186 Hro Jobs - Page 2

exl in operations management with hire to retire HRO function. Responsible for account management, revenue generation, SLA maintenance, quality assurance, strategic planning & crisis management. Exp with tools/software like SAP, Peoplesoft, Workday Required Candidate profile 15 to 20 yrs exp in HRO preferably in US Payroll, US Benefits, Time & Absence with min 3 yrs in hire to retire HR processes at Senior Manager level. Exp with PEO (Professional Employer Organization).

Hi, We are hiring for the Leading ITES Company for Pre Payroll (UK) Profile. Overview Pre-Payroll involves preparing and validating employee data and payroll inputs to ensure accurate and timely payroll processing. The role requires experience with HR systems, understanding data flows, and managing payroll-related processes such as leave administration, eligibility checks, and compliance with tax and labor regulations. Familiarity with US payroll, statutory requirements (e.g., National Insurance, tax laws, sick/maternity pay), and ERP tools is essential. Strong analytical skills, confidentiality, and attention to detail are key, along with ensuring adherence to SLAs and quality standards. Key Skills: a) Minimum 1 year of experience in HR & Payroll domain is must b) Knowledge of US Payroll c) Understanding of National Insurance and Tax legislation d) Any Graduate Job Description: Preferred Experience and Competencies required : Minimum 4 years of experience with minimum 1 year in HR & Payroll domain is must, prior experience in Global payroll management preferred. Initiate Process Controls, Quality plans and Risk Mitigation Initiatives. Managing processes and the metrics on a day to day basis. Understanding of HR systems including interfaces/ data flow in and out and issues that arise from that. Knowledge of US Payroll process and system, Employee eligibility requirements, understanding of payroll processing and associated tools. Knowledge of Employee Document Services, Policies and Tools. Knowledge of Leave Administration, data management tools, disability management system and pay practices. Extensive knowledge of leading ERP and Data Maintenance Practices. Knowledge of HR process administration. Ability to create/present HR training materials. Analytical Skills The primary task is to ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements. Process-specific Responsibilities Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of National Insurance and Tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations

Hi, We are hiring for the Leading ITES Company for HRO Presales/Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 531 b) To Apply for above Job Role ( Pune ) Type : Job Code # 532 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills Communication. Especially, ability to communicate professionally in written responses Good commercial acumen Excellent organizational and collaboration skills Should have worked on any of the leading HR applications like Workday, Oracle or SAP Should have experience or understanding of latest HR technologies in the market Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Hi, We are hiring for the Leading ITES Company for HRO Presales/ Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 533 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills • Communication. Especially, ability to communicate professionally in written responses • Good commercial acumen • Excellent organizational and collaboration skills • Should have worked on any of the leading HR applications like Workday, Oracle or SAP • Should have experience or understanding of latest HR technologies in the market • Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

o Minimum 15+ years of experience in HRO functions o Strong experience in hire to retire US payroll operations o Strong people management experience o Excellent communication and job stability required

Mumbai- Benefit Administrator(2-8yrs),TA onboarding (8-13 yrs) Kol- HRO-(2-8yrs) Location open- Mumbai,Bangalore,Kolkatta,Chennai. Client- UK,US,AUstralian. Required Candidate profile Strong knowledge of Workday, Oracle HCM Working Experience of 3-4 years for US, UK, Europe geographies

Location open- Mumbai,Bangalore,Kolkatta,Chennai. Client- UK,US,AUstralian. Bangalore TL HRO needed ( 8-13 yrs) Chennai- HRO MANAGER and Transition Manager .( 8-20yrs) Required Candidate profile Strong knowledge of Workday, Oracle HCM Working Experience of 3-4 years for US, UK, Europe geographies

You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or Postgraduate in any discipline with a minimum of 8 - 15 years of experience in Talent and Transformations (HRO – EDM, Payroll, HR Back Office, Talent Management and Recruitment) Proven experience in creating and developing value propositions, business cases, and industry-specific offerings Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines Proficient in supporting the sales team in building compelling business cases for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments Experience working in a BPO/Shared Services environment with exposure to Global Clients Preferred technical and professional experience Proven experience in understanding of end-to-end HRO / HR Service. In-depth process knowledge in central finance reporting, management reporting and reports Ability to influence people internal/external customers, Operations and Finance partners Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO.

