186 Hro Jobs - Page 8

BRITISH AIRWAYS Job Profile- HRO BOTH UG/GARD CAN APPLY Saturday/ Sunday fixed off both side cab SALARY- 58000/- in hand INCENTIVES - 10K-15K ATTENDANCE BONUS -4400/- LOCATION- NOIDA CONTACT- SIYA (9818578137/ 8287376313) VIRTUAL INTERVIEWS

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Inviting Applications for Human Resource Operations, Hyderabad Job Location: Hyderabad Shift- Ready to work in any shift (24*7) Work module: Work from office In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities: - Serve as initial point of contact for employees and people managers on most transactional HR needs and requests. Engage to determine scope of need, work to resolve issue, and direct to resources; escalate issues when necessary. Find opportunities for continuous improvement initiatives within assigned scope of work. Propose solutions and ideas to find more efficient ways to deliver HR support to employees and people leaders. Support enterprise HR transactional work. Work to improve and standardize work to support automation where feasible. Support employees via written case work and through phone calls. Managing large amounts of inbound and some outbound calls in a timely manner. Identifying customers needs, clarify information, research every issue and providing solutions Answer incoming calls from employees Maintain confidential and sensitive information. Ensure all Service Level Agreements are met or exceeded. Performs background research and follow-up needed to resolve employee requests that cannot be resolved at the time of initial contact, including root cause analysis. Maintain standard operating procedures, policies, systems, and technology to ensure that maximum efficiencies are achieved in responding to employee inquiries. Ensure that all Service Level Agreements are met or exceeded. Assist in quality assurance or People Connect Request work, as needed Completing full People Connect Request work training to understand the foundation of inquiries from our employees along with basic troubleshooting. Resolve assigned escalated Requests for key business/functional stakeholders in correspondence with that requests service level agreement Engage with leaders and/or employees as needed to support the successful execution of key employee Moments that Matter through data and project support Qualifications we seek in you! Minimum Qualifications Excellent organizational skills and initiative to improve processes and prioritize tasks Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs Strong written and verbal communication skills Reliable internet and phone service Have knowledge of and the ability to use a PC as well as Microsoft Office Suite and other human capital management software 2 + year experience in HR support. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Hiring for HR Operations Need min. 2yrs Exp in HRO Salary upto : 7LPA Both grad/ug can apply Shift window - 9:30 AM to 2:30 AM Fixed week offs, Both side cab facility Need immediate joiners with good communication skills CONTACT Nandni @ 7291098048

Hi We are hiring for the ITES Company for the Global Benefits Specialist Role. ***Minimum 3 years of hands-on experience in Global benefits administration.*** Job Description 1. Benefits Administration: Manage NPS enrollments, advances, and employee reimbursements. Oversee health and insurance enrollments, claims processing, and renewals. Administer meals and fuel card programs for employees. Ensure compliance with regulatory and organizational policies related to benefits. Validation of benefits deductions and familiarity with payroll processing and cutoff dates 2. Vendor and Stakeholder Management: Act as the primary liaison between the organization and benefits vendors. Handle vendor invoicing and ensure timely payment and issue resolution. Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns. 3. Employee Engagement: Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings. Lead monthly meetings to address employee queries and provide updates on benefits programs. 4. Technical Proficiency: Manage benefits processes using tools such as Darwin, Workday, and ServiceNow. Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement. Required Skills and Qualifications: Operate from the office to ensure seamless coordination and timely task execution. Technical Skills: Proficiency in Darwin, Workday, and ServiceNow is mandatory. Communication: Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage. Personality: Confident and professional, with the ability to lead meetings and engage employees effectively. Stakeholder and Vendor Management: Proven ability to manage relationships with multiple stakeholders and external vendors. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 265 a) For Position in Bangalore Search : Job Code # 266

Hi We are looking forward to hire a HRO- Darwin Specialist for our Leading ITES Client. Please go through the JD and Apply Key Responsibilities: Benefits & Payroll Operations: Manage incidents and JIRA tickets related to benefits data issues and track them to closure. Monitor integration failures and coordinate with vendors for resolution. Support and own the Process Manager in Darwin box to mark payroll completion. Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team. Annual & Ad hoc Benefits Management: Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth). Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates. Reporting & Analysis: Generate, analyze, and publish benefits reports with key statistics on a periodic basis. Ensure accuracy and structured reporting to internal stakeholders and clients. Required Skills & Experience: Darwin box Expertise: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box. Mandatory Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements. Preferred JIRA & Ticket Management: Experience in handling incident tracking tools. Preferred Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite. Mandatory Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues. Mandatory Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors. Mandatory Preferred Qualifications: Experience working on pilot processes and creating process documentation. Prior experience in international (non-US) benefits administration. 1-5 years of experience in international benefits and Darwin box Work Requirements: 100% Work from Office, No remote option. Flexible with Rotational Shifts 24x7 delivery model To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 337

