233 Hro Jobs - Page 3

About The Role Skill required: Finance & Accounting - Finance Strategy Designation: Delivery Lead Associate Director Qualifications: Post Graduate Diploma in Management/Post Graduate in any discipline Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesPerforms specific analyses that help clients improve finance functions performance within the context of their organizations strategies. What are we looking for As a Service Delivery Lead, you will be responsible for:- Manage a team size of ~800 people Strong domain knowledge of PTP, RTR, OTC, HRO Strong client relationship skills Analytical bend of mind Manage the internal financials, implement cost saving levers to optimize the net profit for the organization. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Post Graduate Diploma in Management,Post Graduate in any discipline

4+years of exp in HR operations • Knowledge of applying for visa, and taking care of travel arrangements. • Excellent comm skills. • Required good working knowledge on Statutory Compliance like PF, ESIC, Gratuity etc • Working knowledge of ADP HR

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Assistant Manager, HRO Responsibilities • Expert in the entire domain of HRO like Travel, Insurance, Health & Welfare, COBRA, Medicare, HIPPA, 401K, Payroll, Visa & Immigrations, Onboarding & assimilation, Employees onboarding, Recruitment, different types of visa & process, concierge service, US HR Policies, Severance pay, mass termination, US taxes, W2, W4, F&F settlements to provide first level support to the employees • Performing day-to-day work in HR operations & manage helpdesk calls for the same • Managing international transfers, temp conversions and internal transfer • Employees personal information change citizenship, marital status, preferred name, legal name, educational qualification etc. • Manager/ process organizational changes for employees like Manager change, position change, job title, shift change, cost code/ center etc • Assisting the Managers to initiate the transactions for the employee life cycle • Coordinating with the staffing team for any new hire discrepancies • Termination processing for RFT, interns, temp, consultants and contractors Qualifications we seek in you! Minimum Qualifications • Any Graduate • Excellent soft skills to deal with the sensitive employee grievances or relations • Excellent verbal, written, presentation and interpersonal skills in English Preferred qualifications • PGDBM HR will be preferred • Relevant experience in US HRO domain Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Need Grad freshers / experience in customer support Salary up to 21k - 27k + incentives Gurgaon/Noida Work from Office 5 days working Both sides cab available (within hiring zone) Excellent comms skills Contact 9289123338 Required Candidate profile Candidates will be dealing with customers over the phone regarding HR services-related issues.

|| Immediate Joiners Preferred || Job Title: Human Resource Outsourcing Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international Human Resource Outsourcing . The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 16,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Experience - 2 to 5 Years Shifts : Only Night Shift - 5 Days working Two-way cab facility Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts

Taking care of onboarding/Exit, Induction, documentation etc. for successful joining of candidates. Coordination with clients for attendance & leave records, knowledge regarding Payroll inputs, CTC structure preparation, compliance. Required Candidate profile Must have excellent communication skills, Should be comfortable to handle clients. HR Services Industry background will be added as an advantage. Looking for 15 days joining period.

Taking care of onboarding/Exit, Induction, documentation etc. for successful joining of candidates. Coordination with clients for attendance & leave records, knowledge regarding Payroll inputs, CTC structure preparation, compliance. Required Candidate profile Must have excellent communication skills, Client Handling exposure. HR Services Industry background will be as an advantage. Looking for 15 days joining period. Candidates from Navi Mumbai only Apply

Skill required: NA - Solution Architecture Designation: Solution Enablement Senior Manager Qualifications: Bachelor of Arts Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Proposal creation:Participating in RFP/RFI process and developing winning solution for HRO domain collaborating as a key member of the HRO solution team supporting Value Design / Vertical / Sales teams to represent the solution offering to the client.Solution Design:Demonstrate thorough understanding of the HRO domain and diagnose the challenges, risks and requirements to further translate them into optimal solution. Understand and translate client requirements into a solution offering, solution plan, proposal and cost estimate leveraging standard processesProcess Consulting:Undertake consultative assignments working with clients stakeholders at their location advising them on business pain points and problems. Perform Discovery Assignments for clients through leveraging tools and frameworks for identifying areas for outsourcing and process transformation using a consultative approach What are we looking for Brings HRO domain relevance in all pursuits and business conversations with the client organizationsExposure to RFX Process, Timelines, Sections, Solution development, RFP responseHas deep HRO domain knowledge to identify opportunities, white spaces existing in the industry.Interprets and translates business requirements into solutions that can be taken to the marketWell versed in Hire HR Outsourcing Solution development for functions like Payroll, Recruitment & onboarding, Benefits Administration, Learning & Development, Workforce administration, HR Helpdesk, HR Analytics etc.Knowledge of solution based on Hire-to-retire Platforms and experience in developing solutions with Platform will be an added advantageRevenue Growth:Drive revenue growth through reactive and proactive pursuits:Outlining win themes, architecting right solution, articulating domain flavor in RFX responses and formulating deal commercial constructMarket Visibility:Creating PoVs, bringing about Thought Leadership from knowledge of Domain and IndustryCommercial Constructs:Understands various commercial models and their implications; devise commercial constructs to best suit nature of work and client requirements. Clearly define the model and inputs required to create commercial construct based on the identified needs of the client, quantifying and articulating innovative feasible business solutions to cater to their needs - Preparing the commercial model estimates working with Enterprise Services, Service Delivery, Technology, Transition and Pricing to deliver the defined scope of services. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Bachelor of Arts

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Virtual drive for HRO, Hyderabad on 8-Jul-25 Drive Date: 8-Jul-25 Timings: 12PM to 2PM Teams Meeting ID: 472 180 973 390 7 Passcode: pZ3hx7Xi Job Location: Hyderabad Shifts: Please be flexible with any shift We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing clients existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Graduation in Commerce (B.Com) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Education:- Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce Experience:- Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities:- Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills:- Communication. Especially, ability to communicate professionally in written responses Negotiation Ability to explain abstract concept in simple terms Ability to work in ambiguous data & information Ability to work under pressure and work with teams in collaboration Skilled in data analytics Excellent MS Word document skills Excellent MS presentation creation skills Good commercial acumen Excellent organizational and collaboration skills Good listening skills Good Multi-tasking skills

