HR Operations

Job Title: Analyst - HR Operations

Location: Bengaluru

Experience: 3-5 years

About the Role: We are seeking a dedicated Absence Management A to join our team. In this role, you will support employees in North America by helping them understand the organization's leave policies, including state-specific regulations. You will collaborate with disability vendors and other support teams to ensure a seamless experience for our employees. Additionally, you will liaise with Employee Relations and other core HR teams to enhance the overall employee experience. A key aspect of this role is to manage accommodation requests effectively.

Key Responsibilities:

• Provide guidance and support to employees throughout the leave application and return-to-work processes, ensuring the best employee experience.
  
• Oversee the end-to-end process of leave requests in compliance with US/Canadian laws.
  
• Ensure accurate and timely documentation, tracking, and reporting of leave data.
  
• Stay updated on relevant employment laws and regulations related to leave management in US/Canada.
  
• Collaborate with payroll, benefits, HR, and business leads to ensure accurate and compliant processing of leave.
  
• Manage stakeholder relationships effectively.
  
• Address sensitive situations requiring leave options and assist employees in resolving their cases.
  
• Facilitate a smooth return-to-work process for employees upon the end of their leave.
  
• Work alongside HR, managers, and business leads upon an employee's start or return from leave.
  
• Utilize ServiceNow and Workday tools for end-to-end processing of leave requests, ensuring accuracy and efficiency.
  
• Proactively address issues related to leave that may impact employees and ensure proper communication occurs.
  
• Track daily actions, monitor case progress, prioritize tasks by level of urgency, and comply with country regulations.
  
• Demonstrate proficiency in Microsoft Excel, reporting, and analytics.
  

Skills Required:

• HR Operations
  
• Microsoft Excel
  
• Reporting and Analytics
  
• Adaptable and flexible
  
• Detail orientation
  
• Ability to establish strong client relationships
  
• Written and verbal communication
  
• Collaboration and interpersonal skills
  

Education Qualification:

• Graduate in any discipline
  
• Other certifications will be added advantage

Other Requirements:

• Work timings: US hours Central Time Zone
  
• Hybrid Work-from-Office
  
• Work from Base location - Bangalore

'RESUME'