Position Title: Python Developer (ERPNext) Reports To: VP of Business Operations Work Location: Bangalore, India Position Overview: The Python Developer (ERPNext) plays a critical role in the development, customization, and maintenance of ERPNext to support business operations. This position requires advanced Python programming skills, ERPNext module customization experience, and the ability to integrate ERPNext with other business systems. The developer will also collaborate closely with cross-functional teams to deliver robust, scalable, and efficient software solutions that meet evolving business needs. Key Responsibilities: 1. ERPNext Development and Customization Develop, customize, and maintain ERPNext modules, doctypes, reports, and scripts. Configure ERPNext workflows and implement business process automations. Translate business requirements into functional ERPNext features. 2. Python Programming Write clean, efficient, and reusable Python code to support backend development. Enhance application performance and scalability through optimized backend logic. 3. Integration and API Development Integrate ERPNext with third-party applications and internal systems. Develop and maintain RESTful APIs to ensure seamless data exchange and system interoperability. 4. Database Management Administer and optimize MySQL/MariaDB databases. Conduct schema modifications, performance tuning, and data migration. 5. Testing and Quality Assurance Perform unit testing and participate in debugging activities. Collaborate with QA teams to ensure the delivery of reliable, high-quality software. 6. Documentation Create and maintain comprehensive technical documentation for custom scripts, configurations, and integrations. Maintain up-to-date documentation to support ongoing system enhancements and troubleshooting. 7. Support and Maintenance Provide technical support and troubleshooting for ERPNext-related issues. Regularly perform system updates, patches, and performance improvements. 8. Collaboration Work closely with cross-functional teams to gather requirements and deliver technical solutions aligned with business goals. Partner with fellow developers and stakeholders to design and deploy new features. 9. Code Review and Version Control Use Git or SVN for version control and collaborative development. Conduct code reviews to maintain code quality and adherence to standards. 10. Deployments and Infrastructure Deploy applications on Linux-based environments and manage supporting infrastructure. Automate deployment pipelines to improve delivery speed and consistency. Qualifications Education & Experience Bachelors degree in Computer Science, Information Technology, or a related discipline. 5+ years of hands-on experience in Python development. Proven experience in ERPNext development and business process customization. Technical Skills Strong Python programming capabilities. Proficiency in front-end technologies (JavaScript, Reactjs, jQuery). Experience with RESTful APIs and third-party application integrations. Solid understanding of MySQL/MariaDB database architecture and management. Familiarity with version control systems (Git/SVN). Experience with containerization tools such as Docker. Comfortable deploying and maintaining applications in a Linux environment. Soft Skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and teamwork abilities. Capable of working independently and collaboratively in Agile/Scrum environments. Work Environment Standard office or hybrid work environment with typical business equipment. Reasonable accommodations will be provided for individuals with disabilities. Occasional extended hours may be required to meet critical deployment or business deadlines.
Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Position Title: Quality Analyst Department: Quality Assurance / IT Reports To: Quality Assurance Manager or Lead Quality Analyst Work Location: On-site Position Overview: The Quality Analyst I/II is an experienced professional responsible for ensuring the quality and functionality of IT products through comprehensive testing and evaluation. This role involves designing and executing detailed test plans, identifying and addressing defects, and collaborating with development teams to ensure products meet high-quality standards and user requirements. The Quality Analyst II also takes on more complex testing tasks and provides guidance to junior QA team members. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned. 1. Test Planning and Execution: Design, develop, and execute detailed test plans, test cases, and test scripts based on product requirements and specifications. Perform both manual and automated testing to identify defects and ensure the product meets quality and performance criteria. Document and report test results, including identifying and tracking defects through to resolution. 2. Defect Identification and Reporting: Identify, document, and manage software defects and inconsistencies. Work closely with development teams to reproduce, diagnose, and resolve issues. Verify defect fixes and ensure issues are resolved satisfactorily before product release. 3. Requirement Analysis: Review and analyze product requirements and design documents to understand testing needs and ensure comprehensive test coverage. Participate in requirements review meetings and provide feedback on testability and coverage. 4. Test Automation: Develop and maintain automated test scripts and frameworks, if applicable. Execute automated test scripts and analyze results to identify issues and ensure product quality. 5. Documentation and Reporting: Maintain detailed and accurate test documentation, including test plans, test cases, and defect reports. Prepare and present test summary reports and communicate findings to stakeholders. Ensure testing activities are documented and aligned with project timelines and deliverables. 6. Continuous Improvement: Contribute to the development and enhancement of testing processes, methodologies, and tools. Stay updated on industry trends and best practices in software testing and quality assurance. Provide feedback on testing tools and processes to improve efficiency and effectiveness. 7. Collaboration: Collaborate with development teams, product managers, and other stakeholders to understand requirements and quality expectations. Participate in cross-functional team meetings to discuss project status, issues, and solutions. Mentor and provide guidance to junior QA team members as needed. 8. Project Support: Assist in managing and prioritizing testing activities across multiple projects. Provide support in resolving complex testing issues and contribute to project planning and execution. Supervisory Responsibilities: No direct supervisory responsibilities, but may mentor and provide guidance to junior QA team members. Qualifications: Education/Experience: Education: Bachelors degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., ISTQB) are desirable. Experience: 2-4 years of experience in quality assurance or software testing, with a proven track record in IT product development environments. Skills: Strong understanding of software testing principles, methodologies, and best practices. Proficiency in manual and automated testing tools and techniques. Excellent analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams. Experience with test automation tools and scripting languages is a plus. Language Ability: Strong verbal and written communication skills. Ability to articulate complex technical issues and solutions clearly and concisely to various stakeholders. Proficient in creating detailed documentation related to testing and defects. Math Ability: Competent in analyzing and interpreting testing data, including defect metrics and performance indicators. Ability to use statistical tools to draw meaningful insights from testing results. Reasoning Ability: Strong analytical and critical thinking skills. Ability to diagnose and troubleshoot complex software issues. Capability to understand and address potential problem areas in complex systems. Certificates and Licenses: ISTQB Foundation Level or equivalent certification is desirable but not required. Travel: This position may require minimal travel (up to 5%) for meetings, training, or conferences. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office or remote setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. ISM and Privacy Statement: Customer Data Protection: Ensure that customer data is processed in a manner consistent with privacy regulations, obtaining consent where required. Third-Party Privacy Compliance: Oversee the sharing of customer information with third parties, ensuring that data is shared in accordance with privacy laws and the companys privacy policy.
