-fixing support.Ability to write test plans, cases and other test documentation.Design, coding and deployment experience in skills viz., (Visual Studio, C# and IIS-MS Dynamics) Equal Opportunity Employer:KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.

Relativity Certified Administrator (Relativity Infrastructure Specialist preferred) Minimum of 5 years of Computer Helpdesk/Application Support or relevant IT experience Minimum of 3 years experience supporting hosted Relativity platforms. BS or BA degree in related field or commensurate work experience. Primary Responsibilities:- Support Relativity environments focusing on scalability, monitoring, stability, performance, and security. Collaborate with cross-functional teams to plan, schedule, and implement changes using the change management process. Respond to incidents in Relativity and integrated applications following the incident management process. Remediate items, perform Root Cause Analysis and present findings in Operations Review meetings. Implement Relativity security best practices. Analyze, install, and test Relativity server patches and help create implementation plans. Respond to any Relativity defects by coordinating with relevant teams and creating action plans. Collaborate with development teams to enable high performance, dependable integration of our tools with Relativity. Support Relativity integration with eDiscovery tools such as Nuix, Brainspace, and eCapture. Evaluate and set up third party software that integrates with Relativity and/or RelativityOne. Work with other teams to help create solutions for any custom projects required by clients. Fully document each customer issue/resolution. Create and maintain internal/external support documentation including SOPs, best practices, and knowledge articles. Provide guidance, support and mentoring to the App Support team. Perform on call responsibilities periodically, that may require working outside normal working hours (evenings/weekends).

Overview Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and strong interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms. Responsibilities Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills. • Fully documents customer interactions in real-time; may author content for review. • Solves problems in a timely manner using full understanding of the product functions and features and customer environment. • Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments. • Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes, • Manages multiple tickets related a spectrum of technical problems. • Collaborates with fellow technicians and supervisor to solve complex problems. • Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers. • Demonstrates leadership qualities. • Demonstrates strong customer service, communication and problem solving skills. Qualifications Minimum Education : High School or equivalent vocational qualification / experience Minimum Work Experience (years) : 1-2 years of experience Key Skills and Competencies: • Intermediate level skills in Microsoft business applications including Word, Excel and Outlook • Customer service values / orientation • Solid professional work behaviors (attendance, teamwork, time management) • Strong Communication skills (listening, providing clear and concise information, using proper language and grammar) • Full knowledge of job related knowledge and procedures Position Specific Information Travel Requirements: Up to 10% Able to Telework? Yes – hybrid work approach

Azure Apps Support Engineer will have: Knowledge of IIS configuration and how HTTP requests are handled by IIS. Knowledge of Azure App Services and Cloud Services is an added advantage. Understanding of how HTTP requests are handled end-to-end including HTTP headers, cookies, etc. Knowledge of the .NET Framework and how to develop ASP.NET applications using C# and VB. Knowledge of MVC frameworks, particularly ASP.NET MVC. Working knowledge of Visual Studio. The ability to troubleshoot complex web application issues in an often ambiguous environment. Knowledge of HTML and CSS. Ability to thrive in a strong team environment focused on providing a consistently high level of customer service in a challenging environment. Knowledge of PHP, Node.js, Java, JavaScript and popular frameworks such as WordPress, Joomla and Drupal is a plus Critical Exposure areas; Knowledge and experience with .Net Framework, ASP.NET, VB.NET and Webservers - IIS Industry programming experience in building Web applications & Troubleshooting skills

Job Description TITLE: Senior Associate - IT WORKING LOCATION: Bengaluru , Karnataka, India As a Senior Infra Support Specialist, you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with application teams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelors Degree in Computer Science/MCA or any other Bachelor’s degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Role & responsibilities Preferred candidate profile

So, what’s the role all about? As a Specialist Software Engineer (Expert Services), you will work as a member of our Expert team to configure and build integrations based on customer requirements. Typical projects include working with customers to understand business requirements, document those requirements, educate the customers with relevant technical information, configure our product, assist with the go-live steps. Configuration timelines must adhere to implementation timelines and if you foresee any delays, escalate to the implementation manager. How will you make an impact? As a billable and customer-facing role, this position has significant financial impact on CXone: The Consultant’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account. The timeframe required for the Consultant to deploy a customer has a direct impact on CXone's ability to begin recognizing revenue for new customers/existing customers. Ensure deployments are completed timely, accurately and according to customer’s contract. The Consultant’s ability to satisfy his or her customers has a direct impact on the customer’s likelihood of loyalty and increased business. The Consultant’s ability to keep commitments, to hold him- or herself accountable and to handle delicate situations appropriately is critical to minimizing CXone's exposure to liability. Ensure that adjustments made to customer’s account are completed in accordance with the Company’s Adjustment Policy. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Have you got what it takes? 8-12yrs experience in Excellent Troubleshooting and Debugging skills on SaaS Applications. Excellent knowledge of HTTP requests Good understanding of modern authentication standards oAuth2 OIDC SAML Knowledge about SSO patterns Good understanding of browser security CORS X-frame-options Good understanding of HTML iframe CSS Good understanding of JavaScript / jQuery Ability to read API documentation and implement proof of concepts Proven experience as a Bot Developer or similar role Knowledge on Prompt Engineering Strong understanding of user experience and conversational interfaces Good verbal skills for communicating with customers and with peers during design and code reviews Quick learner, adaptable to change & ability to assume independent assignments Creation of Design docs, Functional Requirements docs, Test use cases, and deployment guide Product knowledge and ability to adapt previous integrations to meet customer’s requests Ability to work during US daytime (if needed) Bachelor’s degree or equivalent experience in a high-level environment. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6891 Reporting into: Tech Manager Role Type: Individual Contributor

Our software engineers at Fiserv bring an open and creative mindset to a global team developing mobile applications, user interfaces and much more to deliver industry-leading financial services technologies to our clients. Our talented technology team members solve challenging problems quickly and with quality. We're seeking individuals who can create frameworks, leverage developer tools, and mentor and guide other members of the team. Collaboration is key and whether you are an expert in a legacy software system or are fluent in a variety of coding languages you're sure to find an opportunity as a software engineer that will challenge you to perform exceptionally and deliver excellence for our clients. Full-time Entry, Mid, Senior Yes (occasional), Minimal (if any) Responsibilities Requisition ID R-10358299 Date posted 05/06/2025 End Date 06/09/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Lead, Application Support What does a successful Application Support – Specialist/Tech Lead - do? The role involves deploying, upgrading, and migrating critical applications, along with providing technical support for flagship products. Key responsibilities include - Incident Management, System Monitoring, Issue Resolution and Troubleshooting, Maintenance and Documentation What will you do: Deployment/Upgrade/Migration : Doing deployment/upgrade/Migration of critical application and providing technical support for flagship application/products, diagnosing and resolving issues promptly. Incident Management : Manage and resolve incidents related to the applications developed in .Net & Java, ensuring timely resolution and communication with stakeholders System Monitoring : Monitor application performance and system health to ensure optimal functionality. Working on Monitoring the application, Changes, deployments and Incidents. Issue Resolution : Troubleshoot and resolve application issues, collaborating with development teams as needed. Maintenance : Perform regular maintenance tasks, including post patching validations, certificate renewals. Documentation : Create and maintain documentation for troubleshooting procedures and system configurations. Collaboration : Work closely with other IT professionals to improve application performance and implement system enhancements. What you will need to have: Experience developing and/or supporting n-tier architecture, large-scale multi-tier web applications and environments and strong troubleshooting and debugging skills at all tiers Solid application development and troubleshooting on .NET Framework using C#, ASP.NET, Java and other web technologies and knowledge of Webservices like SOAP and REST Experience with Service Now for Incident, Case, Problem and Change Management Experience with cloud technologies like AWS, Azure, PCF and exposure to use of other Microsoft windows Diagnostic tools and applications. Knowledge of Microsoft Windows operating system (Windows 2003/ 2008/2012), Linux OS, IIS web server applications and familiarity or knowledge of common networking practices, and client/server applications. Ability to communicate effectively with team and other internal stakeholders and to work under pressure to complete tasks on schedule and with high quality. Flexibility to work non-standard hours as part of 15X7 team and weekends What would be great to have: Knowledge on ServiceNow, Splunk, DynaTrace, Extrahop, SiteScope and Automation tools. Splunk User certification, Azure / cloud certifications Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Administration of One Identity tool and management of integrated Identities and Services. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. 71815 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. Join us. Let s care for tomorrow. You. IT

Hello, WovV Technologies, Global Business Productivity SaaS company, is hiring Technical Onsite Support Executive for Bangalore, Indore, Pune, Ludhiana, Chandigarh location. WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. WovV Technologies has been recognized as 1. Best Employer, by ‘Business View’ 2. The Front-Runner in Information Technology, by ‘Go Global Awards-2021’ 3. Top Revolutionary Digital Transformation Company by ‘Industry Wired' 4. Top 10 Most Promising SaaS Companies, by ‘CEO Insights’ 5. Top 20 Global SaaS Start-up, by ‘CIO Review’ 6. Runner Up in EnergyTech and Business Model Innovation Category in GoGlobal Awards 2022 Visit us at : https://WovVTech.com/ Careers at : https://WovVTech.com/careers/ Come join a winning team that loves to have fun and is building great products that make a difference. Why be the next WovVScion ? This is an opportunity to be part of an energetic and growing WovV Team and participate in the next growth and acceleration plan for global expansion Working with us means being at the convergence of engineering, design, innovation, and scale. It means being part of a highly skilled and driven team whose work directly improves the lives of our customers. Our people are our culture and a huge part of what makes us a little more WovV every single day We know you’re happiest when you’re learning new things, so each new assignment will give you an opportunity to do things differently, explore new markets and challenge the status quo! Benefits and Perks : ● Flexibility in timings ● Team Outing ● Employee reference bonus policy ● Exciting career path with an exponentially growing company ● Deserving compensation Job Description – Technical Onsite Support Executive Location : Bangalore, Indore, Pune, Ludhiana, Chandigarh Timings: Monday to Saturday (Day shift) Experience : 0-1 year Key Roles and Responsibilities Onsite Technical Support Executive will work with the Service Delivery Managers to support Tool / Software implementation and operation. Install software / utility by connecting with brand teams Tool / Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location Candidate will be doing the follow-ups, monitoring, and new integrations for the tool and reports New integration-related activities include coordinate with brands and set up slots for utility installation/upgrade Ensure the system requirements are present for smooth installation Coordination & follow-ups with the retailers towards(New Brand integration) ADSR LIVE Daily new live brands (PRE LIVE) huddle call to be conducted with the mall team Contribute in weekly project huddle call with SDM Monitoring data includes Ensuring Availability of accurate sales data for brands Daily coordination with the SDM for getting the resolutions on time and timely updation of automated daily sales data Sales data collection and upload on portal for select brands Analysis of missing data with appropriate reasons on daily basis Conduct periodic audits and report findings of the audits Assist in root cause analysis of audit findings Seek clarification with the Tenants / Concessionaires for data captured but not reflecting in the bill-wise report Monitor brand status and correctness of overall data Update and maintain knowledge base of all tickets and issues Training team on processes, applications & tools Handle First Level Escalations Requirements - Knowledge of project-related information, viz., IIS, FTP, SFTP, Firewall, Antivirus, Cloud Server, Routers, and switches. ( preference ) Knowledge of software installation through remote connection tools and PoS understanding is a must MIS Reporting experience Querying / SQL language ( Nice to have ) Experience in a similar role or Retail operations ( Nice to have ) Understanding of Store Infrastructure (basic or advanced) Knowledge of databases and network environments ( Nice to have ) Previous customer service or support and/or basic technical experience required. Excellent verbal and written communication skills and interpersonal skills required Experience in providing support as a helpdesk for Software / Hardware / Networking domain Courteous and professional phone manners, demeanor, and attitude are essential. Details Required: Share your updated profile along with the details on careers(at)wovvtech(dot)com Total Experience Relevant Experience - Relevant is the experience in months for position & skill which you are applying for. Current CTC Expected CTC Notice Period Current Location Regards, Team HR