Hi We are looking to hire candidates for HRO - International Benefits Administration . Please go through the JD and Apply. Key Responsibilities: 1. Global Benefits Administration: Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies. Collaborate with teams to administer various benefits Experience in payroll processing, claims & vendor file SFTP Experience in Pension enrollments and updates Experience in wellness benefits and group health insurance and medical benefits Experience in pre and post pension payroll and active payroll checks Experience in supplier invoicing collaboration with finance teams 2. Stakeholder and Vendor Management: Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs. Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership. 3. Employee Engagement and Communication: Lead onboarding sessions to educate employees about benefits programs. Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment. 4. Tool and Technology Expertise: Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics. Ensure data integrity and accuracy in all platforms. 5. Operational Excellence: Flexible to work with global teams, ensuring availability for urgent matters across time zones. Proactively resolve issues related to benefits administration with a focus on employee satisfaction. Experience: 1-4 years of hands-on experience in global benefits administration, managing diverse geographies. Language Proficiency: Native-level fluency in English (both verbal and written). Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage. Experience in payroll processing, claims & vendor file SFTP Experience in Pension enrollments and updates Experience in wellness benefits and group health insurance and medical benefits Experience in pre and post pension payroll and active payroll checks Experience in supplier invoicing collaboration with finance teams Skills: Exceptional stakeholder and vendor management skills. Strong personality with the ability to lead sessions and confidently address diverse audiences. Proficient in Darwin, Workday, and ServiceNow tools. SLA & KPI Adherence Process Improvement and Compliance Excellent Communication and Analytical Skills Flexibility: Willingness to work in 24*7 rotational shifts and operate from the office. Preferred Attributes: Knowledge of local benefits policies and labor laws in the specified regions. Strong analytical and problem-solving skills. A proactive approach to improving processes and enhancing employee experience. Working Conditions: Flexible working 24*7 shift timings. Work from Office (No work from home) Agile to extended work hours when needed to meet deadlines without prompting. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 335

Hi We are hiring for HRO - Claims Processing and Adjudication for our leasing ITES client. Please go through the JD and Apply. Key Responsibilities: 1. Claims Processing & Adjudication: Efficiently process and adjudicate India-specific and global benefits claims, ensuring accuracy and compliance with policies. Validate claims documentation, including gym reimbursement claims, vaccination claims, wellbeing benefits claims, school reimbursement claims, Salary advance claims etc. for global regions Identify discrepancies in claims and ensure timely resolutions in line with company guidelines Experience in similar claim processing is a must Knowledge and working experience of Darwin and Workday is a plus Knowledge of ticket management tools like SNOW is a Plus. 2. Stakeholder Engagement: Collaborate with global stakeholders to align claims processing practices with global standards. Communicate effectively with internal teams, external vendors, and claimants to ensure smooth claim management. 3. SLA & KPI Management: Demonstrate a strong understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Consistently meet or exceed SLA requirements for claims processing while maintaining high-quality standards. 4. Policy Adherence & Process Improvement : Ensure adherence to company policies, local regulations, and international best practices in claims management. Proactively identify and recommend process improvements to enhance efficiency and accuracy. Qualification & Skillset: Graduate and specialization in Human resources 1-5 years of experience in India / Global claims processing and adjudication. Strong understanding of various types of claims, advances ,reimbursements and benefits eligible for claims Expertise in verifying and validating claim-related documents. Exceptional command of English, with the ability to communicate fluently and professionally. Attention to detail Proven experience collaborating with global stakeholders across regions. Deep understanding of SLAs and KPIs and a track record of achieving or exceeding them. Key Skills: Claims Processing experience including gym reimbursement claims, vaccination claims, wellbeing benefits claims, school reimbursement claims, Salary advance claims etc. for global regions Knowledge of Darwin and Workday tool is an advantage Documentation Validation Global Stakeholder Management Process Improvement and Compliance SLA & KPI Adherence Excellent Communication and Analytical Skills Working Conditions: Work Shift will be dependent on geography/region coverage requirements across a 24-hour * 7 service delivery Work from Office (No work from home) Agile to extended work hours when needed to meet deadlines without prompting To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 336

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 340

Hi We are looking to hire HRO-DiSC Admin for a Leading ITES Client. Please go through the JD and Apply Core Responsibilities: Oversee the group mailbox, which involves responding to DiSC and other related assessment queries. Collaborate with internal stakeholders proactively to arrange the debriefing schedules, to convey the status of assessment completion, and to provide the required information as per their requests. Compilation of debrief deck, which includes the generation of facilitator reports, the incorporation of team data into standard decks, the creation of a Team Map, and generating the report on non-completes. Preparing and maintaining of internal reports. Addressing and processing any additional requests made by employees/POC, in consultation with the manager. Work Experience: 2+ years of experience in learning and development, human resources, or a related field. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and provide required support. Commitment to continuous learning and staying updated on industry trends and best practices in learningand development technology. Behavioral Attribute: Strong interpersonal and communication skills with the ability to interact frequently with Senior Managers, Business leads etc. Demonstrated ability to think creatively and generate ideas for process improvements. Paying close attention to details to ensures that the debrief deck is updated and aligns with assessment report. Effective collaboration with team members, clients, and other stakeholders. Meeting deadlines and delivering high-quality work within established timelines. Work Conditions Capability to accommodate 24/7 shift schedules as needed. Regular adherence to US shift schedules, potentially involving night shifts in India. Facilitate and oversee interactions with various stakeholders, including senior leadership teams, as necessary. Office-based work exclusively; remote work not available. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 377

Hi We are hiring for the ITES Company for the HRO Project Manager Role. Job Description Need minimum 6 year experience of End to End HRO Project Management Experience End to end project management execution across standard PM knowledge areas utilizing appropriate implementation methodology. Has effective control, leadership, and responsibility for the delivery of the project - including scope, schedule, budget, quality, and business value. Works closely with project sponsor, cross-functional teams, and assigned workstream leads to plan and develop scope, deliverables, required resources, schedule, budget for assigned project(s). Create and maintain PMLC (project management life cycle) deliverables & documentation (i.e., project charter, project schedule, RAID log, lessons learned, project closure report, etc.). Manages and facilitates the escalation and resolution/ closure of risks, issues, and decisions impacting the project. Provides timely and accurate status reporting for the project to the Steering Committee, Project Sponsor, and core project team. Ensures compliance to governance processes (i.e., change control, document management) and gating requirements for the project. Participates in the continuous improvement and maturation of PMO/PM practice and standards within the CPE organization. Project management experience (i.e., program & projects portfolio) in large and global organizations, utilizing various Project Management and Delivery Methodologies (Waterfall, Iterative, Agile, etc.). Experience in implementing IT/ systems-related projects, preferably in the HR space or Workday-related. Experience in being part of large-scale, multi-year transformation programs, managing a project or workstream within the program. Use of one or more PPM (Portfolio Project Management) tools or software. Strong analytical & problem-solving skills; and detail oriented. Solid communication and collaboration skills. Key Skills: a) Need PMP (Project Management Professional) Certificate b) Need Experience of utilizing various Project Management and Delivery Methodologies like Waterfall, Iterative, Agile, etc. c) Any Graduate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 2

Skill required: Global Mobility - Global Mobility Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLA's, targets and objectives through effective staff management. Has hands on experience in Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and international transfers. Their role includes assessing the travel requirements, cost estimation and process visa applications, relocation support, tax support, benefits via applicable vendors. They coordinate with the assignees and the vendors to ensure that the process is moving ahead and provide required support where needed. . Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist with immigration process. Process and allocate service provider invoices.Policy Administration: Provide assistance to assignees, Payroll and Expense Team, Tax, Project Managers and HR with cross-border policy queries Distribute informational arrival/departure packs to inbound and outbound assignees. Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. What are we looking for? Process support:1. Read, understand and analyze client process as per the business rules as a subject matter expert. 2. Execute the process accurately and timely as a hands on processor. 3. Master the given process and help the team members to overcome process related queries 4. Escalate issues and seek advice when faced with complex issues/problems. 5. Pay close attention to quality of written and verbal English skills within Team. 6. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 7. Ensure LWI's are followed and updated regularly and train the team members on process updates. 8. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. 9. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. 10. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 11. Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an team lead. 12. Participates in various internal or client initiatives related to Process. Team support:1. Plan proper allocation of work. 2. Support Manager with Daily stats / reporting and MOS. 3. Enrich team members with a clear sense of direction and understanding of each others responsibilities. 4. To be available on the floor through the day to resolve process related issues. 5. Participate in Team building activities. 6. Create effective QC and Audit mechanism within process to ensure delivery on SLA's. 7. Assist in training/educating HRO personnel on learning and acquired skills in process. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation