Job Summary: Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhances your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity. We are seeking highly motivated and talented individuals to join our Management Trainee program. As a Management Trainee, you will undergo an intensive rotational program designed to provide you with a broad understanding of our organization, operations, and management principles. Key Responsibilities: Rotational Assignments: Participate in a structured rotational program, working in various departments and functional areas across the organization. Gain exposure to different aspects of the business, including operations, marketing, finance, human resources, and sales. Learning and Development: Engage in comprehensive training sessions and workshops to develop a deep understanding of our industry, products/services, and business processes. Acquire essential management skills, including strategic planning, problem-solving, project management, and effective communication. Collaboration: Collaborate with cross-functional teams on projects and initiatives to gain hands-on experience in team dynamics, decision-making processes, and problem-solving. Work closely with experienced managers and mentors to learn from their expertise and guidance. Analysis and Reporting: Collect and analyze data to identify trends, patterns, and areas for improvement. Prepare reports and presentations summarizing findings and recommendations. Contribute to the development of strategic initiatives based on data-driven insights. Process Improvement: Identify opportunities for process optimization and efficiency enhancement. Assist in the implementation of process improvement initiatives to streamline operations and enhance productivity. Leadership Development: Actively participate in leadership development activities, including workshops, seminars, and mentorship programs. Develop leadership skills, including team management, conflict resolution, and decision-making. Performance Evaluation: Regularly review and assess your own performance with the guidance of supervisors and mentors. Demonstrate a proactive approach to learning and seek feedback to continually improve your skills and knowledge. Compliance: Ensure compliance with company policies, procedures, and ethical standards. Adhere to all relevant regulations and laws governing our industry. Qualifications and Requirements: Master's degree in business administration, management, or a related field. Demonstrated leadership potential through academic, extracurricular, or professional activities. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work effectively in a team environment and collaborate with diverse groups. Adaptability and willingness to work in a fast-paced and dynamic environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Job Description - Project Manager Job Description Smartdocs is seeking for Project Manager with 7 to 10 years of experience, particularly in managing implementations and rollouts for US-based clients. As an Project Manager, you will be responsible for overseeing the planning, implementation, and execution of projects within our organization. Your role will involve managing project timelines, budgets, resources, and deliverables to ensure successful project completion while meeting business objectives. You will collaborate closely with cross-functional teams including IT, business stakeholders, consultants, and vendors to drive project success. Roles & Responsibilities Develop comprehensive project plans outlining project scope, objectives, timelines, and resource requirements. Coordinate project activities and tasks, ensuring alignment with project goals and priorities. Engage with business stakeholders to understand project requirements, expectations, and priorities. Communicate project updates, status reports, and key milestones to stakeholders in a clear and timely manner. Lead and motivate cross-functional project teams, providing guidance, direction, and support throughout the project lifecycle. Allocate resources effectively, ensuring that team members have the necessary tools, skills, and support to succeed. Develop project budgets and resource plans, monitoring expenditures and resource allocations to ensure adherence to financial and resource constraints. Identify opportunities for cost savings, efficiency improvements, and resource optimization to maximize project ROI. Establish quality assurance processes and standards to ensure the delivery of high-quality solutions that meet business requirements. Proactively identify project risks and issues, assess their potential impact, and develop risk mitigation strategies to minimize project disruptions Manage relationships with external vendors, consultants, and service providers involved in project delivery. Define vendor roles and responsibilities, negotiate contracts and service agreements, and monitor vendor performance to ensure compliance with project requirements and standards. What we are looking for Exceptional knowledge of marketing techniques and platforms Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Master s degree or PMP certification is a plus. Proven experience (7 to 10 years) as a Project Manager, with a focus on project delivery. In-depth knowledge of solutions, modules, and best practices. Strong project management skills, including project planning, budgeting, resource allocation, and risk management. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Experience in managing complex implementations, upgrades, migrations, and support projects. Familiarity with Agile and Waterfall project management methodologies. Ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities in a fast-paced environment. Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Solution Manager). Having experience & knowledge of Supply chain Management would be add on. Having experience with productbased company or startup would be add on.

