HR Executive

1. Recruitment and Staffing

• Identify staffing needs (sales associates, security, jewellers, polishers, back-office staff).
• Create and post job descriptions.
• Screen candidates, conduct interviews, and hire suitable employees.
• Onboard new hires with training and orientation.

2. Training and Development

• Provide product knowledge training (e.g., diamonds, gold purity, certification).
• Train sales staff in customer service, upselling, and handling luxury clientele.
• Conduct compliance training (ethics, security protocols, anti-theft measures).
• Ongoing skill development (e.g., software training, communication skills).

3. Employee Relations and Engagement

• Resolve conflicts among staff professionally and confidentially.
• Encourage a positive work environment to retain skilled employees.
• Organize team-building activities or incentive programs.
• Ensure proper grievance redressal mechanisms are in place.

4. Payroll and Compensation

• Manage salary processing, bonuses, and incentives.
• Ensure accuracy in timekeeping and attendance (especially for showroom staff).
• Handle statutory deductions (PF, ESI, etc., if applicable).
• Monitor commissions or sales-based incentives.

5. Performance Management

• Set and review KPIs (e.g., monthly sales targets).
• Conduct regular performance appraisals.
• Provide constructive feedback and improvement plans.
• Recommend promotions, transfers, or disciplinary actions.

6. Legal and Regulatory Compliance

• Ensure compliance with labor laws, minimum wage, shop & establishment act.
• Maintain proper employee records and contracts.
• Implement safety and security policies, including background checks.
• Handle audits related to HR and payroll.

7. Attendance and Leave Management

• Monitor employee shifts and attendance (important for showroom operations).
• Track and manage leave (sick leave, vacation, etc.).
• Handle substitutions during peak hours or festive seasons.

8. Security and Trust Verification

• Vetting employees thoroughly due to the high-value nature of inventory.
• Monitor ethical conduct, especially in handling jewellery and cash.
• Work closely with security teams (CCTV, locker access, etc.).

9. Health and Safety

• Implement policies related to workplace safety and cleanliness.
• Ensure employees are trained on emergency procedures (especially for fire or theft).
• Promote ergonomics for craftsmen or long-standing sales staff.

10. Exit Management

• Handle resignations, exit interviews, and full & final settlements.
• Ensure return of company property (ID cards, uniforms, tools).
• Document the reason for leaving to improve retention.

Job Type: Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person