Position Title: Python Developer (ERPNext) Reports To: VP of Business Operations Work Location: Bangalore, India Position Overview: The Python Developer (ERPNext) plays a critical role in the development, customization, and maintenance of ERPNext to support business operations. This position requires advanced Python programming skills, ERPNext module customization experience, and the ability to integrate ERPNext with other business systems. The developer will also collaborate closely with cross-functional teams to deliver robust, scalable, and efficient software solutions that meet evolving business needs. Key Responsibilities: 1. ERPNext Development and Customization Develop, customize, and maintain ERPNext modules, doctypes, reports, and scripts. Configure ERPNext workflows and implement business process automations. Translate business requirements into functional ERPNext features. 2. Python Programming Write clean, efficient, and reusable Python code to support backend development. Enhance application performance and scalability through optimized backend logic. 3. Integration and API Development Integrate ERPNext with third-party applications and internal systems. Develop and maintain RESTful APIs to ensure seamless data exchange and system interoperability. 4. Database Management Administer and optimize MySQL/MariaDB databases. Conduct schema modifications, performance tuning, and data migration. 5. Testing and Quality Assurance Perform unit testing and participate in debugging activities. Collaborate with QA teams to ensure the delivery of reliable, high-quality software. 6. Documentation Create and maintain comprehensive technical documentation for custom scripts, configurations, and integrations. Maintain up-to-date documentation to support ongoing system enhancements and troubleshooting. 7. Support and Maintenance Provide technical support and troubleshooting for ERPNext-related issues. Regularly perform system updates, patches, and performance improvements. 8. Collaboration Work closely with cross-functional teams to gather requirements and deliver technical solutions aligned with business goals. Partner with fellow developers and stakeholders to design and deploy new features. 9. Code Review and Version Control Use Git or SVN for version control and collaborative development. Conduct code reviews to maintain code quality and adherence to standards. 10. Deployments and Infrastructure Deploy applications on Linux-based environments and manage supporting infrastructure. Automate deployment pipelines to improve delivery speed and consistency. Qualifications Education & Experience Bachelors degree in Computer Science, Information Technology, or a related discipline. 5+ years of hands-on experience in Python development. Proven experience in ERPNext development and business process customization. Technical Skills Strong Python programming capabilities. Proficiency in front-end technologies (JavaScript, Reactjs, jQuery). Experience with RESTful APIs and third-party application integrations. Solid understanding of MySQL/MariaDB database architecture and management. Familiarity with version control systems (Git/SVN). Experience with containerization tools such as Docker. Comfortable deploying and maintaining applications in a Linux environment. Soft Skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and teamwork abilities. Capable of working independently and collaboratively in Agile/Scrum environments. Work Environment Standard office or hybrid work environment with typical business equipment. Reasonable accommodations will be provided for individuals with disabilities. Occasional extended hours may be required to meet critical deployment or business deadlines.

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Position Title: Quality Analyst Department: Quality Assurance / IT Reports To: Quality Assurance Manager or Lead Quality Analyst Work Location: On-site Position Overview: The Quality Analyst I/II is an experienced professional responsible for ensuring the quality and functionality of IT products through comprehensive testing and evaluation. This role involves designing and executing detailed test plans, identifying and addressing defects, and collaborating with development teams to ensure products meet high-quality standards and user requirements. The Quality Analyst II also takes on more complex testing tasks and provides guidance to junior QA team members. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned. 1. Test Planning and Execution: Design, develop, and execute detailed test plans, test cases, and test scripts based on product requirements and specifications. Perform both manual and automated testing to identify defects and ensure the product meets quality and performance criteria. Document and report test results, including identifying and tracking defects through to resolution. 2. Defect Identification and Reporting: Identify, document, and manage software defects and inconsistencies. Work closely with development teams to reproduce, diagnose, and resolve issues. Verify defect fixes and ensure issues are resolved satisfactorily before product release. 3. Requirement Analysis: Review and analyze product requirements and design documents to understand testing needs and ensure comprehensive test coverage. Participate in requirements review meetings and provide feedback on testability and coverage. 4. Test Automation: Develop and maintain automated test scripts and frameworks, if applicable. Execute automated test scripts and analyze results to identify issues and ensure product quality. 5. Documentation and Reporting: Maintain detailed and accurate test documentation, including test plans, test cases, and defect reports. Prepare and present test summary reports and communicate findings to stakeholders. Ensure testing activities are documented and aligned with project timelines and deliverables. 6. Continuous Improvement: Contribute to the development and enhancement of testing processes, methodologies, and tools. Stay updated on industry trends and best practices in software testing and quality assurance. Provide feedback on testing tools and processes to improve efficiency and effectiveness. 7. Collaboration: Collaborate with development teams, product managers, and other stakeholders to understand requirements and quality expectations. Participate in cross-functional team meetings to discuss project status, issues, and solutions. Mentor and provide guidance to junior QA team members as needed. 8. Project Support: Assist in managing and prioritizing testing activities across multiple projects. Provide support in resolving complex testing issues and contribute to project planning and execution. Supervisory Responsibilities: No direct supervisory responsibilities, but may mentor and provide guidance to junior QA team members. Qualifications: Education/Experience: Education: Bachelors degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., ISTQB) are desirable. Experience: 2-4 years of experience in quality assurance or software testing, with a proven track record in IT product development environments. Skills: Strong understanding of software testing principles, methodologies, and best practices. Proficiency in manual and automated testing tools and techniques. Excellent analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams. Experience with test automation tools and scripting languages is a plus. Language Ability: Strong verbal and written communication skills. Ability to articulate complex technical issues and solutions clearly and concisely to various stakeholders. Proficient in creating detailed documentation related to testing and defects. Math Ability: Competent in analyzing and interpreting testing data, including defect metrics and performance indicators. Ability to use statistical tools to draw meaningful insights from testing results. Reasoning Ability: Strong analytical and critical thinking skills. Ability to diagnose and troubleshoot complex software issues. Capability to understand and address potential problem areas in complex systems. Certificates and Licenses: ISTQB Foundation Level or equivalent certification is desirable but not required. Travel: This position may require minimal travel (up to 5%) for meetings, training, or conferences. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office or remote setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. ISM and Privacy Statement: Customer Data Protection: Ensure that customer data is processed in a manner consistent with privacy regulations, obtaining consent where required. Third-Party Privacy Compliance: Oversee the sharing of customer information with third parties, ensuring that data is shared in accordance with privacy laws and the companys privacy policy.

Position Title: Backend Developer Department: Development/Engineering Reports To: Team Lead/Tech Lead Work Location: On-site Position Summary: The Backend Engineer will collaborate with frontend engineers and other engineers to create a functioning program. The Backend Engineer will also repair software or test code to ensure the software functions are as intended. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned: Designs and develops applications across multiple modules utilizing .NET, C#, .NET Core, Entity Framework Core, etc. Write optimal and efficient code using object-oriented programming, design patterns, and best practices. Provide full technical documentation to a given standard while storing as directed. Confirm program operation by coordinating with colleagues to conduct necessary tests, while debugging and modifying program sequence and/or code. Perform scheduled maintenance as required and support the existing application. Arrange project requirements in programming sequence, providing estimations on deliverables using knowledge of computer capabilities, subject matter, programming language, and logic. Develop solutions for all tiers of the application: user interface, business logic, database, workflows, and reporting, and be a key contributor to innovation while building proof of concept examples that can be leveraged across current and future solutions. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: An associate or bachelors degree in computer science or related is preferred. 2-4 years of Experience in Dotnet Technologies. Must have a working knowledge of HTML, CSS, JavaScript, and jQuery. Must have a working knowledge of any one of the Frontend Development Stacks like Angular or React. Language Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to write moderately complex correspondence. Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to add, subtract, multiple and divide on all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percents. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions. Extreme attention to detail is required to ensure proper documentation of facts. Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department. Computer Skills: A significant comfort level in using accounting software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools. Certificates and Licenses: None Travel: This position does not require travel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. ISM and Privacy Statement: Data Security and Encryption: Ensure that sensitive data, especially personal and financial data, is encrypted and securely stored within systems. Access Control and Authorization: Implement role-based access controls and ensure that system permissions align with job functions. System Security: Perform regular security audits, vulnerability testing, and maintain a secure development environment to avoid unauthorized data access. Compliance with Privacy Laws: Ensure compliance with privacy regulations (e.g., GDPR) and data retention policies when handling personal data.

Position Title: SEO Analyst Department: Marketing Reports To: Digital Marketing Manager Work Location: Bangalore Position Summary: The SEO Analyst is responsible for analyzing, tracking, and optimizing the performance of our digital properties in search engines to improve organic visibility and traffic. This role demands a strong analytical mindset, expertise in SEO tools, and a strategic understanding of search engine behavior. The SEO Analyst will work closely with the content, development, and marketing teams to deliver actionable insights and data-driven recommendations for improving search rankings. Essential Duties and Responsibilities: Conduct in-depth keyword research to identify SEO opportunities. Analyze website traffic, rankings, and SEO metrics to measure success. Perform regular technical SEO audits to identify issues and provide solutions. Monitor and evaluate competitor SEO strategies and industry trends. Collaborate with content creators to align SEO objectives with content strategy. Analyze on-page SEO elements and recommend improvements (title tags, meta descriptions, header structure, etc.). Support the development and execution of link-building and backlink analysis strategies. Use tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs to generate regular reports and insights. Track algorithm changes and adjust strategies accordingly. Present SEO findings and performance trends to stakeholders with actionable insights. Qualifications: Education/Experience: Bachelors degree in marketing, Communications, Data Analytics, IT, or a related field. 25 years of experience in SEO, digital marketing analytics, or web optimization. Proven experience in sales and strong understanding of Black Hat and White Hat SEO methodologies. Skills & Abilities: Strong analytical and critical thinking skills with a focus on SEO data interpretation. Deep understanding of search engine algorithms, ranking factors, and SEO best practices. Proficiency in SEO tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, or similar platforms. Experience with CMS platforms such as WordPress or Statamic. Familiarity with HTML/CSS and web architecture from an SEO perspective. Effective communication skills to present insights clearly to both technical and non-technical stakeholders. Optimize website and content for AI-driven search engines and generative search results (e.g., Google SGE, Bing Copilot). Language Ability: Fluency in English; excellent comprehension and communication skills. Math Ability: Basic to intermediate math and statistical analysis skills to interpret data and generate insights. Reasoning Ability: Strong problem-solving ability, with attention to detail and strategic insight into SEO impacts. Computer Skills: Proficient in Microsoft Office Suite (Excel for data analysis, PowerPoint for reporting). Skilled in SEO and analytics platforms (SEMrush, Ahrefs, Moz, Screaming Frog, etc.). Familiarity with basic HTML, JavaScript, and site structure from an SEO standpoint. Certificates and Licenses: Google Analytics or HubSpot SEO Certification preferred. Information Security and Privacy Statement: Employees must adhere to all company policies and procedures related to information security and data privacy as applicable to their job responsibilities.

Position Title: Scrum Master Reports To: PMO/ Chief Executive Officer Work Location: Bangalore Position Summary: The Scrum Master will bring excellent knowledge of the scrum framework and its artifacts and techniques. The Scrum Master will also need the ability to coordinate people and projects (occasionally facilitating changes) with a mindset on deliverables. They will need to be a strong communicator, a capable leader, and invested in Agile frameworks. Essential Duties and Responsibilities: The essential duties of the position include the following, and other duties may be assigned: Represent the stakeholders and users in the AI/ML development team. Define and communicate the product vision, goals, and roadmap to the development team, ensuring alignment with business objectives. Collaborate with stakeholders to gather and analyse requirements and translate them into user stories and acceptance criteria. Prioritize the product backlog based on business value, stakeholder needs, and development team capacity. Work closely with the AI/ML development team to ensure a clear understanding of the requirements and provide guidance throughout the development process. Facilitate sprint planning, backlog grooming, and daily stand-up meetings, ensuring that the team is focused and working efficiently. Remove any impediments or obstacles that may hinder the team's progress, and escalate issues as needed. Ensure the delivery of high-quality AI/ML products within the agreed-upon timelines and budget. Collaborate with UX/UI designers and other stakeholders to ensure a seamless user experience and effective product design. Monitor and track project progress, provide regular updates to stakeholders, and manage expectations regarding scope, timeline, and deliverables. Conduct sprint reviews and retrospectives to gather feedback, identify areas of improvement, and drive continuous process optimization. Stay up to date with AI/ML technologies, industry trends, and best practices in Agile development methodologies. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree in engineering is mandatory. Master's degree in computer science is a plus. Minimum of 10 years of experience as a Scrum Master, preferably in AI/ML or technology-related projects. Proven experience in Agile project management methodologies, particularly Scrum, and a solid understanding of Agile principles and practices. Familiarity with AI/ML concepts, including machine learning, deep learning, data pre-processing, and model development. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization. Strong leadership and facilitation skills, with the ability to guide and motivate a development team to achieve project goals. Proficiency in Agile project management tools for backlog management and project tracking. Advanced skills in JIRA, with demonstrated automation, QA and release notes. Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Strong problem-solving and analytical skills, with a proactive and solution-oriented mindset. Understanding of user-centred design principles and the ability to advocate for a positive user experience. Language Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to write moderately complex correspondence. Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to analyze and interpret data to track team performance metrics such as velocity, burn-down charts, and cumulative flow diagrams. Proficiency in basic arithmetic for calculating sprint progress, story points, and resource allocation. Strong problem-solving skills to identify and resolve issues related to team performance and project timelines. Basic understanding of statistical concepts to analyze team performance trends and forecast future sprints. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions. Extreme attention to detail is required to ensure proper documentation of facts. Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department. Computer Skills: A significant comfort level in using accounting software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools. Certificates and Licenses: Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification preferred. Travel: This position may require minimal travel (up to 5%) for meetings, training, or conferences. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A typical, climate-controlled office environment exists. The worker is not substantially exposed to adverse environmental conditions. Management Expectations: Demonstrate Expertise: Serve as the foremost Subject Matter Expert (SME) within the department, possessing extensive knowledge and proficiency in the relevant field. Lead Team Effectively: Direct and supervise a team of employees, providing training, guidance, and support to ensure the team achieves departmental objectives. Lead and guide the team while fostering a positive and productive work environment. Manage Operations Efficiently: Oversee day-to-day operations and workflow, including prioritizing tasks, resolving escalations, allocating resources, managing time and attendance, overseeing payroll, and facilitating departmental onboarding and training. Evaluate Performance Regularly: Monitor and assess team performance on a regular basis, offering constructive feedback, coaching, and conducting performance reviews to drive continuous improvement. Set clear goals and establish performance metrics to measure success. Collaborate Strategically: Collaborate with senior management and cross- functional teams to develop and implement strategies, policies, and initiatives that contribute to organizational growth and success. Ensure Effective People Management: Execute consistent and effective practices in recruiting, onboarding, professional development, succession planning, performance management, and retention. Promote Positive Work Environment: Cultivate a positive work environment by fostering collaboration, communication, and teamwork among team members. Address departmental issues, resolve urgent matters, and lead efforts in conflict resolution. ISM and Privacy Statement: Data Handling in Product Development: Ensure that products are developed with privacy by design, incorporating necessary data protections from the beginning. Data Minimization: Limit data collection to what is necessary for product functionality and ensure proper anonymization or pseudonymization of personal data where possible. Privacy Risk Management: Conduct risk assessments related to data privacy and security for new product features or business solutions.

Position Title: SEO Analyst Department: Marketing Reports To: Digital Marketing Manager Supervises: None Work Location: Bangalore Position Summary: The SEO Analyst is responsible for analyzing, tracking, and optimizing the performance of our digital properties in search engines to improve organic visibility and traffic. This role demands a strong analytical mindset, expertise in SEO tools, and a strategic understanding of search engine behavior. The SEO Analyst will work closely with the content, development, and marketing teams to deliver actionable insights and data-driven recommendations for improving search rankings. Essential Duties and Responsibilities: Conduct in-depth keyword research to identify SEO opportunities. Analyze website traffic, rankings, and SEO metrics to measure success. Perform regular technical SEO audits to identify issues and provide solutions. Monitor and evaluate competitor SEO strategies and industry trends. Collaborate with content creators to align SEO objectives with content strategy. Analyze on-page SEO elements and recommend improvements (title tags, meta descriptions, header structure, etc.). Support the development and execution of link-building and backlink analysis strategies. Use tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs to generate regular reports and insights. Track algorithm changes and adjust strategies accordingly. Present SEO findings and performance trends to stakeholders with actionable insights. Qualifications: Education/Experience: Bachelor s degree in marketing, Communications, Data Analytics, IT, or a related field. 2 5 years of experience in SEO, digital marketing analytics, or web optimization. Proven experience in sales and strong understanding of Black Hat and White Hat SEO methodologies. Skills & Abilities: Strong analytical and critical thinking skills with a focus on SEO data interpretation. Deep understanding of search engine algorithms, ranking factors, and SEO best practices. Proficiency in SEO tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, or similar platforms. Experience with CMS platforms such as WordPress or Statamic. Familiarity with HTML/CSS and web architecture from an SEO perspective. Effective communication skills to present insights clearly to both technical and non-technical stakeholders. Optimize website and content for AI-driven search engines and generative search results (e.g., Google SGE, Bing Copilot). Language Ability: Fluency in English; excellent comprehension and communication skills. Math Ability: Basic to intermediate math and statistical analysis skills to interpret data and generate insights. Reasoning Ability: Strong problem-solving ability, with attention to detail and strategic insight into SEO impacts. Computer Skills: Proficient in Microsoft Office Suite (Excel for data analysis, PowerPoint for reporting). Skilled in SEO and analytics platforms (SEMrush, Ahrefs, Moz, Screaming Frog, etc.). Familiarity with basic HTML, JavaScript, and site structure from an SEO standpoint. Certificates and Licenses: Google Analytics or HubSpot SEO Certification preferred. Information Security and Privacy Statement: Employees must adhere to all company policies and procedures related to information security and data privacy as applicable to their job responsibilities.

Position Title : Documentation Specialist Intern Department : Development/Engineering Position Summary The Documentation Specialist Intern will support the proposal and documentation team in preparing RFI/RFP responses, maintaining knowledge assets, and coordinating with cross-functional teams. This internship offers a valuable opportunity to gain hands-on experience in documentation and proposal development within the enterprise technology and life sciences domain. Essential Duties and Responsibilities RFI/RFP Support & Proposal Development Assist in reviewing RFI/RFP documents to understand customer requirements. Support the creation of tailored and compelling responses with input from senior team members. Organize and structure content from internal teams for formal proposals. Team Collaboration Coordinate with internal departments (sales, technical, operations) to gather input for proposals. Participate in regular team meetings to track progress and contribute to proposal planning efforts. Documentation and Knowledge Building Maintain and update a central repository of templates, standard responses, and technical documentation. Assist in identifying areas of improvement in the documentation process and tools. Qualifications Education / Experience Recent graduates or final-year students pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. Skills & Abilities Strong written and verbal communication skills. Basic technical understanding of enterprise systems (ERP, QMS, PLM, etc.) is a plus. Detail-oriented, with excellent organizational and time management skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Eagerness to learn and adapt quickly to new concepts and tools.

Position Title : Documentation Specialist Intern Department : Development/Engineering Position Summary The Documentation Specialist Intern will support the proposal and documentation team in preparing RFI/RFP responses, maintaining knowledge assets, and coordinating with cross-functional teams. This internship offers a valuable opportunity to gain hands-on experience in documentation and proposal development within the enterprise technology and life sciences domain. Essential Duties and Responsibilities RFI/RFP Support & Proposal Development Assist in reviewing RFI/RFP documents to understand customer requirements. Support the creation of tailored and compelling responses with input from senior team members. Organize and structure content from internal teams for formal proposals. Team Collaboration Coordinate with internal departments (sales, technical, operations) to gather input for proposals. Participate in regular team meetings to track progress and contribute to proposal planning efforts. Documentation and Knowledge Building Maintain and update a central repository of templates, standard responses, and technical documentation. Assist in identifying areas of improvement in the documentation process and tools. Qualifications Education / Experience Recent graduates or final-year students pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. Skills & Abilities Strong written and verbal communication skills. Basic technical understanding of enterprise systems (ERP, QMS, PLM, etc.) is a plus. Detail-oriented, with excellent organizational and time management skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Eagerness to learn and adapt quickly to new concepts and tools.