Job
Description
1. Recruitment & Talent Acquisition Manpower planning (by location & role: PTs, sales, etc.) Writing JDs, sourcing profiles (online/offline), and shortlisting Walk-in drives (especially for trainers & execs) Coordination of interviews and trial sessions (especially PTs and coaches) Offer rollouts, salary negotiation, and onboarding coordination 2. Employee Onboarding Pre-joining formalities (documents, ID verification, contracts) Orientation & induction (company culture, SOPs, policies, tools) Assigning mentors/buddies (especially for junior roles) Issuing uniforms, access cards, and introducing to departments 3. Attendance & Payroll Management Daily attendance monitoring (including shift & roster management) Leave and absence tracking (sync with gym manager schedules) Payroll processing (coordination with accounts/finance) Handling discrepancies and escalationsIncentive and commission calculations for PTs and sales 4. HR Policy & Compliance Drafting & updating HR policy handbook Ensuring compliance with labor laws (PF, ESI, gratuity, minimum wage) Grievance redressal mechanism Handling audits and inspections (health & safety, compliance) 5. Performance Management Monthly/quarterly reviews (Sales KPIs, PT sessions, feedback) Performance appraisal cycles (bi-annual/annual) Identifying underperformers and building performance improvement plans (PIPs) Reward & recognition programs (Top Performer of the Month, etc.) 6. Training & Development Scheduling and tracking mandatory certifications for PTs (e.g., ACE, CPR) Soft skills & sales training for executives Managerial training (for gym managers & supervisors) L&D calendar planning and ROI measurement 7. Employee Engagement & Culture Celebrating birthdays, festivals, and gym milestones Exit interviews and feedback surveys Creating a positive and motivational work culture 8. Internal Communication Sharing policy updates, new joiners, and announcements Facilitating transparent communication between management and staff Maintaining HR dashboards and reports for leadership 9. Exit & Offboarding Processing resignations or terminations Conducting exit interviews and feedback Full & final settlement processingReplacing critical roles quickly to avoid downtime 10. Strategic HR Planning Workforce planning and forecasting (by gym and business seasonality) HR budgeting (cost per hire, training cost, retention planning) Employer branding (on social media, at events, job fairs) 11. Tools & Systems Management Managing HRIS / attendance softwareImplementing performance tracking tools (e.g., CRM/lead for sales & PT performance) Suggesting and implementing automation (like digital onboarding, biometric systems) 12. Disciplinary Action & Conflict Resolution Handling staff misconduct, tardiness, member complaints, etc Documenting warnings, show-cause notices, and terminationsMaintaining a fair and compliant escalation process
