HR Process Lead

Position: HR Operations Implementation Lead

Role Overview: As a HR Operations Implementation Lead, you'll support in driving transformative change and run high-impact projects for the HR Operations Center of Excellence (COE) for your region. You'll implement and oversee a disciplined project management framework, ensuring initiatives are well-managed, timely, and effectively communicated. Your expertise will be crucial in driving successful execution and lasting impact across HR Operations initiatives.

Key Responsibilities:

• Implement and maintain project management discipline, ensuring successful project execution and stakeholder engagement.
• Develop project management toolkits and communication frameworks to enhance consistency and efficiency.
• Lead project planning, resource allocation, timeline management, and smooth transitions for HR Operations initiatives.
• Drive change management efforts, including impact assessment, resistance management, and adoption promotion.
• Implement ambassador programs and feedback mechanisms to foster continuous improvement.
• Craft and deliver compelling communications to articulate change needs and inspire new ways of working.
• Engage effectively with senior management, providing updates and aligning projects with business goals.
• Work cross-functionally with the HR Process, JLLT HR Tech and HR Strategy & Enablement Teams.

From time-to-time, the HR Operations Implementation Lead may be required to lead or support projects globally or in other regions to cover team absences or meet capacity demands.

Required Skills and Experience:

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency in creating and implementing project management frameworks and tools
• Excellent problem-solving and analytical skills
• Expertise in stakeholder management and cross-functional team engagement
• Proactive, results-oriented mindset with a focus on continuous improvement

Preferred Qualifications:

• Post Graduation/ Bachelors degree
• 8+ years of experience in a corporate HR role preferred
• 5+ years minimum of experience in a project management or client service role preferred
• Experience with Monday.com, Workday, and ServiceNow preferred