Job
Description
Brief Introduction: Vision India is a Business Conglomerate with three main business verticals - Staffing, Skill Development, Rural BPO, and Advisory Services. With a base of 32,000 associates and a client list proudly featuring 150 Indian, MNC, and Government of India/State(s) entities, we offer a solid track record in the Staffing domain, serving a variety of organizations in India, South East Asia, and the Middle East. We hold ISO 9001, ISO 21001:2018, ISO 10002, ISO 14001, ISO/IEC 20000, ISO 27001, and OHSAS 18001 Certifications, and maintain an unwavering focus on delivering quality services to our clients, enabling them to achieve their business goals with cost efficacy. We have consistently grown our top line over the past several years, reaching a revenue of INR 200 Crore for the fiscal year 2022- 23, with year-on-year growth of nearly 50% over the last couple of years. We are positioned for even stronger top line growth in the coming years, driven by significant projects commissioned in 2023-24, as well as our strong fundamentals in the staffing sector. Our captive job portal, JustJob, boasts a database of over 7 million candidates and features 10,000 active jobs. It is trusted by more than 100 corporate entities and government organizations. II. JOB PURPOSE As the HR Operations Manager, you will play a critical role as a key member of our Staffing team, responsible for overseeing and optimizing HR processes, compliance, and employee lifecycle management. You will lead HR operations, payroll, benefits staffing administration, and employee engagement initiatives while ensuring alignment with company policies and labor regulations. Your role will involve managing cross-functional HR teams, driving process efficiencies, and fostering a high-performance culture. III. KEY RESPONSIBILITIES HR Operations Strategy: A. Develop and implement a comprehensive HR operations strategy to enhance staffing efficiency and compliance. B. Identify opportunities to optimize HR processes, technology adoption, and client manpower planning. C. Analyze trends, employee insights, and regulatory changes to drive continuous improvement in staffing operations. Employee Lifecycle Management: A. Oversee the entire employee lifecycle, including onboarding, payroll, benefits administration, and exit management. B. Ensure seamless and compliant execution of HR policies, employee documentation, and records management. C. Implement best practices for employee engagement, retention, and satisfaction. Compliance & Policy Management: A. Ensure compliance with labor laws, statutory regulations, and company policies. B. Develop, update, and enforce HR policies and procedures in alignment with clients needs. C. Manage audits, grievances, and risk mitigation strategies to maintain a legally compliant. HR Technology & Process Optimization: A. Leverage HR technology and automation to streamline processes and improve efficiency. B. Optimize HR workflows, reporting, and analytics to support data-driven decision-making. C. Drive continuous improvement initiatives for HR service delivery and employee experience. Payroll, Billing & Collection Management: A. Oversee accurate and timely payroll processing, benefits administration, and compensation structures. B. Ensure adherence to tax regulations, statutory deductions, and salary compliance frameworks. C. Manage client billing processes, ensuring timely invoicing, accurate documentation, and reconciliation. D. Oversee collections, follow up on outstanding payments, and implement strategies to improve cash flow and reduce delays. IV. KEY PERFORMANCE INDICATORS 1. HR Efficiency & Compliance KPIs: HR Process Efficiency (Time to Hire, Time to Onboard) Compliance Adherence Rate (Labor Law & Statutory Compliance) 2. Employee Lifecycle Management KPIs: Employee Onboarding Satisfaction Score Attrition & Retention Rate Exit Process Efficiency 3. Payroll, Billing & Collection KPIs: Payroll Accuracy & Timeliness Billing Accuracy & Timely Invoicing Collection Efficiency (Outstanding Dues, Collection Turnaround Time) 4. Employee Engagement & Satisfaction KPIs: Employee & Client Engagement Score Vision India Application utilization Workplace Grievance Resolution Time 5. Compliance & Risk Management KPIs: Statutory Compliance Audit Score Legal Disputes & Resolution Efficiency 8. Technology & Process Optimization KPIs: HR Automation & Digital Adoption Rate HRMIS System Downtime & Performance Efficiency Process Improvement Initiatives Implemented 9. Cross-Functional Collaboration KPIs: Alignment between Staffing Team, Finance, etc