Position Title: Backend Developer Department: Development/Engineering Reports To: Team Lead/Tech Lead Work Location: On-site Position Summary: The Backend Engineer will collaborate with frontend engineers and other engineers to create a functioning program. The Backend Engineer will also repair software or test code to ensure the software functions are as intended. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned: Designs and develops applications across multiple modules utilizing .NET, C#, .NET Core, Entity Framework Core, etc. Write optimal and efficient code using object-oriented programming, design patterns, and best practices. Provide full technical documentation to a given standard while storing as directed. Confirm program operation by coordinating with colleagues to conduct necessary tests, while debugging and modifying program sequence and/or code. Perform scheduled maintenance as required and support the existing application. Arrange project requirements in programming sequence, providing estimations on deliverables using knowledge of computer capabilities, subject matter, programming language, and logic. Develop solutions for all tiers of the application: user interface, business logic, database, workflows, and reporting, and be a key contributor to innovation while building proof of concept examples that can be leveraged across current and future solutions. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: An associate or bachelors degree in computer science or related is preferred. 2-4 years of Experience in Dotnet Technologies. Must have a working knowledge of HTML, CSS, JavaScript, and jQuery. Must have a working knowledge of any one of the Frontend Development Stacks like Angular or React. Language Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to write moderately complex correspondence. Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to add, subtract, multiple and divide on all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percents. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions. Extreme attention to detail is required to ensure proper documentation of facts. Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department. Computer Skills: A significant comfort level in using accounting software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools. Certificates and Licenses: None Travel: This position does not require travel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. ISM and Privacy Statement: Data Security and Encryption: Ensure that sensitive data, especially personal and financial data, is encrypted and securely stored within systems. Access Control and Authorization: Implement role-based access controls and ensure that system permissions align with job functions. System Security: Perform regular security audits, vulnerability testing, and maintain a secure development environment to avoid unauthorized data access. Compliance with Privacy Laws: Ensure compliance with privacy regulations (e.g., GDPR) and data retention policies when handling personal data.
Position Title: SEO Analyst Department: Marketing Reports To: Digital Marketing Manager Work Location: Bangalore Position Summary: The SEO Analyst is responsible for analyzing, tracking, and optimizing the performance of our digital properties in search engines to improve organic visibility and traffic. This role demands a strong analytical mindset, expertise in SEO tools, and a strategic understanding of search engine behavior. The SEO Analyst will work closely with the content, development, and marketing teams to deliver actionable insights and data-driven recommendations for improving search rankings. Essential Duties and Responsibilities: Conduct in-depth keyword research to identify SEO opportunities. Analyze website traffic, rankings, and SEO metrics to measure success. Perform regular technical SEO audits to identify issues and provide solutions. Monitor and evaluate competitor SEO strategies and industry trends. Collaborate with content creators to align SEO objectives with content strategy. Analyze on-page SEO elements and recommend improvements (title tags, meta descriptions, header structure, etc.). Support the development and execution of link-building and backlink analysis strategies. Use tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs to generate regular reports and insights. Track algorithm changes and adjust strategies accordingly. Present SEO findings and performance trends to stakeholders with actionable insights. Qualifications: Education/Experience: Bachelors degree in marketing, Communications, Data Analytics, IT, or a related field. 25 years of experience in SEO, digital marketing analytics, or web optimization. Proven experience in sales and strong understanding of Black Hat and White Hat SEO methodologies. Skills & Abilities: Strong analytical and critical thinking skills with a focus on SEO data interpretation. Deep understanding of search engine algorithms, ranking factors, and SEO best practices. Proficiency in SEO tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, or similar platforms. Experience with CMS platforms such as WordPress or Statamic. Familiarity with HTML/CSS and web architecture from an SEO perspective. Effective communication skills to present insights clearly to both technical and non-technical stakeholders. Optimize website and content for AI-driven search engines and generative search results (e.g., Google SGE, Bing Copilot). Language Ability: Fluency in English; excellent comprehension and communication skills. Math Ability: Basic to intermediate math and statistical analysis skills to interpret data and generate insights. Reasoning Ability: Strong problem-solving ability, with attention to detail and strategic insight into SEO impacts. Computer Skills: Proficient in Microsoft Office Suite (Excel for data analysis, PowerPoint for reporting). Skilled in SEO and analytics platforms (SEMrush, Ahrefs, Moz, Screaming Frog, etc.). Familiarity with basic HTML, JavaScript, and site structure from an SEO standpoint. Certificates and Licenses: Google Analytics or HubSpot SEO Certification preferred. Information Security and Privacy Statement: Employees must adhere to all company policies and procedures related to information security and data privacy as applicable to their job responsibilities.
Position Title: Scrum Master Reports To: PMO/ Chief Executive Officer Work Location: Bangalore Position Summary: The Scrum Master will bring excellent knowledge of the scrum framework and its artifacts and techniques. The Scrum Master will also need the ability to coordinate people and projects (occasionally facilitating changes) with a mindset on deliverables. They will need to be a strong communicator, a capable leader, and invested in Agile frameworks. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned: Represent the stakeholders and users in the AI/ML development team. Define and communicate the product vision, goals, and roadmap to the development team, ensuring alignment with business objectives. Collaborate with stakeholders to gather and analyse requirements and translate them into user stories and acceptance criteria. Prioritize the product backlog based on business value, stakeholder needs, and development team capacity. Work closely with the AI/ML development team to ensure a clear understanding of the requirements and provide guidance throughout the development process. Facilitate sprint planning, backlog grooming, and daily stand-up meetings, ensuring that the team is focused and working efficiently. Remove any impediments or obstacles that may hinder the team's progress, and escalate issues as needed. Ensure the delivery of high-quality AI/ML products within the agreed-upon timelines and budget. Collaborate with UX/UI designers and other stakeholders to ensure a seamless user experience and effective product design. Monitor and track project progress, provide regular updates to stakeholders, and manage expectations regarding scope, timeline, and deliverables. Conduct sprint reviews and retrospectives to gather feedback, identify areas of improvement, and drive continuous process optimization. Stay up to date with AI/ML technologies, industry trends, and best practices in Agile development methodologies. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree in engineering is mandatory. Master's degree in computer science is a plus. Minimum of 10 years of experience as a Scrum Master, preferably in AI/ML or technology-related projects. Proven experience in Agile project management methodologies, particularly Scrum, and a solid understanding of Agile principles and practices. Familiarity with AI/ML concepts, including machine learning, deep learning, data pre-processing, and model development. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization. Strong leadership and facilitation skills, with the ability to guide and motivate a development team to achieve project goals. Proficiency in Agile project management tools for backlog management and project tracking. Advanced skills in JIRA, with demonstrated automation, QA and release notes. Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Strong problem-solving and analytical skills, with a proactive and solution-oriented mindset. Understanding of user-centred design principles and the ability to advocate for a positive user experience. Language Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to write moderately complex correspondence. Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to analyze and interpret data to track team performance metrics such as velocity, burn-down charts, and cumulative flow diagrams. Proficiency in basic arithmetic for calculating sprint progress, story points, and resource allocation. Strong problem-solving skills to identify and resolve issues related to team performance and project timelines. Basic understanding of statistical concepts to analyze team performance trends and forecast future sprints. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions. Extreme attention to detail is required to ensure proper documentation of facts. Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department. Computer Skills: A significant comfort level in using accounting software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools. Certificates and Licenses: Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification preferred. Travel: This position may require minimal travel (up to 5%) for meetings, training, or conferences. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. Management Expectations: Demonstrate Expertise: Serve as the foremost Subject Matter Expert (SME) within the department, possessing extensive knowledge and proficiency in the relevant field. Lead Team Effectively: Direct and supervise a team of employees, providing training, guidance, and support to ensure the team achieves departmental objectives. Lead and guide the team while fostering a positive and productive work environment. Manage Operations Efficiently: Oversee day-to-day operations and workflow, including prioritizing tasks, resolving escalations, allocating resources, managing time and attendance, overseeing payroll, and facilitating departmental onboarding and training. Evaluate Performance Regularly: Monitor and assess team performance on a regular basis, offering constructive feedback, coaching, and conducting performance reviews to drive continuous improvement. Set clear goals and establish performance metrics to measure success. Collaborate Strategically: Collaborate with senior management and cross- functional teams to develop and implement strategies, policies, and initiatives that contribute to organizational growth and success. Ensure Effective People Management: Execute consistent and effective practices in recruiting, onboarding, professional development, succession planning, performance management, and retention. Promote Positive Work Environment: Cultivate a positive work environment by fostering collaboration, communication, and teamwork among team members. Address departmental issues, resolve urgent matters, and lead efforts in conflict resolution. ISM and Privacy Statement: Data Handling in Product Development: Ensure that products are developed with privacy by design, incorporating necessary data protections from the beginning. Data Minimization: Limit data collection to what is necessary for product functionality and ensure proper anonymization or pseudonymization of personal data where possible. Privacy Risk Management: Conduct risk assessments related to data privacy and security for new product features or business solutions.
Position Title: SEO Analyst Department: Marketing Reports To: Digital Marketing Manager Supervises: None Work Location: Bangalore Position Summary: The SEO Analyst is responsible for analyzing, tracking, and optimizing the performance of our digital properties in search engines to improve organic visibility and traffic. This role demands a strong analytical mindset, expertise in SEO tools, and a strategic understanding of search engine behavior. The SEO Analyst will work closely with the content, development, and marketing teams to deliver actionable insights and data-driven recommendations for improving search rankings. Essential Duties and Responsibilities: Conduct in-depth keyword research to identify SEO opportunities. Analyze website traffic, rankings, and SEO metrics to measure success. Perform regular technical SEO audits to identify issues and provide solutions. Monitor and evaluate competitor SEO strategies and industry trends. Collaborate with content creators to align SEO objectives with content strategy. Analyze on-page SEO elements and recommend improvements (title tags, meta descriptions, header structure, etc.). Support the development and execution of link-building and backlink analysis strategies. Use tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs to generate regular reports and insights. Track algorithm changes and adjust strategies accordingly. Present SEO findings and performance trends to stakeholders with actionable insights. Qualifications: Education/Experience: Bachelor s degree in marketing, Communications, Data Analytics, IT, or a related field. 2 5 years of experience in SEO, digital marketing analytics, or web optimization. Proven experience in sales and strong understanding of Black Hat and White Hat SEO methodologies. Skills & Abilities: Strong analytical and critical thinking skills with a focus on SEO data interpretation. Deep understanding of search engine algorithms, ranking factors, and SEO best practices. Proficiency in SEO tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, or similar platforms. Experience with CMS platforms such as WordPress or Statamic. Familiarity with HTML/CSS and web architecture from an SEO perspective. Effective communication skills to present insights clearly to both technical and non-technical stakeholders. Optimize website and content for AI-driven search engines and generative search results (e.g., Google SGE, Bing Copilot). Language Ability: Fluency in English; excellent comprehension and communication skills. Math Ability: Basic to intermediate math and statistical analysis skills to interpret data and generate insights. Reasoning Ability: Strong problem-solving ability, with attention to detail and strategic insight into SEO impacts. Computer Skills: Proficient in Microsoft Office Suite (Excel for data analysis, PowerPoint for reporting). Skilled in SEO and analytics platforms (SEMrush, Ahrefs, Moz, Screaming Frog, etc.). Familiarity with basic HTML, JavaScript, and site structure from an SEO standpoint. Certificates and Licenses: Google Analytics or HubSpot SEO Certification preferred. Information Security and Privacy Statement: Employees must adhere to all company policies and procedures related to information security and data privacy as applicable to their job responsibilities.
Position Title : Documentation Specialist Intern Department : Development/Engineering Position Summary The Documentation Specialist Intern will support the proposal and documentation team in preparing RFI/RFP responses, maintaining knowledge assets, and coordinating with cross-functional teams. This internship offers a valuable opportunity to gain hands-on experience in documentation and proposal development within the enterprise technology and life sciences domain. Essential Duties and Responsibilities RFI/RFP Support & Proposal Development Assist in reviewing RFI/RFP documents to understand customer requirements. Support the creation of tailored and compelling responses with input from senior team members. Organize and structure content from internal teams for formal proposals. Team Collaboration Coordinate with internal departments (sales, technical, operations) to gather input for proposals. Participate in regular team meetings to track progress and contribute to proposal planning efforts. Documentation and Knowledge Building Maintain and update a central repository of templates, standard responses, and technical documentation. Assist in identifying areas of improvement in the documentation process and tools. Qualifications Education / Experience Recent graduates or final-year students pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. Skills & Abilities Strong written and verbal communication skills. Basic technical understanding of enterprise systems (ERP, QMS, PLM, etc.) is a plus. Detail-oriented, with excellent organizational and time management skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Eagerness to learn and adapt quickly to new concepts and tools.
Position Title : Documentation Specialist Intern Department : Development/Engineering Position Summary The Documentation Specialist Intern will support the proposal and documentation team in preparing RFI/RFP responses, maintaining knowledge assets, and coordinating with cross-functional teams. This internship offers a valuable opportunity to gain hands-on experience in documentation and proposal development within the enterprise technology and life sciences domain. Essential Duties and Responsibilities RFI/RFP Support & Proposal Development Assist in reviewing RFI/RFP documents to understand customer requirements. Support the creation of tailored and compelling responses with input from senior team members. Organize and structure content from internal teams for formal proposals. Team Collaboration Coordinate with internal departments (sales, technical, operations) to gather input for proposals. Participate in regular team meetings to track progress and contribute to proposal planning efforts. Documentation and Knowledge Building Maintain and update a central repository of templates, standard responses, and technical documentation. Assist in identifying areas of improvement in the documentation process and tools. Qualifications Education / Experience Recent graduates or final-year students pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. Skills & Abilities Strong written and verbal communication skills. Basic technical understanding of enterprise systems (ERP, QMS, PLM, etc.) is a plus. Detail-oriented, with excellent organizational and time management skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Eagerness to learn and adapt quickly to new concepts and tools.
Position Title: AI/ML Engineer Department: Data Science Reports To: Technical Lead Work Location: On-site Position Summary: We are seeking an AI/ML Engineer with 3+ years of hands-on experience in Machine Learning, Deep Learning, and Large Language Models (LLMs) to join our Data Science team. The ideal candidate will be proficient in developing, deploying, and evaluating AI/ML models with a strong background in computer vision, RESTful API development, and working with LLMs in local and cloud-hosted environments. This role requires exposure to advanced tools such as LangChain , Ollama , Weaviate , and LlamaIndex , and provides the opportunity to work on real-world applications using Agentic AI , RAG (Retrieval-Augmented Generation) KAG (Knowledge Augmented Generation) and COT (Chain of thought) pipelines. Essential Duties and Responsibilities: Develop, train, and deploy deep learning models using PyTorch and TensorFlow . Build and optimize Computer Vision models for: Face detection Object tracking and recognition OCR (Optical Character Recognition) ID Verification Design and deploy RESTful APIs using FastAPI , Flask , or Django . Develop scalable containerized solutions using Docker , with orchestration via Kubernetes (K8s) . Integrate and query SQL , NoSQL , and Vector Databases such as Weaviate or Pinecone . Run and evaluate LLMs locally using tools such as Ollama , including model comparisons and performance tuning. Work on NLP tasks including: Instruction tuning , summarization , embedding generation Prompt engineering (few-shot, CoT reasoning) Experience with transformer-based models like GPT , LLaMA , BERT , Falcon Build and maintain RAG pipelines using frameworks such as LangChain , LlamaIndex , and LangGraph . Collaborate with cross-functional teams to define technical requirements and deliver high-impact AI solutions. Stay current with industry trends in LLMs, vector databases, and agentic AI architectures and MCP (Model context protocol). Qualifications: Education & Experience: Bachelors or masters degree in computer science, Artificial Intelligence, or a related field. Minimum of 3 years of hands-on experience in AI/ML development and deployment. Demonstrated experience working with LLMs , computer vision , and REST APIs . Core Technical Skills: Programming: Python Frameworks & Libraries: PyTorch , TensorFlow , OpenCV API Development: FastAPI , Flask , Django Proficiency in DSA (Data Structures and Algorithms). Containerization & Version Control: Docker , Git , Kubernetes (K8s) Databases: SQL and NoSQL Vector Databases : Weaviate , Pinecone Computer Vision Experience: Face detection Object tracking and recognition OCR ID Verification LLMs & NLP: Experience using Ollama for local LLM exploration and evaluation Instruction tuning, summarization, embedding generation Prompt engineering techniques (few-shot, chain-of-thought reasoning) Familiarity with GPT , LLaMA , BERT , Falcon , and other transformers Agentic AI & RAG/KAG: Building RAG/KAG pipelines using LangChain , LlamaIndex , and LangGraph Integration with cloud-hosted, local, and API-based LLMs Language Ability: Ability to read and interpret technical documentation and write moderately complex reports or procedures. Strong verbal and written communication skills to convey complex technical concepts to non-technical stakeholders. Mathematical Ability: Proficiency in probability, linear algebra, calculus, and statistics relevant to machine learning model development and evaluation. Reasoning Ability: Analytical thinker with problem-solving skills to work through technical challenges. Capable of managing competing priorities and adapting to changing project scopes. Detail-oriented and capable of identifying root causes and implementing data-driven solutions. Computer Skills: High proficiency in AI/ML tools and platforms, including cloud-based solutions, model deployment stacks, and development environments. Comfortable using collaboration tools (Microsoft Office, Google Suite, Git-based version control). Certificates and Licenses: None required. Information Security Management (ISM) and Privacy Statement: Ensure compliance with data privacy regulations and internal data handling policies. Implement appropriate encryption, access control, and audit logging on AI systems. Participate in regular code reviews, vulnerability scans, and privacy assessments. Position Description Acknowledgement: I have reviewed this position description and understand my job duties and responsibilities. I confirm my ability to perform the essential functions outlined. I understand that job responsibilities may change according to business needs and will seek clarification as needed. I recognize that performance evaluations and salary adjustments are tied to my ability to meet the roles expectations. Employee’s Name (please print): ___________________________________________ Employee’s Signature: _______________________________ Date: ___________ Manager’s Signature: ________________________________ Date: ___________ Version: V1.eff 07/2025
Position Title: Node.js Developer Department: Software Development / Engineering Reports To: Team Lead Work Location: On-site Position Summary: The Node.js Developer will be responsible for backend software development, deployment, and maintenance of scalable and efficient microservices using modern technologies. This role offers the opportunity to work with containerized environments and orchestration tools while collaborating with cross-functional teams to deliver high-quality backend solutions. The ideal candidate will bring strong expertise in NestJS and container technologies, along with the ability to manage complex local development setups and adhere to established workflows. Essential Duties and Responsibilities: Design, develop, and maintain backend services primarily using NestJS and TypeScript . Build and maintain event-driven microservices architectures. Manage containerized applications using Docker and orchestrate deployments with Kubernetes . Work extensively with SQL Server and Redis to support data persistence and caching needs. Configure and maintain complex local development environments to support effective development and testing. Follow well-defined coding standards, version control, and deployment workflows to ensure software quality and reliability. Collaborate with frontend developers, DevOps teams, and other stakeholders to meet project goals. Troubleshoot and optimize backend services for performance, scalability, and security. Document backend APIs, services, and infrastructure components. Supervisory Responsibilities: None Qualifications: Education & Experience: Bachelors degree in computer science, Engineering, or related field or equivalent experience. Minimum of 4 years of hands-on backend development experience. Strong proficiency with NestJS framework and TypeScript . Experience working with Docker and containerized development environments. Familiarity with Kubernetes for container orchestration and deployment. Experience with SQL Server and Redis . Proven experience developing and maintaining event-driven microservices. Comfortable working with complex local development setups. Ability to follow well-defined coding, testing, and deployment workflows independently. Bonus Skills (Good to Have): Experience with C# and .NET Core development. Basic understanding of Blockchain architecture , smart contracts , and the Ethereum ecosystem with backend integration experience (not developing smart contracts). Familiarity with Protocol Buffers (protoc) and gRPC for microservices communication. Language Ability: Ability to read and comprehend technical documentation, correspondence, and instructions. Capable of writing clear technical documentation and moderately complex correspondence. Able to effectively communicate technical concepts and collaborate with team members and stakeholders. Mathematical Ability: Ability to perform basic arithmetic and computational tasks relevant to backend development and performance tuning. Reasoning Ability: Skilled at diagnosing and resolving practical problems in backend systems and infrastructure. Able to interpret feedback from non-technical users and team members to identify root causes and implement solutions. Attention to detail to ensure accurate implementation and documentation. Able to adapt to changing priorities and workplace stressors effectively. Computer Skills: Proficient with backend development tools, version control systems, containerization software, and relevant databases. Comfortable using collaboration and communication software such as Microsoft Office, web browsers, and issue tracking/CRM tools. Certificates and Licenses: None required. Information Security Management (ISM) and Privacy Statement: Ensure secure handling and storage of sensitive data as per organizational policies. Implement role-based access control aligned with job responsibilities. Participate in regular security audits and vulnerability assessments to maintain a secure development environment. Comply with applicable data privacy regulations and company data retention policies. Position Description Acknowledgement: I have reviewed this position description and understand my job duties and responsibilities. I confirm my ability to perform the essential functions outlined herein. I understand that my role may change temporarily or permanently according to business needs and that I will seek clarification from my supervisor as needed. I recognize that performance evaluations and salary adjustments will be based on my ability to meet the expectations defined in this description. Employees Name (please print): ___________________________________________ Employee’s Signature: _______________________________ Date: ___________ Manager’s Signature: ________________________________ Date: ___________ Version: V1.eff 07/2025
Position Title : Process Trainer Department : Training Reports To : Associate Vice President of Training and Development Work Location : Bangalore, India Position Summary We are looking for a dynamic and experienced Process Trainer with a background in customer service or support. The ideal candidate should have a strong grasp of processes, training delivery, and documentation. Technical knowledge and experience in Voice and Accent (V&A) training is a plus, but not mandatory. The Process Trainer will be responsible for onboarding, upskilling, and supporting frontline agents through structured training programs, content development, and continuous learning initiatives. Essential Duties and Responsibilities Deliver process and product training for new hires and existing team members. Develop training content, including manuals, reference guides, SOPs, and assessments. Collaborate with internal stakeholders (Ops, QA, Product) to understand processes and product updates. Conduct regular refresher sessions and knowledge checks to address gaps. Monitor and track trainee progress and provide constructive feedback. Create and maintain knowledge documentation for easy reference and learning. Support in transition of new processes by designing training modules and go-live readiness sessions. Evaluate training effectiveness using assessments, feedback, and performance metrics. (Optional) Conduct Voice and Accent training if experienced, or coordinate with V&A trainer if required. Qualifications and Requirements Education Bachelor's degree in any discipline (preferred: Business, Communication, or related fields). Experience 5+ years of experience in customer service/support industry. Minimum 5 years in training delivery or process training role. Exposure to technical products, support tools, or CRM platforms is preferred. Skills & Competencies Strong communication and presentation skills. Content development and documentation expertise. Good understanding of customer service metrics and performance indicators. Ability to translate complex processes into simplified training modules. Proficiency in MS Office tools (Excel, PowerPoint, Word). V&A training experience is an added advantage, not mandatory.
Position Title: ERP Next Developer Reports To: VP of Business Operations Work Location: Bangalore, India Position Overview: The ERPNext Developer ( plays a critical role in the development, customization, and maintenance of ERPNext to support business operations. This position requires advanced Python programming skills, ERPNext module customization experience, and the ability to integrate ERPNext with other business systems. The developer will also collaborate closely with cross-functional teams to deliver robust, scalable, and efficient software solutions that meet evolving business needs. Key Responsibilities: 1. ERPNext Development and Customization Develop, customize, and maintain ERPNext modules, doctypes, reports, and scripts. Configure ERPNext workflows and implement business process automations. Translate business requirements into functional ERPNext features. 2. Python Programming Write clean, efficient, and reusable Python code to support backend development. Enhance application performance and scalability through optimized backend logic. 3. Integration and API Development Integrate ERPNext with third-party applications and internal systems. Develop and maintain RESTful APIs to ensure seamless data exchange and system interoperability. 4. Database Management Administer and optimize MySQL/MariaDB databases. Conduct schema modifications, performance tuning, and data migration. 5. Testing and Quality Assurance Perform unit testing and participate in debugging activities. Collaborate with QA teams to ensure the delivery of reliable, high-quality software. 6. Documentation Create and maintain comprehensive technical documentation for custom scripts, configurations, and integrations. Maintain up-to-date documentation to support ongoing system enhancements and troubleshooting. 7. Support and Maintenance Provide technical support and troubleshooting for ERPNext-related issues. Regularly perform system updates, patches, and performance improvements. 8. Collaboration Work closely with cross-functional teams to gather requirements and deliver technical solutions aligned with business goals. Partner with fellow developers and stakeholders to design and deploy new features. 9. Code Review and Version Control Use Git or SVN for version control and collaborative development. Conduct code reviews to maintain code quality and adherence to standards. 10. Deployments and Infrastructure Deploy applications on Linux-based environments and manage supporting infrastructure. Automate deployment pipelines to improve delivery speed and consistency. Qualifications Education & Experience Bachelors degree in Computer Science, Information Technology, or a related discipline. 