Hiring for under graduate/graduate fresher can apply Customer service profile in VOICE or Blended 24*7 cabs work from office only whatsapp CV now to schedule interview HR 79827 39499

Skill required: Finance & Accounting - Finance Strategy Designation: Delivery Lead Associate Director Qualifications: Post Graduate Diploma in Management/Post Graduate in any discipline Years of Experience: 18 to 28 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesPerforms specific analyses that help clients improve finance functions performance within the context of their organizations strategies. What are we looking for As a Service Delivery Lead, you will be responsible for:- Manage a team size of ~800 people Strong domain knowledge of PTP, RTR, OTC, HRO Strong client relationship skills Analytical bend of mind Manage the internal financials, implement cost saving levers to optimize the net profit for the organization. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Post Graduate Diploma in Management,Post Graduate in any discipline

Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. Provide team members with a clear sense of direction and understanding of each others responsibilities including career planning and succession planning.Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments.Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including:Controls & Compliance, Business Continuity Plans, process analysis and customer service. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Communicates clearly and concisely, using appropriate level of detailRetain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.Resolve issues received via the escalation process and may assist with the researching and consulting to ensure client satisfaction in issue resolution. Lead or assist with the development of detailed analyses for area of responsibility Participate and potentially lead some activities/projects for area of responsibility May provide input to day-to-day management and reporting of specialist budget. Provide input to define standards and reusable approaches with benefit for cross-functional groups Demonstrate strong customer service in all activities, setting the appropriate example for other members of the Team May supervise less experienced caseworkers and fill in for the manager as needed. May provide input into performance assessment of team members and provide coaching/counseling toward improving performance. May assist in creating annual team objectives. May participate in interview process for new hires into caseworker roles. Roles and Responsibilities: Should have minimum 5-7 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc.Should have min 3 years of experience in Managing Team and Client key stakeholders.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Should be good in Verbal and Written communicationShould be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.Payroll certification would be a plus Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Escalate issues and seek advice when faced with complex issues/problems.Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensures progress, issues and agreements are properly documented and acted upon.Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.Participates in various Internal or Client initiatives related to Process.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.Actively participate in all process related business meeting in-person or virtually through conference calls.Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsWork collaboratively with all internal & Third party stakeholders to achieve Business goals. Qualification Any Graduation

Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Minimum 3-5 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc Knowledge of any ERP application would be plus i.e. SAP, PeopleSoft, Workday, etc.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Payroll certification would be a plus Knowledge of MS Office and Excel skills (Vlookup, Pivot Table, etc) would be a plus Should be good in Verbal and Written communicationGood organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skillsProfessional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsCandidate should be ready to work in any shift i.e. Early Morning or Night shift (US Shift). Roles and Responsibilities: :The Payroll Analyst will be responsible to manage end to end payroll for client as an SME by making sure payroll is processed Accurate and On-time. Key ResponsibilitiesShould have minimum 3-5 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK,Europe, India, etc.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms,UK P60/P45/P11D,Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc.Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Should be good in Verbal and Written communicationShould be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.Payroll certification would be a plus Understand & perform the full range of Payroll processes i.e. Different Payroll Inputs, Payroll Controls/Checks, Payroll Reports, Payroll Inquiries, Yearend/Adhoc payroll activities, etc.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Provide Training as an SME to new resources or during any process changes in a team.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mg Qualification Any Graduation

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume ,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume , you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side Cab facility+subsidize meal facility+incentives+night shift allowance+PF ESIC Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Night Cab Perks and benefits Night Allowance, PF, Esic, 24 days paid leave

NIIT is Hiring: Customer Service Specialist HRO - WIPRO Location: Gurgaon Salary: 3.08 LPA 3.25 LPA Both side transport facility Night Shift Freshers can also apply We are conducting virtual drive on Tuesday- 3rd-June- 25 VIRTUAL DRIVE DETAILS- Download Microsoft Teams and join through laptop/cellphone with no background noise and earphones Join the meeting now Meeting ID: 498 820 711 272 Passcode: cA7eB3V5 Role: Customer Service Specialist- HRO Eligibility: Graduates in B.Com, B.A., BBA, BCA, BHM, B.Sc, or B.Sc IT ( Note: Excludes Statistics, Maths Hons, and Economics Hons graduates ) Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office Interested? Send your resume to Neha.2b.sharma@niitmts.com Contact: 9797171267

