Human Resource Manager

Location

Position Overview

Key Responsibilities

Talent Acquisition & Recruitment

• Lead full-cycle recruitment for BPO and corporate positions.
  
• Develop and implement sourcing strategies to attract and retain top talent.
  
• Manage onboarding, orientation, and employee integration programs.
  

Employee Relations & Engagement

• Foster a positive, inclusive, and high-performance work environment.
  
• Design and execute engagement initiatives to enhance employee morale and retention.
  
• Serve as a trusted advisor to employees and managers for HR-related concerns and conflict resolution.
  

Performance Management & Development

• Implement and manage performance appraisal systems.
  
• Support leadership in developing employee growth and succession plans.
  
• Facilitate training and development programs aligned with organizational goals.
  

HR Operations & Compliance

• Ensure compliance with all local labour laws, statutory regulations, and government requirements (e.g., PF, ESI, Shops and Establishments Act, Gratuity, etc.).
  
• Maintain and update HR policies in alignment with Indian legal frameworks and company standards.
  
• Oversee payroll coordination, attendance, and leave management.
  

Strategic HR Planning

• Partner with management to align HR strategy with business needs.
  
• Provide insights on workforce trends, talent analytics, and organizational planning.
  

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (MBA in HR preferred).
  

• 5 - 8 years of progressive HR experience

  , with at least

  3 years in a managerial capacity

  .
• Proven experience in

  recruiting and managing BPO employees

  .
• Strong understanding of

  Indian labour laws, statutory compliances

  , and HR best practices.
• Excellent communication, leadership, and interpersonal skills.labour
  
• Proficient in HR systems, MS Office, and HR analytics tools.
  

What We Offer

• Competitive compensation and benefits package.
  
• Opportunities for professional development and career advancement.
  
• Collaborative, inclusive, and growth-driven work culture.
  
• Chance to work with a globally recognized brand in outsourcing excellence.