HRBP

• Bachelors degree in psychology, HR Management, Behavioral Science, or related courses (Masters is a plus)
• 8-10 years years of HR experience in tech or IT SMB companies

Must haves:

• Strong stakeholder management experience.
• Experience in leading small teams.
• Expertise in HR metrics management, including eSAT, eNPS, and attrition analysis with solid experience in MS tools - Excel and PowerPoint.
• Proven ability to design, implement, and govern HR policies and processes.
• Experience in culture strategy development and driving employee engagement initiatives.
• Keen understanding of business drivers and experience in partnering with key stakeholders to drive employee retention programs and measuring their impact.
• Strong knowledge of performance management policies, compliance, and best practices.
• In-depth understanding of labor laws and compliance management.

Key Responsibilities:

• HR Process Implementation
• Partner with key stakeholders to ensure HR processes and policies are implemented with clarity.
• Support design, documentation and delivery of HR processes, policies, and procedures in the region across the entire employee life cycle including onboarding and exit processes.
• HR Metrics Management
• Monitor, manage and report all HR metrics for the site such as eSAT, eNPS, Attrition and Top Performers percentage.
• Actively identify gaps and propose and implement changes necessary to cover risks.
• Employee Relations and Stakeholder Management
• Serve as the main escalation point for any employee related issues and will be involved in people issue consultations, culture management, engagement program rollouts and change management effectively.
• Employee Retention and Engagement
• Employee retention strategies and management to meet employee engagement and retention outcomes.
• Compliance & Audit Management
• Manage, comply with audit and compliance queries from government agencies if any.
• Administration & Facilities
• Support in ensuring seamless administration at the site on a day-to-day basis to ensure positive employee experience.