Introduction: A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities: As Senior / Process Analyst-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees. Your responsibilities include- You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services Interface with customers to resolve questions and issues regarding compensation administration/processes Provides data for any internal business controls team as required Ensure compliance to the clients existing standards You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries. Required Professional & Technical Expertise: Minimum 1-5 years' experience in Core HR to assists employees and manager to process lifecycle events from hire to retire, hr mass loads, and global mobility requests Good verbal and written English language skills. Good knowledge of MS Excel Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to trouble-shoot and implement changes in his/her processes Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements. Team work the ability to work well within the team is key to this role Preferred Professional and Technical Expertise Should have excellent communication skills (oral & written) in English Should have strong MS Excel & SAP HRMS knowledge Should be from Core HR background INTERESTED CANDIDATES KINDLY REGISTER ON THE BELOW LINK : https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=36623&source=WEB_Search_INDIA IBM PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Skill required: NA - Solution Architecture Designation: Solution Enablement Senior Manager Qualifications: Bachelor of Arts Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Proposal creation:Participating in RFP/RFI process and developing winning solution for HRO domain collaborating as a key member of the HRO solution team supporting Value Design / Vertical / Sales teams to represent the solution offering to the client.Solution Design:Demonstrate thorough understanding of the HRO domain and diagnose the challenges, risks and requirements to further translate them into optimal solution. Understand and translate client requirements into a solution offering, solution plan, proposal and cost estimate leveraging standard processesProcess Consulting:Undertake consultative assignments working with clients stakeholders at their location advising them on business pain points and problems. Perform Discovery Assignments for clients through leveraging tools and frameworks for identifying areas for outsourcing and process transformation using a consultative approachDesign, implement and direct a solution architecture to address specific problems and requirements, usually through the application of technical, business process and/or industry knowledge. What are we looking for Brings HRO domain relevance in all pursuits and business conversations with the client organizationsExposure to RFX Process, Timelines, Sections, Solution development, RFP responseHas deep HRO domain knowledge to identify opportunities, white spaces existing in the industry.Interprets and translates business requirements into solutions that can be taken to the marketWell versed in Hire HR Outsourcing Solution development for functions like Payroll, Recruitment & onboarding, Benefits Administration, Learning & Development, Workforce administration, HR Helpdesk, HR Analytics etc.Knowledge of solution based on Hire-to-retire Platforms and experience in developing solutions with Platform will be an added advantageRevenue Growth:Drive revenue growth through reactive and proactive pursuits:Outlining win themes, architecting right solution, articulating domain flavor in RFX responses and formulating deal commercial constructMarket Visibility:Creating PoVs, bringing about Thought Leadership from knowledge of Domain and IndustryCommercial Constructs:Understands various commercial models and their implications; devise commercial constructs to best suit nature of work and client requirements. Clearly define the model and inputs required to create commercial construct based on the identified needs of the client, quantifying and articulating innovative feasible business solutions to cater to their needs - Preparing the commercial model estimates working with Enterprise Services, Service Delivery, Technology, Transition and Pricing to deliver the defined scope of services. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Bachelor of Arts

Role & responsibilities Preferred candidate profile

Hiring For Backoffice, Only Graduate Can Appply, Need minimum 2 Years to 6 Years Both Can Apply, Kolkata Location, Fixed Shifts & Weekenoffs. Need- Only Graduate Can Apply Offer- Salary upto 3.75 LPA to 7 LPA+ Cabs+ Incentives Backoffice batch- Great opportunity of growth. Please NOTE- 5 Days Working - Night Shifts Backoffice Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Please start a chat on whatsapp for a quick reply. Call us at 9899117267 (Kashish)

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting. Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making. Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team. Responsible for tracking and driving all process parameters critical to quality for process delivery. Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training. Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise Graduate/post-graduate in any discipline with a minimum of 8 - 15 years of experience in Talent and Transformations (HRO - EDM, Payroll, HR Back Office, Talent Management and Recruitment). Proven experience in creating and developing value propositions, business cases, and industry-specific offerings. Ability to ideate strategic direction and initiatives through designing business outcome models, contracting structures and identification of new opportunities and business lines. Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes. Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments. Experience of working in a BPO/Shared Services environment with exposure to Global Clients. Preferred technical and professional experience Proven experience in understanding end-to-end HRO / HR Service. In-depth process knowledge in central finance reporting, management reporting and reports. Ability to influence people internal/external customers, Operations and Finance partners. Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work. Intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Hiring B2B HRO and International Insurance - Inbound Voice CS Only Graduates Min. 0-5 yrs of International voice experience required Fresher can also apply (Excellent Verbal communication required) Salary upto 3L to 6.5 LPA. Call 9910990566 Required Candidate profile Need only Graduate Freshers or Experienced candidates. Need good communication skills.