Human Resource Service Delivery Manager

Accenture

8 - 13 years

15 - 27 Lacs

pune

Posted:20 hours ago| Platform:

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Skills Required

servicenow workday manager shared services hro compliance managerial skills global operations gcc hr operations hr shared services hr ops hris human resource delivery hr policies

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Role:

Job Characteristics:

Education/Work Experience:

Independence Level/Reports to:

HR Service Delivery Manager

Responsibilities:

Manage HR Service Delivery Team:
Supervise and lead the HR service delivery team to ensure smooth operations.
Develop HR Strategies
: Create and implement HR service delivery strategies that align with business goals.
Streamline HR Processes:
Work on streamlining and optimizing HR processes to improve efficiency.
Monitor Metrics:
Track HR service delivery metrics and KPIs to identify areas for improvement.
Resolve Issues:
Handle escalated HR service issues and ensure timely resolution. • Ensure Compliance: Ensure compliance with HR policies, legal standards and employment laws.

Qualifications:

Education:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience:
Minimum of 5 years' experience in HR service delivery or HR operations.

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