The HR Business Partner (HRBP) is a strategic and operational role responsible for driving people practices, ensuring policy compliance, managing complex employee lifecycle processes, and acting as a key liaison between business leaders and the HR function. This position plays a pivotal role in aligning human capital initiatives with business goals while ensuring a seamless and compliant employee experience.
Key Responsibilities
Policy Governance and Compliance
- Monitor the consistent implementation of HR policies and practices across the organization.
- Periodically review and recommend updates to policies in alignment with labor laws and organizational needs.
- Support leadership in driving policy awareness and ensuring procedural compliance.
Employee Relations and Workplace Conduct
- Address employee grievances in coordination with generalist or HR support staff.
- Manage mid-level employee relations cases, including behavioral concerns and policy breaches.
- Coordinate with internal stakeholders or external advisors for resolution of complex matters.
Performance Management
- Support the planning and execution of performance review cycles.
- Coordinate with managers to ensure accurate evaluation of employee contributions and timely feedback.
- Manage communications around appraisal outcomes, promotions, and compensation adjustments.
- Facilitate discussions to resolve employee concerns related to performance evaluations.
HR Data Management and Reporting
- Ensure accuracy of employee records in HR databases.
- Generate periodic reports related to headcount, turnover, performance, and workforce trends.
- Identify opportunities for process improvements and contribute to HR workflow enhancements.
Compensation and Benefits Support
- Oversee salary updates, bonuses, and incentive processing in coordination with payroll and finance teams.
- Track employee benefit usage and resolve issues related to deductions, eligibility, or claims.
- Ensure compliance with statutory requirements related to payroll and benefits administration.
Employee Exits and Offboarding
- Manage the end-to-end offboarding process, including resignation tracking, exit formalities, and documentation.
- Coordinate with internal departments for clearance processes and system deactivation.
- Conduct exit interviews and compile feedback to inform retention strategies.
Organizational Structure Updates
- Process updates related to reporting manager changes and departmental realignments.
- Ensure that organizational hierarchies and reporting structures remain current and accurate.
Qualifications
- Bachelors or Master’s degree in Human Resources, Business Administration, or related field.
- 3–4 years of experience in a generalist or HRBP role with broad exposure to employee lifecycle management.
- Strong understanding of employment legislation, employee engagement practices, and organizational development.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to manage sensitive information with discretion and professionalism.
- Proficiency in working with HR systems and reporting tools is an advantage.
Educational Qualifications
MBA (HR) / PG in HR or Industrial or Organisational Psychology or allied subjects