Delivery Operations Senior Analyst

 Skill required: Global Mobility - Global Mobility
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?
1. Plan proper allocation of work. 2. Support Manager with Daily stats / reporting and MOS. 3. Enrich team members with a clear sense of direction and understanding of each others responsibilities. 4. To be available on the floor through the day to resolve process related issues. 5. Participate in Team building activities. 6. Create effective QC and Audit mechanism within process to ensure delivery on SLAs. 7. Assist in training/educating HRO personnel on learning and acquired skills in process. Candidates who come experience & understanding into Global Mobility. 1. Read, understand and analyze client process as per the business rules as a subject matter expert. 2. Execute the process accurately and timely as a hands on processor. 3. Master the given process and help the team members to overcome process related queries 4. Escalate issues and seek advice when faced with complex issues/problems. 5. Pay close attention to quality of written and verbal English skills within Team. 6. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 7. Ensure LWIs are followed and updated regularly and train the team members on process updates. 8. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. 9. Perform Root Cause Analysis Support workforce expansion in different countries and regions. Involves understanding overseas work and requires ability to establish operations in new locations. Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently.9. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. 10. Must be able to propose process improvement
What are we looking for?
Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist with immigration process. Process and allocate service provider invoices.Policy Administration:Provide assistance to assignees, Payroll and Expense Team, Tax, Project Managers and HR with cross-border policy queries Distribute informational arrival/departure packs to inbound and outbound assignees.

Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation