Human Resources Specialist

About Thrillophilia Thrillophilia is a company that focuses on creating memories, adventures, and experiences that leave a lasting impression on customers. What sets Thrillophilia apart is its people-first culture, where every individual is valued, every voice is important, and every concern is taken seriously. The Role Thrillophilia is seeking a Grievance Specialist (HR Specialist) for the Specific Line of Business/HR LOB based in Jaipur. As a Grievance Specialist, you will serve as the primary point of contact for employees, ensuring that their grievances are acknowledged, addressed, and resolved effectively. Your role will directly influence employee trust, engagement, and the overall health and culture of the organization. What You'll Do - Act as the initial contact for employee grievances and concerns within the LOB. - Conduct thorough investigations, analyze issues, and resolve conflicts with confidentiality, empathy, and fairness. - Collaborate with business leaders and HR management to implement solutions and prevent recurring problems. - Maintain records and report trends to identify opportunities for enhancing policies, processes, and the employee experience. - Offer guidance to employees and managers on grievance procedures, conflict resolution, and workplace ethics. - Foster a culture where employees feel secure, valued, and listened to. What We're Looking For - Minimum of 3-5 years of experience in HR generalist or employee relations roles with exposure to grievance handling. - Excellent interpersonal and communication skills, characterized by approachability, empathy, and professionalism. - Proficiency in investigating, analyzing, and mediating conflicts effectively. - Demonstrated high levels of confidentiality and integrity. - Ability to thrive in a fast-paced, 6-day work environment with various stakeholders. - Passion for people, culture, and cultivating a positive work environment. Why Join Us - Advocate for employees within one of India's rapidly growing travel experiences companies. - Drive engagement, retention, and a positive work culture within your LOB. - Collaborate with a dynamic, passionate team that values ownership and innovation. - Gain exposure to diverse HR functions and engage in hands-on problem-solving. If you are passionate about supporting people, enjoy tackling challenges, and aspire to make a meaningful impact on employee experience, this role offers a rewarding opportunity.,