Human Resources Operations Specialist

Job Title: Manager/Senior Manager – Global Talent Acquisition Operations

Location: Pune

Working Hours: 3:00 PM IST – 12:00 PM IST

Experience: 10-14 years (with 6-8 years in TA operations)

Key Responsibilities:

1. Lead and manage a team of 10-20 members in global TA operations.

2. Ensure operational excellence in TA processes, including requisition audits, interview scheduling, offer letter creation, invoicing, and job postings.

3. Implement and manage ATS platforms and other HR technology tools.

4. Define and track SLAs, KPIs, and operational metrics.

5. Collaborate with global stakeholders across regions (Americas, UK, EMEA, APAC).

6. Drive process engineering and improvements in TA operations.

Requirements:

1. Proven experience in global TA operations with strong stakeholder management capabilities.

2. Experience leading large, geographically distributed teams.

3. Strong background in TA operations and process engineering.

4. Proficiency in HR technology platforms, including ATS and Microsoft Office tools.

5. Strategic mindset with a willingness to be hands-on when needed.

Ideal Candidate:

1. Manager or Senior Manager level experience in TA operations.

2. Experience in multinational organizations of comparable size and complexity.

3. Strong data orientation and analytical skills.

4. Excellent communication and leadership skills.