Walk-in drive for HR Admin/HRO/Payroll/Onboarding Please walk-in for interview on 12-July-25 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume Registration link for the job https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 214079 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 214077 Interview details: Interview Date : 12-July-25 Interview Time: 10 AM till 1 PM Interview Venue: Infosys BPM Limited., Gate 10, Electronic City Main campus, Phase1, Bangalore, Karnataka, 560100 NOTE: There will be a domain assessment conducted, please carry simple calculators for the same. NOTE: Talent Management and Recruitment candidates will not be considered. Only HR Operations experience will be considered. Mandatory Pointers: Experience: 1+ Years Qualifications: Graduate NP- Immediate joiners or 30 days Shifts - Uk Shifts/Night Shifts (Rotational) Job Description - Senior Process Executive/ Process Specialist We require a skilled SAP SuccessFactors Data Management professional (Senior Process Executive/Specialist) to join our HR Operations team. This role is dedicated to the precise and timely processing of all employee data transactions within the SAP SuccessFactors employee central system, maintaining data integrity and meeting SLA targets. Key Responsibilities: 1. Employee Data Maintenance: a. Accurate and timely entry and maintenance of employee master data. b. Processing new hire information, including personal details, job roles, and organizational assignments. c. Updating employee records with changes such as promotions, transfers, and salary adjustments. d. Managing employee terminations and retirements. 2. Transaction Processing: a. Handling various HR transactions within SuccessFactors Employee Central modules. b. Managing organizational structure changes within the system. c. Processing Global assignments. 3. Data Integrity and Quality: a. Ensuring data accuracy and consistency across the SuccessFactors platform. b. Conducting regular data audits and identifying discrepancies. c. Implementing data validation rules and procedures. 4. Reporting and Analysis: a. Generating standard and ad-hoc reports from SuccessFactors. b. Providing data analysis to support HR decision-making. c. Maintaining and updating reporting related changes. 5. System Support and Troubleshooting: a. Resolving data-related issues and providing user support. b. Troubleshooting system errors and escalating complex issues. c. Maintaining up-to-date knowledge of SuccessFactors functionality. 6. Process Improvement: a. Identifying and recommending process improvements to enhance data management efficiency. b. Documenting data management procedures and workflows. c. Contributing to system configuration and testing. 7. Service Level Agreement (SLA) Adherence: a. Meeting and exceeding established SLAs for data processing and issue resolution. b. Monitoring and reporting on SLA performance. 8. Ticketing System Management: a. Managing and resolving HR-related incidents and service requests using ServiceNow ticketing system. Skill/Experience Requirements: Graduate in any stream with 1 to 6 years of HR experience, specifically in HR administration, with mandatory experience processing hire-to-retire transactions within SAP SuccessFactors Employee Central Module. Experience managing and resolving HR-related incidents using Service Now ticketing system. Strong English communication skills, customer focus, and a sense of urgency. Results and deadline-driven, with the ability to prioritize tasks. Job Description - Benefits Admin - Senior Process Executive Must Have • Graduate in any stream with minimum 1-3 yrs. Benefit admin experience. • Good written and verbal communication skills. • Experience in HR Operations. • Ability to work independently and as part of a team. • Results and deadline driven. • Computer proficiency (MS Office Word, Excel and Outlook) Good to have. • Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.). • Basic understanding of employee benefit programs and principle. Key Responsibilities: The Benefit Administrator is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include: • Process employee benefit enrolments, changes, and terminations. • Process employee benefit claims, including medical, dental, vision, and disability claims. • Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history. • Provide support to clients employees and managers on benefit-related questions and issues. • Administer the state health benefits and flexible benefits Annual/Open enrolment. • Administered the US FMLA program in compliance with federal and state requirements. • Escalate non-transactional, production, issues promptly and according to established protocols. • Respond to employees queries as needed. • Maintain service level agreements and KPIs. • Identify continuous improvement opportunities. Job Description - Benefits Admin - Process Specialist Must Have • Graduate in any stream with minimum 3-5 yrs. Benefit admin experience. • Strong written and verbal communication skills. • Experience in HR Operations. • Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.). • Ability to work independently and as part of a team. • Computer proficiency (MS Office Word, Excel, and Outlook Good to have). • Experience specific to Benefit administration for Global (US, EMEA, APAC) clients will be added advantage. Key Responsibilities: The Benefit professional is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include: • Process employee benefit enrolments, changes, and terminations. • Process employee benefit claims, including medical, dental, vision, and disability claims. • Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history. • Provide support to clients employees and managers on benefit-related questions and Issues. • Administer the state health benefits and flexible benefits Annual/Open enrolment. • Administered the US FMLA program in compliance with federal and state requirements. • Process & perform quality check on Benefits transactions which may include: • Provide assistance on resolving level 2 & 3 level questions benefit plan issues. • Escalate non-transactional, production, issues promptly and according to established protocols. • Participate and contribute towards process transformation & automations. • Respond to escalated issues from HR professionals, and HR managers. • Supports TL in training, daily reviews, and escalations resolutions. • Maintain service level agreements and KPIs. • Identify continuous improvement opportunities. Regard's Infosys BPM team

Need Grad freshers (Btech/ MBA with min 1yr of customer support exp) Salary up to 21k - 27k + incentives Location- Gurgaon Work from Office 5 days working Both sides cab available (within hiring zone) Excellent comms skills Call at 9289133009 Required Candidate profile Candidates will be dealing with customers over the phone regarding HR services-related issues.

Role :HRO ( Senior Process Specialist) Process: International payroll process Experience :1 - 7 Location: Bangalore Shift: Night Shift Package : 3.5 LPA - 6LPA Qualification : Any Graduate #INTERESTED candidate, kindly share your CV to 7845818147

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Details: Duration: 25 Days Mode: Work form Home Timing: 9:00 AM - 6:00 PM Perks & Benefits: - Work in an international process - 5-day working week (Saturday & Sunday off) - Both-side company cab provided Bonus & CTC Growth Plan (Effective from 1st July '25 Onboarding): Experience. CTC Offered 7th Month Bonus (10%) 13th Month CTC (10% Hike) 0-6 Months Rs. 3,08,000 Rs. 30,800 Rs. 3,38,800 7-12 Months Rs. 3,27,000 Rs. 32,700 Rs. 3,59,700 13-18 Months Rs. 3,38,000 Rs. 33,800 Rs. 3,71,800 18M & Above Rs. 3,50,000 Rs. 35,000 Rs. 3,85,000 Clause: If a candidate leaves the organization before completing 18 months, the 10% bonus will be recovered during Full & Final (FnF) settlement. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937 HR Anjali 78273 25721

Urgently hiring for HR Shared Services (Global) role for multiple grades (IC role to People Management role) Requirements: Min 6+ Years exp in HR Shared Service Benefits Administration - Employee benefits, health & welfare, H&W, COBRA, dental & Vision etc Candidate Onboarding Employee Services - Workforce Management (WFM) - WFA, Hire to Retire, Hire to Termination, Employee Data Management, HRO, HR Operations Talent Acquisition - Sourcing & Screening - Global TA exp Location: Vikhroli, Mumbai Shift Timings Shift Window (12.30 PM TO 3 AM Any 9 hours of working) Fixed weekend off: Mon to Fri working Share resume to anumeha@manningconsulting.in

URGENT HIRING FOR HR OPERATIONS PROFILE - DAY SHIFT - IMMEDIATE JOINER - SALARY 25K CTC Education: Graduate in any discipline Experience : 6-12 months of relevant experience. Additional : 100 % RTO, Ready to travel to other facilities as per business requirements. • Knowledge on Onboarding process and documentation will be a plus. Please acknowledge the mail & share updated CV PROCESS - Understanding of quality checks Establishing an on-going process to maintain quality data and defining quality audit processes. Identifying and leveraging opportunities to improve the quality management processes, systems, and standards. Working closely with internal business units to resolve any quality issues. Recommending modifications and changes, if any, to the process. Training other quality SPOCs and assessing their work performance Willingness to acquire knowledge on new technologies to solve quality problems. Excellent problem solving and analytical skills. Able to work independently, self-directed and solutions oriented. Sound organizational and planning skills with a solid attention to detail. Effective communication skills and excellent interpersonal skills. If interested, kindly share your updated resume on swapnil.sharma@nlbtech.in & call me on 9897330800

Job Title: Client Specialist Human Resource Outsourcing (HRO) Process Location: Gurugram Work Mode: Hybrid (Training + Work From Office) Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HRO (Human Resource Outsourcing) process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Experience Level In-Hand Salary Fresher 21,000 6-12 Months22,000 12-18 Months23,000 1829 Months24,000 Stipend During Training: Freshers: 15,000 Experienced: 18,000 20,000 Training Details: Duration: 25 Days Mode: Hybrid (Online + Offline) Timing: 9:00 AM 6:00 PM Perks & Benefits: Work in an international process 5-day working week (Saturday & Sunday off) Both-side company cab provided Transparent and structured career growth Ready to Kickstart Your Career? Apply Now! Interested candidates are kindly requested to share their updated CV or connect with our HR team directly: HR Khushi: 9389460353 HR Afreen: 6206077869 HR Tulika: 7819840937

Skill required: Talent Acquisition - Talent Sourcing Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 8 to 10 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, youd be solely supporting our business partner 3 Day Blinds. Headquartered in Irvine, CA, USA, this window treatment company conducts business throughout most of the United States. The driver of the business is the Design Consultants (DCs), who support the shop at home model by going into the clients homes and selling the product directly there. This role is the lifeblood of the business and very nuanced to recruit for given that it is a 100% commissioned position.Working Conditions US Hours needs to have flexibilityShift timings US shifts (6PM IST to 3AM IST)Candidate should be willing to work in Rotational Night shiftsMonday to FridayIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsDeveloping an understanding of the talent market, proactively searching for qualified people, building a list of potential candidates & generating market intelligence insights in order to fill a job opening. What are we looking for Talent ManagementTalent StrategyTalent Supply Demand ForecastTalent IdentificationStrategic Talent SourcingATS (Application Tracking System) experience HR Domain or TA certification would be an added advantageExcellent MS Office and MS-Excel skillsMinimum of 7 years in a recruiting function, with at least half of it supporting roles based in the US; plus, if they were in Sales (salaried proff for WC)Proficient with Operational Excellence practicesExcellent Verbal Communication SkillsAbility to have fluid and nuanced conversations in English Customer Service Skill Test (Psychometric Test)Email Writing Skills1.In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required3.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible4.Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client.5.Ensures progress, issues and agreements are properly documented and acted upon6.Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions7.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required8.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up to date Roles and Responsibilities: 1.implementing the overall recruiting strategy2.Perform job and task analysis to document job requirements and objectives3.Source and recruit candidates by using databases, social media etc.4.Screen candidates resumes and job applications5.Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule6.Decipher the truth in both what is being said and what is not being said during Preliminary calls7.Provide analytical and well documented recruiting reports to the rest of the team8.Act as a point of contact and build influential candidate relationships during the selection process9.Conduct external sourcing - mine existing talent pool (Source from existing candidate database and determine the need to source externally to meet candidate volume requirements) 10.Perform data mining for additional candidates (New profile for sourcing eligibility, Source resumes, Qualify candidate interest by appropriate technology tool and Match qualified resume to requisition11.Support candidate intake (application/expression of interest) using electronic, phone or paper methods and Process electronic candidate profiles/applications12.Develop list of candidates to be screened (Pre-qualify candidate interest in opportunity and Invite candidates to apply as appropriate) 13.Scheduling support Qualification Any Graduation

Skill required: Talent & HR - Employee Data Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Talent & HR processThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes.Candidates must come with min. 2+ years of experience in HRO What are we looking for Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsDelivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Qualification Any Graduation

Skill required: Talent & HR - Employee Data Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Talent & HR process The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.Candidates must come with min. 2+ years of experience in HRO What are we looking for Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsDelivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. This Role involves deeper understanding of the Payroll Admin & Leveraging expertise to solve specific problems pertaining to Payroll . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Payroll experience into US/UK/InternationalCandidates should come with 2+ years of HRO hiringDesign processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client What are we looking for o Have regular discussion with the team on their performance and support them to improve their performance. o Conduct regular trainings for the team/team members basis Training Need analysis. o Actively engage with the team and participate in team & Organizational events. Perform talent reviews to analyze training needs of team members & nominate them in trainings programs accordingly. Develop subject matter experts within the team to provide optimized service delivery Ensure succession planning for critical team members & sufficient back up planning & development of successors. Enhance team morale and engagement level thorough team bonding exercises & activities. Be the first point of contact for escalation and resolution point for team members with regards to people related queries. Retain talent and establish growth plans for critical resources. Liaise with local PPAs & human resources team on driving key people initiatives & critical issues.Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities Manage and improve people performance and align them with organizational goals and objectives Create a performance driven competitive culture in the team byo Ensuring team is aware of their goals and how their performance evaluation criteria. o Ensure a robust measurement system to substantiate performance evaluation of team members, recognize and reward individual and team accomplishments. o Monitor team members performance and Prepare Monthly scorecard of their performance. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Comp & Benefits and Performance management & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.candidates with Compensation & Benefits experienceCandidates should come with min. 2+ years of HRO experienceCollaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Design processes for performing salary adjustments, providing bonus / incentives, maintaining salary and job tables and managing employee stock purchase plan.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; What are we looking for Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems.Delivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Candidates to come with min. 2+ years with HRO experience What are we looking for Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence PracticeTeam Support :Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLAs. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWIs are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Qualification Any Graduation

Skill required: Payroll - Equity Compensation and Share Plan Management Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Payroll Admin & Leveraging expertise to solve specific problems pertaining to Payroll.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Payroll experience into US/UK/InternationalCandidates should come with min. 2+ years of HRO experienceManagement of non-cash pay that represents ownership in a firm. This type of compensation can include, restricted stock and performance shares. Equity compensation allows the employees of the firm to share in the profits via appreciation and can encourage retention. Share plan management gives a company employees equity ownership rights or the right to buy shares in the business. Country specific taxation and financial reporting rules add to the intricacies of managing What are we looking for Process Support :Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWIs are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLAs. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation