Human Resources Business Partner

Role- Executive - HRBP

Location – Mumbai, India

Experience – 1-3 years

What we are looking for in a candidate

We are seeking a dynamic HR Business Partner with proven experience in managing customer care and call center teams. The ideal candidate should be active on LinkedIn, leveraging their presence to enhance our employer branding while fostering a positive and productive work environment.

Key responsibilities are mentioned below:

• Consult with line management and provide daily HR guidance.
• Analyse trends and metrics with the HR department
• Resolve complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
• Provide HR policy guidance
• Monitor and report on workforce and succession planning
• Identify training needs for teams and individuals
• Evaluate training programs
• Publish requisite HR dashboards to management

ISMS Responsibilities:

• Ensure that project management methods in used by the organization
• Information security objectives are included in project objectives
• An information security risk assessment is conducted at an early stage of the project to identify necessary controls; and
• Information security is part of all phases of the applied project methodology; and
• Ensure information security implications are addressed and reviewed regularly in all projects

Desired Skills and Experience:

• Excellent communication/people management skillls
• Good Knowledge of MS Office like MS Excel and PowerPoint
• Analytical and goal oriented
• Bachelor’s degree in Human Resources or related field