Technical Architect (Java) Job Summary: We are seeking a highly skilled and experienced Technical Architect specializing in Java, MongoDB, and Angular . The ideal candidate will have 5 to 10 years of experience in designing and implementing robust, scalable, and efficient software solutions. You will be responsible for the architecture, design, and technology roadmap of our web applications, ensuring they meet high standards of performance and security. Key Responsibilities: Lead the architecture and design of complex web applications using Java, MongoDB, and Angular. Provide technical guidance and mentorship to development teams, ensuring best practices in coding, design patterns, and software architecture. Hands-on involvement in the development process, with the ability to write high-quality code and solve complex technical challenges. Continuously evaluate and recommend new technologies and tools to enhance the development process and improve application performance. Work closely with product managers, developers, and other stakeholders to translate business requirements into technical solutions. Conduct code reviews to ensure code quality, performance, and scalability. Maintain thorough documentation of the architecture and design decisions, as well as any technical specifications. Expert-level knowledge of Java programming with a deep understanding of its ecosystem and libraries. Understanding of CI/CD pipelines, containerization (Docker), and cloud platforms (AWS, Azure, or Google Cloud). Qualifications: Bachelors degree in computer science or a related field & experience of 5 to 10 years. Proven experience as a Technical Architect or a similar role, including designing and implementing complex technical solutions. Strong knowledge of software development methodologies, architectural patterns, and best practices. Proficiency in one or more programming languages and frameworks. Experience with system integration, including API design and implementation. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and related services. Solid understanding of security principles and practices. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and communication abilities. Ability to work collaboratively in a team environment and manage multiple priorities.

We are seeking for a dedicated individual to join us. The candidate will work with the product development team and must be a creative & innovative programmer in-order to deliver the best practices; an ideal candidate must possess excellent coding skills with outstanding professionalism & leadership and must have minimum 2 - 5 years of experience in JAVA & Angular / Angular JS as a full stack developer . Desirable Skills & Expertise : Minimum 2 - 5 years of experience as a Full-stack developer (Preferable from a Start-up / product-based entity) with Master s or Bachelor s degree in computers are preferred. Must possess excellent Creative, Innovative and problem-solving skills. Work exp. Into back-end technologies like Java, Advanced JAVA, Frame-works like: Spring boot/MVC and Spring Security. Must have work experience in Angular JS, Angular, Java script, Node JS, JSON, CSS, Bootstrap & HTML5. Hands-on exp. in handling DB like SQLite & MongoDB are preferred. Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up. Excellent Analytical skills with integrated professionalism at all levels. Excellent R & D, Self-learning & Passionate in coding are highly preferable. Key Responsibilities: The role is responsible for designing stunning user-interface, coding and deploying high-performance enterprise applications. Must be open to learn, explore & implement new technologies & ideas. Must able to develop new efficient features and optimize the existing one. Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills. Should be able to communicate effectively with both technical and non-technical personnel. Excellent trouble shootings & problem-solving skills. Responsible to explore the complete SDLC from requirement analysis through testing and deployment. Responsible to develop and maintain strong product knowledge. Guide the clients through various stages of the project and transition to support organization. Review existing business processes and participate in the Process Improvement Program.

Senior System Administrator Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills? Then, we are the right choice for you. We are looking for a responsible and committed IT and Network Administrator to maintain the daily operations of IT equipment, servers, peripherals, network storage and networks. The System administrator manages and supports the organisations local area network, wide area network and network segments. They install and set up the organisations network, workstations and mobile devices. They also ensure that all IT equipment functions properly. Our ideal candidate proactively monitors and performs regular check-ups on the networks infrastructure. Desired Roles & Responsibilities: Efficiently manage network cabling setups, ensuring optimal connectivity. Strong knowledge on the Active Directory configuration and management. Assist with the administration and maintenance of provisioning handsets, setting up extensions, and supporting user requests while maintaining hardware inventory. Assists in user desktop issues, helps with computer software installation, assists with desktop backup and archiving. Handle app installations and configurations of SQL, Eclipse, and Node installations. Manage Windows server maintenance to ensure uninterrupted operations. Monitor the network to ensure optimal performance. Perform regular maintenance through upgrades and patches. Conduct diagnostic tests and debugging procedures to optimize computer systems. Configure routers, Access Points and switches ensuring network stability. Maintain strong firewall security. Keep track of and update network information, assign IP addresses, and save device settings. Core Competency: Bachelors Degree in Computer Science, IT, Network Administration and related areas Minimum 2 to 5 years of experience in similar domain. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. Extensive experience with IT systems, networks, and related technologies. Ability to solve complex software and hardware issues In-depth understanding of firewall configuration Ability to work independently Strong interpersonal skills to resolve complex non-technical issues SmartDocs, provide equal opportunities to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

Job Synapsis: Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are a flat organization where opportunities are provide based on talent and we always encourage new ideas of employees through collaboration and creativity. We are seeking for smart-driven JAVA Programmer s to join us. The candidate will work with the global product development team and subject matter experts. An ideal candidate must possess excellent business skills with outstanding Analytical & logical skills, professionalism, Intelligent and should have the zeal to learn. Core Competency : Master s or bachelor s degree in Engineering (CSE / IT / MCA / Software) are preferred. Passionate Fresher or less than 2 years of experience into Java applications. Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up. Excellent Logical & Analytical skills with integrated professionalism at all levels. Strong Knowledge in Java, Frame-works like Spring, Spring boot (Mandatory); J2EE technologies like Servlets, JSP and Web Application Server. Good knowledge in web technologies like HTML, Java Script, XML and CSS. Familiarity with Angular would be Plus. Candidates must be team players, have a thirst for knowledge, the energy to work in a fast-paced environment and a desire to grow in an entrepreneurial company. Key Responsibilities: The role is responsible for designing, coding and deploying of high-performance applications. Excellent interpersonal, Communication and effective organizational skills with solid technical skills. Should be able to communicate effectively with both technical and non-technical personnel. Excellent trouble shootings & problem-solving skills. Practical Knowledge with SDLC from requirement analysis through testing and deployment is a plus. Devising possible solutions to anticipated problems. Develop and maintain strong product knowledge. Guide the clients through various stages of the project and transition to support organization. Review existing business processes and participate in the Process Improvement Program. SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

We are seeking a highly motivated and customer-focused Customer Support L1 professional to join our team. The ideal candidate will be the first point of contact for customers, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional customer experience. This role requires excellent communication skills, a strong problem-solving mindset, and a passion for helping customers. Shift Timing: This is a night shift role from 9:00 PM to 6:00 AM . Responsibilities: Act as the first line of support for customer queries and concerns via email, chat, or phone. Provide prompt, professional, and friendly assistance to resolve issues effectively. Gather relevant information to diagnose and troubleshoot basic technical issues. Escalate complex or unresolved issues to Level 2 support or relevant teams while ensuring clear communication and proper documentation. Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. Maintain accurate records of customer interactions, troubleshooting steps, and resolutions in the ticketing system (e.g., Jira, Zendesk). Update knowledge bases and FAQ documents with new solutions and common issues. Work closely with cross-functional teams (e.g., development, QA, operations) to identify and resolve recurring issues. Communicate customer feedback and feature requests to appropriate stakeholders. Continuously identify opportunities to improve support processes and the customer experience. Stay updated on new product features, updates, and changes. Skills & Qualifications: Basic understanding of technical concepts related to software, cloud platforms (Azure), and networking. Familiarity with ticketing tools such as Jira. Exceptional verbal and written communication skills to handle diverse customer interactions. Strong listening skills with the ability to empathize and resolve customer issues efficiently. Ability to analyze customer-reported issues and apply troubleshooting skills to find solutions. Skilled at prioritizing tasks and managing time effectively in a fast-paced environment. Strong customer focus and patience when handling challenging situations. Collaborative mindset to work with cross-functional teams. Experience & Education: 0-2 years of experience in a customer support or similar role. Basic understanding of scripting or automation is a plus. Bachelor s degree in Computer Science, IT, or a related field is preferred. This role offers an excellent opportunity to grow within a dynamic and customer-centric environment. If you are passionate about delivering exceptional customer service and have a knack for problem-solving, we would love to hear from you!

Job Summary: Are you a fun-loving and passionate individual looking to advance your career in Human Resources (HR)? Do you aspire to grow your skills in a technology-driven company that values your unique competencies and contributions? At SmartDocs, we provide a delightful and flexible work atmosphere where your ideas are recognized and encouraged. We are deeply committed to our employees, clients, customers, work culture, and especially our technology. We foster an environment that encourages new ideas through collaboration and creativity. We are seeking highly motivated and talented individuals with 0-3 years of experience to join our HR team. As an HR Associate, you will engage in various HR functions and projects designed to provide you with a broad understanding of our organization and HR principles. Key Responsibilities: HR Operations: Assist in day-to-day HR operations, including employee onboarding, offboarding, record maintenance, and HR documentation. Recruitment and Talent Acquisition: Support the recruitment process by sourcing candidates, scheduling interviews, and coordinating with hiring managers. Participate in talent acquisition strategies to attract top talent. Employee Engagement: Contribute to employee engagement initiatives and programs aimed at fostering a positive work environment. Organize and participate in company events, team-building activities, and wellness programs. New Hire Orientation: Facilitate the orientation process for new employees, ensuring they are well-acquainted with company policies, culture, and their specific roles and responsibilities. Employee Relations: Assist in addressing employee queries and concerns. Support the resolution of employee issues in a fair and consistent manner. Qualifications and Requirements: Master s degree in human resources, business administration, management, or a related field. 0-3 years of experience in HR or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment and collaborate with diverse groups. Adaptability and willingness to work in a fast-paced and dynamic environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Demonstrated interest in HR through academic, extracurricular, or professional activities. Join us at SmartDocs to ignite your passion and grow your career in Human Resources. Be part of a team that is dedicated to innovation, collaboration, and excellence in everything we do.

We are seeking an experienced DevOps Engineer to join our dynamic team and contribute to the enhancement of our infrastructure, deployment processes, and overall software development lifecycle. Roles & Responsibilities Build and maintain robust CI/CD pipelines to automate the deployment process. Work closely with development teams to integrate CI/CD into the software development lifecycle. Passionate about building high-quality and complex systems with software implementation best practices Design, implement, and manage infrastructure using tools. Collaborate with development and operations teams to define and deploy infrastructure as code. Able to assess and prioritize work to support agile culture and communicate the same to stakeholders Ability to quickly learn new technologies, Develop POC, create reports & demonstrate Develop and maintain automation scripts for provisioning, configuration, and deployment. Identify opportunities for automation to streamline operational processes. Implement and maintain monitoring solutions to ensure the availability and performance of applications and infrastructure. Configure and manage logging systems for centralized log analysis. Understanding on programing infrastructure for java, python, Angular, spring boot Must be a highly collaborative, engaging, and open minded professional Implement security best practices in infrastructure and code. Collaborate with the security team to ensure the overall security of the system. Work closely with cross-functional teams, including developers, QA, and operations, to foster a culture of collaboration and shared responsibility. . Core Competency B.Tech. / M.Tech in CSE / Software Engineering / IT Graduate Fresher - 2 years of hands-on experience in the following tools & technologies: Strong expertise in cloud platforms such as AWS, Azure, or Google Cloud. Must having experience of Linux Administration Proficient in scripting languages (e.g., Python, Bash) and automation tools. In-depth knowledge of CI/CD concepts and tools (e.g., Jenkins, Azure DevOps, bitbucket CICD) Familiarity with version control systems (e.g., Git, Bitbucket, etc.) Ticketing tools like Jira Log management tools like ELK, Splunk, etc. Infra Monitoring tools Site 24/7, Datadog, Intune, etc. Excellent troubleshooting and problem-solving skills. Domain Management tools (Cloudflare/ GoDaddy) MongoDB Database administration Mongo Atlas Management knowledge Relevant certifications in Azure are plus (Azure Administrator or Azure Architect) (This Job requires Shift time as - 9:00PM to 6:00 AM - IST) SmartDocs, provide equal opportunities to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

We are seeking for a enthusiastic ABAP Developer to join SmartDocs team. The candidate will work with ABAP teams to provide solutions. An ideal eligible candidate should have minimum 0 - 2 years of hands-on experience in ABAP dictionary & Smart Forms Roles & Responsibilities To build complex ABAP programming, testing and debugging functions related to the implementation of SAP modules. Understand the requirements from provided functional designs and transform these requirements into the technical designs Close communication with functional teams /designers and builds professional relationships with clients. Responsible for the design, development, delivery and support of complex SAP solutions. Act as a technical expert by identifying & providing timely solutions on applications. Ensure integration system activities including monitoring the technical architecture in terms of scalability, availability & archiving. Code, develop, integration and acceptance tests of high complexity functions. Review existing business processes and participate in the Process Improvement Program. Develop and maintain strong product knowledge. Core Competency B.Tech. / M.Tech in CSE / Software Engineering / IT Graduate Fresher - 2 years of hands-on experience in the following tools & technologies: * ABAP Dictionary & Table Maintenance Generator (TMG) and Events * Smart forms, Internal table operations & SQL Statements * Classical and Interactive Reports, OO ALV Reports, Modularization Techniques Module Pool (Screen programming) Experience with SAP ABAP design and development, guidelines & SAP architecture. Knowledge of ERP systems, SAP MM/FI modules is appreciated Should possess excellent communication & analytical skills. Should be organized, flexible & pro - active attitude. One who could handle multiple projects at the same time. Should have knowledge with SAP MM / FI modules is a plus.