5+ years of hands-on experience in Python development. Proven experience in ERPNext development and business process customization. Technical Skills Strong Python programming capabilities. Proficiency in front-end technologies (JavaScript, Reactjs, jQuery). Experience with RESTful APIs and third-party application integrations. Solid understanding of MySQL/MariaDB database architecture and management. Familiarity with version control systems (Git/SVN). Experience with containerization tools such as Docker. Comfortable deploying and maintaining applications in a Linux environment. Soft Skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and teamwork abilities. Capable of working independently and collaboratively in Agile/Scrum environments. Position Acknowledgement I acknowledge that I have read and understood the responsibilities and expectations described in this job description. I understand that the nature of the role may evolve over time and agree to discuss any new duties with my supervisor as needed. Employees Name (please print): _______________________________________ Employees Signature: ___________________________ Date: _____________________ Managers Signature: ___________________________ Date: _____________________ Version: V1.eff 07/2025
Position Title: ERPNext Developer Reports To: VP of Business Operations Work Location: Bangalore, India Position Overview: The ERPNext Developer plays a critical role in the development, customization, and maintenance of ERPNext to support business operations. This position requires advanced Python programming skills, ERPNext module customization experience, and the ability to integrate ERPNext with other business systems. The developer will also collaborate closely with cross-functional teams to deliver robust, scalable, and efficient software solutions that meet evolving business needs. Key Responsibilities: 1. ERPNext Development and Customization Develop, customize, and maintain ERPNext modules, doctypes, reports, and scripts. Configure ERPNext workflows and implement business process automations. Translate business requirements into functional ERPNext features. 2. Python Programming Write clean, efficient, and reusable Python code to support backend development. Enhance application performance and scalability through optimized backend logic. 3. Integration and API Development Integrate ERPNext with third-party applications and internal systems. Develop and maintain RESTful APIs to ensure seamless data exchange and system interoperability. 4. Database Management Administer and optimize MySQL/MariaDB databases. Conduct schema modifications, performance tuning, and data migration. 5. Testing and Quality Assurance Perform unit testing and participate in debugging activities. Collaborate with QA teams to ensure the delivery of reliable, high-quality software. 6. Documentation Create and maintain comprehensive technical documentation for custom scripts, configurations, and integrations. Maintain up-to-date documentation to support ongoing system enhancements and troubleshooting. 7. Support and Maintenance Provide technical support and troubleshooting for ERPNext-related issues. Regularly perform system updates, patches, and performance improvements. 8. Collaboration Work closely with cross-functional teams to gather requirements and deliver technical solutions aligned with business goals. Partner with fellow developers and stakeholders to design and deploy new features. 9. Code Review and Version Control Use Git or SVN for version control and collaborative development. Conduct code reviews to maintain code quality and adherence to standards. 10. Deployments and Infrastructure Deploy applications on Linux-based environments and manage supporting infrastructure. Automate deployment pipelines to improve delivery speed and consistency. Qualifications Education & Experience Bachelor s degree in computer science, Information Technology, or a related discipline. 5+ years of hands-on experience in Python development. Proven experience in ERPNext development and business process customization. Technical Skills Strong Python programming capabilities. Proficiency in front-end technologies (JavaScript, Reactjs, jQuery). Experience with RESTful APIs and third-party application integrations. Solid understanding of MySQL/MariaDB database architecture and management. Familiarity with version control systems (Git/SVN). Experience with containerization tools such as Docker. Comfortable deploying and maintaining applications in a Linux environment. Soft Skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and teamwork abilities. Capable of working independently and collaboratively in Agile/Scrum environments.
Position Title: Data Analyst (with DBA Skills) Department: Data Science Reports To: Team Lead / Tech Lead Work Location: On-site Position Summary The Data Analyst with DBA skills will be responsible for supporting both data analytics and database performance needs across the organization. This role includes maintaining data quality, creating actionable reports, administering SQL Server databases, and optimizing query performance. The ideal candidate brings a blend of analytical thinking, database administration expertise, and business intelligence experience. Essential Duties and Responsibilities Key responsibilities include, but are not limited to: Develop and maintain complex SQL queries for reporting, data analysis, and performance tuning. Administer SQL Server databases, ensuring uptime, performance, and security of database systems. Perform database performance analysis, capacity planning, and query optimization. Monitor and maintain internal database architecture and configuration best practices. Create insightful dashboards and reports using standard BI tools such as Apache Superset, Power BI, or similar. Analyze large volumes of data to identify trends, anomalies, and insights that support business decisions. Collaborate with engineering and business teams to understand reporting needs and deliver accurate and timely insights. Perform backup and recovery tasks, patch management, and security auditing as part of DBA responsibilities. Document database configurations, data models, and reporting structures for ongoing support and compliance. Ensure data accuracy, consistency, and availability through proper monitoring and maintenance practices. Supervisory Responsibilities None Qualifications To perform this role successfully, candidates must meet the following requirements: Education & Experience Bachelors degree in Computer Science, Information Systems, Data Analytics, or a related field (preferred). Minimum of 4 years of professional experience in data analysis and database administration. Strong hands-on experience with SQL Server , including query tuning and performance optimization . Deep understanding of database administration tasks , including architecture, configuration, backup/recovery, and security. Experience working with BI/reporting tools such as Apache Superset, Power BI, Tableau, or similar. Strong data analysis, data visualization, and data profiling skills. Familiarity with database indexing, partitioning, and high availability strategies. Strong communication and collaboration skills to work effectively with technical and non-technical stakeholders. Language Skills Ability to understand and create technical documentation. Capable of writing professional correspondence and conveying technical information clearly. Strong verbal communication skills for explaining complex data issues to diverse audiences. Mathematical Skills Proficient in statistics, percentages, and data-driven calculations used in reporting and analysis. Reasoning Ability Strong problem-solving and analytical thinking skills. Ability to diagnose and troubleshoot performance issues independently. Capable of prioritizing tasks and managing time in a fast-paced, data-driven environment. Computer Skills Proficient in SQL Server database management and performance tuning tools. Familiar with BI/reporting platforms like Apache Superset, Power BI, or Tableau. Knowledge of scripting or automation using SQL or other tools is a plus. Certificates and Licenses None required (Relevant SQL Server or BI tool certifications are a plus) Travel Requirements Minimal travel (up to 5%) may be required for training, meetings, or conferences. Work Environment Work is performed in a standard office environment with climate control. Reasonable accommodations may be made for individuals with disabilities. No substantial exposure to adverse environmental conditions. Information Security & Privacy Compliance Follow secure practices for managing data access and system permissions. Ensure sensitive data is encrypted and protected according to internal policies. Comply with data governance and regulatory standards (e.g., GDPR). Support audits and maintain documentation for system changes and configurations. Position Description Acknowledgment By signing below, I acknowledge that I have reviewed and understood the duties and expectations associated with the Data Analyst (with DBA Skills) role. I understand that responsibilities may evolve over time and agree to communicate with my supervisor for clarification as needed. I also understand that performance evaluations and compensation may be tied to fulfilling these responsibilities. Employees Name (Print): ______________________________________ Employee’s Signature: ___________________________ Date: _______________ Manager’s Signature: ___________________________ Date: _______________ Version 1 – Effective June 2025
Position Title: Senior Data Engineer Department: Development / Engineering Reports To: Team Lead / Tech Lead Work Location: On-site Position Summary The Senior Data Engineer is responsible for designing, building, and maintaining robust data pipelines and data warehouse solutions. This role works closely with data analysts, software engineers, and other stakeholders to ensure data is clean, reliable, and accessible for business insights. The ideal candidate will bring strong ETL development experience, proficiency in SQL and cloud platforms, and the ability to work independently on complex data initiatives. Essential Duties and Responsibilities Key responsibilities include, but are not limited to: Design, develop, and maintain scalable ETL pipelines and data warehousing solutions using tools such as SQL Server, Redshift, and dbt. Write advanced SQL queries and scripts for data extraction, transformation, and loading from various structured and unstructured data sources. Collaborate with cross-functional teams to understand data needs and translate them into scalable and maintainable solutions. Maintain and improve existing data models and data flows; implement changes to optimize performance and reduce redundancy. Ensure data integrity, accuracy, and security throughout the data lifecycle. Work with cloud-based platforms (preferably AWS) to deploy, manage, and monitor data services and pipelines. Develop and maintain technical documentation related to data models, workflows, and systems architecture. Perform data profiling, cleansing, and validation to ensure high-quality and reliable analytics. Contribute to architectural decisions for enterprise data infrastructure and mentor junior data engineers when needed. Stay current with emerging trends and technologies in data engineering and recommend improvements to the existing infrastructure. Supervisory Responsibilities None Qualifications To perform this role successfully, candidates must meet the following requirements: Education & Experience Bachelors degree in Computer Science, Information Technology, Data Science, or a related field (preferred). Minimum of 5 years of hands-on experience as a Data Engineer or in a similar role. Proven expertise in data warehousing concepts and ETL development tools (any). Proficient in SQL Server , AWS Redshift , and dbt for data modeling and transformation. Strong SQL scripting capabilities and intermediate Python programming skills. Exposure to cloud technologies , particularly AWS (e.g., S3, Lambda, Glue, Redshift, etc.). Experience in working with large-scale datasets and optimizing data pipelines for performance and scalability. Strong analytical thinking and problem-solving skills with the ability to work in a fast-paced environment. Language Skills Ability to read and comprehend technical documentation and business requirements. Ability to draft moderately complex documentation and communicate clearly with team members. Strong verbal communication skills for both technical and non-technical audiences. Mathematical Skills Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical problems. Comfort with data profiling, statistics, and data quality metrics. Reasoning Ability Strong ability to troubleshoot and resolve complex data issues. Ability to understand and solve ambiguous problems through structured thinking and analysis. Ability to handle multiple priorities and deliver quality outcomes within tight deadlines. Computer Skills Proficient in database technologies, SQL coding, and ETL tools. Comfortable using cloud services (AWS preferred), version control systems (Git), and development tools. Familiarity with workflow orchestration tools (e.g., Airflow, Prefect) is a plus. Certificates and Licenses None required (Relevant AWS certifications are a plus) Travel Requirements Minimal travel (up to 5%) may be required for meetings, training, or conferences. Information Security & Privacy Compliance Ensure the secure handling and storage of sensitive data. Implement access control protocols and data encryption standards. Maintain compliance with privacy regulations (e.g., GDPR, HIPAA) and internal data governance policies. Participate in regular security audits and proactively address vulnerabilities in data systems. Position Description Acknowledgment By signing below, I acknowledge that I have reviewed and understood the duties and expectations associated with the Senior Data Engineer role. I understand that responsibilities may evolve over time and agree to communicate with my supervisor for clarification as needed. I also understand that performance evaluations and compensation may be tied to fulfilling these responsibilities. Employees Name (Print): ______________________________________ Employees Signature: ___________________________ Date: _______________ Managers Signature: ___________________________ Date: _______________ Version 1 Effective June 2025
Position Title: Sales Executive Intern Location: Bangalore Department: Sales / Client Management / Pre-Sales Position Summary: We are seeking a motivated and detail-oriented Sales Executive Intern to support our RFP response and proposal development efforts. This role is ideal for candidates interested in a career in sales enablement, proposal writing, or business development. Key Responsibilities Assist in reviewing, organizing, and responding to RFPs, RFIs, and RFQs from prospective clients. Support the creation of compelling, accurate, and compliant proposal documents aligned with client requirements. Work with Sales Managers, Product/Tech teams, and Legal to gather content and solution inputs. Maintain a library of standard RFP content, including company profiles, case studies, service descriptions, and templates. Format and proofread proposals to ensure professional presentation and compliance. Track RFP timelines and submission schedules to ensure on-time delivery. Conduct background research on target clients, competitors, and market trends to enhance proposal strategy. Required Skills & Qualifications Currently pursuing or recently completed a degree in Business, Marketing, English, Communications, or related field. Excellent written communication and document structuring skills. Strong attention to detail and the ability to follow strict formatting and submission guidelines. Proficient in MS Word, Excel, PowerPoint; familiarity with PDF tools and collaboration platforms like Google Docs or SharePoint. Ability to multi-task, prioritize, and meet tight deadlines. Positive attitude, team-oriented, and eager to learn. What You ll Gain Hands-on experience in sales operations and enterprise bidding processes. Exposure to strategic thinking, compliance, and content development. Opportunity to interact with cross-functional teams and leadership. Potential for full-time conversion based on performance.
Position Title: Data Analyst (with DBA Skills) Department: Data Science Reports To: Team Lead / Tech Lead Work Location: On-site Position Summary The Data Analyst with DBA skills will be responsible for supporting both data analytics and database performance needs across the organization. This role includes maintaining data quality, creating actionable reports, administering SQL Server databases, and optimizing query performance. The ideal candidate brings a blend of analytical thinking, database administration expertise, and business intelligence experience. Essential Duties and Responsibilities Key responsibilities include, but are not limited to: Develop and maintain complex SQL queries for reporting, data analysis, and performance tuning. Administer SQL Server databases, ensuring uptime, performance, and security of database systems. Perform database performance analysis, capacity planning, and query optimization. Monitor and maintain internal database architecture and configuration best practices. Create insightful dashboards and reports using standard BI tools such as Apache Superset, Power BI, or similar. Analyze large volumes of data to identify trends, anomalies, and insights that support business decisions. Collaborate with engineering and business teams to understand reporting needs and deliver accurate and timely insights. Perform backup and recovery tasks, patch management, and security auditing as part of DBA responsibilities. Document database configurations, data models, and reporting structures for ongoing support and compliance. Ensure data accuracy, consistency, and availability through proper monitoring and maintenance practices. Supervisory Responsibilities None Qualifications To perform this role successfully, candidates must meet the following requirements: Education & Experience Bachelor s degree in Computer Science, Information Systems, Data Analytics, or a related field (preferred). Minimum of 4 years of professional experience in data analysis and database administration. Strong hands-on experience with SQL Server , including query tuning and performance optimization . Deep understanding of database administration tasks , including architecture, configuration, backup/recovery, and security. Experience working with BI/reporting tools such as Apache Superset, Power BI, Tableau, or similar. Strong data analysis, data visualization, and data profiling skills. Familiarity with database indexing, partitioning, and high availability strategies. Strong communication and collaboration skills to work effectively with technical and non-technical stakeholders. Language Skills Ability to understand and create technical documentation. Capable of writing professional correspondence and conveying technical information clearly. Strong verbal communication skills for explaining complex data issues to diverse audiences. Mathematical Skills Proficient in statistics, percentages, and data-driven calculations used in reporting and analysis. Reasoning Ability Strong problem-solving and analytical thinking skills. Ability to diagnose and troubleshoot performance issues independently. Capable of prioritizing tasks and managing time in a fast-paced, data-driven environment. Computer Skills Proficient in SQL Server database management and performance tuning tools. Familiar with BI/reporting platforms like Apache Superset, Power BI, or Tableau. Knowledge of scripting or automation using SQL or other tools is a plus. Certificates and Licenses None required (Relevant SQL Server or BI tool certifications are a plus) Travel Requirements Minimal travel (up to 5%) may be required for training, meetings, or conferences. Work Environment Work is performed in a standard office environment with climate control. Reasonable accommodations may be made for individuals with disabilities. No substantial exposure to adverse environmental conditions. Information Security & Privacy Compliance Follow secure practices for managing data access and system permissions. Ensure sensitive data is encrypted and protected according to internal policies. Comply with data governance and regulatory standards (e.g., GDPR). Support audits and maintain documentation for system changes and configurations.
Position Title: Web Designer Reports To: Head of Design Work Location: Bangalore (On-site) Employment Type: Full-Time Position Summary: We re seeking a creative, detail-oriented, and technically proficient Web Designer to design and develop responsive, visually engaging, and user-centered web experiences. This role combines expertise in UI/UX design with front-end development capabilities, contributing to both the aesthetics and functionality of our digital platforms. The ideal candidate will collaborate cross-functionally with designers, developers, and marketing teams to create seamless and accessible user experiences across all digital touchpoints. Essential Duties and Responsibilities: UI/UX Design Design responsive, user-centric website layouts and digital interfaces. Create wireframes, prototypes, and high-fidelity mockups using Figma. Conduct user research, usability testing, and iterate based on user feedback. Maintain and evolve the design system and enforce visual consistency. Front-End Development Develop and maintain responsive webpages using HTML, CSS, and JavaScript (React is a plus). Manage and update content within CMS platforms such as Statamic, WordPress, or Webflow. Ensure accessibility compliance and optimize websites for cross-browser/device performance. Collaborate with developers for technical integration and interactive features. Creative Collaboration Partner with graphic designers to align branding with digital experiences. Provide creative direction and design assets such as icons, banners, and illustrations. Ensure consistent application of brand guidelines across all online channels. Supervisory Responsibilities: None Qualifications: Education & Experience Bachelor s degree in Web Design, Graphic Design, Human-Computer Interaction, or a related field; or equivalent experience. Minimum of 3 years of experience in web design or a hybrid design/development role. Strong portfolio demonstrating design and development capabilities. Technical Skills Proficient in Figma, Adobe Creative Suite (Photoshop, Illustrator, XD). Strong knowledge of HTML, CSS, and JavaScript. Familiarity with React is preferred. Experience working with CMS platforms like Statamic, WordPress, or Webflow. Understanding of responsive design principles, web accessibility (WCAG), and UX best practices. Familiar with browser compatibility, performance optimization, and SEO fundamentals. Bonus Skills (Good to Have) Experience with motion design tools (CSS animations, Lottie, After Effects). Knowledge of SEO strategies and tools. Experience with reusable design systems and components. Language Ability Ability to read and interpret design briefs, technical documentation, and creative direction. Capable of writing clear and concise documentation, style guides, and specifications. Able to effectively communicate design concepts to technical and non-technical stakeholders. Mathematical Ability Ability to apply basic arithmetic and logical thinking for layout calculations, sizing, spacing, and animations. Reasoning Ability Strong problem-solving and analytical skills to identify and resolve design and user experience issues. Able to respond to design feedback constructively and iterate quickly. Demonstrates adaptability and resilience in a fast-paced environment. Computer Skills Proficient with design tools (Figma, Adobe Suite), development environments (VS Code), and CMS platforms. Comfortable using task management, collaboration, and version control tools (e.g., Jira, Git, Slack, Notion). Certificates and Licenses None required. Information Security Management (ISM) and Privacy Statement Ensure websites follow secure coding practices and do not expose user data. Maintain data integrity and protect personally identifiable information. Comply with organizational policies related to privacy, data handling, and GDPR/compliance standards. Work with relevant teams to ensure secure hosting and third-party integrations.
The Backend Engineer will collaborate with frontend engineers and other engineers to create a functioning program. The Backend Engineer will also repair software or test code to ensure the software functions are as intended. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned: Designs and develops applications across multiple modules utilizing .NET, C#, .NET Core, Entity Framework Core, etc. Write optimal and efficient code using object-oriented programming, design patterns, and best practices. Provide full technical documentation to a given standard while storing as directed. Confirm program operation by coordinating with colleagues to conduct necessary tests, while debugging and modifying program sequence and/or code. Perform scheduled maintenance as required and support the existing application. Arrange project requirements in programming sequence, providing estimations on deliverables using knowledge of computer capabilities, subject matter, programming language, and logic. Develop solutions for all tiers of the application: user interface, business logic, database, workflows, and reporting, and be a key contributor to innovation while building proof of concept examples that can be leveraged across current and future solutions. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: An associate or bachelor s degree in computer science or related is preferred. 2-4 years of Experience in Dotnet Technologies. Must have a working knowledge of HTML, CSS, JavaScript, and jQuery. Must have a working knowledge of any one of the Frontend Development Stacks like Angular or React.
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